The author had a traumatic first experience with laser hair removal but decided to give it another try after researching options. She chose Bionix clinic because they offered multiple treatments under one roof and made her feel comfortable. The Joulemax machine used a cooling gas and chilled air with each laser shot, and the therapist took the time to explain the process. In contrast to her first experience, she found this procedure relaxing and enjoyed planning her wedding. After six sessions she was happy with her results and smooth skin.