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Laura Hollinshead
Matt Gilooly
Alison Kilduff
Gemma Breitschadel
Humanising the lived experience
of mental health patients
through immersive video
Creating the lived experience
Video Creation
When
54 students
2 groups
1st Year
¾ female
Who were the students?
What did
students think?
+16%
35%
Strongly
Agree
19%
Strongly
Agree
I understand
the lived experience of service users
+19%
58%
Strongly
Agree
39%
Strongly
Agree
I empathise with
the lived experience of service users
+23%
43%
Strongly
Agree
20%
Strongly
Agree
I can critically reflect
on the nuances within my practice which contribute
to the positive and negative experiences of care
(Strongly Agree 31% and Agree 63%)
94%
Agree
The session has helped me to
consider aspects of patient
care and treatment I had not
previously considered
74%
Yes
Will you make
changes to your
practice?
Mindful of how others
are experiencing the
environment
The simulation has further
shown the importance of
considering the lived experience
How would you change your clinical
practice?
Used a
Smartphone
to access the
videos
76%
Used their
own device
84%
Used the
headset at
least once in
the session
72%
Not viewed
360˚ video
before
52%
The videos
360˚
Would watch
video again
70%
(Very Effective or Effective)
360˚ Video
80%
(Very Effective or Effective)
First person
video
89%
Effectiveness of the videos
More positive
aspects of care
Classroom
environment
was a bit loud
Compatibility
with all models of
device
Authentic acting and more authentic
situations (some negative aspects felt
artificial)
Having actors
I don’t know
The quality of
the sound
Responses from ‘Sam’. We are not
sure how enthusiastic Sam is about
an informed admission
What could we do to improve the
videos?
Next steps
Laura Hollinshead
l.hollinshead@derby.ac.uk
@ljhollinshead
University of Derby
Centre for Excellence in Learning and Teaching
How could this be used in
your context?

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Humanising the lived experience of mental health patients through immersive video

Editor's Notes

  1. Academics wrote the script – examples they have seen in practice Recreating the patient journey at key points Needed to be reusable – ability to change context of patient Gender Neutral – to allow students to feel like they are ‘Sam’ Always talking to camera for fixed view videos Immersed in a scene as a fly on the wall for 360 videos – to give students agency
  2. Day to film 25 crew including actors Academic, experts by experience (ex-patients) and NHS staff played all the roles Blocking actors took up most of the time Direction changes message and meaning
  3. Pre-sessions instructions to test 360 capability of phone All day workshop Simulated practice module QR codes and short url on worksheet for each video Watch and discuss Mix of VR headsets and using the player while scrolling around Using their own technology
  4. Asked agreement to 3 statements before and after the video
  5. Icons from https://icons8.crisp.help/en/
  6. Really positive elements of changes to practice highlighted. Often reinforcing what they already know from other sessions Empathy Consideration Reflection Thinking Mindfulness
  7. About half of the students liked using the headsets some found them disorientating and hard to use with their phone Device use is likely to be higher (although this could be higher as those who said University supplied were referring to the headsets as well)
  8. Comments on why would watch it again To see elements missed To experience the patient pov more than once See hoe you could come across to patient Follow-up on points in the discussion they missed when watching
  9. Areas for improvement were clear Technical including compatability and sound quality As well as aspects within the film – authenticity, positive aspects of care As well as the environment in which it was viewed and the structure of the session.
  10. Better able to support other academics to create similar content Ideas of future collaboration with different subject areas including inter-professional learning Student media producers co-creating with academics in order to scale-up Most time consuming element was the creation of the scripts Difficult to get academic time to commit to this