SlideShare a Scribd company logo
@icfmobile
”I would use it, if it was
connected to many services”
Report in Finnish:
Anttila, H, Kokko K, Hiekkala S, Weckström P, Paltamaa
J. Asiakaslähtöinen Toimintakykyni-sovellus. Kehittäminen ja
käytettävyystutkimus. Helsinki: Kela, Työpapereita 119, 2017.
http://hdl.handle.net/10138/187061
Anttila et al. 201730.6.2017
@icfmobile
ICanFunction prototype -
users' experiences from a
feasibility study
yypistä
Heidi ANTTILA, Kaisa KOKKO, Jaana PALTAMAA, Petteri
WECKSTRÖM, Sinikka HIEKKALA
with
The International mICF Partnership
Social Insurance Institution (Kela), Finland
KKRL 12 § funded project DNRO 147/331/2015
30.6.2017 Anttila et al. 2017
Why to develop mICF?
• Many people experience
frustrations in getting
their voice and needs
heard in social and
health systems
• These steps are time
consuming and
repeated in every health
visit
• Recent developments in
digitalisation could enable
mobile collection of
data directly from user
for utilization in health
information systems.
30.6.2017 Anttila et al. 2017
Photo:FinnishAssociationforPeoplewithPhysicalDisabilities
@icfmobile
Aim
1. To develop a person-centered mobile
prototype to assess functioning
(ICanFunction, mICF)
 Based on descriptive and structured data (ICF)
 Reliable and valid patient reported outcomes
measures: PROMIS with population references
2. To evaluate the user experience of the
prototype
Anttila et al. 201730.6.2017
@icfmobile
Methods
1. Agile
• The user interface was designed with adults (n=47) and
children (n=11) in several iterative service design workshops
• The ’lay language’ content was gathered from several
sources
• The PROMIS Adult Physical Function 8-item short form was
chosen (translated into Finnish)
• A content metadatabase ’FunctionMapper’ was taken into
use: it mappes the lay content and measures into ICF
2. UX testing and feasibility evaluation
• Children (n=11), youth and adults (n=19) downloaded the
prototype app into their phones and tables and tested it for a
week. Then they were interviewed.
30.6.2017 Anttila et al. 2017
Need for social
and health
services
Knowledge
about the app
Installing
the app
Starting
the self-
report
Customizing
settings
Continuing
self-report
Sending a
summary
Connection to
PHR
Using the data in
services
Continuing to do
self-report
App
registration
See the whole mICF Adult User’s Path in Slideshare
The mICF user path for adult
users
@ICFmobile 6
SCREENSHOTS FROM THE
PROTOTYPE
Kuva: Invalidiliitto
30.6.2017 Anttila et al. 2017
Scroll to choose topics
The adult’s
version included
19 topics.
The children’s
version had 11
topics.
30.6.2017 Anttila et al. 2017
Describe issues, that
are important to you
The issues (ICF
categories in lay
language) were
organised by ICF
chapters.
• The adult’s
version had
170 different
issues on
functioning and
environmental
factors
• 39 issues in the
children’s
version.
30.6.2017 Anttila et al. 2017
Three ways to answer
30.6.2017 Anttila et al. 2017
Example: PROMIS measure
The PROMIS short forms
are based on a calibrated
and standardised item
banks.
The prototype included
Adult Physical Function
8-item short form.
30.6.2017 Anttila et al. 2017
My data summary
Descriptive data
For each topic & issue
(if populated):
• date
• answer
• written/spoken text
• photo
Measured data
The PROMIS
• total score,
• interpretation
regarding to the
population
reference,
• list of items and
reponses
30.6.2017 Anttila et al. 2017
PROMIS Physical
function
Your score: 33
Moderate impairment.
20 % of the population
receive scores under 40.
Answered items:
Household schores much
difficulty
Run errands and shop
little difficulty
Walk for 15 minutes
Some difficulty
The content is brought from
the FunctionMapper
• TheTerm Editor is software tool, developed in THL for
editing and publishing information structures, ontologies
and terminologies.
• FunctionMapper is the tool for mICF content editor. It is
built in Term editor. It’s relation model links user needs,
natural language and instruments to the ICF.
@ICFmobile 13
How I could describe
”my life situation”- user experience
• The user could well describe their current
situation
• The app was very concrete
• The user found relevant issues
Anttila et al. 2017
I felt that - to illustrate the whole picture -
it is important to get data on all issues not
just on those which are difficult.
I selected issues that
are meaningful for
me rigth now.
I filled in all
my issues at
once.
I evaluated my situation
slowly during a week.
15 min - 6 h
30.6.2017
Usefulness – user experience
• I would use it if it were connected to many
services!
The patient history for health
checks would be easy to do
this way, no need to write.
I could use it for long term
monitoring! During a year or longer I
could just click those issues to see
how my situation is changing in time.
Hey, these are the very
questions that are posed to me
in every single health care visit.
It would be good if the answers
were readily available for the
physician. In the PHR or
something.
30.6.2017 Anttila et al. 2017
@icfmobile
• The children were exited! More colors and pictures!
Children’s experiences
Just
nice!
Nice!
It was easy!
Not difficult.
I did not
understand
some words.
I understood
everything.
I did not
need
help.
30.6.2017 Anttila et al. 2017
Ease of use – user experience
• All users said it was easy to use, nobody needed
any help!
• I would use, but it need to be developed more!
Anttila et al. 2017
A preselection of issues
would be nice, so that I
could find all relevant
questions to myself.
There should
have been a
possibility to
compare days
I wish more
functionalities to
the summary, e.g.
visual traking on
how many items
one has answered.
But, days can be different: in
one day some questions are
relevant, but next day other
questions.
Or to be able to report the
same issue in several days
e.g. pain may fluctuate daily.
30.6.2017
Acceptability
• They would use it if…
• there was a short introduction or tutorial
• the social and health workers would ask to use it
• it was utilized in many different places
7,6 8
Would you recommend to your friend?
0=no, I don’t recomment to anybody, 10=I would definitively recommend
Yes!
30.6.2017 Anttila et al. 2017
Described issues by
ICF domains
• The adults chose and used 124 different
issues.
Body functions (50%) Activities and participation (43%)
Environmental factors (7%)
30.6.2017 Anttila et al. 2017
What did the adults
describe?
• The adults described 4-37 issues (mean 22,8)
• 29% no difficulty; 20% great difficulty/cannot do.
Described issues
by ICF categories
Mental functions Moving Pain, senses Musculoskeletal
Interaction and relationships Self care
Cardiovascular, respiratory
30.6.2017 Anttila et al. 2017
What did the children
describe?
• Children described
6-25 issues
(mean 17/child)
– Only one issue was not
used at all: medication
• 83% goes well or
very well
Goes well (83%) I need help (17%)
30.6.2017 Anttila et al. 2017
@icfmobile
Conclusions
• The users accepted the mICF idea - it is
worth to develop further
• Need to be connected to services so that…
• Patients can easily and clearly describe their
own individual life situation.
• Professionals get a structured summary for
shared desicion making, goal setting and
service planning
30.6.2017
@icfmobile
Next steps
• The prototype need to be developed to fully
functional and audited application for users and
professionals.
– Development needs identified by the users
– Content understandability
– More languages and PROMs
– Connections to PHR and health information
systems
• Sustainable business case development to utilize
open source code
– Availability for users (Appstore, Playshop)
– Maintenance & continuous development
30.6.2017 Anttila et al. 2017
@icfmobile
Thank you!
More information: www.ICFmobile.org
Partners
Collaborators
Funding
International mICF
partnership
www.ICFmobile.org
30.6.2017 Anttila et al. 2017

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ICanFunction mHealth Solution (mICF): Development and feasibility study of the first proof of concept [Heidi Anttila (THL, Finland), K Kokko, S Hiekkala, J Paltamaa, P Weckström]

  • 1. @icfmobile ”I would use it, if it was connected to many services” Report in Finnish: Anttila, H, Kokko K, Hiekkala S, Weckström P, Paltamaa J. Asiakaslähtöinen Toimintakykyni-sovellus. Kehittäminen ja käytettävyystutkimus. Helsinki: Kela, Työpapereita 119, 2017. http://hdl.handle.net/10138/187061 Anttila et al. 201730.6.2017
  • 2. @icfmobile ICanFunction prototype - users' experiences from a feasibility study yypistä Heidi ANTTILA, Kaisa KOKKO, Jaana PALTAMAA, Petteri WECKSTRÖM, Sinikka HIEKKALA with The International mICF Partnership Social Insurance Institution (Kela), Finland KKRL 12 § funded project DNRO 147/331/2015 30.6.2017 Anttila et al. 2017
  • 3. Why to develop mICF? • Many people experience frustrations in getting their voice and needs heard in social and health systems • These steps are time consuming and repeated in every health visit • Recent developments in digitalisation could enable mobile collection of data directly from user for utilization in health information systems. 30.6.2017 Anttila et al. 2017 Photo:FinnishAssociationforPeoplewithPhysicalDisabilities
  • 4. @icfmobile Aim 1. To develop a person-centered mobile prototype to assess functioning (ICanFunction, mICF)  Based on descriptive and structured data (ICF)  Reliable and valid patient reported outcomes measures: PROMIS with population references 2. To evaluate the user experience of the prototype Anttila et al. 201730.6.2017
  • 5. @icfmobile Methods 1. Agile • The user interface was designed with adults (n=47) and children (n=11) in several iterative service design workshops • The ’lay language’ content was gathered from several sources • The PROMIS Adult Physical Function 8-item short form was chosen (translated into Finnish) • A content metadatabase ’FunctionMapper’ was taken into use: it mappes the lay content and measures into ICF 2. UX testing and feasibility evaluation • Children (n=11), youth and adults (n=19) downloaded the prototype app into their phones and tables and tested it for a week. Then they were interviewed. 30.6.2017 Anttila et al. 2017
  • 6. Need for social and health services Knowledge about the app Installing the app Starting the self- report Customizing settings Continuing self-report Sending a summary Connection to PHR Using the data in services Continuing to do self-report App registration See the whole mICF Adult User’s Path in Slideshare The mICF user path for adult users @ICFmobile 6
  • 7. SCREENSHOTS FROM THE PROTOTYPE Kuva: Invalidiliitto 30.6.2017 Anttila et al. 2017
  • 8. Scroll to choose topics The adult’s version included 19 topics. The children’s version had 11 topics. 30.6.2017 Anttila et al. 2017
  • 9. Describe issues, that are important to you The issues (ICF categories in lay language) were organised by ICF chapters. • The adult’s version had 170 different issues on functioning and environmental factors • 39 issues in the children’s version. 30.6.2017 Anttila et al. 2017
  • 10. Three ways to answer 30.6.2017 Anttila et al. 2017
  • 11. Example: PROMIS measure The PROMIS short forms are based on a calibrated and standardised item banks. The prototype included Adult Physical Function 8-item short form. 30.6.2017 Anttila et al. 2017
  • 12. My data summary Descriptive data For each topic & issue (if populated): • date • answer • written/spoken text • photo Measured data The PROMIS • total score, • interpretation regarding to the population reference, • list of items and reponses 30.6.2017 Anttila et al. 2017 PROMIS Physical function Your score: 33 Moderate impairment. 20 % of the population receive scores under 40. Answered items: Household schores much difficulty Run errands and shop little difficulty Walk for 15 minutes Some difficulty
  • 13. The content is brought from the FunctionMapper • TheTerm Editor is software tool, developed in THL for editing and publishing information structures, ontologies and terminologies. • FunctionMapper is the tool for mICF content editor. It is built in Term editor. It’s relation model links user needs, natural language and instruments to the ICF. @ICFmobile 13
  • 14. How I could describe ”my life situation”- user experience • The user could well describe their current situation • The app was very concrete • The user found relevant issues Anttila et al. 2017 I felt that - to illustrate the whole picture - it is important to get data on all issues not just on those which are difficult. I selected issues that are meaningful for me rigth now. I filled in all my issues at once. I evaluated my situation slowly during a week. 15 min - 6 h 30.6.2017
  • 15. Usefulness – user experience • I would use it if it were connected to many services! The patient history for health checks would be easy to do this way, no need to write. I could use it for long term monitoring! During a year or longer I could just click those issues to see how my situation is changing in time. Hey, these are the very questions that are posed to me in every single health care visit. It would be good if the answers were readily available for the physician. In the PHR or something. 30.6.2017 Anttila et al. 2017
  • 16. @icfmobile • The children were exited! More colors and pictures! Children’s experiences Just nice! Nice! It was easy! Not difficult. I did not understand some words. I understood everything. I did not need help. 30.6.2017 Anttila et al. 2017
  • 17. Ease of use – user experience • All users said it was easy to use, nobody needed any help! • I would use, but it need to be developed more! Anttila et al. 2017 A preselection of issues would be nice, so that I could find all relevant questions to myself. There should have been a possibility to compare days I wish more functionalities to the summary, e.g. visual traking on how many items one has answered. But, days can be different: in one day some questions are relevant, but next day other questions. Or to be able to report the same issue in several days e.g. pain may fluctuate daily. 30.6.2017
  • 18. Acceptability • They would use it if… • there was a short introduction or tutorial • the social and health workers would ask to use it • it was utilized in many different places 7,6 8 Would you recommend to your friend? 0=no, I don’t recomment to anybody, 10=I would definitively recommend Yes! 30.6.2017 Anttila et al. 2017
  • 19. Described issues by ICF domains • The adults chose and used 124 different issues. Body functions (50%) Activities and participation (43%) Environmental factors (7%) 30.6.2017 Anttila et al. 2017
  • 20. What did the adults describe? • The adults described 4-37 issues (mean 22,8) • 29% no difficulty; 20% great difficulty/cannot do. Described issues by ICF categories Mental functions Moving Pain, senses Musculoskeletal Interaction and relationships Self care Cardiovascular, respiratory 30.6.2017 Anttila et al. 2017
  • 21. What did the children describe? • Children described 6-25 issues (mean 17/child) – Only one issue was not used at all: medication • 83% goes well or very well Goes well (83%) I need help (17%) 30.6.2017 Anttila et al. 2017
  • 22. @icfmobile Conclusions • The users accepted the mICF idea - it is worth to develop further • Need to be connected to services so that… • Patients can easily and clearly describe their own individual life situation. • Professionals get a structured summary for shared desicion making, goal setting and service planning 30.6.2017
  • 23. @icfmobile Next steps • The prototype need to be developed to fully functional and audited application for users and professionals. – Development needs identified by the users – Content understandability – More languages and PROMs – Connections to PHR and health information systems • Sustainable business case development to utilize open source code – Availability for users (Appstore, Playshop) – Maintenance & continuous development 30.6.2017 Anttila et al. 2017
  • 24. @icfmobile Thank you! More information: www.ICFmobile.org Partners Collaborators Funding International mICF partnership www.ICFmobile.org 30.6.2017 Anttila et al. 2017