ieuan jones is a passionate and devoted salesman from Pont-y-pŵl, Wales. He has over 5 years of experience in sales, working currently at Laporsa in Cwmbran where he is responsible for running the busy showroom and advising customers. Previously, he held roles in machine operation, insulation installation, and phone-based sales supervision. ieuan jones is skilled in customer service, team leadership, call monitoring, and sales. He prides himself on building strong relationships and consistently meeting targets.

1. ieuan jones
Passionate, devoted
Pont-y-pŵl
ieuanjones89@hotmail.co.uk - 07590270695
WORK EXPERIENCE
Salesman
Laporsa - Cwmbran - August 2015 to Present
Responsibilities
I am responsible for running a busy showroom as well as maintaining a high standard of professionalism at
all times. I help and advise customers with different aspects of jobs they need to complete within their kitchen
or bathroom wether it be tiles down to finishing touches as in taps or shower units. I communicate daily with
the director of the company and would have regular meetings to discuss the business and different ways to
promote it to generate new business as I believe it's very important to bring in new clients.
Accomplishments
I am very proud to have brought in various different new business to the company wether it was trade to other
showrooms as well as regular retail customers. I was also in charge of different online media ideas which
generated new business and is continually doing so. I have learned many different aspects of bathroom and
kitchen products during my time here and continuing to learn every day which I feel very passionate about.
Skills Used
I deal with customers on a daily basis wether it be face to face or over the phone while providing them with
a helpful and professional approach each time. I often deal with various other businesses that we supply to
and help them with their orders or queries they may have. As I work in sales it's very important to always hold
a high level of professionalism and to always be polite as I'm the first face of the business when a customer
comes in to the showroom.
Line Manager
R F Brookes - Risca - June 2014 to Present
Responsibilities
Main duties in this role involve constantly hitting targets and consistently meeting hour production rates. Always
being aware of the team and the environment to keep it safe for them to work in. Filling out kpi boards as well
as short interval control boards to monitor hourly run rates. At the end of shifts filling out shift reports on excel
to keep track of production. Reporting to management and attending meetings to explain production.
Accomplishments
I have built a strong relationship with the team as I believe it's important in any industry. Consistently meeting
targets and ensuring we complete plans on every occasion where possible.
Skills Used
I demonstrate leadership while running the area and keeping on top of every team member to make sure their
safe on a daily basis. I am good at listening to others and taking their opinions seriously and offer feedback
when needed.
Machine Operator

2. R f Brooke's ltd - Newport - June 2013 to June 2014
Responsibilities
Ensure the safe working of machines and safely setting up different products. Setting up various machines
including x-Ray and check weights as well as bigger machinery including klik klok designs.
Accomplishments
I progressed from an operative to a senior machine operator in under 6 months were I then teach others on
them while maintaining them and ensure there running at all times when needed
Skills Used
I was responsible for myself and others who are using machinery and also the safe working of the machinery
at all times.
Senior Sales
cievo - Cardiff - January 2013 to May 2013
Senior sales, promotion in my first week due to high level of sales
Senior loft insulation installer
RIS insulation - Blaina - February 2012 to January 2013
Sales Supervisor
yes loans - Cwmbran - May 2011 to January 2012
Responsibilities
I was responsible for a team of sales agents while in a phone based environment. I was in charge of monitoring
calls and giving both positive and constructive feedback when needed as well as motivating and keeping
spirits up. As well as helping and building up the sales team I would regularly converse with team leaders and
managers and occasionally directors when needed as I believe a great relationship gets great results.
Accomplishments
I started out as a sales agent and realised I loved working in a sales based environment so progressed quickly
and after a few months was promoted to commissioned sales and then on to sales supervisor.
Skills Used
I was dealing in customer services.
I was responsible for a team of sales agents.
Call monitoring and analysis.
Giving feedback and team motivating
loft/cavity wall installer
RIS insulation - Blaina - August 2006 to April 2011
Loft/cavity wall installer. Working at heights with ladders, dealing with paperwork on a daily basis, meeting
required targets daily
EDUCATION
ysgol gyfun gwynllyw - Pont-y-pŵl
2000 to 2005

3. SKILLS
Level 1 carpentry city and guilds certificate