2. • Founded over 25 years ago as a
mail order catalogue business
• Since 2000, ISD has developed
into a market leading multichannel retailer
• Ideal World is live 17 hours a day
(8am – 1am) and sells a wide
range of merchandise.
• Ideal Sourcing Ltd supplies
major UK retailers and
wholesalers with craft and
related products
• The company employs around
500 people, mainly at the
broadcasting and distribution
site in Peterborough, UK
2
6. Entertaining
Reassurance = confidence
• TV programme option vs. the soaps
• Safe…escapism
• Undemanding = TV equivalent of easy listening
• Guarantee (even if used!)
• Demonstration (unique to TV shopping)
Informative
• Learn stuff
• Interesting engrossing
Unique Products
• Discover rather than sought
• Not available in the shops
• Ideas & inspiration
Love shopping
• Feeds the addiction
Mobility
• Limited options
• Safe
• Delivered to door
Tune in or out
• Relaxing – ‘me time’
• Less concentration
Good deal
• Satisfies the bargain hunter in them
6
7. • Product is the key to stickability
• Interest in purchase
• Interest in watching
• Not available in the shops
• Ease of checking price via internet
also gives reassurance on the deal
• Comfortable in the idea of buying
virtually anything in terms of
product category
• Guarantee provides reassurance
(even if product has been used)
7
8. Airtime Model
• Why Airtime Purchase (Advertisers)
– Control over product selection
– Partner pays for own shows (by the hour)
– Greater say in the branding and presentation
Partner Logo
8
9. Airtime Model
• How does it work
– Production
• ISD provide all production and presentation
• Partner provides Guest Presenter
– Fulfilment
• Order capture and fulfilment can be provided by ISD
• Alternatively we can direct viewers to Partner web site / call centre
–
Purchase direct from Advertiser
– Lead Generation
• Can also provide Lead Generation
–
Thomas Sanderson/ Planet Cruise / benenden health
9
11. Ideal World
Timeslot
Ideal Extra
Airs on Freeview, Sky,
Freesat & Virgin
Repeat Channel
Air on Sky
Mon - Fri
Sat & Sun
Mon - Sun
£7,500
£10,000
£750
12:00 – 17:57 Afternoon
£7,500
£10,000
£1,000
18:00 – 19:57 Early Evening
£7,500
£10,000
£1,000
20:00 – 23:57 Evening
£10,000
£10,000
£1,000
£750
£750
£1,000
08:00 – 11:57
Morning
00:00 – 07:57 Overnight
11
12. Airtime Costs
57 minute Live Show
£10,000 Fixed Fee
Airtime
Deal
or
£7,500 Fixed Fee
Plus £x per
Appointment
Booked
Pre - Show
Promotional
Video and
Creative Content
£1,500
Promo Played
out circa x 30
pre show
Parks Footage @
cost
Repeats
Ideal Extra
Minimum of 4
repeats @ £1,000
per repeat
(Appointments =
circa 30% -50% of
Live Show)
E Mail & Web Campaign
Circa 350,000 reach
Schedule & Newsletter E
Mails
Landing Page Products sold
via web and Call Centre
12
13. • Over 2 million
customer
names
• 69% female
• Broad base
2010 Customers
800
700
Thousands
600
59%
500
400
41%
300
200
100
Total
• Over ¾ million
customers
shopped in 2012
• Over 310,000
were new last year
• Average age 50
• 2/3rds of customers
35 - 64
• 250,000 customer
names who are <34
• Highest
represented
group is C2
• Household
income of £2030K
• Suburban home
owners in smaller
houses
Repeat
New
Customers Customers
13
14. 5 Ideal World Selling Principles
1)
2)
3)
4)
5)
Demonstrate why your product provides a solution people can’t
do without
The people selling your product must be passionate & credible
advocates
Give people a reason to book an appointment today
Make the offer so compelling that people can’t say no
Create special sales events and tell people about the offer
14
18. Marketing your Shows
• Twice weekly E mail to
circa 350,000 active
customers
• Schedule with show dates
& Times
• Weekly Offers mailing
• Solus E mail to relevant
customers within category
• Social Media
18
19. Marketing the Shows
• Web Feature
– Permanent presence in
Category tabs
• Link to recorded show
– Home page Banner on
day of show
– Search / Key Words
– Placement of show into
Partner Site?
19