IDCE 2015: Design Thinking & Emergency Management
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This document discusses design thinking and its potential applications for emergency management. It provides definitions of design thinking from Tim Brown and Matthew Burton. The basics of design thinking involve observation, iteration, and ideation. The document uses a case study of a project in Senoia, Georgia to redesign medical plans. It proposes ways design thinking could be applied to training, operations and response, and long-term recovery. Resources for learning more about design thinking like courses, books, and toolkits are also provided.
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Service design futures - how to create 'sociable services'
Service design is changing, but how? here's some ideas from a talk I gave at the Institute for Government to Chief Executives of London Local Authorities.
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Virtual SDGC20 Workshop | Oct 23, 2020 | Inclusion by design
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BackToLearn.com turns to Huddle for project management and gains a paperless ...
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User Personas—Who Needs HIS Data?
Presented by Amanda Makulec and Michael Mwebaze at the MEASURE Evaluation Geographic Information Systems (GIS) Working Group Meeting.
Hiring and Recruiting Net Gen Workers
The document discusses creative strategies for recruiting and retaining younger "Net Gen" workers in the public sector's IT positions. It summarizes findings from a report on preparing for changes in the federal IT workforce as Baby Boomers retire. The strategies focus on programs that allow younger workers to gain experience and advance quickly, communicating an organization's vision while being flexible, and leveraging social media as a productivity tool rather than restricting access to it. The document advocates trusting younger workers to help drive innovation and tapping into their expansive networks to improve organizations.
Week Seven Managing KnowledgeInformation Resourc.docx
Week Seven: Managing Knowledge
Information Resource Management
IT620
February 22, 2014
Running head: MANAGING KNOWLEDGE 1
MANAGING KNOWLEDGE 3
MANAGING KNOWLEDGE 2
Managing Knowledge
Chapter 14: Question 3. How do human capital, structural capital, and customer capital differ?
ANSWER.
Human capital, structural capital and customer capital are three basic fundamentals of any organization. They differ in their roles playing for that organization. Human capital is the efficiency of a human being on the basis of its skills; more the human is skilled and efficient results in more human capital. On the structural capital is the efficiency of the organizations to provide environment in which they can increase the efficiencies of humans working for them such as data, systems, knowledge and designs. The customer capital is the relationship bond with organization products, stronger the bond between the customer and the products results in a stronger customer capital.
Chapter 14: Question 8. What approach did the energy company take to encourage knowledge sharing among its 15 business units?
ANSWER.
The approach that the energy company took to encourage sharing among its 15 business units was establishing peer groups from various units. The idea was to have employees share his or her knowledge without the involvement of leadership to avoid political aspects. Since this was unsuccessful it was decided to provide a human portal for employees where they can ask questions regarding the problems they faced with their customers and employees from other business units provides a solution to them, its kind knowledge sharing between the organizations from different business units. They also gave a chance to their employees to meet with the other employees from different business unit so that they share their experience for the growth of their particular business unit.
Chapter 14: Question 10. What three questions does Stewart recommend be asked before launching a knowledge management project?
ANSWER
The three questions that Stewart recommends to be asked before launching a knowledge management project are listed as follows:
Listing out the group that will use this knowledge space and make them responsible for all the content they are going to post on that knowledge space.
The type of knowledge groups was going to share on the knowledge space and who will manage the context that the employees were discussed on the knowledge space.
He also raises the question of the culture that the organization is going to adopt, will that be composed of reusers or originators because he stated both are different because a repository of things promotes a reuse culture; an online chat room helps originators, but this is not going to happen opposite.
Week 7 - Managing Knowledge
Due Date: Sat, Feb 22, 2014 11:55 PM MST
Write answers to the following textbook questions located at the end of each chapter. Each answer should be approximately 70 words, or a total of appr.
Relief Operations: How to Improve Humanitarian Systems with Smart Analytics &...
Haluk Demirkan, Presentation "Relief Operations: How to Improve Humanitarian Systems with Smart Analytics & Knowledge Management," 84th Civil Affairs “PHOENIX” Battalion Academic Week, Joint Base Lewis-McChord (JBLM), WA, March 2015.
Strategic Workforce Planning: Key Principles and Objectives, Paul Turner
Making sure that we have the right people in the right place with the right level of skills at the right time to deliver both short and long term objectives requires information and insight. This need has sparked a growing interest in workforce planning. Organisations have identified a compelling need to be able to ‘shape’ and skill themselves to deal with both expected and unexpected events: as well as to control costs without damaging competitiveness. Strategic Workforce Planning (SWP) supports these objectives in the quest to become flexible and agile. SWP is a core process of human resource management. It helps HR Professionals to provide insight to an organisation’s competitive advantage through people. This session will cover some of the objectives, principles and models used in SWP, together with case studies of best practice.
This presentation was used at HR Summit and Expo 2013 www.hrsummitexpo.com
Silverman Research: Collective Intelligence In Organisations Report
Silverman Research's report on Collective Intelligence. It details the background behind Collective Intelligence, and how it can be used for research and analysis in organisations.
Capital Ideas
This document discusses the need for and challenges of innovation in the public sector. It notes that while private sector innovation drives 85% of economic growth, innovation is also needed in government to address new challenges, improve services, and increase efficiency. However, innovation is more difficult in the public sector due to factors like a lack of financial incentives, political pressures that favor popular over effective ideas, and cultures that resist change. The document argues that generating new ideas is essential for tackling complex social problems but is not enough - good ideas also need to be tested, proven effective, and scaled up. It proposes actions governments can take to promote innovation, such as identifying priority areas, opening up the process to new participants, funding experimentation, and
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The document discusses a training course on people management for public managers. It covers topics such as the experiential learning cycle, skills needed at different management levels, roles and responsibilities, the context of human resource management in the public sector, and elements of organizational culture. Effective people management is important for good governance and improving the performance of the public sector.
The Evolution of the Intranet: Creating a Culture of Collaboration
Collaboration as we know it has changed dramatically over the years. It wasn't that long ago that we had to make a concerted effort to connect with one another; now that same effort is required to disconnect. So why do organizations continue to struggle to connect and engage with employees, customers and partners?
Collaboration tools are both numerous and sophisticated, but are we really better off? If we have the tools, the technology and the will, then why aren't we doing a better job with collaboration in our organizations? In short: Is a company that has a robust Intranet and can truly work together better nothing more than a myth - a lofty goal to which we aspire but will never attain?
In this session, we'll tackle these questions and more, taking an in-depth look into why collaboration projects fail to meet our expectations and what organizations can do today to forge new connections, become more productive, increase employee engagement, and build an Intranet that fosters a culture of collaboration.
Netex learningSocial | Presentation [EN]
Netex learningSocial
Social network for knowledge management.
Create learning communities, take part in debates, interact with other users with the same interests, write articles and much more.
Information Management
Presented as term assignment of M.Phil l(information Management)
at Department of Information Management
University of the Punjab
2014_Executive_Leadership_Conference_Summary
The document summarizes an executive leadership conference that used an innovative approach of interactive workshops and human-centered design thinking to address challenges of cross-agency collaboration. Participants provided overwhelmingly positive feedback. Key outcomes included:
- Three conceptual solutions were developed to promote citizen-centric government, enable creative thinking about shared solutions, and drive transformation through outcome-focused leadership.
- The concepts and discussions captured will be used by related interest groups to advance shared service initiatives across agencies.
- The new conference format engaged participants in problem-solving and garnered praise for moving beyond traditional panels, signaling its potential to inspire innovation at other events.
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Brian Solis argues that corporate culture is at the heart of transforming employee experience. He states culture must be aligned with business goals, employee empowerment, growth and the technologies that enable work. Executive leadership must articulate a vision for the desired work environment and allow stakeholders to implement that vision. Transformation requires cross-functional teams supported by executives working toward common goals aligned with corporate culture.
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Sharpening Communications Leadership Russell Grossman ABC
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In his talk at IABC France, he shared how his communications management model was achieving results and saving thousands for the UK government! Currently in the second phase, extending to the Civil Service, he has set about defining the way government practises organizational communications and leadership communications to have real impact.
Transform the future is digital win
Charlie Young presented at the West Midlands Informatics Network Open Evening that brought together healthcare and industry professionals interested in the development and propagation of technology and data in healthcare provision.
Citizen Relationship Management
This document proposes a knowledge management approach to citizen relationship management in e-government. It presents a conceptual framework linking key knowledge management elements like knowledge characteristics, strategy, culture, processes and technology to effective citizen relationship management practices. The framework posits that emphasizing explicit and tacit citizen knowledge, implementing knowledge management strategies and cultures, and utilizing knowledge processes and technologies can help government agencies improve citizen relationship management. The document concludes by outlining propositions between these knowledge management factors and citizen relationship management practices for future research.
The Hate U Give Upper High School
The student attended a concert featuring cellist Jeffrey Phelps and pianist Lee Jordan Anders performing Beethoven's Sonata in A Major. The piece consisted of two movements, Allegro ma non tanto and Scherzo, which showcased the technical skill of the performers. Overall, the student found the performance to be an enjoyable experience that demonstrated Beethoven's mastery of chamber music composition.
Information Technology Project Management - part 09
The document discusses human resource management for IT projects. It covers defining project human resource management and its processes. Some key topics include planning human resource management, acquiring and developing project teams, motivation theories, and tools for managing project teams. The document provides an overview of considering people and human resource management as critical factors for project success.
Km jan 2011 paul mc dowall
The document discusses barriers to organizational improvement in the public sector, including knowledge management (KM). It provides definitions of explicit and tacit knowledge. It then discusses how KM has been applied across the Canadian public sector, with many departments and agencies trying KM but with limited long-term success due to factors like political drivers, mobility of managers, myths, costs, and lack of focus. Lessons learned from applying KM are also discussed.
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Week Seven Managing KnowledgeInformation Resourc.docx
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Relief Operations: How to Improve Humanitarian Systems with Smart Analytics &...
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Strategic Workforce Planning: Key Principles and Objectives, Paul Turner
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Silverman Research: Collective Intelligence In Organisations Report
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The Evolution of the Intranet: Creating a Culture of Collaboration
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二.真实使馆公证(即留学回国人员证明,不成功不收费)
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◇面对父母的压力，希望尽快拿到；
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3:国家专业人才认证中心颁发入库证书
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3:国家专业人才认证中心颁发入库证书
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留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
【关于价格问题（保证一手价格）】
我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子 我给客户的都是第一手的代理价格，因为我想坦诚对待大家 不想跟大家在价格方面浪费时间
对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。
Contributi dei parlamentari del PD - Contributi L. 3/2019
DI SEGUITO SONO PUBBLICATI, AI SENSI DELL'ART. 11 DELLA LEGGE N. 3/2019, GLI IMPORTI RICEVUTI DALL'ENTRATA IN VIGORE DELLA SUDDETTA NORMA (31/01/2019) E FINO AL MESE SOLARE ANTECEDENTE QUELLO DELLA PUBBLICAZIONE SUL PRESENTE SITO
How To Cultivate Community Affinity Throughout The Generosity Journey
This session will dive into how to create rich generosity experiences that foster long-lasting relationships. You’ll walk away with actionable insights to redefine how you engage with your supporters — emphasizing trust, engagement, and community!
AHMR volume 10 number 1 January-April 2024
AHMR is an interdisciplinary peer-reviewed online journal created to encourage and facilitate the study of all aspects (socio-economic, political, legislative and developmental) of Human Mobility in Africa. Through the publication of original research, policy discussions and evidence research papers AHMR provides a comprehensive forum devoted exclusively to the analysis of contemporaneous trends, migration patterns and some of the most important migration-related issues.
加急办理华威大学毕业证硕士文凭证书原版一模一样
原版一模一样【微信：741003700 】【华威大学毕业证硕士文凭证书】【微信：741003700 】学位证，留信认证（真实可查，永久存档）offer、雅思、外壳等材料/诚信可靠,可直接看成品样本，帮您解决无法毕业带来的各种难题！外壳，原版制作，诚信可靠，可直接看成品样本。行业标杆！精益求精，诚心合作，真诚制作！多年品质 ,按需精细制作，24小时接单,全套进口原装设备。十五年致力于帮助留学生解决难题，包您满意。
本公司拥有海外各大学样板无数，能完美还原海外各大学 Bachelor Diploma degree, Master Degree Diploma
1:1完美还原海外各大学毕业材料上的工艺：水印，阴影底纹，钢印LOGO烫金烫银，LOGO烫金烫银复合重叠。文字图案浮雕、激光镭射、紫外荧光、温感、复印防伪等防伪工艺。材料咨询办理、认证咨询办理请加学历顾问Q/微741003700
留信网认证的作用:
1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
8:在国家人才网主办的国家网络招聘大会中纳入资料，供国家高端企业选择人才
Combined Illegal, Unregulated and Unreported (IUU) Vessel List.
The best available, up-to-date information on all fishing and related vessels that appear on the illegal, unregulated, and unreported (IUU) fishing vessel lists published by Regional Fisheries Management Organisations (RFMOs) and related organisations. The aim of the site is to improve the effectiveness of the original IUU lists as a tool for a wide variety of stakeholders to better understand and combat illegal fishing and broader fisheries crime.
To date, the following regional organisations maintain or share lists of vessels that have been found to carry out or support IUU fishing within their own or adjacent convention areas and/or species of competence:
Commission for the Conservation of Antarctic Marine Living Resources (CCAMLR)
Commission for the Conservation of Southern Bluefin Tuna (CCSBT)
General Fisheries Commission for the Mediterranean (GFCM)
Inter-American Tropical Tuna Commission (IATTC)
International Commission for the Conservation of Atlantic Tunas (ICCAT)
Indian Ocean Tuna Commission (IOTC)
Northwest Atlantic Fisheries Organisation (NAFO)
North East Atlantic Fisheries Commission (NEAFC)
North Pacific Fisheries Commission (NPFC)
South East Atlantic Fisheries Organisation (SEAFO)
South Pacific Regional Fisheries Management Organisation (SPRFMO)
Southern Indian Ocean Fisheries Agreement (SIOFA)
Western and Central Pacific Fisheries Commission (WCPFC)
The Combined IUU Fishing Vessel List merges all these sources into one list that provides a single reference point to identify whether a vessel is currently IUU listed. Vessels that have been IUU listed in the past and subsequently delisted (for example because of a change in ownership, or because the vessel is no longer in service) are also retained on the site, so that the site contains a full historic record of IUU listed fishing vessels.
Unlike the IUU lists published on individual RFMO websites, which may update vessel details infrequently or not at all, the Combined IUU Fishing Vessel List is kept up to date with the best available information regarding changes to vessel identity, flag state, ownership, location, and operations.
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IDCE 2015: Design Thinking & Emergency Management
- 1. DESIGN THINKING & EM February 2015 Prepared by: Alicia D. Johnson San Francisco DEM IDCE 2015 New Orleans, LA
- 2. 2| “Our most powerful weapon in building a strong people powered government is the same as its always been: participation in government service by a broad segment of the citizenry.” —Matthew Burton, Chief InformationOfficer, Financial Protection Bureau
- 3. 3| “Design thinking is a human- centered approach to innovation that draws from the designer's toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success.” —Tim Brown, president and CEO, IDEO
- 4. The Basics
- 6. 6| In Depth
- 7. 7|
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- 10. 10|
- 11. 11| Project Senoia Where we were • 400+ Medical Plans in PDF format • Little systemization; confusing process • Dependent upon one person Where we want to be • Medical Plans publically available • Consistent standards • Functional User Experience • Safeguard the community
- 12. The Future
- 13. 13| Thepossibilities Training & Exercise Development Could Design Thinking provide an avenue to investigate how individuals learn, what they need to know and how they might retain essential information? Operations & Response Could Design Thinking provide the ability to incorporate user-driven solutions to problems that arise from operations and response decisions is vital to a successful response? Long-Term Recovery Could Design Thinking provide the ability to prototype and examine long-term recovery solutions fully to help create vital to strong economic recovery?
- 14. 14| How do I make it happen? • Build DesignThinking into the Request for Proposal • Keep a Users First orientation • Iterate on Failure • InvestWisely
- 15. Resources
- 16. 16| Resources Articles Human Centered Design Toolkit http://www.ideo.com/work/human- centered-design-toolkit/ Stanford D.School Bootcamp Bootleg http://dschool.stanford.edu/wp- content/uploads/2013/10/METHODC ARDS-v3-slim.pdf Courses Design Kit: The Course for Human Centered Design https://novoed.com/hcd-acumen Design Thinking at InVersity https://iversity.org/courses/design- thinking Virtual Crash Course in Design Thinking - Stanford University http://dschool.stanford.edu/dgift/ Books Change by Design by Tim Brown Creative Confidence by Tom and David Kelly Design Thinking by Nigel Cross The Design of Business: Why Design Thinking is the Next Competitive Advantage by Rodger Martin
- 17. 17| WantMore Information? Alicia D. Johnson Resilience & Recovery Manager SFDEM Alicia. Johnson@sfgov.org @SF72Org | SF72 on Facebook