SlideShare a Scribd company logo
Incuvate.a transformative workforce solution company
EMPLOYMENT, DIGNITY &
POSITIVE SOCIAL OUTCOMES
Providing
to
10M REFUGEESby the year 2022
Juma’a
42.5 45.2
51.2
59.5
65.3
2011 2012 2013 2014 2015
Millions are facing the same challenges
… and their numbers are growing
(in millions)
*UNHCR
Refugees have
skills.
91%
of Syrian
refugees are
literate.
70%
of refugee adults
have attended
high-school, or
college.
67%
Of Syrian jobs
are in
government, or
professional
services
*Building a New Life Study, May 2016
The world demands these skills
Businesses all
over the world
demand these
skills.
35%
of managers do
not have enough
applicants to fill
their positions.
*CNBC
Employers have been unable
to reach these employees…
until now.
Incuvate is a transformative employment solution
connecting refugees to work opportunities.
Incuvate will transform containers into
mobile workstations.
Incuvate is a place to connect refugee talent
with the market.
Incuvate’s model is
perfect for digitizing
records.
Need for
services
Growing
sector
Feasible
task for
refugee
workforce
Juma’a comes to a
local Incuvate station
to work on a
digitization job.
+$210
Juma’a can…
monthly income
With an additional
PAY RENT
FEED HIS FAMILY
PAY OFF DEBT
SAVE FOR POST-SETTLEMENT
2018
15pilot
locations
Initial $1M needed to pilot our first 15
locations in Jordan.
2018
15pilot
locations
38Krefugees
reached
Appendix Pg. 1
2019 2020 2021
139K
328K
617K
55 110
170
Initial revenue will be plowed back to
fund mobile scale.
Year 2
locations
Year 3
locations
Year 4
locations
10M
Total
Incuvate
locations
250
2022
refugees
impacted
2018
15pilot
locations
Ultimately, Incuvate will reach 10M
refugees by 2022, with 250 locations.
38Krefugees
reached
2019 2020 2021
139K
328K
617K
55 110
170
Appendix Pg. 1
2018 2019 2020 2021
Incuvate is self sustaining, and will
become profitable by the end of
year three.
2022
($675.8K)
($980.6K)
($28.0K)
$1.47M
$3.26M
NET PROFIT PER YEAR
Appendix Pg. 2
Incuvate has a competitive advantage
in the industry.
Partnerships
break down
barriers to
entry
Mobile
Lower
Cost
Appendix Pg. 1-2
Incuvate creates an organic pathway to better
outcomes.
● 65.3M refugees
displaced in 2015
● Refugees have skills
● Firms need these
skills
● 250 locations
● 10M refugees
● Profitable
● Sustainable
*UNHCR
Situation Solution
Incuvate.
Incuvate.a transformative workforce solution company
CHRIS
DIGIACOMANDREA
TREADWELL
SINGFIELD II
NESSI
HARARI
ALYSSA
RINCK
Chief Executive Officer Chief Technology Officer Chief Growth Officer Chief Operations Officer
Chief Executive
responsible for all
functions across 53
different business
units
Director of Israeli
Social-Enterprise
focused on creating
and managing
community
computer labs
Built and managed
$500M client
portfolio at Macy’s,
a Global 400
Company
Consumer
Operations
Consultant at
Google; Operations
Manager at leading
eCommerce start-up
Appendix.
Market Size
Running total
40 Desks 40
2 Shifts Worked / Day 80
7 Days/Week Worked 560
6 How many times a year workers will turn over 3360
5 People per household one person can help 16800
One Incuvate location will help 16,800 refugees annually
Multiplier
YEAR 2018 2019 2020 2021 2022 TOTAL
NEW INCUVATE LOCATIONS 15 40 55 60 80 250
RUNNING TOTAL LOCATIONS 15 55 110 170 250 250
NUMBER OF PEOPLE IMPACTED 252000 924000 1848000 2856000 4200000 10080000
250 Incuvate locations will reach 10M refugees by 2022
1
Profitability
2018 2019 2020 2021 2022 TTL
REVENUE 27,751,680$ 101,756,160$ 203,512,320$ 314,519,040$ 462,528,000$ 1,110,067,200$
FIXED COSTS
CONTAINERS 525,000$ 1,400,000$ 1,925,000$ 2,100,000$ 2,800,000$ 8,750,000$
COMPUTERS 90,000$ 240,000$ 330,000$ 360,000$ 480,000$ 1,500,000$
SHIPPING 37,500$ 100,000$ 137,500$ 150,000$ 200,000$ 625,000$
MODEMS 30,000$ 80,000$ 110,000$ 120,000$ 160,000$ 500,000$
CHAIRS 12,000$ 32,000$ 44,000$ 48,000$ 64,000$ 200,000$
MISC. OFFICE SUPPLIES 2,250$ 6,000$ 8,250$ 9,000$ 12,000$ 37,500$
INTERNET LINE SET UP 6,750$ 18,000$ 24,750$ 27,000$ 36,000$ 112,500$
PRINTERS 900$ 2,400$ 3,300$ 3,600$ 4,800$ 15,000$
PLATFORM BUILDOUT+ MAINTENANCE 100,000$ 20,000$ 20,000$ 20,000$ 20,000$ 180,000$
COGS TOTAL 804,400$ 1,878,400$ 2,582,800$ 2,817,600$ 3,756,800$ 11,840,000$
VARIABLE COSTS
WAGE EXPENSE 27,516,592$ 99,587,504$ 198,755,008$ 306,931,376$ 451,073,200$ 1,083,863,680$
PERMITS 219,300$ 603,075$ 1,608,200$ 1,615,510$ 1,366,970$ 5,413,055$
NON WAGE EXPENSE
INTERNET 9,000$ 33,000$ 66,000$ 102,000$ 150,000$ 360,000$
INSURANCE 14,400$ 52,800$ 105,600$ 163,200$ 240,000$ 576,000$
IT SUPPORT 9,000$ 33,000$ 66,000$ 102,000$ 150,000$ 360,000$
TRAVEL 9,600$ 19,200$ 19,200$ 19,200$ 19,200$ 86,400$
MARKETING 150,000$ 225,000$ 337,500$ 506,250$ 759,375$ 1,978,125$
NON WAGE EXPENSE TOTAL 192,000$ 363,000$ 594,300$ 892,650$ 1,318,575$ 8,773,580$
VARIABLE COSTS 27,927,892$ 100,553,579$ 200,957,508$ 309,439,536$ 453,758,745$ 1,092,637,260$
OPERATING PROFIT (980,612)$ (675,819)$ (27,988)$ 2,261,904$ 5,012,455$ 5,589,940$
TAXES -$ -$ -$ 202,120$ 1,754,359$ 1,956,479$
NET PROFIT (980,612)$ (675,819)$ (27,988)$ 1,470,238$ 3,258,096$ 3,043,914$
2
$1M seed money will go toward..
2018
FIXED COST TOTAL 804,400$ (First 15 containers, and platform buildout)
NON WAGE EXPENSE 192,000$ (Marketing, travel, insurance, IT support)
996,400$
3
Variable costs
running total 27,927,892$ 100,553,579$ 200,957,508$ 309,439,536$ 453,758,745$
YEAR 2018 2019 2020 2021 2022
CONTAINERS 15 55 110 170 250
LABOR 27,026,592$ 99,097,504$ 198,195,008$ 306,301,376$ 450,443,200$
INTERNET 9,000$ 33,000$ 66,000$ 102,000$ 150,000$
INSURANCE 14,400$ 52,800$ 105,600$ 163,200$ 240,000$
IT SUPPORT 9,000$ 33,000$ 66,000$ 102,000$ 150,000$
TRAVEL 9,600$ 19,200$ 19,200$ 19,200$ 19,200$
MARKETING 150000 225000 337500 506250 759375
PLATFORM MAINTENANCE
WORK PERMITS 219,300$ 603,075$ 1,608,200$ 1,615,510$ 1,366,970$
SALARIED EXECUTIVES 490000 490000 560000 630000 630000
LABOR + SALARY 27,516,592$ 99,587,504$ 198,755,008$ 306,931,376$ 451,073,200$
4
WAGE EXPENSE PER LOCATION
Tier # of employees Emp Wage SHIFT HRS $/SHIFT HOURS/ DAY $/DAY TTL/YEAR WAGE/MONTH TRAINING HRS TRAINING WAGE
Tier 1 24 5.56$ 8 44$ 16 2,135$ 779,290$ 178$ 2016 89,672$
Tier 2 10 6.56$ 8 52$ 16 1,050$ 383,104$ 210$ 840 44,083$
Tier 3 6 7.56$ 8 60$ 16 726$ 264,902$ 242$ 504 30,482$
Manager 3 12.00$ 8 96$ 16 576$ 210,240$ 384$
TTL LABOR 43 253$ 4,486$ 1,637,536$ 1,014$ 3360 164,237$
5
FIXED COSTS
running ttl 804,400$ 1,878,400$ 2,582,800$ 2,817,600$ 3,756,800$ 11,740,000$
COST QTY TTL PER 2018 2019 2020 2021 2022 TTL
Containers 35000 1 35000 525000 1400000 1925000 2100000 2800000 8,750,000$
Shipping 2500 1 2500 37500 100000 137500 150000 200000 625,000$
Computers 150 40 6000 90000 240000 330000 360000 480000 1,500,000$
Chairs 20 40 800 12000 32000 44000 48000 64000 200,000$
Modem 2000 1 2000 30000 80000 110000 120000 160000 500,000$
Misc. Office Supplies 150 1 150 2250 6000 8250 9000 12000 37,500$
Internet Line Set Up 450 1 450 6750 18000 24750 27000 36000 112,500$
Printers 35 1 35 900 2400 3300 3600 4800 15,000$
Platform buildout 100000 20000 20000 20000 20000 180,000$
6
Prospected Market Growth for the Document
Management Services Market in the US
Year Revenue ($m)
%Change
Revenue
IVA ($m) Establishments (Units) Enterprises (Units) Employment (Units)
2015 5,444.1 4.22% 3,296.7 1,918 1,574 62,341
2016 5,553.8 2.02% 3,384.0 1,955 1,603 63,861
2017 5,659.2 1.90% 3,470.4 1,989 1,630 65,291
2018 5,739.8 1.42% 3,543.8 2,016 1,650 66,477
2019 5,815.4 1.32% 3,615.2 2,040 1,668 67,548
2020 5,901.8 1.49% 3,693.6 2,062 1,686 68,630
Average CAGR
2016-2020
1.96%
Added
Employee
Units
2016-2020
6,289
Revenue
Increase 2016-
2020
$28,760m
7
Computer
Workstations
53FEETBY8.5FEETCONTAINER
Individually-fitted computer
workstations.
Externally fitted with solar panels and
photovoltaics to generate and store
power.
Internal and external insulation for
temperature control.
Features of the
Incuvator Container
8
Bibliography.
1. Kramsay, Georgina. "Election FactCheck: Are Many Refugees Illiterate and Innumerate?" The Conversation. The Conversation US,
Inc., 18 May 2016. Web. 1 Nov. 2016. <http://theconversation.com/election-factcheck-are-many-refugees-illiterate-and-
innumerate-59584>.
2. "Is This Humanitarian Migration Crisis Different?" Migration Policy Debates (2015): n. pag. 7 Nov. 2015. Web. 1 Nov. 2016.
<https://www.oecd.org/migration/Is-this-refugee-crisis-different.pdf>.
3. "Literacy Rate Up Among Refugees." People. Financial Tribune, 07 June 2016. Web. 1 Nov. 2016.
<https://financialtribune.com/articles/people/43072/literacy-rate-up-among-refugees>.
4. Capps, Randy, and Michael Fix. "Ten Facts About U.S. Refugee Resettlement." Research. Migration Policy Institute, 01 Mar. 2016.
Web. 18 Nov. 2016. <http://www.migrationpolicy.org/research/ten-facts-about-us-refugee-resettlement>.
5. "Getting the New Arrivals to Work." Business Section. The Economist Newspaper, 12 Dec. 2015. Web. 1 Nov. 2016.
<http://www.economist.com/news/business/21679791-businesses-could-benefit-and-refugees-integrate-faster-if-
ewcomers-europe-were-able>.
6. "Document Management Services." IBISWorld. N.p., 1 July 2016. Web. 1 Nov. 2016.
<http://clients1.ibisworld.com/reports/us/industry/default.aspx?entid=5044>.
7. Graham, Luke. "Companies Face ‘crippling' Talent Shortage." Jobs. CNBC LLC, NBC Universal, 18 May 2015. Web. 1 Nov. 2016.
<http://www.cnbc.com/2015/05/15/manpower-says-businesses-face-crippling-talent-shortage-across-the-world.html>.
Bibliography

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Hult Business Plan Competition Plan- Team Simon TANC

  • 1. Incuvate.a transformative workforce solution company EMPLOYMENT, DIGNITY & POSITIVE SOCIAL OUTCOMES Providing to 10M REFUGEESby the year 2022
  • 3. 42.5 45.2 51.2 59.5 65.3 2011 2012 2013 2014 2015 Millions are facing the same challenges … and their numbers are growing (in millions) *UNHCR
  • 4. Refugees have skills. 91% of Syrian refugees are literate. 70% of refugee adults have attended high-school, or college. 67% Of Syrian jobs are in government, or professional services *Building a New Life Study, May 2016
  • 5. The world demands these skills Businesses all over the world demand these skills. 35% of managers do not have enough applicants to fill their positions. *CNBC
  • 6. Employers have been unable to reach these employees… until now.
  • 7. Incuvate is a transformative employment solution connecting refugees to work opportunities.
  • 8. Incuvate will transform containers into mobile workstations.
  • 9. Incuvate is a place to connect refugee talent with the market.
  • 10. Incuvate’s model is perfect for digitizing records. Need for services Growing sector Feasible task for refugee workforce
  • 11. Juma’a comes to a local Incuvate station to work on a digitization job.
  • 12. +$210 Juma’a can… monthly income With an additional PAY RENT FEED HIS FAMILY PAY OFF DEBT SAVE FOR POST-SETTLEMENT
  • 13. 2018 15pilot locations Initial $1M needed to pilot our first 15 locations in Jordan.
  • 14. 2018 15pilot locations 38Krefugees reached Appendix Pg. 1 2019 2020 2021 139K 328K 617K 55 110 170 Initial revenue will be plowed back to fund mobile scale. Year 2 locations Year 3 locations Year 4 locations
  • 15. 10M Total Incuvate locations 250 2022 refugees impacted 2018 15pilot locations Ultimately, Incuvate will reach 10M refugees by 2022, with 250 locations. 38Krefugees reached 2019 2020 2021 139K 328K 617K 55 110 170 Appendix Pg. 1
  • 16. 2018 2019 2020 2021 Incuvate is self sustaining, and will become profitable by the end of year three. 2022 ($675.8K) ($980.6K) ($28.0K) $1.47M $3.26M NET PROFIT PER YEAR Appendix Pg. 2
  • 17. Incuvate has a competitive advantage in the industry. Partnerships break down barriers to entry Mobile Lower Cost Appendix Pg. 1-2
  • 18. Incuvate creates an organic pathway to better outcomes. ● 65.3M refugees displaced in 2015 ● Refugees have skills ● Firms need these skills ● 250 locations ● 10M refugees ● Profitable ● Sustainable *UNHCR Situation Solution Incuvate.
  • 20. CHRIS DIGIACOMANDREA TREADWELL SINGFIELD II NESSI HARARI ALYSSA RINCK Chief Executive Officer Chief Technology Officer Chief Growth Officer Chief Operations Officer Chief Executive responsible for all functions across 53 different business units Director of Israeli Social-Enterprise focused on creating and managing community computer labs Built and managed $500M client portfolio at Macy’s, a Global 400 Company Consumer Operations Consultant at Google; Operations Manager at leading eCommerce start-up
  • 22. Market Size Running total 40 Desks 40 2 Shifts Worked / Day 80 7 Days/Week Worked 560 6 How many times a year workers will turn over 3360 5 People per household one person can help 16800 One Incuvate location will help 16,800 refugees annually Multiplier YEAR 2018 2019 2020 2021 2022 TOTAL NEW INCUVATE LOCATIONS 15 40 55 60 80 250 RUNNING TOTAL LOCATIONS 15 55 110 170 250 250 NUMBER OF PEOPLE IMPACTED 252000 924000 1848000 2856000 4200000 10080000 250 Incuvate locations will reach 10M refugees by 2022 1
  • 23. Profitability 2018 2019 2020 2021 2022 TTL REVENUE 27,751,680$ 101,756,160$ 203,512,320$ 314,519,040$ 462,528,000$ 1,110,067,200$ FIXED COSTS CONTAINERS 525,000$ 1,400,000$ 1,925,000$ 2,100,000$ 2,800,000$ 8,750,000$ COMPUTERS 90,000$ 240,000$ 330,000$ 360,000$ 480,000$ 1,500,000$ SHIPPING 37,500$ 100,000$ 137,500$ 150,000$ 200,000$ 625,000$ MODEMS 30,000$ 80,000$ 110,000$ 120,000$ 160,000$ 500,000$ CHAIRS 12,000$ 32,000$ 44,000$ 48,000$ 64,000$ 200,000$ MISC. OFFICE SUPPLIES 2,250$ 6,000$ 8,250$ 9,000$ 12,000$ 37,500$ INTERNET LINE SET UP 6,750$ 18,000$ 24,750$ 27,000$ 36,000$ 112,500$ PRINTERS 900$ 2,400$ 3,300$ 3,600$ 4,800$ 15,000$ PLATFORM BUILDOUT+ MAINTENANCE 100,000$ 20,000$ 20,000$ 20,000$ 20,000$ 180,000$ COGS TOTAL 804,400$ 1,878,400$ 2,582,800$ 2,817,600$ 3,756,800$ 11,840,000$ VARIABLE COSTS WAGE EXPENSE 27,516,592$ 99,587,504$ 198,755,008$ 306,931,376$ 451,073,200$ 1,083,863,680$ PERMITS 219,300$ 603,075$ 1,608,200$ 1,615,510$ 1,366,970$ 5,413,055$ NON WAGE EXPENSE INTERNET 9,000$ 33,000$ 66,000$ 102,000$ 150,000$ 360,000$ INSURANCE 14,400$ 52,800$ 105,600$ 163,200$ 240,000$ 576,000$ IT SUPPORT 9,000$ 33,000$ 66,000$ 102,000$ 150,000$ 360,000$ TRAVEL 9,600$ 19,200$ 19,200$ 19,200$ 19,200$ 86,400$ MARKETING 150,000$ 225,000$ 337,500$ 506,250$ 759,375$ 1,978,125$ NON WAGE EXPENSE TOTAL 192,000$ 363,000$ 594,300$ 892,650$ 1,318,575$ 8,773,580$ VARIABLE COSTS 27,927,892$ 100,553,579$ 200,957,508$ 309,439,536$ 453,758,745$ 1,092,637,260$ OPERATING PROFIT (980,612)$ (675,819)$ (27,988)$ 2,261,904$ 5,012,455$ 5,589,940$ TAXES -$ -$ -$ 202,120$ 1,754,359$ 1,956,479$ NET PROFIT (980,612)$ (675,819)$ (27,988)$ 1,470,238$ 3,258,096$ 3,043,914$ 2
  • 24. $1M seed money will go toward.. 2018 FIXED COST TOTAL 804,400$ (First 15 containers, and platform buildout) NON WAGE EXPENSE 192,000$ (Marketing, travel, insurance, IT support) 996,400$ 3
  • 25. Variable costs running total 27,927,892$ 100,553,579$ 200,957,508$ 309,439,536$ 453,758,745$ YEAR 2018 2019 2020 2021 2022 CONTAINERS 15 55 110 170 250 LABOR 27,026,592$ 99,097,504$ 198,195,008$ 306,301,376$ 450,443,200$ INTERNET 9,000$ 33,000$ 66,000$ 102,000$ 150,000$ INSURANCE 14,400$ 52,800$ 105,600$ 163,200$ 240,000$ IT SUPPORT 9,000$ 33,000$ 66,000$ 102,000$ 150,000$ TRAVEL 9,600$ 19,200$ 19,200$ 19,200$ 19,200$ MARKETING 150000 225000 337500 506250 759375 PLATFORM MAINTENANCE WORK PERMITS 219,300$ 603,075$ 1,608,200$ 1,615,510$ 1,366,970$ SALARIED EXECUTIVES 490000 490000 560000 630000 630000 LABOR + SALARY 27,516,592$ 99,587,504$ 198,755,008$ 306,931,376$ 451,073,200$ 4
  • 26. WAGE EXPENSE PER LOCATION Tier # of employees Emp Wage SHIFT HRS $/SHIFT HOURS/ DAY $/DAY TTL/YEAR WAGE/MONTH TRAINING HRS TRAINING WAGE Tier 1 24 5.56$ 8 44$ 16 2,135$ 779,290$ 178$ 2016 89,672$ Tier 2 10 6.56$ 8 52$ 16 1,050$ 383,104$ 210$ 840 44,083$ Tier 3 6 7.56$ 8 60$ 16 726$ 264,902$ 242$ 504 30,482$ Manager 3 12.00$ 8 96$ 16 576$ 210,240$ 384$ TTL LABOR 43 253$ 4,486$ 1,637,536$ 1,014$ 3360 164,237$ 5
  • 27. FIXED COSTS running ttl 804,400$ 1,878,400$ 2,582,800$ 2,817,600$ 3,756,800$ 11,740,000$ COST QTY TTL PER 2018 2019 2020 2021 2022 TTL Containers 35000 1 35000 525000 1400000 1925000 2100000 2800000 8,750,000$ Shipping 2500 1 2500 37500 100000 137500 150000 200000 625,000$ Computers 150 40 6000 90000 240000 330000 360000 480000 1,500,000$ Chairs 20 40 800 12000 32000 44000 48000 64000 200,000$ Modem 2000 1 2000 30000 80000 110000 120000 160000 500,000$ Misc. Office Supplies 150 1 150 2250 6000 8250 9000 12000 37,500$ Internet Line Set Up 450 1 450 6750 18000 24750 27000 36000 112,500$ Printers 35 1 35 900 2400 3300 3600 4800 15,000$ Platform buildout 100000 20000 20000 20000 20000 180,000$ 6
  • 28. Prospected Market Growth for the Document Management Services Market in the US Year Revenue ($m) %Change Revenue IVA ($m) Establishments (Units) Enterprises (Units) Employment (Units) 2015 5,444.1 4.22% 3,296.7 1,918 1,574 62,341 2016 5,553.8 2.02% 3,384.0 1,955 1,603 63,861 2017 5,659.2 1.90% 3,470.4 1,989 1,630 65,291 2018 5,739.8 1.42% 3,543.8 2,016 1,650 66,477 2019 5,815.4 1.32% 3,615.2 2,040 1,668 67,548 2020 5,901.8 1.49% 3,693.6 2,062 1,686 68,630 Average CAGR 2016-2020 1.96% Added Employee Units 2016-2020 6,289 Revenue Increase 2016- 2020 $28,760m 7
  • 29. Computer Workstations 53FEETBY8.5FEETCONTAINER Individually-fitted computer workstations. Externally fitted with solar panels and photovoltaics to generate and store power. Internal and external insulation for temperature control. Features of the Incuvator Container 8
  • 31. 1. Kramsay, Georgina. "Election FactCheck: Are Many Refugees Illiterate and Innumerate?" The Conversation. The Conversation US, Inc., 18 May 2016. Web. 1 Nov. 2016. <http://theconversation.com/election-factcheck-are-many-refugees-illiterate-and- innumerate-59584>. 2. "Is This Humanitarian Migration Crisis Different?" Migration Policy Debates (2015): n. pag. 7 Nov. 2015. Web. 1 Nov. 2016. <https://www.oecd.org/migration/Is-this-refugee-crisis-different.pdf>. 3. "Literacy Rate Up Among Refugees." People. Financial Tribune, 07 June 2016. Web. 1 Nov. 2016. <https://financialtribune.com/articles/people/43072/literacy-rate-up-among-refugees>. 4. Capps, Randy, and Michael Fix. "Ten Facts About U.S. Refugee Resettlement." Research. Migration Policy Institute, 01 Mar. 2016. Web. 18 Nov. 2016. <http://www.migrationpolicy.org/research/ten-facts-about-us-refugee-resettlement>. 5. "Getting the New Arrivals to Work." Business Section. The Economist Newspaper, 12 Dec. 2015. Web. 1 Nov. 2016. <http://www.economist.com/news/business/21679791-businesses-could-benefit-and-refugees-integrate-faster-if- ewcomers-europe-were-able>. 6. "Document Management Services." IBISWorld. N.p., 1 July 2016. Web. 1 Nov. 2016. <http://clients1.ibisworld.com/reports/us/industry/default.aspx?entid=5044>. 7. Graham, Luke. "Companies Face ‘crippling' Talent Shortage." Jobs. CNBC LLC, NBC Universal, 18 May 2015. Web. 1 Nov. 2016. <http://www.cnbc.com/2015/05/15/manpower-says-businesses-face-crippling-talent-shortage-across-the-world.html>. Bibliography