Human Capital Summit for Financial Services LatAm

Tel: +1 212 537 5898 Fax: +1 212 537 5898 Email: info@hansonwade.com
www.humancapitalfinserv.com
Augusto Restrepo
Corporate Vice President
People Management
Bancolombia
Ariel Regatky
Director Talent Management
Citibank Latin America
Carlos Alberto Netto
Director of People
Management
Banco do Brasil
Tomás San Vicente
Regional Head of Human Resources,
Latin America
ACE Group
Guilherme Cavalieri
Human Development Director
Serasa Experian
Márcia Guimarães Guedes
Executive Director People
Management
Caixa
Marilia Maya
VP Human Resources Americas
& European Union
Western Union
John Kuvshinikov
Human Resources Director
Aon Latin America
Antonio Barranco
Vice President Human
Resources
Banco Colpatria
Attract, develop and retain
exceptional talent
“Participating allowed
us to create an
unrivalled network of
contacts which enabled
us to generate new
ideas which we plan
on exploring further to
make a difference to the
way we do business.”
COO/CIO
Seguros Sura
11-14 August 2014 | MIAMi
Simultaneous
Translation
21 Human Capital Thought Leaders INCLUDING:

2
BENEFITS OF ATTENDING:
Attract, develop and retain the best talent in the
industry to transform organizational effectiveness
and drive innovation.
The Human Capital Summit for Financial Services LatAm 2014 is the meeting
point for the region’s HR, Organizational Development and Transformational Change
leaders in banking and insurance.
The Summit will focus on supporting your organization to achieve growth and
become a market leader. You will discover how leading multinational banks and
insurers are moving away from hierarchical management and communication
structures to develop a culture that truly celebrates talent and fosters innovation.
Key Reasons to Attend:
• Create high impact HR teams that are valuable business partners to the rest
of the organization: Discover how from the Former Chief Human Resources
Officer from Banorte and Banco Ciudad
• Discover how Aon Latin America achieved a sales growth of 400 million USD in
5 years through exceptional organizational design and human capital strategy
• Discover how to transform your work climate into a Great Place to Work: Hear
exactly how from Bancolombia and Banco do Brasil
• Fast-track leadership development and ensure the right skills at the right
time in the right place: Find out how from Caixa and Citibank
• Optimize the process for mergers and acquisitions: Radically improve the
integration of different company cultures and learn from the experiences of
Marítima Seguros and Western Union
• Create a culture that drives innovation and foster talent that is capable of
transforming your company: Discover how from the former Global Head of
Human Resources at Zurich Financial Services
Agenda at a Glance
p4: Focus Day - Human Capital in Insurance
p5/6: Conference Day One
p7/8: Conference Day Two
P9: Post-conference Workshop – Transforming the strategic impact of human
capital within your organization
WHO WILL YOU MEET FROM RETAIL BANKS,
INVESTMENT BANKS, INSURERS AND BROKERS?
Chief Human Resources Officers, Vice Presidents of Human Resources,
Recruitment Directors, Talent & Selection Heads, Directors of Talent Management,
Directors of Transformational Change, Directors of Organizational Development,
Directors of Training & Development, Capability Managers, Human Resources IT
Managers, Human Resources Business Partners & Human Resources Managers
PRAISE FROM LATIN
AMERICA’S BANKS AND
INSURERS FOR HANSON
WADE’S FINANCIAL
SERVICES EVENTS:
“I take my hat off to you. You & your
colleagues organized an excellent
conference. You need to know what an
outstanding job you did in getting some
key “movers & shakers” into the room
which gave them the chance to explore
possibilities for collaboration.”
Managing Director
i3 Advisors
“I consider this one of the best
meetings to get to know best practices
in the different parts of the region and
generate great new contacts that will
help us in our daily work.”
CEO
BNP Cardif Paribas
“The quality of the attendees and the
quality of the Hanson Wade staff made
this event not only excellent value but
also an enjoyable experience. Thank
you!”
Director of Marketing
CSC
“Enriching. Getting to know how this
market works in other organizations
and countries has been an excellent
experience.”
Retail Manager
Banco G&T Continental Guatemala
“Hanson Wade are fast becoming the
deliverers of content and networking in
this space.”
Principle
Omidyar Network
Search groups for “Líderes de Capital Humano de Servicios
Financieros / América Latina & Brasil” to join the community

3
SPEAKERS:
Antonio Barranco
Vice President Human
Resources
Banco Colpatria
Tomás San Vicente
Regional Head of
Human Resources, Latin
America
ACE Group
John Kuvshinikov
Human Resources
Director
Aon Latin America
Carlos Alberto
Netto
Director of People
Management
Banco do Brasil
Paula Suárez
Manager Organizational
Effectiveness
BBVA Francés
Antonio Barranco has had over 16 years’
experience in HR leadership positions at
Transmarítima del Caribe and Drummond
Company. His previous role was Vice
President of HR at Copa Airlines and
Antonio has been Vice President of HR at
Banco Colpatria, part of Scotiabank Group
since 2012.
Beatriz has vast experience in the design
and implementation of the strategic
processes of HR aligned with the vision
of the business, and in the creation and
development of processes with emphasis
on organizational changes, mergers and
acquisitions, work-life balance programs,
EVP programs and talent development
strategies.
During her management of HR, Elena
has brought about a transformation of
the concept of Human Resources within
the bank from focus on administration to
a focus on people management, centred
on the development of leaders, the
optimization of internal communication
and the improvement of the working
environment.
Claudio’s previous roles have included
Head of HR at HSBC Bank Mexico and
Senior HR Business Partner at HSBC
Brazil. His key achievements include
driving the development of HR strategy
and creating and leading complex change
programs.
Fernando is a graduate of Business
Administration from the Catholic
University of Bolivia. He started his
career in HR in 1998 and has worked at
companies including Citibank, Cementera
Soboce, Bolivian Foods and Altifibers.
Tomás serves as Regional Head of Human
Resources for ACE Latin America. He is
responsible for all countries in the region:
Argentina, Brazil, Colombia, Chile, Peru,
Puerto Rico, Central America and Mexico.
John started his career in HR in
executive compensation consulting at
Hewitt Associates in 1997, and has held
consultancy and leadership positions at
Motorola, Diversey and Aon. In 2008, he
took over as VP of Global Compensation
for Aon and HR Director for Aon Latin
America.
Carlos has a Masters in Social
Communication from the UFRJ and
Social History from the State University
of Rio de Janeiro. He is a Doctor of
Psychology from the University of São
Paulo and has worked at the Bank of
Brazil for 27 years.
Paula is currently Organizational
Effectiveness Manager at BBVA Francés
and responsible for cultural and work
environment and Head of organizational
structure. Paula has been at BBVA
Francés since 1992 when she graduated
in Humanities specializing in Human
Relations.
A graduate of Business Administration
from FASP-SP with Post Graduate studies
in international business administration
from FAAP-SP, Roberta has more than 20
years’ experience in HR at BankBoston,
Telefónica and now at Marítima Seguros.
Guilherme has 27 years’ experience in HR,
working for many national and multina-
tional companies, such as Unilever, TAM
Airlines and LG Electronics. He has experi-
ence in enterprise reorganization and
human resources strategic management,
focusing on organizational structure,
talent management, succession planning,
training and development and culture
management.
Márcia is a graduate from UNI/BH with
post graduate studies in Culture and
Organizational Well Being Management.
She is a specialist in business consulting.
She started at Caixa in 1981 where she
has held various functions.
Jorge has 15 years’ experience in HR,
9 of those in the Microfinancial sector.
His responsibilities include developing
strategies for recruitment, compensation
and organizational development, always
taking the approach of HR as a strategic
business partner.
Denise has a post graduate degree in
People Management from the FGV as
well as in Strategic Administration from
IBMEC. With over 30 years in HR, Denise
is also a professor of the Post Graduate
Strategic People Management degree at
IBMEC.
Jorge has been a Senior Global Human
Resources Executive in Global Multi-
National Leading Corporations for more
than 35 years. He is current Secretary
General of the World Federation of People
Management Associations and President
of the North American Human Resources
Management Association.
Carla has HR experience in multinational
companies in the IT and insurance
segments, with responsibility for
organizational training and development,
remuneration and operations, education,
internal communications, recruitment and
selection. She has also participated in the
re-engineering of companies and cultures,
as well as developing executive teams.
Marilia has more than 20 years’
experience in Banking, Financial Services
and Industry as an HR executive. Her
specialties include Human Resources
strategic planning and development,
M&A and change management and social
responsibility initiatives.
Augusto has been at Bancolombia since
1980 holding various and diverse roles
such as Director of Channel Distribution,
Vice President of Business and since
2011 VP of People Management. Since
2013 he has been leading the transition
from HSBC to the current Banistmo from
Bancolombia.
Ariel Regatky is responsible for succession
planning, performance management and
learning and development at Citi Latin
America. He joined Citi in 2006 as VP of
Leadership Development for LatAm and
since then has held different roles in the
HR department.
Peter Wright is a truly global executive
experienced in leading HR functions
for some of the world’s best-known
companies. He has held senior positions
in companies as diverse as Zurich
Insurance, AIG, Estee Lauder, Merril
Lynch, BP, Allied Domecq and Unilever.
Roberta Caravieri
Human Resources
Manager
Marítima Seguros
Guilherme Cavalieri
Human Development
Director
Serasa Experian
Márcia Guimarães
Guedes
Executive Director
People Management
Caixa
Marilia Maya
VP Human Resources
Americas & European
Union
Western Union
Augusto Restrepo
Corporate Vice
President People
Management
Bancolombia
Jorge Ramírez
Human Resources
Director
CAME
Denise Dantas
Human Resources
Superintendent
Caixa Seguros
Jorge Jaúregui
Secretary
General,NAHRMA
& Chief of International
Affairs, AMEDIRH
Carla Jacarini
Brazilian Human
Resources Director
ACE Group
Ariel Regatky
Director Talent
Management
Peter J Wright
Former Global Head of
Human Resources &
Current Author
Zurich
Beatriz Acero
Latin American Human
Resources Director
RSA Group
Elena Cafaldo
Human Resources Area
Manager
Banco Ciudad
Claudio Matrajt
Former SVP of Human
Resources for Retail,
Insurance & Wealth
Management
HSBC Latin America
Fernando Morales
Director
Pro Mujer

4
HUMAN CAPITAL IN INSURANCE: FOCUS DAY
09.00 Opening Remarks from the Chairman
Peter J Wright, Former Global Head of HR & Author, Zurich Financial Services
09.20 Anticipating disruptive change in the insurance industry: Developing a culture that is capable of fast
and innovative change
• Understanding why companies struggle with change and providing practical tools and ideas that can be implemented in your company
• Rising to the challenges of change
• Developing the ability to create a sustainable innovative culture, and to nurture a learning company approach
• Reversing Diversity and Inclusion and addressing it as Inclusion and Diversity: providing a very different framework to the traditional one
Peter J Wright, Former Global Head of HR & Author, Zurich Financial Services
10.05 Networking Refreshments
10.35 Open Discussion: Disruptive Change
Participants will be asked to share their experience on disruptive change. Be prepared for frank and open debate on what needs to be
done to bring about a culture that shuns traditionalism and drives innovation.
11.35 Discover how ACE Brazil is securing and retaining talent in an extremely high growth market
• Understanding how to attract and train new underwriters from the banking and engineering industries
• Identifying how to attract and train young graduate talent into the insurance industry
• Exploring ways to retain existing talent in the face of a rising salary market
Carla Jacarini, Brazilian Human Resources Director, ACE Group
12.15 Open Debate
12.45 Networking Lunch
14.00 Institutionalizing the transfer of knowledge in insurance broking
• Exploring the fundamental business difficulty that occurs when knowledge resides with individuals and is not transferred effectively
• Understanding how to design and develop a structure that facilitates the systematic transfer of knowledge
• Understanding how to use learning to address key business challenges
• Exploring the design of capability models to facilitate the knowledge transfer across the business
John Kuvshinikov, Human Resources Director, Aon Latin America
14.45 Exploring RSA Group’s approach to transforming the strategic impact of Human Resources across
Latin America
• Identifying the current challenge and opportunities with talent management in RSA
• Exploring the learning, development and change programs currently taking place across the region
• Identifying the strategic talent and Human Resources priorities for RSA in Latin America for the next 5 years
Beatriz Acero, Latin American Human Resources Director, RSA Group
16.00 Debate Session: Employee Value Proposition in Insurance
This session will bring together the region’s insurance Talent Management & Selection Directors to look at what needs to be done to
transform the graduate perception of insurance.
Insurance Active Session Participants Include:
John Kuvshinikov, Human Resources Director, Aon Latin America; Carla Jacarini, Brazilian Human Resources Director, ACE Group;
Tomás San Vicente, Regional Head of Human Resources, Latin America, ACE Group; Denise Dantas, Human Resources
Superintendent, Caixa Seguros; Roberta Caravieri, Human Resources Manager, Marítima Seguros; Beatriz Acero, Latin American
Human Resources Director, RSA Group
17.30 End of Human Capital in Insurance Focus Day
MONDAY 11TH AUGUST 2014

5
08.30 Registration & Networking Coffee
09.00 Welcome Address from the Organizers
Nicola Freeman
Human Capital Financial Services
LatAm Program Director
Pinpoint and explore opportunities and areas for growth for Human Resources in Latin
America’s financial services sector
Claudio Matrajt
Former SVP of Human Resources
for Retail, Insurance & Wealth
Management
HSBC Latin America
09.30 Best practice from the tech sector: Understanding how to drive
innovation, engagement and retention
• Understanding how happy people and engaged employees can add value to your
business
• Detailing the projects that enable Serasa Experian to maintain a high employee
engagement rate
Guilherme Cavalieri
Human Development Director
Serasa Experian
10.05 A more humane bank: A Bancolombia exploration of how to radically
improve the work environment
• Understanding the importance of self-reflection and evaluation of the role of
banking in these times
• Taking the first steps to transform corporate culture to focus on people and client
relationships whilst achieving growth
• Understanding how the bank interacts with its stakeholders: employees, clients,
shareholders and society
Augusto Restrepo
Corporate Vice President People
Management
Bancolombia
10.40 Exploring the three core pillars that have enabled Banco do Brasil to
be considered the best place to work in Brazil
• Exploring the organizational development process to achieve these results
• Examining the value of social impact within the organization
• Developing and evolving the corporate learning tool to build competencies in
the bank
Carlos Alberto Netto
Director of People Management
Banco do Brasil
11.15 Morning Refreshments and Speed Networking
The Speed Networking sessions are a great opportunity to meet the attendees you would like to have more in-depth
conversations with later in the conference. This session is the ideal opportunity to get face-to-face time with many of
the brightest minds working in your field.
CREATE HIGH IMPACT HUMAN CAPITAL CONSULTANTS WITHIN YOUR ORGANIZATION
12.15 Understanding the strategic role that HR can play in transforming an
operation in LatAm and determining how to implement this strategy
across the different operations in Latin America
• Alignment with company’s growth strategy and tactical plans
• Adaptable HR structure
• Bring similar level of discipline to HR decisions, as we do in our core business choices
• Why corporate culture is important
Tomás San Vicente
Regional Head of Human
Resources, Latin America
ACE Group
CONFERENCE DAY ONE
TUESDAY 12TH AUGUST 2014
Keynote Session
Interactive Session
Networking Session

6
14.30 Developing a culture that drives innovation
• Identifying how to move away from traditional ways of thinking
• Understanding how to stimulate innovation
• Determining how to track, monitor and evaluate innovation levels
Gerardo Valdes
Former Chief Human Resources
Officer
Banorte
15.35 Developing a qualitative and quantitative survey to significantly
improve talent retention of loan officers
• Aligning social profile with sales culture
• Determining the 5 areas that need to change to effectively retain talent
• Understanding how to encourage a culture of support and development in the
management structure
Jorge Ramírez
CAME
16.10 Integrating social values in microfinance
• Changing the business focus
• Changing the way you attract and serve your clients through a cultural transformation
that integrates the fundamental pillars of Pro Mujer: credit, training and health
Fernando Morales
Director
Pro Mujer
16.45 Panel Debate: Calculating the ROI for investing in HR analytical tools
• Determining how to demonstrate savings in time and money
• Calculating the business case for improved insight into talent management
• Determining how to impact bottom line by gaining increased insight into
competencies, behaviour and personality
Panellists Include:
Gerardo Valdes, Former Chief
Human Resources Officer,
Banorte
Elena Cafaldo, Human Resources
Area Manager, Banco Ciudad
17.30 End of Day One
CONFERENCE DAY ONE
TUESDAY 12TH AUGUST 2014
Keynote Session
Interactive Session
Networking Session
12.50 Building high impact HR teams that can demonstrate a compelling
ROI: Developing effective and trusted business partners
• Exploring the Latin American HR Leader in financial services as the driver of change
• Migrating from an administrative role to a strategic partner
• Examining how to prepare and develop your HR team to be equipped with the financial
and business skills needed to really support your organization
Elena Cafaldo
Human Resources Area Manager
Banco Ciudad

7
08.30 Registration & Networking Coffee
Claudio Matrajt
Former SVP of Human Resources
for Retail, Insurance & Wealth
Management
HSBC Latin America
FAST-TRACKING CAPABLE LEADERS
09.10 Innovation in accelerating leadership development
• Exploring practical innovation in the talent management space
• Defining challenges and best practices in succession planning
• Identifying successful strategies and tools for accelerated development
• Measuring the impact of talent management initiatives
Ariel Regatky
09.50 Managing talent and leadership at Caixa
• Understanding best practice for identifying high potential individuals and speeding
up their professional development
• Determining how leadership development works at Caixa
• Examining Caixa’s leadership development and talent strategy
Márcia Guimarães Guedes
Executive Director People
Management
Caixa
10.30 Determining how Caixa Seguros focused on three core areas to
significantly improve talent retention in a high growth market
• Determining the 3 strategic areas such as perfecting technical and operational
skills, developing a bank of talents and utilizing key tools to identify key people and
high performance individuals
• Exploring the customized development programs and how they have succeeded in
improving talent retention
Denise Dantas
HR Superintendent
Caixa Seguros
11.40 Understanding how Human Capital design has contributed to a sales
growth of US$ 400 million in 5 years
• Examining the strategic role of people management in this growth
• Understanding how to grow through acquisition in Latin America
• Determining how to ensure the smooth integration in terms of culture
John Kuvshinikov
Aon Latin America
12.20 Creating an integrated talent management approach
• Developing a 9 box grid talent management review process to identify high
potentials and build your talent management strategy
• Determining how to effectively engage and develop talent with more than just
compensations and benefits
• Developing compelling career, development and training plans to engage employees
and create long-term retention
• Getting board level and management buy-in for new talent management strategies
and measuring the return on investment
Jorge Jaúregui
Secretary General
NAHRMA (North American
Human Resources Management
Association) Chief of International
Affairs AMEDIRH (Mexican
Association of Human Resources
Management)
CONFERENCE DAY TWO
WEDNESDAY 13TH AUGUST 2014
Keynote Session
Interactive Session
Networking Session

8
14.00 Bridging the generational gap: Increasing retention of Gen Y
• Generations: What are we talking about?
• Expectations of the different generations and how to deal with them in your
workplace
• Common problems/challenges in HR processes
• What to do? How to be competitive?
Antonio Barranco
Vice President Human Resources
Banco Colpatria
14.40 Training professionals as a way to leverage your company’s strategy
• Developing training to aid critical business change for internal teams and brokers
• Optimizing a development program for high level leaders and developing assessment
processes for executives
• Driving organizational transformation: moving from product to process focus,
and developing multi-skilled professionals as a strategy
Roberta Caravieri
Human Resources Manager
Marítima Seguros
15.50 Understanding how BBVA Francés carried out a very effective
and recognized transformational change program
• Identifying the initial challenge surrounding work environment, shared
governance, leadership development and efficient decision making and how
this was transformed
• Understanding how the key actions such as communication, talent management
and desired behaviour change based in efficiency and competency were accomplished
Paula Suárez
Manager Organizational
Effectiveness
BBVA Francés
16.30 Panel Debate: Ensuring the fast and skilful integration of two
company cultures post-merger or acquisition
• Exploring the new organizational design
• Understanding how to effectively integrate different cultures
• Ironing out cultural incompatibilities quickly and effectively
Panellists Include:
Marilia Maya, Vice President
Human Resources Americas &
European Union, Western Union
Roberta Caravieri, Human
Resources Manager, Marítima
Seguros
17.10 End of Day Two
CONFERENCE DAY TWO
WEDNESDAY 13TH AUGUST 2014
Keynote Session
Interactive Session
Networking Session
“The single most important contribution of HR is to place the best talent
in the most critical roles.”

9
This one day workshop will be led by a leading mind in the industry who has successfully
completed an HR transformation strategy in two major banks in Mexico. You’ll hear how
to move away from a transactional and operational HR model and learn the key steps
and processes for creating high impact and strategic HR consultants. You will leave this
session armed with a roadmap for developing new skills and competencies within your
HR team.
• Defining the characteristics of an operational and transactional business partner
which includes vacancies, recruitment, selection, training and development
• Identifying the skills and competencies needed to create HR business partners that
can truly assist the business in a strategic way
• Defining the development model as well as the growth model for HR
• Understanding what the global or national vision of your organization is
• Determining exactly what you can do to initiate change and align HR with your
company´s vision
• Evaluating key themes such as restructuring and reorganization, time and budget
pressures and achieving organic growth
• Evaluating how to develop financial and business skills within HR to help support key
functions
The workshop will break into four groups where participants will be required to work on
specific cases. They will evaluate a number of leadership scenario challenges and, together,
develop a new leadership strategy and program.
A. Exploring and benchmarking current leadership models in the market
What is currently being used? How effective are these? What has worked? What has not
worked?
B. Bringing a case in point:
Generation Y, Hierarchical Management, Fast-tracking leaders
C. Group presentation of cases
This will involve the participants presenting back their strategy to the workshop group
D. Exploration of international success cases
Participants will benchmark their current challenges against global best practices
across different industries
ABOUT YOUR
WORKSHOP LEADER:
Gerardo has more than 20 years’
experience as a business and HR
consultant. He is the former CHRO
for Grupo Financiero Banorte, an
organization with more than 27,500
employees, where he was responsible
for defining and executing the HR
strategy, including recruitment, training
and development, organization &
compensation, HR administration and
labor & union relations.
Before working at Banorte, he was
responsible for HR transformation at
the Mexican Central Bank for more
than seven years, leading the Human
Resource transformation process.
He was in charge of different areas
such as organization & compensation,
internal communication, continuous
improvement and special projects.
Prior to this, he worked for seven years
as a Financial Consultant Manager at
Arthur Andersen and was in charge of
coordinating different projects related to
process reengineering, organizational
design, change management and
productivity analysis, mainly in the
financial industry.
Gerardo Valdes
Former Chief Human
Resources Officer
Banorte
Session 1 - 09.30 - 12.30: Defining the key steps for
developing high impact HR business partners and
transforming the strategic role of HR within your
organization
Session 2 – 13:30 – 16:30: Developing leadership
development programs that fast-track new leaders
and create a culture of satisfaction and loyalty
POST-CONFERENCE WORKSHOP: TRANSFORMING
THE STRATEGIC IMPACT OF HUMAN CAPITAL WITHIN
YOUR ORGANIZATION
THURSDAY 14TH AUGUST (09:30 – 16:30)
“Innovation is a key
driver for accelerating
leadership development”

10
When you work with Hanson Wade you work with a
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tel: +44 (0)203 141 8700
email: sponsor@hansonwade.comDaniel Ruddock
WORKING WITH HANSON WADE
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organizations in achieving the growth that is within grasp is a priority for us here at Hanson Wade. We do this by providing
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11
11-14 August 2014 | MIAMi | PRIORITY CODE: MKT
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Insurance Focus Day: 11th August
Post-Conference Workshop: 14th August
Full payment is due on registration. Cancellation and Substitution Policy:
Cancellations must be received in writing. If the cancellation is received
more than 14 days before the conference attendees will receive a full credit
to a future conference. Cancellations received 14 days or less (including the
fourteenth day) prior to the conference will be liable for the full fee.
A substitution from the same organization can be made at any time.
Changes to Conference & Agenda: Hanson Wade reserves the right to
postpone or cancel an event, to change the location or alter the advertised
speakers. Hanson Wade is not responsible for any loss or damage or costs
incurred as a result of substitution, alteration, postponement or cancellation
of an event for any reason and including causes beyond its control
including without limitation, acts of God, natural disasters, sabotage,
accident, trade or industrial disputes, terrorism or hostilities.
Data Protection: The personal information shown and/or provided by you
will be held in a database. It may be used to keep you up to date with
developments in your industry. Sometimes your details may be obtained or
made available to third parties for marketing purposes. If you do not wish
your details to be used for this purpose, please write to: Database Manager,
Hanson Wade, 52 Grosvenor Gardens, London, SW1W 0AU.
Hanson Wade Limited. Registered in England & Wales. Company No: 6752216
TERMS & CONDITIONS
Code:4684
• 10% discount – 3 delegates
• 15% discount – 4 delegates
• 20% discount – 5 or more delegates
Please note that discounts are only valid when three or more
delegates from one company book and pay at the same time.
Venue
Sonesta Coconut Grove Miami,
2889 McFarlane Road, Miami, FL, 33133, USA
Accommodation
Overnight accommodation is not included in the
registration fee, however accommodation options
will be sent out with your confirmation email upon
registering.
Delegate Details
Payment Details
Register
Team Discounts
Venue and Accommodation
Event Prices

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