1. Cross cultural
1. When marketers offer a product/service offering with the same marketing mix as in
their native
country, it is called a ______________ strategy.
a) global
b) standardized
c) undifferentiated strategy
d) all of the above
presentation skill
1. The method I most often use with an audience is:
( ) a. lecture/short
( ) b. group discussion
( ) c. lecture/factual
( ) d. structured activity
Group communication
1.nonverbal message can help group members;
(a)manage their identity within the group.
(b)express messages about warmth,liking and affection
(c)express relation information
(d)structure and manage their interaction
(e)all of the above.
Reading skill
4. Among those Americans who cannot get proper health care are
A some people who earn too much.
B old people.
C people with very large incomes.
D private patients

2. Writing skill
The teacher has arranged a meeting with Tim’s mother to discuss these concerns. Which of
the following statements is best for the teacher to say to Tim’s mother?
A. Tim needs extra practice reading and writing problematic letters and words at home at
least 30 minutes per day.
B. Please discuss the importance of schoolwork to Tim so that he will increase his efforts in
class work.
C. These are possible symptoms of dyslexia so I would like to refer him to a specialist for
diagnosis.
D. Please adjust Tim’s diet because he is most likely showing symptoms of ADHD due to
food allergies.