The document discusses a usability study Google conducted with Drupal 7, identifying 4 main issues new users had - conceptual understanding, unclear workflow, unfamiliar terminology, and confusing interfaces. The study found users felt overwhelmed, lost, uncertain and confused when using Drupal due to a lack of guidance and handholding on conceptual models, terminology, and navigating the system's interfaces and options. Improving conceptual explanations, interface design, and providing more feedback was recommended to help new users become proficient with Drupal more quickly.
From UI to UX: Building Ethnographic Praxis in a Usability Engineering CultureRebecca Buck
In this presentation we share how our UX research team increased its scope of work from surface-level UI issues to a full portfolio of user-centered research. We use organizational ethnography and organizational change literature to develop a three phase model of research team growth. We then discuss the implications of our model for strengthening ethnographic praxis in cultures dominated by usability engineering. We conclude with a reflection on building internal bridges to facilitate change.
From UI to UX: Building Ethnographic Praxis in a Usability Engineering CultureRebecca Buck
In this presentation we share how our UX research team increased its scope of work from surface-level UI issues to a full portfolio of user-centered research. We use organizational ethnography and organizational change literature to develop a three phase model of research team growth. We then discuss the implications of our model for strengthening ethnographic praxis in cultures dominated by usability engineering. We conclude with a reflection on building internal bridges to facilitate change.
Drupal for beginners - Global Training Days - Cebu 2016Luc Bézier
Drupal for beginners, first timers.
Part of the worldwide event Drupal Global Training Days.
The training was divided into two parts: Presentation and Workshop.
Discover who uses Drupal, Twitter, Led Zeppelin, CNN, BBC Worldwide, The White House ...
Learn what is Drupal and when to use Drupal. When does Drupal rocks?
The organization of a Drupal projects with core, modules and themes.
Quick guide for hands on using online services. Get started quickly with some small exercises.
The event was held in Cebu city (Philippines) on April 2016, hosted by Promet Source.
For those who managed to get their way around Drupal 7, migrating to Drupal 8 might come as a challenge. As a Drupal developer, you have tackled different issues and won, managing to create complex modules from numerous PHP libraries, and solved complex business logic. However, your procedural understanding will no longer suffice in the world of Drupal 8." /><meta name="twitter:title" content="Navigating the Complexities of Drupal 8 If You've Been Living in a Drupal 7 World
Beyond the Beginner - Path Ways to Advanced Drupal Levels & Businesseseverlearner
This presentation is trying to bridge a gap between Drupal starters and more advanced Drupal path ways.
If you have one or more experiences in Frontend, Backend (or programming in PHP), Project Management and Business but you don't know how to continue with Drupal, these slides will make your Drupal learning curve make easy for you.
The slides will introduce the path ways to become Drupal Themers, Site Builders, Module Developers, Drupal Project Managers and Drupal Shops.
By combining a global delivery model with local
management and shared control, Blisstering has helped organizations such as yours build their own Drupal Center of Excellence that becomes both an extension and an appreciating asset of your organization.
Drupal, the biggest, most complex and most flexible CMS that powers a small percent of the over all internet yet hits a lot of the more popular sites in government, entertainment and education.
Drupal Aware Design: Good Techniques for Better Themesnyccamp
Between design and Drupal theme we change gears dramatically in process and thinking. As designers, we craft our work with wowing users in mind, and as themers, we strive to architect the design and make it pop. We can better unify these approaches to save time and work better. Drupal is adept at making virtually any design look great. What can we achieve in design, both individually and as a community? How can we build diverse designs seamlessly without a hitch along the way? We'll talk about how to improve every step of a process, from prototypes to wireframes. We'll discuss resolving complications like handovers in markup and themes that, due to a design's particularities or a time crunch, end up hacky and impossible to extend. We'll also dwell briefly on important ideas like accessibility and semantics, all while creating Drupal-ready designs and themes that perform perfectly across the board!
Here's a brief summary of what we'll tackle:
Some design principles, including Drupal's
Drupal-aware: Design with Drupal, not for Drupal
One design, many layout possibilities
Thinking about Drupal's structure and markup
How to write an awesome theme
Drupal code standards and conventions
Contributing good themes
To Drupal and beyond: Code that lasts
This session is geared toward designers with some HTML/CSS background and theming beginners. We will also work with a little painless PHP.
Speaker(s): Preston So
Experience Level: Beginner
You're organised, you love spreadsheets, you're a great cheerleader, you handle a backlog with superhero skills, and now you're faced with managing a Drupal project and everything just feels foreign. It's not you, it's Drupal. The mix of site building, front end development, backend development, and over 20,000 contributed modules makes project management for Drupal exceptionally frustrating for people who've not worked with Drupal before.
This session will cover:
- the basic Drupal development workflow (from a developer's perspective, but without using developer jargon)
writing useful tickets which developers can accomplish
- estimation tips for multi-discipline tickets (design / back end / front end)
- ideal team structures -- and what to do if you can't get them
Updated from DrupalCamp London to include the truisms I've learned about being a first-time project manager.
January 2017 - WPCampus Online - Learning from Drupal: Implementing WordPress...Eric Sembrat
A high-level discussion of how WordPress has incorporated itself into a Drupal-centric campus for web development. Let’s chat about how to leverage WordPress and its strengths with a pre-established CMS and culture, how to build trust and value in WordPress, and the benefits and challenges that WordPress brings to an established CMS campus environment.
The goals of this session are to:
educate on a Drupal CMS environment and its pros/cons.
evaluate Drupal challenges and where WordPress fits this need.
present a case study on how WordPress was implemented.
challenges, issues, and considerations on incorporating WordPress into an already-established web environment.
future directions to consider for WP usage and initiatives.
Recently Drupal celebrated its 15th birthday and while everybody is busy with learning Drupal 8 we would like to stop and take a look at where our beloved system emerged from 15 years ago.
Most of the people don’t know about history of Drupal and how it evolved from message board platform (Drop 1.0) to a fully scaled enterprise level CMS (Drupal 8.0).
Did you know some of key features of Drupal like modules, nodes, watchdog and multilingual support where available since Drupal 2.0?
Making The Drupal Pill Easier To SwallowPhilip Norton
Drupal has a notorious learning curve, which can cause most developers major mental health issues. I'll talk through some hints and tips about getting to grips with Drupal, finding out what is going on, and where to go when you get inevitably stuck.
Drupal Theming For Beginners – Danté SELF 2010Mediacurrent
What is Drupal?
What is a Drupal Theme?
Contributed Drupal Themes, Engines, & Services
What can you do with Drupal themes?
Drupal Theme Anatomy 101
How to Design for Drupal
Create a Drupal Theme the easy way
Where to find help
An overview of Drupal as a Content Management System presented at the Web Content Mavens in Washington, DC by Phase2 Technology Project Manager Joel Sackett.
Drupal for beginners - Global Training Days - Cebu 2016Luc Bézier
Drupal for beginners, first timers.
Part of the worldwide event Drupal Global Training Days.
The training was divided into two parts: Presentation and Workshop.
Discover who uses Drupal, Twitter, Led Zeppelin, CNN, BBC Worldwide, The White House ...
Learn what is Drupal and when to use Drupal. When does Drupal rocks?
The organization of a Drupal projects with core, modules and themes.
Quick guide for hands on using online services. Get started quickly with some small exercises.
The event was held in Cebu city (Philippines) on April 2016, hosted by Promet Source.
For those who managed to get their way around Drupal 7, migrating to Drupal 8 might come as a challenge. As a Drupal developer, you have tackled different issues and won, managing to create complex modules from numerous PHP libraries, and solved complex business logic. However, your procedural understanding will no longer suffice in the world of Drupal 8." /><meta name="twitter:title" content="Navigating the Complexities of Drupal 8 If You've Been Living in a Drupal 7 World
Beyond the Beginner - Path Ways to Advanced Drupal Levels & Businesseseverlearner
This presentation is trying to bridge a gap between Drupal starters and more advanced Drupal path ways.
If you have one or more experiences in Frontend, Backend (or programming in PHP), Project Management and Business but you don't know how to continue with Drupal, these slides will make your Drupal learning curve make easy for you.
The slides will introduce the path ways to become Drupal Themers, Site Builders, Module Developers, Drupal Project Managers and Drupal Shops.
By combining a global delivery model with local
management and shared control, Blisstering has helped organizations such as yours build their own Drupal Center of Excellence that becomes both an extension and an appreciating asset of your organization.
Drupal, the biggest, most complex and most flexible CMS that powers a small percent of the over all internet yet hits a lot of the more popular sites in government, entertainment and education.
Drupal Aware Design: Good Techniques for Better Themesnyccamp
Between design and Drupal theme we change gears dramatically in process and thinking. As designers, we craft our work with wowing users in mind, and as themers, we strive to architect the design and make it pop. We can better unify these approaches to save time and work better. Drupal is adept at making virtually any design look great. What can we achieve in design, both individually and as a community? How can we build diverse designs seamlessly without a hitch along the way? We'll talk about how to improve every step of a process, from prototypes to wireframes. We'll discuss resolving complications like handovers in markup and themes that, due to a design's particularities or a time crunch, end up hacky and impossible to extend. We'll also dwell briefly on important ideas like accessibility and semantics, all while creating Drupal-ready designs and themes that perform perfectly across the board!
Here's a brief summary of what we'll tackle:
Some design principles, including Drupal's
Drupal-aware: Design with Drupal, not for Drupal
One design, many layout possibilities
Thinking about Drupal's structure and markup
How to write an awesome theme
Drupal code standards and conventions
Contributing good themes
To Drupal and beyond: Code that lasts
This session is geared toward designers with some HTML/CSS background and theming beginners. We will also work with a little painless PHP.
Speaker(s): Preston So
Experience Level: Beginner
You're organised, you love spreadsheets, you're a great cheerleader, you handle a backlog with superhero skills, and now you're faced with managing a Drupal project and everything just feels foreign. It's not you, it's Drupal. The mix of site building, front end development, backend development, and over 20,000 contributed modules makes project management for Drupal exceptionally frustrating for people who've not worked with Drupal before.
This session will cover:
- the basic Drupal development workflow (from a developer's perspective, but without using developer jargon)
writing useful tickets which developers can accomplish
- estimation tips for multi-discipline tickets (design / back end / front end)
- ideal team structures -- and what to do if you can't get them
Updated from DrupalCamp London to include the truisms I've learned about being a first-time project manager.
January 2017 - WPCampus Online - Learning from Drupal: Implementing WordPress...Eric Sembrat
A high-level discussion of how WordPress has incorporated itself into a Drupal-centric campus for web development. Let’s chat about how to leverage WordPress and its strengths with a pre-established CMS and culture, how to build trust and value in WordPress, and the benefits and challenges that WordPress brings to an established CMS campus environment.
The goals of this session are to:
educate on a Drupal CMS environment and its pros/cons.
evaluate Drupal challenges and where WordPress fits this need.
present a case study on how WordPress was implemented.
challenges, issues, and considerations on incorporating WordPress into an already-established web environment.
future directions to consider for WP usage and initiatives.
Recently Drupal celebrated its 15th birthday and while everybody is busy with learning Drupal 8 we would like to stop and take a look at where our beloved system emerged from 15 years ago.
Most of the people don’t know about history of Drupal and how it evolved from message board platform (Drop 1.0) to a fully scaled enterprise level CMS (Drupal 8.0).
Did you know some of key features of Drupal like modules, nodes, watchdog and multilingual support where available since Drupal 2.0?
Making The Drupal Pill Easier To SwallowPhilip Norton
Drupal has a notorious learning curve, which can cause most developers major mental health issues. I'll talk through some hints and tips about getting to grips with Drupal, finding out what is going on, and where to go when you get inevitably stuck.
Drupal Theming For Beginners – Danté SELF 2010Mediacurrent
What is Drupal?
What is a Drupal Theme?
Contributed Drupal Themes, Engines, & Services
What can you do with Drupal themes?
Drupal Theme Anatomy 101
How to Design for Drupal
Create a Drupal Theme the easy way
Where to find help
An overview of Drupal as a Content Management System presented at the Web Content Mavens in Washington, DC by Phase2 Technology Project Manager Joel Sackett.
Similar to IDIA 620: Information Culture - Usability (20)
1. Drupal 7
A Usability Learning Experience
Melda M. Washington
Information Culture, November 12, 2012
2. Overview
Introduction
Google’s Drupal Study
My Drupal
Conclusion
3. Introduction
Redesign and CMS implementation of its
existing collections online search. The
redesigned collections online infrastructure
should improve the search site’s ease of use,
provide, and allow users access to the most
up-to-date content.
Freer|Sackler migration from Classic
ASP/Coldfusion to Drupal
Integrate DAMS and IDS
6. Google’s Drupal Study
Drupal 7 Usability Study at Google
Eight tech-savvy Google employees for
one hour usability sessions.
Created four layers that encompass the
issues study participants faced:
1. Conceptual
2. Flow
3. Terminology
4. Interface
7. Google’s Drupal Study
What does it feel like to be a new Drupal user?
A new user feels...
confused and overwhelmed by Drupal’s presentation of
features/options.
alienated by unexplained terminology throughout Drupal.
helpless because of a perceived lack of support. (Omega
Theme)
in the dark about the extent of Drupal’s capabilities.
uncertain about his/her progress while performing tasks.
stupid because they assume they are using Drupal
“incorrectly.”
8. Google’s Drupal Study – Conceptual
Layer
We think that if users are given a basic primer
that teaches them how Drupal thinks, it would
prevent much of the frustration that our
participants experienced.
Most problems that new users encounter boil
down to a missing understanding of how
Drupal works.
Users conceptually understand blogs; they feel
comfortable when Drupal acts like a blog. Drupal is
more than just a blog, but it never explains the way
it works.
10. Google’s Drupal Study – Flow
Layer
Needs to be a more conscious effort of how and
when information and options are exposed to
users. Users need to be given more feedback
and guidance as they move through Drupal
interfaces.
New users need more handholding to become
proficient faster.
New users feel lost inside Drupal because they can’t tell
what they are looking at, how they got there, or where
they are supposed to go next to complete tasks. Their
mental models often conflict with how Drupal is actually
implemented.
12. Google’s Drupal Study – Terminology
Layer
The best way to confuse users is to use words
they don’t understand and never explain them.
The Drupal community should strive to use
logical names. When that isn’t possible, help
users start speaking Drupalese.
New users need more handholding to become
proficient faster.
New users feel lost inside Drupal because they can’t tell
what they are looking at, how they got there, or where
they are supposed to go next to complete tasks. Their
mental models often conflict with how Drupal is actually
implemented.
14. Google’s Drupal Study – Interface
Layer
It should be a top priority to fix obvious
interface fails (detailed in the drupal.org
handbook page). Interface elements that
are not broken yet consistently confuse
users should be examined and
improved.
New users don’t trust Drupal.
Bad experiences with interfaces leave
users uncertain about what will result from
their actions.