The document discusses the key concepts of human-computer interaction (HCI). It defines HCI as a discipline concerned with the design, evaluation, and implementation of interactive computing systems for human use, as well as the study of phenomena surrounding human-computer interaction. It notes that HCI involves understanding users, tasks, technology, and organizational and social issues to develop new ways of working supported by technology.

2.  Human:
The user of a software application or
hardware device
 Computer:
The physical device, artifact, or hardware
that provides some service to the human,
typically via a computer program
 Interaction:
The communication between the human and
the computer

3.  HCI is Human-Computer Interaction
 a discipline concerned with
 the design
 the evaluation
 the implementation
 of interactive computing systems for human use
and with
 the study of major phenomena surrounding them
ACM SIGCHI curricula

4. HumansTechnology
Task
Design
Organizational &
Social Issues
Design is new ways of working, supported by technology and
developing an understanding of users and task.

5.  Which one would you
click to buy shoes if
you are not familiar
with the brands?

6.  Which one would you
rather be known as
the designer of?

7.  In the past, ‘normal’ users cannot use interactive
systems because designers are:
 Programmers who use computers every day.
 Mainly young males.
 Expert computer gamers.
 We want to design interactive systems that are:
 enjoyable to use, that do useful things and that
enhance the lives of the people that use them.
 accessible, usable and engaging.

8. ►Engagement is concerned with all the qualities of
an experience that really pull people in
►A sense of immersion that one feels reading a good
book
►The challenge one feels when playing a good game
►The fascinating unfolding of a TV drama.
►Engagement is concerned with all the qualities of
the interactive experience that make it
memorable, satisfying, enjoyable and rewarding.

9. Know about people
 Sociology, anthropology, psychology, culture
Know about technologies
 Software, communications, materials, databases, et
c.
Know about activities and contexts
 Communities of practice, information
systems, organizations, knowledge management
Know about design
 Fashion, interior, information
design, architecture, product design