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1
• Founded over 25 years ago as a
mail order catalogue business
• Since 2000, ISD has developed
into a market leading multichannel retailer
• Ideal World is live 17 hours a day
(8am – 1am) and sells a wide
range of merchandise.
• Ideal Sourcing Ltd supplies
major UK retailers and
wholesalers with craft and
related products
• The company employs around
500 people, mainly at the
broadcasting and distribution
site in Peterborough, UK

2
...we do TV

3
3
...we do Web

4
5
Entertaining

Reassurance = confidence

• TV programme option vs. the soaps
• Safe…escapism
• Undemanding = TV equivalent of easy listening

• Guarantee (even if used!)
• Demonstration (unique to TV shopping)

Informative

• Learn stuff
• Interesting engrossing

Unique Products

• Discover rather than sought
• Not available in the shops
• Ideas & inspiration

Love shopping

• Feeds the addiction

Mobility

• Limited options
• Safe
• Delivered to door

Tune in or out

• Relaxing – ‘me time’
• Less concentration

Good deal
• Satisfies the bargain hunter in them
6
• Product is the key to stickability
• Interest in purchase
• Interest in watching
• Not available in the shops
• Ease of checking price via internet
also gives reassurance on the deal
• Comfortable in the idea of buying
virtually anything in terms of
product category
• Guarantee provides reassurance
(even if product has been used)
7
Airtime Model
• Why Airtime Purchase (Advertisers)
– Control over product selection
– Partner pays for own shows (by the hour)
– Greater say in the branding and presentation

Partner Logo

8
Airtime Model
• How does it work
– Production
• ISD provide all production and presentation
• Partner provides Guest Presenter

– Fulfilment
• Order capture and fulfilment can be provided by ISD
• Alternatively we can direct viewers to Partner web site / call centre
–

Purchase direct from Advertiser

– Lead Generation
• Can also provide Lead Generation
–

Thomas Sanderson/ Planet Cruise / benenden health

9
Airtime Clients

10
Ideal World
Timeslot

Ideal Extra

Airs on Freeview, Sky,
Freesat & Virgin

Repeat Channel
Air on Sky

Mon - Fri

Sat & Sun

Mon - Sun

£7,500

£10,000

£750

12:00 – 17:57 Afternoon

£7,500

£10,000

£1,000

18:00 – 19:57 Early Evening

£7,500

£10,000

£1,000

20:00 – 23:57 Evening

£10,000

£10,000

£1,000

£750

£750

£1,000

08:00 – 11:57

Morning

00:00 – 07:57 Overnight

11
Airtime Costs
57 minute Live Show

£10,000 Fixed Fee

Airtime
Deal

or
£7,500 Fixed Fee
Plus £x per
Appointment
Booked

Pre - Show
Promotional
Video and
Creative Content

£1,500
Promo Played
out circa x 30
pre show
Parks Footage @
cost

Repeats
Ideal Extra

Minimum of 4
repeats @ £1,000
per repeat
(Appointments =
circa 30% -50% of
Live Show)

E Mail & Web Campaign
Circa 350,000 reach

Schedule & Newsletter E
Mails
Landing Page Products sold
via web and Call Centre

12
• Over 2 million
customer
names
• 69% female
• Broad base

2010 Customers
800

700
Thousands

600
59%

500
400

41%

300
200
100
Total

• Over ¾ million
customers
shopped in 2012
• Over 310,000
were new last year

• Average age 50
• 2/3rds of customers
35 - 64
• 250,000 customer
names who are <34

• Highest
represented
group is C2
• Household
income of £2030K
• Suburban home
owners in smaller
houses

Repeat
New
Customers Customers

13
5 Ideal World Selling Principles
1)
2)
3)
4)
5)

Demonstrate why your product provides a solution people can’t
do without
The people selling your product must be passionate & credible
advocates
Give people a reason to book an appointment today
Make the offer so compelling that people can’t say no
Create special sales events and tell people about the offer

14
•
•
•
•
•

The Product
The Story
The Guests
The Presenter
The Offer

15
• Why Buy from
Ideal World?
• Why Buy now?
• Why buy at this
price?

16
Building Your Campaign

17
Marketing your Shows
• Twice weekly E mail to
circa 350,000 active
customers
• Schedule with show dates
& Times
• Weekly Offers mailing
• Solus E mail to relevant
customers within category
• Social Media
18
Marketing the Shows
• Web Feature
– Permanent presence in
Category tabs
• Link to recorded show
– Home page Banner on
day of show
– Search / Key Words
– Placement of show into
Partner Site?

19
Ability to embed TV show into your own site / Youtube

20
36pp Essentials brochure

24pp Jewellery brochure

Show insert

Event insert
Welcome Pack

TV Schedule

Competition
Sale insert

21
22
MOIRA C
Jerome Alexander

Ready to Wear

Plus many more……...
23

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Ideal world presentation 03

  • 1. 1
  • 2. • Founded over 25 years ago as a mail order catalogue business • Since 2000, ISD has developed into a market leading multichannel retailer • Ideal World is live 17 hours a day (8am – 1am) and sells a wide range of merchandise. • Ideal Sourcing Ltd supplies major UK retailers and wholesalers with craft and related products • The company employs around 500 people, mainly at the broadcasting and distribution site in Peterborough, UK 2
  • 5. 5
  • 6. Entertaining Reassurance = confidence • TV programme option vs. the soaps • Safe…escapism • Undemanding = TV equivalent of easy listening • Guarantee (even if used!) • Demonstration (unique to TV shopping) Informative • Learn stuff • Interesting engrossing Unique Products • Discover rather than sought • Not available in the shops • Ideas & inspiration Love shopping • Feeds the addiction Mobility • Limited options • Safe • Delivered to door Tune in or out • Relaxing – ‘me time’ • Less concentration Good deal • Satisfies the bargain hunter in them 6
  • 7. • Product is the key to stickability • Interest in purchase • Interest in watching • Not available in the shops • Ease of checking price via internet also gives reassurance on the deal • Comfortable in the idea of buying virtually anything in terms of product category • Guarantee provides reassurance (even if product has been used) 7
  • 8. Airtime Model • Why Airtime Purchase (Advertisers) – Control over product selection – Partner pays for own shows (by the hour) – Greater say in the branding and presentation Partner Logo 8
  • 9. Airtime Model • How does it work – Production • ISD provide all production and presentation • Partner provides Guest Presenter – Fulfilment • Order capture and fulfilment can be provided by ISD • Alternatively we can direct viewers to Partner web site / call centre – Purchase direct from Advertiser – Lead Generation • Can also provide Lead Generation – Thomas Sanderson/ Planet Cruise / benenden health 9
  • 11. Ideal World Timeslot Ideal Extra Airs on Freeview, Sky, Freesat & Virgin Repeat Channel Air on Sky Mon - Fri Sat & Sun Mon - Sun £7,500 £10,000 £750 12:00 – 17:57 Afternoon £7,500 £10,000 £1,000 18:00 – 19:57 Early Evening £7,500 £10,000 £1,000 20:00 – 23:57 Evening £10,000 £10,000 £1,000 £750 £750 £1,000 08:00 – 11:57 Morning 00:00 – 07:57 Overnight 11
  • 12. Airtime Costs 57 minute Live Show £10,000 Fixed Fee Airtime Deal or £7,500 Fixed Fee Plus £x per Appointment Booked Pre - Show Promotional Video and Creative Content £1,500 Promo Played out circa x 30 pre show Parks Footage @ cost Repeats Ideal Extra Minimum of 4 repeats @ £1,000 per repeat (Appointments = circa 30% -50% of Live Show) E Mail & Web Campaign Circa 350,000 reach Schedule & Newsletter E Mails Landing Page Products sold via web and Call Centre 12
  • 13. • Over 2 million customer names • 69% female • Broad base 2010 Customers 800 700 Thousands 600 59% 500 400 41% 300 200 100 Total • Over ¾ million customers shopped in 2012 • Over 310,000 were new last year • Average age 50 • 2/3rds of customers 35 - 64 • 250,000 customer names who are <34 • Highest represented group is C2 • Household income of £2030K • Suburban home owners in smaller houses Repeat New Customers Customers 13
  • 14. 5 Ideal World Selling Principles 1) 2) 3) 4) 5) Demonstrate why your product provides a solution people can’t do without The people selling your product must be passionate & credible advocates Give people a reason to book an appointment today Make the offer so compelling that people can’t say no Create special sales events and tell people about the offer 14
  • 15. • • • • • The Product The Story The Guests The Presenter The Offer 15
  • 16. • Why Buy from Ideal World? • Why Buy now? • Why buy at this price? 16
  • 18. Marketing your Shows • Twice weekly E mail to circa 350,000 active customers • Schedule with show dates & Times • Weekly Offers mailing • Solus E mail to relevant customers within category • Social Media 18
  • 19. Marketing the Shows • Web Feature – Permanent presence in Category tabs • Link to recorded show – Home page Banner on day of show – Search / Key Words – Placement of show into Partner Site? 19
  • 20. Ability to embed TV show into your own site / Youtube 20
  • 21. 36pp Essentials brochure 24pp Jewellery brochure Show insert Event insert Welcome Pack TV Schedule Competition Sale insert 21
  • 22. 22
  • 23. MOIRA C Jerome Alexander Ready to Wear Plus many more……... 23