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OCT/NOV/DEC 2014
Issue 12
T h e I n d u s t r y ’ s N o . 1 B u s i n e s s g u i d e
BUSINESS CASE STUDY SPECIAL+
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28
70% or more patients present with symptons
wholly or partially cased by allergy.
Many therapists who are working
effectively in the field of allergy today
have been trained by the Institute
When Allergy Therapy becomes part
of your practice, many more patients
come to you by recommendation
National health service patients may wait up
to 13 weeks for specialist practical help
Registered Qualified
Therapists
Information for Allergy
Sufferers
Help to find a Practitioner
in your area
An approach that does not
rely on drugs or diet
Register of over 300
Specialised Allergy
Clinics Training for Health
Professionals
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IT TAKES GUTS TO BE HEALTHY
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SOLGAR VITAMIN AND HERB
essentials for life’s journey
9	Books to nourish your body and mind
Our book reviews and recommendations,
plus Words of Wisdom
10 	News  Dates
Including news of HTM’s
latest training days
12	The CAM Coach
How to increase your revenue
with Mark Shields
14	How to Communicate Your Message on
the Web
Master the art of SEO with
JP’s online advice
15	How to Create Shareable Content
Amanda Cook’s tips to create
content that compels
16	Are Your Clients Draining You?
Avoid burnout with Lisa Turner’s tips
17	Light Touch Therapy Training
Case study: How Susanna Terry made it
18	Light Up Your Soul
Case study: Theresa Maddison’s
therapy and training business
19	Where Could Volunteering Take You?
Case study: Jayne Welch talks us through
her work at St Oswald’s Hospice
20	LJ’s Journal
Learn to receive
22	Working the Holiday Season
Jane Sheehan’s advice on
Bank Holiday working
24	12 Steps to Transform Your Practice
From 2 to 20 Clients a Week
Rachel Fairweather’s inspirational advice
26	Stress Illness Recovery Practitioners
Association
Case study: A new approach
to chronic pain recovery
29	Spooky Promos
Jordan’s tips for using Halloween
to scare up some business
30	Write a Great Press Release
PR expert Susan Brookes-Morris on
getting your message out there
32	Ask the Hale Clinic
Our experts tell us how to ease back pain
34	Competition
Win fabulous prizes with
our latest giveaway
37	Ask Sandy
Why your body is not against you
38	Dr Hopwood’s Soapbox
Is there a natural alternative
to chemotherapy?
40	Rozy’s Yoga
How to unleash your authentic self
42	Singing as Therapy
Danny Vice-Holt sings the
praises of finding your voice
44	Meet the Maker: Afyna Organic
Skincare
A young Cornish entrepreneur
shares her secrets
50	Janey’s Picks
Janey Lee Grace on natural goodies
for nourishing winter skin and hair
51	The Joy of Foraging
Edward Joy on reconnecting with
nature’s seasonal bounty
52	A Bonfire Night Feast
Charlotte’s supper time treats to
make the night go with a bang
54	Meet the Maker: Wild Nutrition
Charlie and Henrietta Norton’s
family nutrition business
62	Makeup Therapy
From mum to party fox with
Emily Rose’s makeup cheats
63	Bath to Bedtime Bliss
Indulgent treats for a luxurious night in
64	Ethical Christmas Gift Guide
The HTM team reveal the gifts
they’d like to give and receive
64	Look naturally younger
With celebrity therapist Marisa Peer
You  Your Health
You  Your Business
05holistic therapist 2014holistictherapistmagazine.com
Contents
24
18 40
WHOLESOME,
NATURALHEALTH
SUPPLEMENTS
THATREALLY
WORK.
OUR COMPANY IS ALL ABOUT SUPPLYING HIGH QUALITY
HEALTH PRODUCTS THAT CAN BOOST YOUR SPORTING
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Dear therapist,
Summer is now fading, the leaves are turning, and it’s time to think about everything you have achieved
this year. This autumn issue is all about celebrating success, creating opportunities for your business,
and looking after yourself to make sure that you are healthy as well as wealthy (the latter can take a little
longer, but that’s why we’re here to help!)
Our contributors have produced a bumper crop of excellent business advice articles for this issue. From
inside info on how to increase your revenue (p12-13) to building up your client base from 2 to 20 in 12
easy steps (p24-25), creating great PR that sells your services (page 32) and advice on Bank Holiday
working – to work or not (p22-23) we have all you need and more to create and grow your holistic
therapy business.
This autumn issue is also a business case study special, and we’ve scoured the world of holistic health
practitioners to bring you the most inspiring stories of real people who took the leap into CAM. Jordan shares
her top Hallowe’en business promo tips, while on page 20, Louis Jensen shows us how to be open to
receiving, not only at this season of giving but all year round. And I don’t mean how to get more presents!
We have some great advice on learning the dark arts of search engine optimisation (p14), and some top
tips for creating engaging website content that clients will love to read, and most importantly, share (p15).
Of course, creating and sustaining a healthy business begins with having a healthy you – mind, body and
soul. Our health section is packed with advice on how to nurture yourself, from yoga, to positive thinking,
to nourishing your skin with organic skincare and your body with healthy foods. Our Meet the Maker
series features the founders of Wild Nutrition, while we also get advice on how to forage for delicious wild
foods at this time of year.
Our guide to ethical Christmas gifts is packed with goodies that the HTM team would love to give and
receive, so you’re all set for the festive season to begin, then ready to think about embracing a brand
New Year and all the wonderful things it could bring you.
This is also my last issue as the editor of HTM – I’m moving on to new things and want to
thank you for your wonderful loyalty to the magazine. I will be handing over the reins to
the fabulous Louise Everett who I am sure will bring enthusiasm, vibrance and an
even brighter future to the magazine. Joy and love of the season to you!
Amy x
Managing Editor
HolisticTherapistMagazine.com
Managing Director
Jayson Firmager
jay@holistictherapistmagazine.com
Art Director
Richard Hejsak
richard@holistictherapistmagazine.com
Managing Editor
Amy Schofield
amy@holistictherapistmagazine.com
Sales Team
+44 (0) 208 668 5423
sales@holistictherapistmagazine.com
Photographer: Tina Nikolovski
Hair: Kathryn Ilijoski @ 121 Hair
Make Up: Liz Bomben
Styling: Daniella Jukic
Model: Bella Salafia
Holistic Therapist Magazine is published quarterly (four times
per annum) by Media Edge London Ltd. No part of Holistic Therapist
Magazine may be reproduced, stored in a retrieval system or transmitted
to any form without permission. Views expressed in the magazine are
not necessarily those of Media Edge London Ltd. During printing, images
may be subject to a 15% variation, © Copyright belongs to Media
Edge London Ltd. All rights reserved. Please either keep this magazine
for future reference, pass it on for somebody else to read, or recycle.
HolisticTherapistMagazine.com
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Proud supporter of Breakthrough Breast
Cancer GO PINK. RAISE MONEY.
SAVE LIVES. Breakthrough.org.uk
Printed by leading independent printer,
Headley Brothers: headley.co.uk
With a special thank you to Vicky Killick
NextIssue
*
Fresh
business
ideas
*
Business
case
studies
*
H
ealthy
N
ew
You
*
PR

M
arketing
tips
Outin
JANUARY
NOT YET A SUBSCRIBER?
holistictherapistmagazine.com/product-
category/subscriptions
Editor’s
Letter
holistictherapistmagazine.com
OTHER ISSUE 12 CONTRIBUTORS
Lisa Turner, Susanna Terry, Theresa Maddison, Jayne Welch, Georgie Oldfield, Sophia Kupse, Kaori Murphy,
Carina Petter, Sara Young, Edward Joy, Charlie Norton, Henrietta Norton, Marisa Peer
holistic therapist 2014
Contributors
MARK SHIELDS (p12-13)
lifepractice.co.uk
Sandy Newbigging (p37)
sandynewbigging.com
Emily Rose (p62)
emilyrosemakeupartist.co.uk
JANEY LEE GRACE (p50)
imperfectlynatural.com
SUSAN BROOKES-
MORRIS (p30-31)
pwositivepublicity.biz
JANE SHEEHAN (p22-23)
footreading.com
AMANDA COOK (p15)
wellpreneuronline.com
LOUISE JENSEN (p20)
thehappystarfish.co.uk
JORDAN MARTIN (p29)
holistictherapistmagazine.com
JONATHANPOLLINGER(p14)
intranetfuture.com
Danny Vice-Holt (p42)
harmonessence.co.uk
Vicky Killick (p10)
holistictherapistmagazine.com
Rosanna Kalliabetsos
(p40-41)
injoy-yoga.com
Rachel Fairweather
(p24-25)
jingmassage.com
Charlotte Palmer
(p52-53)
foodspecialist.co.uk
DR STEPHEN HOPWOOD
(p38-39)
arcturusclinic.co.uk
08
Do you have a recommendation? Perhaps you’d like to write a review for next issue? Or maybe you are an author and
would like us to review your book? Email the editor: louise@holistictherapistmagazine.com
09holistic therapist 2014holistictherapistmagazine.com
Book Review BUSINESS
Curl up and get cosy with a good book as the weather cools down.
Healthy reads
for body and mind
The Spirit in Aromatherapy
Working with Intuition (Gill Farrer-
Halls, £11.99, singingdragon.com)
Knowing and
using your
intuition is
integral to
healing of any
kind, and this
informative and
useful book
focuses on the
importance
of intuition in
aromatherapy
blending,
essential and
base oil selection and bodywork. Gill Farrer-
Halls draws on her vast experience as a
practising aromatherapist to help readers
to deepen their practice. Gill guides novice
and experienced aromatherapists through
how to increase their intuitive awareness
of individual essential oils, and coaches
on how to use meditative techniques to
transform their work. She also shares
helpful tips on creating holistic blends for
clients and how to develop long-term client
relationships through intuitive practice.
The Massage Therapist’s Pocket
Book of Pathology (Su Fox,
£12.99, amazon.co.uk)
Designed to be an essential quick reference
guide for bodyworkers and anyone with a
keen interest in massage, from students to
long-term experienced practitioners, this
handy companion text outlines a wide range
of pathologies (the things that go wrong
with the tissues and workings of the body)
that massage
therapists may
encounter in
their daily work.
Understanding
these is vital for
practitioners,
and the book
explores how
to delve deeper
into the client’s
condition by
asking the right
questions,
which will inform decisions about treatment
and how massage therapists can safely
adapt their skills for each client.
Sleep Better with Natural
Therapies (Sharon Tay, £14.99,
singingdragon.com):
Most of us will have experienced problems
with dropping off, and staying asleep
at some time or other. Holistic medical
consultant Peter Smith’s “100% natural
sleep solution” is contained in this book,
which offers indispensable advice including
how sleep works; the psychological causes
of insomnia; how to practice good sleep
behaviours; how to use dietary supplements
to promote sleep and how to create the right
environment
for good sleep.
Whether you’re a
night owl, early
bird or serial
napper, this
book shows how
it is possible to
retrain the mind
to resist the
sleep inhibitors
and stress
responses that
prevent you from
settling down.
Words of Wisdom...
It’s not how much we
give but how much
love we put into giving.
Mother Teresa
eBook reads
The Complete Herbal
Guide Directory by
Stacey Chillemi and
Dr. Michael Chillemi
Inviting in Light:
12 Steps to Create
Vibrant Health by
Amanda Froelich
The Ayurvedic Cook-
book for Beginners by
Jennifer Jones
£1.80 Kindle Purchase
holistictherapistmagazine.com10 holistic therapist 2014
BUSINESS News  Dates
Inspiration
corner with
Vicky
camexpo
comes to
town
Tips for a
stress-free
holiday season
Happy Birthday
Each of us is like a flower, the type
of flower is dependent on what it
needs to help it grow.
We may look at our flower every
day and think it’s not growing -
actually it is...so although we think
we’re not moving forward really
we are!
The most beautiful flowers are al-
ways the ones that take their time,
and they are always the ones that
may seem like they’re not grow-
ing but one day we wake up and
discover a beautiful blossom!
We have many qualities that
make us rare and beautiful flowers;
sometimes we feel we are starved
of sunshine and water, so in those
times we need to find ourselves
again. So go find your watering can
and move yourself to the other side
of the garden in the sun, rebalance
and rejuvenate yourself. We are all
beautiful flowers.
Vicky x
The UK’s biggest trade event for natural,
integrative and complementary health-
care, camexpo, is coming to Olympia,
London, on 4 and 5 October. It’s an
essential event for practitioners look-
ing to stay up-to-date with all the latest
research and product developments for
their clients. Visit camexpo.co.uk
Birthday wishes to therapy,
beauty and healthcare
equipment specialists
Beautelle, who are
celebrating 25 years of
manufacturing their unique
therapy equipment this
year. Visit beautelle.co.uk
for the full range.
•	 Get some sunlight:
Spend time outdoors
on cold sunny days
to top up your
vitamin D supplies
and combat the
winter blues
•	 Breathe citrus
scents: Citrus
fragrances have
been found to boost
feelings of well-
being and alleviate
stress, so dab some
orange or lemon
essential oil onto a
hanky to sniff any time
•	 Walk your worries
away: Make time for
a brisk walk every
day, whatever the
weather, to decrease
anxiety and promote
good sleep
•	 Learn to say no: The
holidays can be
demanding, and you
may be working as
well as making sure
that family and friends
have a great time. Set
boundaries and make
time for you
•	 Laugh it off: Laughing
is a proven stress-
buster, reducing
stress hormones and
boosting the immune
system. Go on, have a
laugh!
GROWING TOWARDS THE SUN
11holistic therapist 2014holistictherapistmagazine.com
DIARY DATES
Congratulations to the winner of our Face the World competition,
Trevor Frost, who anwsered correctly with B Tropical Rainforest.
We also congratulate Louise Gillane who won our b2 beauty
competition. We have another brilliant competition to enter in this
issue - turn to page 34 to win £200 worth of high quality teas
from Phoenix Medical. Good luck!
News  Dates BUSINESS
Competition winner
HTM business
workshops:
‘Who is your target market?’ ‘What’s their age?’ Where would
you find them? Do you know the answers to these questions?
In this latest HTM business training session, you will learn how to:
•	 Identify your target market and ideal customer
•	 Craft a compelling marketing message
•	 Define your marketing mix
•	 Create agile marketing for your small business
•	 Set goals and objectives for your marketing
campaigns
•	 Determine the effectiveness of impact and ease
assessment
•	 Run a marketing campaign
•	 Test and measure results.
Join us at the prestigious Hale Clinic in London on Saturday 25
October from 10am – 4pm to network, learn how to increase your
client bookings, get better quality clients, and grow your business to
the success it is meant to be. We’ll even throw a delicious lunch and
drinks in!
The Hale Clinic, 7 Park
Crescent, London, W1B 1PF.
Special Introductory price £99
per workshop for a limited time
only! (Normal price £149.00).
Magazine subscribers’ price
£85.00. For more info:
holistictherapistmagazine.
com/holistic-therapist-training
Creating a successful
marketing strategy for
your business
OCTOBER
FREE HOLISTIC FAIR WITH
TASTER TREATMENTS AND
STALLS
Friday 11 October
2.15 - 4.30pm
Weatherstone Therapies,
Wood Green Central Library,
High Rd, Wood Green,
London, N22 6XD
0208 340 0566
weatherstonetherapies.co.uk
MIND BODY SPIRIT EVENT
Sat 11 October
Winding Wheel, 13 Holywell
St, Chesterfield, Derbyshire
S41 7SA
07773 020995
whitelightevents.co.uk
MIND BODY SPIRIT EVENT
Sat 25 and Sun 26 Oct
10-5pm (workshops to 6pm)
Nantwich Civic Hall, Beam
Street, Nantwich, Cheshire,
CW5 5DG
Advance booking: day
£3.50/£3, weekend £6/£5
(+£1 more on door) -
workshops included 07828
187468
rosemarydouglas.com
NOVEMBER
AQUARIAN EVENTS - HEALTH
 WELLBEING EVENT
Sat 1 and Sun 2 November
10am – 4pm
The Plymouth Guildhall, City
Centre, Plymouth PL1 2AA
Lisa 07954 427722 or
Debbi 07946 310239
aquarianevents@hotmail.co.uk
aquarianspiritualevents.com
EARTH ANGELS SPRING
HOLISTIC MBS FAYRE
Sun 2 November
11am - 4pm
The Blackbourne Centre,
Blackbourne Road, Elmswell,
Suffolk, IP30 9UH
Free Entry
Louise Fowler - info@
angelcreations.co.uk
angelcreations.co.uk
JANE MASON MBS EVENT
Sat 15 and Sun 16
November
Llandudno Town Hall, Lloyd
Street, Llandudno, North
Wales, LL30 2UP
info@janemasonevents.co.uk
janemasonevents.co.uk
DECEMBER
HOLISTIC AND MYSTIC
MIND, BODY, SOUL FAIR
Sun 7 December
10am – 5pm
Arora Hotel, Southgate Ave,
Southgate, Crawley, West
Sussex RH10 6LW
Tracy Drew 01883 717069
holisticandmystic.com
HOLISTIC, MIND BODY
SOUL  CRAFT FAYRE
Sat 13 and Sun 14
December
10am – 5pm
Plymouth Guild Hall, City
Centre, Plymouth
01579 344019 / 07581
196062
info@hmbs-events.biz
www.hmbs-events.biz
BUSINESS The Cam Coach
holistictherapistmagazine.com12 holistic therapist 2013
Increase
REVENUEyour
W
HETHER you entered the
industry to help people,
to achieve greater health
knowledge yourself, or to make
money, one thing is for sure, if you want to run
a successful business you need cash flow to do
this. For a constant cash flow you need a steady
flow of paying clients.
Research suggests that 10% of complementary
and alternative medicine practitioners work on a
full-time basis, and 33% of this 10% are successful
and doing well financially within our business
models. Many practitioners I have spoken to admit
that they would like to become full time practising
professionals but due to the financial insecurities that
are linked to our profession have not yet dared to take
the plunge.
So what exactly is it that one in 300 of us is doing
that makes their business successful? Well firstly,
successful businesspeople know their market and
how to bring that market into their clinic. This can
be done in a variety of ways. It always surprises me
when new practitioners upload their website and
then sit back and wait for the phone to ring. You need
to actively be out there, interacting on social media,
making sure your website is at the top of Google,
letting your local market know you exist, creating
business relationships with local GPs, surgeries,
gyms, schools and businesses.
START WITH A PLAN - WHAT DO I NEED TO
EARN? HOW MANY CLIENTS DO I NEED?
Forecast your desired earnings and divide this
number by 45 weeks which equates to the actual
amount of working weeks allowing for sickness and
holiday. Calculate your average client session fee.
Divide your annual income forecast by this average
client spend. This will give you the total amount of
clients you need to see annually to achieve your
earnings target. Now divide that number by 45
weeks to give you how many per week on average
you need to see. For example:
£30,000 (desired earnings) divided by 45
weeks (actual working weeks) = £666.66
per week
Client session fee £85.00
£30,000 divided by £85.00 = 352.94
(353) clients per year needed to be seen to
achieve desired earnings
353 divided by 45 = 7.8 (8) clients a week.
A successful business needs
a healthy cash flow. Mark
Shields coaches us on how
to take positive action to keep
your finances flowing.
13holistic therapist 2014holistictherapistmagazine.com
The Cam Coach BUSINESS
So you know that you need to build up a client
base of eight clients a week to hit your targeted
income of £30,000 per year. You can add lab
tests and supplements onto this to increase your
revenue.
Going through this process and forming a
written plan will focus your mind and give
you an overview of where you are heading.
Change to “We have a far greater chance of
succeeding with our plans if they are written
down. Therefore a business plan is key to any
business’s success. Do you have one?
ADOPT A PROFESSIONAL APPROACH
However small you think your business is, adopt
a professional approach and never compromise
your image or representation. Remember that
you are what you are perceived to be so make
sure that you have a professional website. This
is your advert to the outside world and gives
you an opportunity to reach your target market
directly. Research shows that 88% of clients find
a practitioner through the web and if you are not
online you are missing out a huge market.
When questioning practitioners about
websites I have found that generally they are
put off through a fear of the unknown. Some
are not technology minded and, therefore, shy
away from learning about how to set a website
up, so don’t or they ask someone else to do it for
them. This can be a dangerous game as there
are many companies and individuals out there
who will offer website design at a cost without
including optimisation or an editing facility for
you to make simple changes when necessary.
Equally, asking a friend to do one for you can
create difficulties when they do not stick to
deadlines.
When we initially started our business many
moons ago we kept costs low and used a really
great company called “Webhealer” (webhealer.
net). They offer a great basic package to set-up
a website - £50 plus from £10.00 per month
hosting fee. Call them on 0870 757 9878 (Be
sure to mention you read about them in Holistic
Therapist Magazine when you call).
Once you have established a regular customer
base then you can look at upgrading later on to
access more features or you could have a more
detailed website designed once you have some
profit behind you.
SORT OUT YOUR PAYMENT SYSTEMS
You need to be able to deal with all client
requirements and that includes the types of
payment options available to them. Credit card
payment is the most popular form of payment
and if you do not offer this, you can lose
credibility. Cardsave (cardsave.net) charge from
£15.00 per month (tel: 0844 209150). If you
work within a multi-discipline clinic setting
perhaps the reception can take card payments
on your behalf as your clients leave.
Another option is PayPal, which offers a
professional card reader for £49.99. There are
no hidden or monthly charges; you just pay
2.75% in charges of the payments you take.
Simple! Other ways for clients to pay you can
be by invoicing them giving them your bank
account details so that they can transfer funds
through internet banking by making BACS
payments.
Finally, a telephone landline displayed on a
website is far more professional and gives the
impression you are stable and located, so try to
avoid advertising a mobile number.
TARGET THE HEART OF YOUR MARKET
Set an advertising budget and ensure you stick
to it. A rule of thumb is to set your budget at
a maximum of 20% of turnover. You have to
speculate to accumulate.
After 10 years of researching and
experimenting with different advertising
strategies I have discovered the most successful
way to advertise is with Google Adwords. By
allocating a small budget and cleverly timing
your campaign you can turn the tap on to a
steady flow of enquiries whenever you want or
need to. It’s that simple.
So, as an example, start your campaign at
four o’clock every day. This will allow your
competitors’ budgets to have expired and you
will reach number one on Google at half the
normal price. In addition the evening is the
most popular viewing time so will get double the
viewings for half the cost.
These days you cannot ignore the power of
social media. Once again, to any technophobes,
do not be afraid! All social media platforms
offer step by step tutorials and “Help” areas
on their websites so setting up an account is
easy. Along with Google, social media is now
the most successful way to build your profile
and furthermore, it’s FREE. There are hundreds
of social media courses out there; some cost
money, some are free. We like Clare Jarratt
(clairejarratt.co.uk) she gives a host of social
media start up tips and mostly for free. Or
read my fellow columnist, Jonathan Pollinger’s
regular advice on social media in HTM.
OBTAINING REFERRALS	
The best business is referred business from
your current client base. So, ensure you give
every new client a business card and/or leaflet,
as by leaving something visual with them they
can put it on the fridge or in their wallet or give
to a friend who needs it. Encourage them to
follow you on Twitter or Facebook and if they are
pleased with the results they achieve through
your clinic, ask them for a testimonial to use on
your website.
Another way of gaining referrals is to work
with another practitioner/company of another
discipline that would complement your client’s
programme. For example, a nutritional therapist
could refer her clients requiring exercise to
Pilates lessons, or a life coach or hypnotherapist
if they need some behavioural change work.
Both these disciplines could of course refer your
services vice versa. Also ask your local gym
if you could set up a discounted membership
to clients you refer to them; in return they
may allow you to run workshops for their
membership base.
CREATE YOUR OWN PR
Local businesses like to support local
businesses. Approach the local paper for
editorial, or the local radio to give advice on your
particular therapy. If you don’t ask you don’t get.
Approach the local gym to put up a poster of
what you do, or the local GP surgery or dentist.
Local community magazines are excellent.
They cost around £20.00 to advertise and reach
in excess of 1000 people all living and working
within a mile of you.
Finally, run free workshops. When you are
setting up your clinic this is something that
will help build your profile. By offering free
workshops you are able to introduce your
services to your local community/businesses.
You will also be able to collect email addresses
of your audience and create a database to
keep in contact with them, alerting them to
promotions, further workshops or events you
may be involved in.
So there are a few actions to get you started.
They are currently working for other therapists so
why shouldn’t they work for you?
Always remember - if you do what you’ve
always done, you’ll always get what you’ve
always got. So make some changes today by
taking some positive action.
Article written by Mark Shields -
lifepractice.co.uk / www.thecamcoach.
com. Telephone: 01462 431112
i
holistictherapistmagazine.com
T
HERE are
a huge
variety of
SEO (search
engine optimisation)
definitions out there,
but for the purposes of
this article we’ll assume
SEO is “the process of
improving the visibility of a brand’s web
presence in organic, ie unpaid, search
results”. SEO can help your website,
social networks and blogs appear near the
top of the search results.
Search engines crawl the internet using web
“spiders” to look for keywords which are then
stored in an index along with the website that
they are found on. People can then look for
words or combinations of words stored in the
index. Results are presented using an algorithm
or formula which looks for clues to give you the
results you want from millions of web pages.
Understanding this process is important as it
can help you improve your SEO.
Google’s algorithm relies on more than
200 unique signals that make it possible to
guess what you might be looking for. These
signals include things like keywords on your
website, how often you update your website
and backlinks - links from websites and social
networks to your website.
The above applies to natural or organic
searches but you can pay for your website to
be displayed as a sponsored result. On Google
Adwords, paid-for results are displayed above
and to the right of the organic search results.
You pay on either a Pay Per Click (PPC) or cost
per 1000 impressions (CPM).
It’s worth trying to obtain the coveted
no.1 position for your website in
search results, but getting your
website onto Page 1 of search results
also helps. The higher you rank, the
more people click on your website;
the lower you rank, the fewer clicks
and traffic your site will get.
Incorporate keywords - Ensure that you
include keywords in the title of your
website pages and in the first paragraph.
For example, if you’re an aromatherapist then
phrases such as ‘essential oils’ should be included.
You can find out which terms people use when
researching aromatherapy or any business
by using Google’s Keyword
Planner, which also makes
suggestions. But it’s
important not
to do overdo
it; a process
known as
keyword
stuffing is
frowned upon
by Google.
	
Update
content
regularly -
Providing fresh content on
your website regularly is great
for your visitors and Google likes
it too. Write news articles, blogs or
add photos. Make sure that your content is
relevant for your audience.
	
Encourage back links – Make
sure that you add your website
to local business directories and
if you run workshops and events add details
to event listings. Write articles that demonstrate
your expertise for other websites, eg holistic therapy
magazines (like this one!) and include your website
address. Note that some sites carry more ‘authority’
than others, with education and government websites
carrying the highest authority.
Get active on social media – Having
active social media profiles gives search
engines and therefore potential clients more
opportunities to find your brand. Facebook Pages,
Twitter Profiles, LinkedIn Profiles and Pages and
Google+ Profiles and Pages together with their content
all show up in search results. Ensure that you use
keywords and links to your website on your Profiles
and Pages as well as in your tweets and posts.
According to Google, 97% of people research
local businesses online, so it’s very important to pay
attention to your SEO, to ensure that your website is
found by as many potential clients as
possible.
Check out my blog at
intranetfuture.com/blog.
How SEO works
Knowing how to use SEO (search
engine optimisation) to get your online
content to the top of search results can
seem daunting. Jonathan Pollinger
shows us how to get SEO right
14 holistic therapist 2013
1
2
3
4
Get to the top!
Focus on these key areas to:
Master the
darkarts
SEO
of
BUSINESS JP’S Online Advice
15holistic therapist 2014holistictherapistmagazine.com
tips for creating
shareable content
5
i
Take action! !
You’ve heard that “content is king” online, but how does that generate
more clients for your business? Amanda Cook shows us how.
Create Content Your
Clients Will Love( Share)
3
2
5
1 4
I
t’s Monday morning -
time to update social
media - but you can’t
think of a single thing
to write! What could you say
that would be interesting? Is
anyone reading it anyway? If
you’ve done any social media
or content marketing for your
holistic business, I’m sure
you’ve hit this point at least
once (if not weekly!).
Content can be a photo, video, blog
post, social media update, list of
tips, a recipe and so on. The key is
that good content provides value on
its own. It’s not a sales pitch. Good
content is useful and/or entertaining,
and it’s easy to share.
Sharing is the sweet spot for
online marketing. When your
existing audience shares your
content with their networks you
reach more potential clients without
any extra effort. Plus, since the
content is shared by an existing
connection, it’s like you come with
a referral!
It’s not about
you!
It’s about your audience. Who is
your ideal potential client? What
are their biggest concerns? What
else do they need to know to get the
best from treatment, for example,
complementary lifestyle tips? If
your potential client thinks your
content is useful and relevant to
their lifestyle, you’ll have a devoted
follower who shares it with their
friends.
Start with the
basics
In most cases, your ideal client is
a beginner. I commonly see this
mistake with therapists after two
to three years in business. You
feel you’ve covered the basics, so
you start to write about advanced
topics. But your potential client
isn’t an expert - she’s a beginner -
and writing about advanced topics
is going to scare her away. Answer
common questions. Share simple
tips that will get results even for
beginners.
Make it
scannable
Many people are busy and don’t
have the patience to read a long
article. Do you readers a favour and
make your content easy to consume.
If you’re writing an article, make it
easy to scan, with bold subheadings
and bulletpoints. Imagine your
potential client reading on her mobile
phone during her commute - how
can you make it easy for her to
understand and keep reading?
Make it
actionable
Shareable content is about helping
your potential client get closer to her
desired result. Make it easy for her to
put the information in your article into
action by giving clear next steps.
Include an
image
It’s popular now to create content
that is only an image (for example,
a quote or recipe written on top
of a relevant image.) This type
of content is effective because it’s
quick to consume and easy to
share. If you’re writing an article
or blog post, include an image. It
catches your eye, sets the tone,
breaks up the text, and makes the
article more appealing when shared
on social media. Remember you
need to have the rights to use the
image. You can use your own
photos, or purchase images for use
on stock photography sites.
Keep a long list of potential content
topics, and brainstorm topics for 20
minutes using the five points above.
Then pick the one that seems the
most interesting to you, and create
it! It won’t be perfect, but it’s more
important to get your new content
out into the world and start getting
feedback (and sharing!)
Amanda Cook is a
health coach and online
strategist for wellness
entrepreneurs. She hosts the weekly
WellpreneurOnline podcast where
she interviews successful wellness
entrepreneurs about how they’ve
grown their businesses. Take her free
5 day blogging challenge to fill your
blog with content your ideal clients will
love (and share!) wellpreneuronline.
com/blog-challenge.
Online Content Marketing BUSINESS
16 holistic therapist 2013 holistictherapistmagazine.com
Are
CLIENTSyour
draining you?Personal transformation
coach and trainer Dr
Lisa Turner explains how
to identify the clients
who are bad for you,
and what action to take.
Y
OU don’t have to have been
practising long before you have
the experience of looking at
your schedule see “that name”
on your client list today, and feel your heart
sink. Despite trying to dismiss the feeling
because you’re kind and compassionate; it
lingers, and keeps coming back.
Whether we like to admit it or not, we all
have clients we enjoy working with more
than others, so naturally the flip side is that
we will
have those other
clients that we don’t enjoy quite so much.
But does it have to be this way? How can
you spot them before it’s too late? And how can you
prevent it happening?
Signs that your client is
draining you:
1.	 A sinking feeling when they call or when you see
their name in the diary.
2.	 Feeling unusually tired after working with them,
beyond your usual post work feeling.
3.	 Finding yourself thinking about them outside of
their session times as they pop into your mind
randomly.
4.	 Feeling frustrated by their progress (or lack
thereof).
5.	 They are overly demanding, contacting you between
sessions requesting an immediate response.
6.	 They show up late, cancel at short notice or don’t
show up at all. This is an energy leak in your
business and has to be stopped.
What to look for
BEFORE you take
on that potential
problem client
It’s your right to work only with
the people you choose. Don’t
let finances or compassion
cause you to take on clients you
know are wrong for you. Watch
out for these warning signs:
1. They have had a LOT of other
therapies, but none has worked. This
is a big red flag. You don’t want to be the
next person on their list of people who failed to
solve their problem.
2.	 They “bad mouth” past therapists for failing to
help them.
3.	 “Victim thinking” - of course people need help
and get into situations that they probably couldn’t
have prevented. But are they stuck in blame and
judgment or are they making a true attempt to
move forward and heal?
4.	 They seem to be looking for a miracle.
5.	 They are unwilling to take responsibility for their
own health and happiness, and take no action to
change their lives.
How to prevent your clients
draining you
They’re not always easy to spot but there are some
steps you can take to prevent problem behaviour.
1.	 Have clear terms and conditions which explain
exactly what they can and can’t expect and in
what timescale. Get a lawyer to check it over.
2.	 Have clear boundaries. No it’s not ok for clients to
call or text you if it’s not part of the service. If you
want to offer this then do so as an extra “support
package” and charge for it. Even if no one takes
it you’re sending a clear message that you are not
on call 24/7.
3.	 Make it clear that they will need to take action and
responsibility for their healing. All change requires
action. Make sure they know this and agree to it,
and mention it in your terms and conditions or
contract.
4.	 Have a clear coaching contract which lays out
what is and isn’t included and what you can
each expect of each other, both in and out of the
sessions. For example it might make it clear that
they commit to do any tasking, and when they
can and can’t contact you.
Being a therapist is a wonderful career where you can
help people to turn their lives around, and with these
few steps you’ll find yourself working with great clients
who energise and inspire you. psycademy.co.uk
BUSINESS Problematic Clients
Case Study BUSINESS
17holistic therapist 2014holistictherapistmagazine.com
Susanna Terry’s speciality is powerful yet
gentle ‘light touch’ treatments to balance
both energy and structure for health and
freedom from pain
“
My business is called Light Touch Therapy Training,
and I’m based in Devon in Belstone, a small
picturesque village on Dartmoor National Park.
When I first started out as a holistic therapist I studied
homeopathy and then I added various holistic therapies
including Spinal Touch, Bio-Stress Release, Zero Balancing
and various beauty treatments to my skills.
My primary motivation for setting up my holistic therapy
business was to help people become and remain healthy in
a gentle but effective way, taking into account their mental,
emotional and physical well-being as a whole. Having
seen how much people suffer from health challenges and
how disruptive and ineffective some of the conventional
treatments are, I wanted to provide a highly energising
healing approach to my clients.
MY THERAPEUTIC TREATMENTS - I specialise in Spinal
Touch, a powerful but ‘light touch’ treatment for backache
and musculoskeletal problems. It is a holistic approach to
body-work which realigns posture and the whole organism
to the earth’s gravity. When treating my clients holistically, I
may add one or more of my other therapies to complement
the treatment.
Homeopathic remedies also play a prominent part in my
work. Homeopathy, with more than 2000 remedies of plant,
animal and mineral origin, is a medical tradition in its own
right. Unlike conventional drugs, homeopathic remedies
are free from side effects as they are precisely diluted. They
also they address emotional problems at the same time as
physical complaints.
My clients vary from the very young to the very old. Some
CASE STUDY
come to see me because they know how effective alternative
and complementary therapies are; others come because
somebody told them they felt better from the treatments.
After receiving a Spinal Touch treatment they often say that
they feel much ‘lighter’. The reason is that once they are
properly realigned to gravity all the functions and organs
of the body work more efficiently and effectively. Some
simply say: ‘This is magic, the pain disappeared
almost instantly!’
A WORD OF ADVICE - My
advice to holistic therapists is
to follow your intuition when
deciding to learn any healing
modality. There is of course
a difference between learning
the various therapies and setting
up a holistic therapy practice. A
holistic therapy business requires
advertising which may be either
purchased or free. Social media
can be an important free element
if it is done properly. Word of
mouth is one of the best ways
to make yourself known as an
effective practitioner but it may
take some time to have an effect.
LOOKING TO THE FUTURE - I have trained as an online
marketing coach and a social media consultant in order to
promote the practices of other holistic therapists as well as
my own.
I shall continue my personal development through learning
new modalities and attending courses. Since 1997 I have
been training holistic therapists in ‘light touch ‘therapies
such as Spinal Touch and Bio-Stress Release. Most of my
course graduates have built thriving practices and I hope
to carry on helping people to incorporate Light Touch
Therapies in their work.”
Susanna Terry MARH, MCMA, Dip ST, 01837 840718
Email: susanna.terry1@gmail.com
lightouch.co.uk
facebook.com/SpinalTouchTherapiesCourses
A Light Touch
Founder of Light Up Your Soul Therapies and
Training, Theresa Maddison, talks therapies,
training and teaching.
WHAT IS YOUR BACKGROUND? - I’ve always been in
healthcare; I was a nurse originally, then I retrained in beauty
management and learned Reflexology in the second year
of my HND. I’ve been in the industry for 22 years, 18 as a
teacher, and I now run courses in Essex and the East Midlands.
I went into healing and holistic therapies because I didn’t think
a purely allopathic model of healthcare works. I wanted to help
people to understand their own well being and take control if it,
through learning it or using it to maintain their well being.
WHAT DO YOU SPECIALISE IN? - I specialise in energy
and vibrational treatments like Crystal, Colour therapy,
Reiki and Angel healing, where you work on the subtle
energetic bodies to restore balance and remove blockages. I
particularly like to help those that have had emotional trauma,
because everything begins as an energy imbalance and thus
using frequency catalysts like crystals, and specific healing
techniques can really shift cellular memory. However, I still love
aromatherapy, reflexology and all the other treatments I do.
My other speciality, which I also offer as a training course, is
hot stone reflexology and I have developed my own crystal
reflexology treatment which clients love. I’ll be teaching that
as well very soon.
WHAT ARE YOUR CLIENTS LIKE? - My clients come from
many walks of life; mums, teenagers, mainly women, but men
will try the treatments and if they see the results, they’ll be
loyal. I treat a lot of businesswomen who need some TLC. I’m
hoping to start working with servicemen and those in frontline
services as they often suffer from stress related conditions.
WHAT ADVICE WOULD YOU GIVE TO ASPIRING
HOLISTIC THERAPISTS? - My advice to people wanting to
set up their own holistic therapy business is:
CASE STUDY
Have some savings behind you if possible.
Alternatively, cut down your hours at work to
spend time building up your business or build it
up at weekends.
Research your required baseline qualifications.
Make sure they are from an accredited
government recognised awarding body
like VTCT or BTEC , and make sure the
teacher is just that- a qualified
assessor and teacher who
at least an award in teaching
and lifelong learning.
Research your market!
How much are your
competitors charging?
Where do they advertise? Be
prepared to network and always get
testimonials from clients. Go on
workshops from HMRC if possible
and find a good bookkeeper!
WHAT ARE YOUR FUTURE
PLANS? - I’m still learning
and developing and still
want to learn so many things! I am
working towards having a bigger centre, which offers
nationally accredited qualifications, but not just holistic
and massage based. I think everyone should learn Reiki
for self-development and self-healing and as a therapist
it is essential to protect yourself and keep yourself well. I
want people to be able to learn more about spirituality and
energy, using their intuition and developing their potential
all under one roof. To me it’s obvious; Quantum physics
recognises everything as pure energy; the Chinese and
Indian cultures recognised this centuries ago. Western
medicine has to start embracing the concept that energy
blockage = disease. If energy flows well, you will be too!
Call Theresa on 07889 603500,
visitlightupyoursoultherapiesandtraining.co.uk, Like
facebook.com/lightupyoursoultraining, or follow her on
Twitter at twitter.com/hotstonemason.
Theresa Maddison HND Dip, Cert-Ed, MBABTAC, MIICT,
MAR, ACHO-RP, IQA,EQA.
Light Up Your Soul
BUSINESS Case Study
18 holistic therapist 2014 holistictherapistmagazine.com
1
2
3
holistictherapistmagazine.com
Case Study BUSINESS
CASE STUDY
attended a workshop about Reflexology Lymph Drainage (RLD)
by Sally Kay which was excellent and something we’re discussing
with the Hospice’s Lymphoedema Service.”
One of Jayne’s specialities, the ‘M’ Technique, was founded in
1998 by Dr Jane Buckle when she was working in critical care,
and is currently offered in 40 hospices across the UK. It is a
registered method of structured touch suitable for those too
fragile to receive massage, and it has a rapid and profound
relaxing effect.
“I trained in the technique in 2011, and was asked to become an
instructor in 2012,” says Jayne. “I now run courses at the Hospice
for multi-disciplinary colleagues, both internal and external,
across the palliative care sector.”
St Oswald’s provides specialist hospice care for adults, young
people and children from across the North East of England. The
hospice treats patients of all ages, with a diverse range of life-
limiting conditions.
“One patient I see on a weekly basis is constantly in and
out of hospital having tests and treatments and
she tells me her complementary therapy
at the Hospice makes her feel
‘like a normal person having
some pampering’,” says Jayne.
Jayne and the team also work
with carers, who can often neglect
themselves while looking after
others. “Carers often don’t have time
to think about themselves, and can feel
stressed, depressed and exhausted.
One carer told me she wished she
could ‘bottle the therapies and carry
them around with her so she could
dip into it when she needed a
boost’. It’s such a privilege to work
somewhere you can really make a
difference to someone’s comfort
and quality of life.”
St Oswald’s and other UK hospices are always looking for
volunteers to join their Complementary Therapy team.
St Oswald’s Hospice: 0191 285 0063
stoswaldsuk.org / jaynewelch@stoswaldsuk.org / Twitter: @
stoswaldsuk / facebook.com/stoswaldshospice
19holistic therapist 2014
A volunteering role at her local hospice
led Jayne Welch to a fulfilling career as a
complementary therapist
Where could volunteering
take you?
J
AYNE Welch’s path to becoming a holistic therapist began
when her children flew the nest and she found herself
wondering what was next: “When my children got older I
decided to go back to college; I chose to study aromatherapy
because I was interested in it but also because a few years
earlier my mum had died and she’d really benefited from
complementary therapy when she was ill. I’d wished I’d been able
to help her myself back then.”
Jayne started out by doing treatments from home, as well as
baby massage and yoga classes at local Sure Start centres. Then
she began volunteering at the St Oswald’s Hospice in Newcastle
Upon Tyne. “Although it was challenging, it was incredibly
fulfilling. When a paid role came up, I was eager to apply!”
Jayne now works as a part-time complementary therapist in the
Complementary Therapy team at St Oswald’s Hospice, providing
a range of treatments for patients.
“The range of therapies includes aromatherapy, hot stone
massage, Reiki, reflexology, Indian head massages, and most
recently we’ve started offering the ‘M’ Technique,” explains
Jayne. “The therapies are not used as an alternative to medical
care, but as a complement, to improve wellbeing, reduce stress
and anxiety, ease muscle tension and chronic pain, and provide a
distraction from pain and worries.”
The team works across both adult and children’s services, working
with each individual’s needs and the multi-disciplinary care team.
Jayne and her colleagues also provide complementary therapy
for patients’ carers, to give them some ‘me’ time and a break
from caring for their loved one. This generous soul also gives staff
appointments for treatments after work, as a staff benefit.
CPD is important to Jayne and it is clear that she loves her job
and learning new things: “I love to learn, and I love training
others, so in the future I would like to do lots more. Recently we
20 holistic therapist 2014 holistictherapistmagazine.com
BUSINESS Lj’s Journal
thehappystarfish.wordpress.com
On the
I
loved working as a kinesiologist, guiding others
on their journey to optimum health. I never had
treatments myself but didn’t feel I needed to. I must
be healthy – I’m talking about diet and lifestyle all
day, right? Maybe, but then I had a huge wake up call
and couldn’t take care of my own health needs. I didn’t
know where to turn.
I had a car accident which caused some permanent
damage, along with exacerbating a pre-existing
condition. The transformation from someone who
always took care of the needs of others to
experiencing chronic pain and immobility
was instantaneous. I couldn’t cope
with the dramatic change and,
as a result, became clinically
depressed and insular.
Having a structural problem
I couldn’t fix with my own
therapy was frustrating and
I stopped taking care of
myself. I ate foods I knew
to be inflammatory which
intensified my pain levels,
and didn’t carry out any of the
self-care techniques I taught to
others.
It took the kindness of another
therapist to say “look, let me give
you some treatments and see if I can
help.” Unconvinced but touched by the offer I
committed to a series of treatments and the difference
was phenomenal. I fell in love with therapy again, and
not just my therapy either. Letting someone else take
care of me motivated me to take care of myself too and
with dietary changes, meditation and other self-help
methods, emotionally I recovered enough to begin
to practice again, and the better I felt, the more my
business flourished.
Since then I make sure I regularly receive treatments as well
as give them. It can be easy as therapists to put the needs
of others first. We do what we do because we love to help;
to witness the change in clients throughout their time with
us is a real privilege. It is easy to ignore the signs that we
need to rest and take care of ourselves but we are not in the
right place to help others if we are not functioning in peak
condition - physically, emotionally and mentally.
If you find your own needs
are last on the list (if they are
on the list at all!) try the four
points below:
They’re not always easy to spot but there are some steps
you can take to prevent problem behaviour.
NURTURE YOURSELF ON A DAILY BASIS
- Exercise, meditate, read a book. Find something
that recharges your batteries. You can’t give if you
are emotionally drained.
SET BOUNDARIES - How often have you
scheduled a day off and someone will ask for a
treatment? Even if it’s a family or friend learn to say
no. You are deserving of your time.
FOLLOW YOUR OWN ADVICE - Do you tell
clients to take supplements, meditate, eat well,
stretch? Do you do the things yourself that you
recommend? If not, why not? If time is an issue see
point 2!
WHEN WAS THE LAST TIME YOU GAVE A
TREATMENT? When was the last time you
received a treatment? We have a natural tendency
to put others before ourselves but receiving
replenishes us spiritually as well as physically and
we can give more without becoming depleted.
As therapists it’s not easy to make the transition to being a client.
There can be a feeling of failure at being a client, a sense of
disappointment dawning - ‘is my therapy not enough?’ Louise
Jensen explores how to learn to receive as well as give..
receiving end...
It can be easy
as therapists to
put the needs
of others first
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22 holistic therapist 2014 holistictherapistmagazine.com
Foot Reader Jane Sheehan helps you to answer the
question that many self-employed people ask over the
Christmas holidays: to work or not to work?
T
hat is the question. Christmas and
New Year are both busy seasons
and quiet seasons depending
on your business type. Some
people see the bookings start to dwindle as
their clients redirect their attention to office
parties, Christmas shopping and seasonal
preparations.
So there’s the thing. Do you see the
seasonal dip and decide that you too will
close your business so that you can enjoy the
jollities? Or do you examine your potential
clients’ changing needs and amend your
marketing and product offering accordingly?
And it’s not just Christmas either. The same
question applies to Mother’s Day, Father’s Day,
Valentine’s Day, Easter, Summer Holidays,
Bank Holidays – the list goes on.
Workingthe holiday
season
BUSINESS Working On Bank Holidays
23holistic therapist 2014holistictherapistmagazine.com
Grab a pen and write
down what you could
offer to suit each of these
periods. For example:
	 gift vouchers tailored to the season
	 block bookings with a discount
	 treatments tailored to the season such as
tanning products for summer; Mother and
daughter packages for Mother’s day;
eyebrow and ear trims for Father’s Day
	 De-stressing treatments for the post party
season or pre-party pamper sessions
	 Also think about the common ailments for
the seasons such as hay fever, colds/flu,
chilblains, stress, hangovers, dieting –
have you a course of treatment or remedy
that would appeal?
It’s not just about giving away a discount either.
If you would like a client to try something new,
why not offer a fifteen minute taster of another
treatment over and above the treatment they
have purchased. In this way they can sample
something new and may just be converted to
give you an additional income stream.
The longer you think, the more creative your
ideas. Look at what other practitioners are
offering. Should you be offering the same?
Could you improve upon their offer? My
hairdresser changes her drinks menu at
Christmas from the usual tea/coffee offering to
include alcohol-free mulled wine and hot lemon
and honey.
Grab your diary and work out when and how
to introduce these offers to your clients. Note
some magazines have deadlines three months in
advance of publication so it’s not too early to start
planning your Christmas marketing in August!
Are you finding it hard to get yourself into the
right mood to let your creative juices flow?
The Beach Boys were reported to have a tray
of sand under their desk when writing their
hits, so they could remove their shoes, plunge
their feet into the sand and get in the mood!
I’m not suggesting you have a tray of snow
under your desk, but you could try playing
Christmas hits, and lighting a cinnamon
candle to get you in the mood.
Could you cross-fertilize your ideas with those
from other industries? There
used to be a hamper scheme
where you could put aside
money each month to eventually
receive a Christmas Hamper
with all the goodies you would
need for the perfect Christmas
meals. Could you do something
similar but with your treatments
or remedies?
For example, my brother
runs a fish and chip shop. He
occasionally puts a coupon in the
local paper offering a free cup of tea
with any fish supper on production
of the voucher. He finds people
forget to bring the voucher but visit his shop
as a result of seeing it. It builds awareness
and traffic to his place. Once they find him,
his intention is to retain them as regular
customers. Could you do the same sort of
thing?
One of the advantages of running promotions
over a bank holiday is that the majority of
people are off work and thus it gives you
a much bigger target audience to attract to
your business. Running a taster day or an
open day on a Bank Holiday may be just the
push your potential client needs to become a
lifelong user of your services.
BUT REMEMBER - no matter how passionate
you are about your business, the flip side of
that passion is tiredness. You can’t maintain
that passion when you are tired. Yet after a
brief rest, the tiredness goes and you are back,
full-steam ahead, driven by your passion. Ask
yourself; would your business benefit more
by you embracing the holiday season to have
a holiday of your own, or would it benefit
from you embracing the benefits of the above
mentioned holiday promotions?
Only you know the answer to this. Choose
with care, and whatever you decide, may you
have a jolly season ahead of you!
Holistic Therapists can find more advice like
this in Jane Sheehan’s third book
- Sole Trader: The Holistic Therapy Business
Handbook, in which she has incorporated
everything she wishes she had known when
she first set out on her own ‘Sole Trader’
journey. It is designed to act as ‘a mentor in
your pocket’ and give therapists a head start
when setting up their
own business and is
the only handbook
of its type that is
specifically aimed at
the holistic therapist.
footreading.com
Working On Bank Holidays BUSINESS
Get creative!
Inspired ideas
Target a seasonally
a changing audience
24 holistic therapist 2013 holistictherapistmagazine.com
BUSINESS Build Your Business
Your “elevator pitch”
should be:
I
F you are just starting out in your therapy
practice it can seem insurmountable to
even get to the point where you have
2 clients coming to you a week. Yet
the good news is that if you have achieved
this you have already done the hardest part!
Believe me, those two clients will grow to 20
before you know it.
Here are my 12 top tips for transforming your
practice from 2 to 20 clients a week. Although
any of these actions will bring you more clients by
themselves, remember that the more marketing irons
you put in the fire, the more results you will get.
Step 1 - WORK ON YOUR “ELEVATOR
PITCH”: Your elevator pitch is the “script”
for how you will talk about your skills when
someone asks the simple question;
“So what do you do?”
Every social or work occasion is an
opportunity to gain more clients. Let’s face
it, most people out there are in some kind
of physical or emotional pain and in need of
your services.
-	 Short - no more than 60 seconds.
(hence the name - you should be
able to deliver your speech before the
metaphorical elevator lands on the
designated floor).
-	 Designed to let your listener know what
“you can do for them”.
-	 Natural – keep practising until it is!
-	 Delivered with a call to action:
Offer to book your listener in there and
then if they are in need of your services;
or offer to call the next day to book them
in; or give them a leaflet and ask them
to let people know about you as you are
building your practice.
Make sure you talk passionately about what you
do with everyone you come into contact with.
Always tailor your conversation to your client’s
needs - think of the question “What do you do?”
as really asking “What can you do for me?”
Step 2 - REBOOK YOUR 2 CLIENTS:
Yes I know – it’s simple but often forgotten.
Building a thriving practice is totally attainable with the
right attitude and tools. Rachel Fairweather shows you
how to use 12 easy steps to create the practice you want.
to transforming your
practice from 2 to 20
clients a week
12Easy
Steps
25holistic therapist 2013holistictherapistmagazine.com
Build Your Business BUSINESS
No one needs a one- off treatment. Work
on the Jing “fix in six” model of booking in
clients who are in pain once a week for up
to six weeks. As their pain decreases you
can increase the time between treatments
eventually moving your client on to a once-a-
month maintenance schedule.
Step 3 - WORK YOUR 2 CLIENTS:
The 2 clients you have a week are presumably
very happy with your services. In turn,
those clients have their own networks of
friends, relative and work colleagues who
would benefit from your treatments. So as
your personal trainer might say - “work it
baby”- in other words maximise those 2 client
relationships as much as you can.
Sometimes this can be as simple as giving
your existing clients some cards or leaflets and
asking them to let their networks know about
you. You could also incentivise referrals by
asking them the names of 6 friends they think
would benefit from a half price massage. You
could also ask for testimonials for your website.
Step 4 - WAGGLE YOUR NETWORKS:
I once asked a friend how I could find
someone with particular expertise and she
replied “waggle your networks”. This is a great
term for the concept of starting with those
people you are already linked into. Every
friend, relative or colleague should know you
are in the business of looking for clients. What
communities are you a part of? Do you have a
full time job? Start with your work colleagues.
Parent? Tell the other parents at the school
gates. Social media is also a great way of
spreading the word via existing links.
Step 5 - NETWORK WITH THE
“GATEKEEPERS”: A gatekeeper is the
term I use to describe a key person who has
access to lots of people who might need your
services. Examples might be the local yoga
teacher, organiser of the running club or your
hairdresser. The best way of networking with
the gatekeeper is to give them a great massage
for free. Let them know what you can do (by
your “elevator pitch”) and how you can help all
the people they talk to.
Step 6 - DO A FREE DAY’S MASSAGE
AT A LOCAL BUSINESS: Call a large local
business and offer their employees a day of
your time for free. Offer 10 minute massage
appointments over clothes on a table or on-site
chair. Take your diary and make sure you get
people’s email addresses and phone numbers.
Follow up the day with calls or emails and
book people in for longer treatments.
Step 7 - DO A DEAL: Good deals
are wonderful for attracting people to your
business. This could be a half price or very
cheap massage. Make sure your deals
are time limited, one-off only and have a
deadline. So for example you could offer a
£10 massage treatment to get people through
the door. In your advertising make it clear that
this offer is for the first treatment only and
only available until the end of the month. Use
that £10 treatment to give your client a great
massage and re-book them (at full price!).
Step 8 - GET ON TWITTER: Follow
some local businesses or yoga class or Pilates
teachers. Strike up a conversation with them
via Twitter. Retweet them and they will retweet
you. Suggest writing a guest blog for their
website or a local site - ideally one with a
big following of people who might need your
services.
Step 9 - WORK ON YOUR SEO: Make
sure you are working on your SEO rankings
by ensuring your website content is optimized
with key words and articles relevant to your
potential clients.
Step 10 - WRITE AN ARTICLE
FOR THE LOCAL NEWSPAPER OR
COMMUNITY MAGAZINE: This can be just
as effective or more than the guest blog!
Step 11 - GO TO WHERE THE
AUDIENCE IS: Are there existing email or
advertising networks you can plug into? I
started my practice when I was a social worker
by advertising on the in-house intranet which
reached thousands of council workers.
Step 12 - DO AT LEAST ONE THING
IN THIS ARTICLE: Overwhelm is often the
problem when starting your own business –
there are so many things to do, but where do
you start? Pick the easiest thing on this list.
And just do it! n
ABOUT RACHEL
FAIRWEATHER AND
THE JING INSTITUTE OF
ADVANCED MASSAGE
Rachel Fairweather is co-founder and
director of The Jing Institute of Advanced
Massage Training - an organisation
dedicated to excellence in all aspects of
postgraduate massage training. Check
out their great new online courses and
DVD in advanced clinical massage
techniques. jingmassage.com / info@
jingmassage.com / 01273 628942.
i
26 holistic therapist 2014 holistictherapistmagazine.com
“My business is called SIRPA (Stress Illness
Recovery Practitioners Association) and I am
based in West Yorkshire. I run monthly clinics
which help aid recovery from chronic pain and
other persistent or recurring conditions. I run
my clinics in central London, plus work with
patients worldwide via Skype. I also run courses
for health professionals interested in integrating
our approach into their own work in Yorkshire,
London and Birmingham.
I
am a physiotherapist by trade, then I began to train in
alternative therapies, including reflexology, ‘adapted
reflextherapy in spinal pain’, acupuncture and NST. This
opened me up to the idea that the area pain was felt was not
necessarily the origin of the pain and to explore what else
might be going on.
I left the NHS in 2005 due to the excellent results I was
seeing using my skills for musculoskeletal pain. I then found
that the more time (and privacy) I was able to provide for
my patients, the better the therapeutic alliance and my
outcomes improved. Since recognising that the majority
of chronic pain is stress-induced and not due to a physical
problem (as numerous studies conclude) I now no longer use
hands-on therapies, but enable people to recover from their
pain and regain their lives by helping them identify the links
and triggers of their pain and use simple, self-empowering,
strategies to deal with them.
In 2007 I came across the concept on which my whole
approach is now based, which was pioneered by John E Sarno
MD, Professor of Rehabilitation at the New York University
School of Medicine. As there were no specialists in this field
in the UK or Europe, I visited Dr Sarno and set up my own
programme here in the UK while developing strong peer
support with a number of US specialists.
CASE STUDY
SIRPA was set up in 2010 to enable me to more effectively
raise the profile of this work to people who could benefit from
it, by training other health professionals (in both physical and
mental health) in the first ever course worldwide in this field.
My clients are mostly men and women aged between 20 and
55 years old, simply because they are more likely to be
able to be computer literate and use our online
programme and Skype.
My work is very rewarding
clinically, but my advice to
anyone wishing to set up
their own therapy business is
that it is important to recognise
that learning about marketing
and running a business is very
important in being able to make a
success of it financially.
WHAT’S NEXT? - I have recently
published the first UK-written
book in our field, ‘Chronic Pain:
your key to recovery’, which
provides a self-empowering
approach enabling many
people to recover independently. On
26th April 2015 we will be having our first UK/European
conference at the Royal Society of Medicine and we have a
number of the recognised specialists attending from the US
to speak.
I continue to develop SIRPA which will soon include a bursary
for people unable to afford private treatment. I am also
keen to continue my own personal development clinically
by integrating new self-empowering strategies to further
improve my patients’ outcomes.
sirpauk.com / georgie@sirpauk.com / 01484 452500 /
facebook.com/sirpauk / twitter.com/sirpauk
Georgie Oldfield, SIRPA
BUSINESS Case Study
27holistic therapist 2014holistictherapistmagazine.com
Case Study BUSINESS
holistictherapistmagazine.com
Case Study BUSINESS
CASE STUDY
players. Anyone who suffers from acute or chronic neck, shoulder
and back pain comes to me as ‘LT Therapy’ delivers rapid results
after one treatment.
I’d advise anyone wanting to set up their own holistic therapy
business to go for it! Do your research and costings, as these
are the keys to successin any business. Understand your target
market and ensure you have lots of passion, drive and enthusiasm
when developing your USP (unique selling point). People are
becoming increasingly aware of the importance of looking after
their wellbeing, so holistic therapies will always be in demand.
WHAT DOES THE FUTURE HOLD? - I am currently writing my
second book, a follow up to my first ‘The Muscle Whisperer-The
Keys To Unlocking Your Back Pain’ available on Amazon and
Kindle. It looks in depth at how we are sabotaging our physical
bodies through our imprisoned minds. It also covers how we
can look younger when we change our mental state and release
our physical pain. I’m also launching my new CPD ‘LT Therapy’
training course in mid-September 2014 so that ‘LT Therapy’ can
be accessed by anyone in the UK as well as overseas.
I also intend to work closely with charities
such as ‘Rethink Mental Illness’ and
‘Mind’. Through my work, I see
hundreds of clients suffering
from stress created by the
demanding pressures of daily life.
I am currently taking appointment
bookings four weeks in advance for
both my London and Bradford clinics.
If not treated, stress will develop into
mental health conditions such as
anxiety disorders and depression.
In the UK, there is a stigma and
discrimination around mental
illness, which the ‘Time to
Change’ campaign wants to stop.
If I can help change this negative
attitude to a more positive
approach, then I feel my work
has made a difference on a
significant scale.
themusclewhisperer.co.uk / 07957 113425 /
sophiathemw@gmail.com
27holistic therapist 2014
Sophia Kupse has two clinics, one in
Bradford, West Yorkshire and the other in
Harley Street, London, where she practises
the treatment she founded, LT Therapy.
The Muscle Whisperer,
Sophia Kupse
“
I had a severe car accident in 1987, and was told I may
never walk again. Being told this while recovering drove
me to research alternative methods that worked with
healing the mind and body. Once I had successfully discovered
how powerful the mind was in aiding recovery, I wanted to help
others find a natural solution to resolving their pain and so my
journey in holistic medicine began.
I am now a qualified holistic practitioner and I’ve been working
with Eastern and Western therapies for over 20 years. I have
specialised in several disciplines of massage including Sports,
Indian head, Myofascial Release, Aromatherapy, Deep Tissue,
and Acupressure.
WHAT IS LT THERAPY? - ‘Langellotti Tri-Therapy’ or ‘LT Therapy’
is a three-way treatment using an advanced massage technique,
volcanic heat and ice marble that releases emotional and physical
stress and trauma held in the neck, shoulder and back muscles.
The stones are formed from a South American Volcano and
tumbled a thousand times to reach their smooth state. Only
volcanic stone can be used as it retains the 62 degrees heat
required throughout the treatment, a key part in restoring
flexibility to the muscles. Whilst manipulating the muscle, I use
the heat to detox and release negative emotions held within.
The client instantly feels the pain diminishing. The gentle yet
powerful action of this natural element removes toxins and lactic
acid quickly, which can be harmful to the muscles. The ice marble
from Carrara in Tuscany is a natural anti-inflammatory, which
allows the muscle to recover rapidly, restoring flexibility, mobility
and texture.
I treat a variety of people, from Hollywood ‘royalty’ such as Liv
Tyler, to housewives, bankers, teachers, cabin crew, and sports
29holistic therapist 2014holistictherapistmagazine.com
Jordan’s Promo Tips BUSINESS
promotions
SPELLBOUND: Offer holistic flower
spells to your clients, send them via
email or perhaps give copies with
some flower essence as a gift for clients booking
a series of treatments. There are some great
books that share the holistic healing benefits
of flowers and flower essences, including Tess
Whitehurst’s The Magic of Flowers.
TRICK OR TREAT: Use a hollowed-
out pumpkin, or a bowl, preferably
black so it gives the appearance of
a cauldron, and fill it with lots of folded up
notes with tricks or treats written on them.
Let all customers pick a ‘Trick or Treat’. Add
some tricks, for example, ‘Boo! No treat this
time’, but add more treats, as an incentive,
for example, ‘Treat a friend to a free mini
treatment when you book one at full price in
October and November’.
IT’S A SCREAM: Have a laugh and
ask your clients to write their best
Halloween joke, with their contact
details written on the back. Pop all of the
jokes in a free prize draw and offer the prize of
a mini treatment.
BOO! DISPLAYS: Many treatment
rooms will have a plastic skeleton
hanging around, so give it pride of
place in your window or entrance. You could
place a poster or sign in its hands offering 20%
off all treatments booked in October. You could
also carve out your logo or business name in a
pumpkin and instead of adding
a candle, fill it with business
cards or discount vouchers.
As always put an expiry
date on any promotions!
You could even have a
person dress up and stand
still in your window, and
move quickly or ‘boo!’ members of the public.
Most people are good sports and intrigued, as
long as you are not terrifying passers-by and it
is done with light-hearted intention! Of course if
they get a discounted voucher too.
FORGET YOUR FEARS: This is
a great time to offer discounts on
therapies and treatments that aim to
eradicate people’s fears and phobias, so if you
work in The Mind Detox Method, or hypnosis,
Reiki, NLP, or other such modalities, then it
will raise more awareness for your
services.
BEWITCHED: Contact
a reputable tarot reader
to offer free
five-minute readings
to clients – they are likely to do
this for a small fee, or as a promotion
for their own business. You could give
them a free treatment as a thank you.
RECIPES: Email your clients
with Halloween offers and
include seasonal recipes,
such as warm apple cider, or pumpkin
pie, perhaps a creamy pumpkin soup,
or garlic pasta or bread.
CANDY BAGS: You
could have some paper
candy bags printed with
your logo for clients to give to their
children, or maybe organic cotton
tote bags are within your budget
– your client is certain to re-use it,
which means free advertising for
your business.
SPOOKY PARTNERS: Team
up with a costume shop, hair
salon or restaurant to offer mutual promotional
freebies or prizes. This is a great way to help
local businesses help you.
HALLOWEEN PACKAGES:
Promote your offers in
advance so you get bookings
from regular clients, as well as attracting new
customers. It is very important to have catchy
promotional names – here are some examples
to start your creative juices flowing: ‘Dracula’s
Bride’; ‘Twilight Treatments for Two’; ‘A massage
from the other side’; ‘Boo-tastic Offer’.
Happy Halloween!
Halloween is such a fun date in the calendar and most people are up for the
spooky festivities, so it is a great opportunity to inject some life into your business
with our top ten promotional tips!
Spook-tacular
1
5
6
7
8
9
10
2
3
4
I
F you want to get your holistic health
business in the press then it’s essential
that you craft a great press release. Start
with a great headline. Journalists and
news rooms are busy so you need a headline
that will attract immediate attention and
encourage them to read on.
Use an active voice throughout your press
release and write in the third person. Cover the
five W’s in your first paragraph:
Go on to give additional details. Try to include
quotes from relevant parties; this could be you,
a customer or anyone else involved with the
story. Depending on the topic it may also be
useful to include some facts and figures as this
will give additional credibility to your story, but
do make it clear whether this is from your own
personal research or a published study.
Include some emotion and human interest
in your story. We all love to hear about
other people so this will help to engage the
journalists. As holistic therapists you must have
many stories and testimonials to share of clients
who love the service you provide and how you
make them feel.
Where relevant refer to the benefits of the
products or service as this will help journalists
to see why readers would be interested in the
story. Remember though that it must not sound
like an advertisement - there must be a story
element to your press release.
You must give a professional impression so
ensure all spelling and grammar is correct. Do a
spelling and grammar check on your document.
It might also help to read what you’ve written out
loud or to get a friend or colleague to proofread it.
Ideally a press release should be no more
than one side of A4, with an additional
notes page. This ‘Notes for Editors’ page can
include contact information and links to your
website and social media pages. Set out some
background information here too. This might be
holistic therapist 201430
BUSINESS Create Great PR
Make it personal
Cross the Ts and dot the Is
PR whizz Susan Brookes-Morris of Positive
Publicity shares her tips for crafting the
ideal press release that will get you and
your business noticed.
holistictherapistmagazine.com
to
a perfect
write
HOW
press release
WHO?
What?
Why?WHEN?
Where?
31holistic therapist 2014holistictherapistmagazine.com
further information about you or your
company and its philosophy, number
of employees, why you decided
to set up the business and other
supplementary details.
The whole object is to make things
as simple as possible to keep the
journalist on your side. Most will lose
interest if there is too much research
and investigation to do as they are
usually on tight deadlines.
Always include some good
quality images that could be used to
illustrate the piece. The newspaper
or magazine may decide to take
their own but it’s very helpful and
always appreciated if you offer one
or two images so that if they choose
they can just use your press release
and photos straight away. Some
of my press releases have been
used word for word in newspapers
and published with one of the
photographs I sent within days.
Even a brilliantly written press
release is unlikely to attract attention
if it is not sent to the correct place.
Consider the publications that your
target audience is likely to read. Look
through copies of these and observe
the type of stories they feature and
the language used. Make your press
release conform to this style. Notice
which journalists are named at the
top of articles which are similar to
your topic. Approach those contacts.
Make sure that you’re sending your
press release to the right person;
there is little point sending a business
story to a journalist who specialises
in entertainment or politics.
It is usually relatively easy to find
contact details on the internet but if
you struggle with this, just telephone
the publication to ask for them. It
is a good idea to build up your own
media address book of contacts
relevant to your industry although
you should always check that these
are current.
The right approach
Some journalists prefer approaches
by telephone while others like to
receive things by email. It is just a
case of trying or asking to discover
which they prefer. Once you receive
contact from a journalist try to
nurture the relationship. Ask them
if there’s any other assistance you
can provide and offer to supply other
pieces. Always respond to their
enquiries promptly and hopefully
you will soon become a credible and
reliable source and find that they are
contacting you to ask for content.
Cover the 5 W’s
Add genuine human interest
Spell check every time
Include relevant and high quality
images
Send it to the right person at the
right publication
Susan Brookes-Morris is the owner
of Positive Publicity, a PR company
that is passionate about raising the
profile of those who make a positive
difference to our lives. Susan regularly
secures radio interviews and coverage
for her clients in international,
regional and local magazines and
newspapers. She also organises
launch and promotional events and
sources speaking engagements.
Susan offers a range of packages
and can also tailor her services to
suit individual requirements. Visit
positivepublicity.biz.
Create Great PR BUSINESS
Keep it simple
Right place, right time
The right approach
Bio:
Top tips for press
release success
5
vegetables, which help to reduce the impact of the pro-inflammatory foods,
inflammation is likely to occur.
Nightshade vegetables such as potatoes, tomatoes, peppers and
aubergines: Nightshade vegetables contain alkaloids which can
contribute to joint pain by causing excess loss of calcium from
bone and excessive depositing of calcium in the soft tissue.
Food intolerances and leaky gut syndrome link: leaky gut syndrome is
increased permeability of this lining, and it alters the molecules which
prime your immune system for action by allowing molecules that don’t
ordinarily pass through the gut lining to get access to your immune system,
causing inflammation. Two-thirds of your immune system lies within in the
wall of the small intestine. The gut lining gets damaged by eating allergenic
foods such as gluten, wheat and dairy, if you have intolerances to those
foods, as they are not digested fully.
Balancing your blood sugar, following the anti-inflammatory diet
and addressing food intolerances and leaky gut issue is the ideal first
approach to back pain.
CARINA PETTER – OSTEOPATHY
Osteopathy is a system of diagnosis and
treatment based on the good functioning of
the musculoskeletal system. As osteopaths,
we are concerned with any condition where
there is dysfunction leading to restriction
of movement and balance, although we are
probably best known for treating back pain. This
covers a wide range of examples, from the chronic
pain of degeneration and arthritis, through the acute sudden onsets with
trauma and sports injuries, to the growing pains of a developing child.
Osteopathy works to integrate the musculoskeletal system with all the body
systems as alteration in the function here can lead to changes in the function
of the whole body. As we age we lose the ability to adapt and
compensate for these restrictions resulting from earlier injuries
and traumas. Consequently, apparently quite minor strains
can have lasting effects such as changes in posture and how
we move and sit.
Changes can then become habit and so lead on to
structural alterations which give us our idiosyncratic posture
and gait. Osteopaths will not only treat the symptoms
of the pain but will look for the underlying causes
and attempt to restore function here to help
prevent recurrence of the pain.
Research at the British School of
Osteopathy has shown that spinal
inflexibility can cause lower back
pain which may explain why
manual therapy can ease pain by
improving mobility and muscle
function. Manual therapy,
including osteopathy, has been
recognised by NICE for the treatment
of lower back pain. haleclinic.com
020 7631 0156
KAORI MURPHY - NUTRITION
Back pain can have many underlying causes
such as structural issues (problems in the
discs, misalignment of the spine, muscular
tensions, and so on); nutritional imbalances
(pro-inflammatory diet and lifestyle), and
emotional connections (we store
trauma in the cells of the body
– the cellular memory theory).
When dealing with back pain nutritionally,
addressing the factors that contribute to inflammation
in the body is vital. For example, all of the following
are inflammatory factors:
Blood sugar imbalance: As blood sugar
levels rise, the pancreas produces
insulin, a hormone that prompts cells
to absorb blood sugar for energy or storage.
Insulin increases inflammation in the body.
Pro-inflammatory foods: In
addition to foods that causes the
blood sugar spike, there are
pro-inflammatory food items such as red
meat, dairy products and hydrogenated
fats and trans fats. If you are also lacking
in anti-inflammatory foods in your diet such
as oily fish and omega 3 rich nuts and seeds
and antioxidant rich foods, for example, fresh fruits and
32 holistic therapist 2014 holistictherapistmagazine.com
Ask the ExpertsHolistic Health
YOU  YOUR HEALTH Ask the Experts
1
2
4
The Hale Clinic’s experts advise us on
how to treat back pain holistically, using
nutrition and osteopathy.
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JUL/AUG/SEP 2014
ISSUE 11
T H E I N D U S T R Y ’ S N O . 1 B U S I N E S S G U I D E
NEW! HOLISTIC EXPERT PANEL+
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delivered to your door each quarter, simply subscribe using the
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YOU  YOUR HEALTH Competition
T
HE team at Phoenix Medical Ltd
has a broad and professional
knowledge of Chinese Medicine
and its market, and is experienced
in providing a complete full range
of professional services to holistic
therapists. From the simple wholesale
services of Chinese Herbal Medicine,
acupuncture needles, wellbeing
products, Chinese herbal teas, and
Chinese Medical equipment, to
the sponsoring and organisation of
continuous professional development
(CPD) seminars and workshops.
The finest products
The Phoenix Medical mission is to supply the
finest quality Chinese medicinal products to
Europe. All Phoenix Medical products have
been fully certified by CE and GMP standards.
Phoenix Medical are also pleased to be
working closely with the Chinese medical
community in Europe and with regulating
bodies such as ATCM, BACC, RCHM and
FTCM to build up a reliable Chinese medicine
promotional network.
With direct support from these leading
manufacturers, Phoenix Medical are capable
of providing customers with superior high quality
products on a direct sale price, along with a
comprehensive and professional service.
Bringing quality Chinese
Medicine to Europe
As the European representative of Jiangyin
Tianjiang Pharmaceutical Co. Ltd, the first RD
manufacturer of herbal granules in China,
Phoenix Medical is dedicated to developing
and encouraging the growth of high quality
Chinese Medicine within the European market.
The company has set up a Phoenix Medical
Education of Acupuncture and Chinese
Medicine programme, plus a European local
distributor network and has been sponsoring
Chinese Medicine seminars and workshops.
Acupuncture needles
The acupuncture needles are manufactured
in Phoenix Medical’s own factory, ensuring
complete control over each step of the
manufacturing process. Made from the
highest grade Japanese surgical stainless
steel to meet the highest specifications, each
needle conforms to a rigorous 27-step quality
control procedure. Each needle tip is also
triple polished for pain free insertion.
eu
DISCOVER
CHINESE MEDICINE
PRODUCTS  WIN!
34 holistic therapist 2014
35holistic therapist 2014
Competition YOU  YOUR HEALTH
Herbs
Phoenix Medical provides the finest authenticated DaoDi
Herbs herbs available, giving you peace of mind that you are
providing your clients with the highest quality herbal products.
•	 100% unsulphured
•	 100% traceability
•	 Batch-to-batch Certificate of Analysis
•	 On-site Pao-Zhi processing according to classical method
•	 Spray drying method allows higher concentration and
purer end product
•	 600+ Varieties, 70+ Pao Zhi herbs, widest range available
•	 Raw materials come from the manufacturer’s GAP
certified fields and authenticated places of origin with on
site Pao-Zhi processing to ensure excellent quality.
•	 Decoction methods are conducted using classic
references (using only water) to ensure consistent results.
•	 Certificates of analysis are provided for every single batch
of every herb. This includes: Authentication, Heavy-metal,
Pesticide residue and microbiological analysis.
•	 Perfectly soluble in warm water, making consumption
easier for your patients
•	 Proudly working with research institutes in the UK
•	 Participating in NHS clinical study projects.
Prescription service
•	 Extensive range of granules and dried herbs to
	 customise your prescription to your specification
•	 User-friendly system and support
•	 Operated by fully trained personnel under RCHM guidelines
•	 Certificate of analysis provided for each batch of every
ingredient for your reference
•	 Repeat prescription facility
•	 Personalised, waterproof, full colour label with your logo
and practice details
•	 Same day dispatch via Free Next Day Express delivery.
Aura Tea
Phoenix Medical stock a wide range of tea products from
Aura, a high quality health and wellbeing brand offering
several different tea products to aid common ailments such
as digestive issues, high blood pressure and sleep deprivation.
All Aura tea and granule products are made from 100%
natural ingredients and do not contain any artificial flavours,
colours, preservatives or added sugar.
Available in tea bags:
-	 20 Triangle stereoscopic tea bags
-	 Stored in a resealable foil bag for freshness.
Available in granules:
-	 20 individual sachets
-	 Beautiful packaging
-	 Dissolvable in water and other suitable beverages.
To find out more about Phoenix Medical, check them out
online at phoenixmd.co.uk
Win!Phoenix Medical has
teamed up with HTM to
give away £200 worth of their high
quality tea.
10 lucky winners will get £20 worth of tea
vouchers to spend with Phoenix Medical
as a free taster of this amazing product
and its benefits. For more information, visit
phoenixmd.co.uk.
To be in with a chance of winning, email
your name, address and phone number
to win@holistictherapistmagazine.com.
*Terms  Conditions: The winner must
have a minimum age of 18-years-old,
and be a holistic professional and a UK
resident. The winner will be announced in
the next issue.
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The concept of a Multi has always been more popular with consumers than with practitioners who
see the impracticality of often unbalanced and sub-optimal doses as providing pointless
supplementation. Bionutri Multivitamin  Mineral Plus provides separate caplets for Multivitamins
and for Multiminerals (each with associated phytonutrients, co-factors and amino acids) so that
ideally, the Multivitamin can be taken with a morning meal and the Multimineral with an evening
meal. Alternatively, both can be taken together in the morning or at lunchtime
At last – a Multinutrient practitioners can feel confident in recommending
Aronia, Pomegranate  Carnitine, Vitaflavan,
AquaSol Co Q10  AquaSol Lycopene
Lactoferrin, Plum  Glutamine
Available from October 2014
36 holistic therapist 2014 holistictherapistmagazine.com
37holistic therapist 2014holistictherapistmagazine.com
Your body is constantly adapting to stay alive. How does the mind-
body connection work to ensure your survival?
WHY YOUR BODY IS NOT
against you!
Ask Sandy YOU  YOUR HEALTH
W
HAT your mind believes,
perceives and experiences
has the potential to be
sent to your entire body
and cause physical responses. Due to the
scientifically proven mind-body connection,
symptoms most people consider to be
physical problems can in fact be your
body’s best attempt at staying alive.
Survival is the primary goal of the human
body. I don’t believe it is designed to just break,
malfunction or get “sick” without good reason.
Instead it is constantly doing everything in its
power to adapt to, and survive, the inner and
outer conditions it is experiencing during daily
life. This happens because your body follows the
orders given to it by your mind. More specifically,
the individual cells that make up your body are so
intelligent they are constantly adjusting themselves
to the environment in which they think they exist.
It works like this: your mind interprets
whatever is happening in the external
environment and then your brain
releases chemical
messengers of
your thoughts
(neuropeptides)
into the blood,
which tell the cells
what adjustments
they need to make
in order to best
survive the perceived environment.
So, in the same way you would adapt
to a change in the weather when it
rains by putting a rain jacket on, your
individual cells adapt to their chemical climate and
the different chemical messengers they are flooded
with on a daily basis.
Your mind–body is communicating this way now.
The millions of cells that make up your body are
listening to your mind and responding accordingly.
This means that if you are, for example, being
loving, your heart is quite literally experiencing
love. If you feel unsupported, your knees can feel it
physically. Or if you’re feeling fear, your entire body
is on physical red alert, with the fight-or-flight-freeze
response engaged. Physical symptoms are often
highly symbolic of the issues at the mind level: the
body does a brilliant job of speaking the mind.
Consider how your body may be speaking your
mind through the creation of your current physical
condition(s). Just for now, let go of any medical
labels you may have been given, and instead,
explore the physical condition from a fresh
perspective. Very useful questions to consider are:
	 What is happening within my
body, i.e. what is my body
actually doing?
	 How might the physical conditions
be an attempt to adapt and/or
survive my past or current life
circumstances?
	 If the physical condition was trying
to send a symbolic message to
me, what might it be saying?
	 If the physical condition was a
negative emotion, what emotion
would it be?
	 How might my body be mirroring
my life?
This is an awareness-raising exercise; giving you
the opportunity to explore whether there may be
any mind-based causes to your physical condition.
If you think you’ve found a possible mental or
emotional cause, then there are many techniques
available that can help including the Mind Detox
Method, Emotional Freedom Technique (EFT) and
Matrix Reimprinting.
It makes sense to take a holistic mind and body
approach to healing. In my experience of using
the Mind Detox Method with hundreds of people
internationally, when you get peace with the past
and reduce chronic stress, your body is given
permission to adapt again – allowing you to move
on, free from the physical condition, for good.
If you would like to explore Mind Detox further
to heal the hidden mind-based
causes visit minddetox.com/
levelone for Sandy’s 7-part
online course on the subject.
sandynewbigging.com n
Heal the Hidden
Cause by Sandy
Newbigging, £8.23,
amazon.co.uk
Adapting to the
chemical climate
Is your body speaking
your mind?
YOU  YOUR HEALTH Dr Hopwood’s Soapbox
Dr Stephen Hopwood
recently met three
inspiring cancer doctors
who are all taking an
integrated approach to
breast cancer care.
An oasis of
cancerpatients
HOPEfor
I
would like to introduce you to the
work of three doctors I had the
privilege of filming and interviewing
recently at the ‘Yes to Life’ Seminar
in London. This ground-breaking event
explored the unsung options open for
people who are battling breast cancer. The
seminar looked at taking an integrative
approach to breast cancer care and using
complementary therapies for supporting
health through breast cancer, alongside
using standard treatments.
The keynote speaker was Dr Francisco Contreras
of the Mexican Cancer Hospital, who spoke about
integrative approaches to breast cancer practised at
the Oasis of Hope Hospital. Dr Contreras is Consultant
Oncologist and a Medical Director of the Oasis, a
60 bed facility in Mexico, where he treats people
holistically, combining standard treatments such as
surgery and chemotherapy with nutritional and other
‘natural’ methods. This ‘integrative’ approach places
great emphasis on supporting the body and restoring
full immune function.
He spoke of the principles and practises of his work
and detailed the use some very interesting intravenous
Holistic cancer care
38 holistic therapist 2014 holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com
Louise Everettlouise@holistictherapistmagazine.com

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Louise Everettlouise@holistictherapistmagazine.com

  • 1. OCT/NOV/DEC 2014 Issue 12 T h e I n d u s t r y ’ s N o . 1 B u s i n e s s g u i d e BUSINESS CASE STUDY SPECIAL+ Win!£200 OF HIGHQUALITY TEASFROM PHOENIXMEDICAL EASY STEPS to build your client list Learn how to receive Bank Holiday Working CREATE GREAT PR 12 INCREASE your revenue Make the work for holidays You £4.50
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  • 3. 28 70% or more patients present with symptons wholly or partially cased by allergy. Many therapists who are working effectively in the field of allergy today have been trained by the Institute When Allergy Therapy becomes part of your practice, many more patients come to you by recommendation National health service patients may wait up to 13 weeks for specialist practical help Registered Qualified Therapists Information for Allergy Sufferers Help to find a Practitioner in your area An approach that does not rely on drugs or diet Register of over 300 Specialised Allergy Clinics Training for Health Professionals Associated Homoeopathic Pharmacy
  • 4. IT TAKES GUTS TO BE HEALTHY Good digestion is the cornerstone of optimal health. NEW from Solgar WHAT’S DIFFERENT ABOUT NEW SOLGAR® PROBI® 20 BILLION AND PROBI® 30 BILLION? Food supplements should not be used instead of a varied balanced diet and a healthy lifestyle. Solgar® is a registered trademark of Solgar. Probi® is a trademark of Probi AB. Available at Independent Health Food Stores. Visit www.solgar.co.uk for your nearest stockist. •Live indigenous cultures •Over 10 years of documented and substantiated scientific review •True potency even at expiration •Formulated to survive stomach acid AND THEY WORK! SOLGAR VITAMIN AND HERB essentials for life’s journey
  • 5. 9 Books to nourish your body and mind Our book reviews and recommendations, plus Words of Wisdom 10 News Dates Including news of HTM’s latest training days 12 The CAM Coach How to increase your revenue with Mark Shields 14 How to Communicate Your Message on the Web Master the art of SEO with JP’s online advice 15 How to Create Shareable Content Amanda Cook’s tips to create content that compels 16 Are Your Clients Draining You? Avoid burnout with Lisa Turner’s tips 17 Light Touch Therapy Training Case study: How Susanna Terry made it 18 Light Up Your Soul Case study: Theresa Maddison’s therapy and training business 19 Where Could Volunteering Take You? Case study: Jayne Welch talks us through her work at St Oswald’s Hospice 20 LJ’s Journal Learn to receive 22 Working the Holiday Season Jane Sheehan’s advice on Bank Holiday working 24 12 Steps to Transform Your Practice From 2 to 20 Clients a Week Rachel Fairweather’s inspirational advice 26 Stress Illness Recovery Practitioners Association Case study: A new approach to chronic pain recovery 29 Spooky Promos Jordan’s tips for using Halloween to scare up some business 30 Write a Great Press Release PR expert Susan Brookes-Morris on getting your message out there 32 Ask the Hale Clinic Our experts tell us how to ease back pain 34 Competition Win fabulous prizes with our latest giveaway 37 Ask Sandy Why your body is not against you 38 Dr Hopwood’s Soapbox Is there a natural alternative to chemotherapy? 40 Rozy’s Yoga How to unleash your authentic self 42 Singing as Therapy Danny Vice-Holt sings the praises of finding your voice 44 Meet the Maker: Afyna Organic Skincare A young Cornish entrepreneur shares her secrets 50 Janey’s Picks Janey Lee Grace on natural goodies for nourishing winter skin and hair 51 The Joy of Foraging Edward Joy on reconnecting with nature’s seasonal bounty 52 A Bonfire Night Feast Charlotte’s supper time treats to make the night go with a bang 54 Meet the Maker: Wild Nutrition Charlie and Henrietta Norton’s family nutrition business 62 Makeup Therapy From mum to party fox with Emily Rose’s makeup cheats 63 Bath to Bedtime Bliss Indulgent treats for a luxurious night in 64 Ethical Christmas Gift Guide The HTM team reveal the gifts they’d like to give and receive 64 Look naturally younger With celebrity therapist Marisa Peer You Your Health You Your Business 05holistic therapist 2014holistictherapistmagazine.com Contents 24 18 40
  • 6. WHOLESOME, NATURALHEALTH SUPPLEMENTS THATREALLY WORK. OUR COMPANY IS ALL ABOUT SUPPLYING HIGH QUALITY HEALTH PRODUCTS THAT CAN BOOST YOUR SPORTING PERFORMANCE AND BENEFIT YOUR GENERAL HEALTH AND WELL-BEING. AFTER ALL, WHY SHOULD YOU HAVE TO SACRIFICE ONE FOR THE OTHER?! TheaimofVivoNutritionistocutthroughthemassesofso-calledhealthproductsandprovide aselectrangeofonlythefinestsupplementsfromtrustworthyandreliablebrands.Allour productsarecompletelyjunk-free-sonofillers,binders,allergensorartificialingredients. Justwholesome,naturalhealthsupplementsthatREALLYwork. ALL PRODUCTS TRIED TESTED NO GMO We say No to GMO containing products ALL PRODUCTS STORED IN CORRECT CONDITIONS OPEN MINDED TO NEW STUDIES VISIT: WWW.VIVONUTRITION.CO.UK All productsonline use clear simple nutritionalsymbols
  • 7. Dear therapist, Summer is now fading, the leaves are turning, and it’s time to think about everything you have achieved this year. This autumn issue is all about celebrating success, creating opportunities for your business, and looking after yourself to make sure that you are healthy as well as wealthy (the latter can take a little longer, but that’s why we’re here to help!) Our contributors have produced a bumper crop of excellent business advice articles for this issue. From inside info on how to increase your revenue (p12-13) to building up your client base from 2 to 20 in 12 easy steps (p24-25), creating great PR that sells your services (page 32) and advice on Bank Holiday working – to work or not (p22-23) we have all you need and more to create and grow your holistic therapy business. This autumn issue is also a business case study special, and we’ve scoured the world of holistic health practitioners to bring you the most inspiring stories of real people who took the leap into CAM. Jordan shares her top Hallowe’en business promo tips, while on page 20, Louis Jensen shows us how to be open to receiving, not only at this season of giving but all year round. And I don’t mean how to get more presents! We have some great advice on learning the dark arts of search engine optimisation (p14), and some top tips for creating engaging website content that clients will love to read, and most importantly, share (p15). Of course, creating and sustaining a healthy business begins with having a healthy you – mind, body and soul. Our health section is packed with advice on how to nurture yourself, from yoga, to positive thinking, to nourishing your skin with organic skincare and your body with healthy foods. Our Meet the Maker series features the founders of Wild Nutrition, while we also get advice on how to forage for delicious wild foods at this time of year. Our guide to ethical Christmas gifts is packed with goodies that the HTM team would love to give and receive, so you’re all set for the festive season to begin, then ready to think about embracing a brand New Year and all the wonderful things it could bring you. This is also my last issue as the editor of HTM – I’m moving on to new things and want to thank you for your wonderful loyalty to the magazine. I will be handing over the reins to the fabulous Louise Everett who I am sure will bring enthusiasm, vibrance and an even brighter future to the magazine. Joy and love of the season to you! Amy x Managing Editor HolisticTherapistMagazine.com Managing Director Jayson Firmager jay@holistictherapistmagazine.com Art Director Richard Hejsak richard@holistictherapistmagazine.com Managing Editor Amy Schofield amy@holistictherapistmagazine.com Sales Team +44 (0) 208 668 5423 sales@holistictherapistmagazine.com Photographer: Tina Nikolovski Hair: Kathryn Ilijoski @ 121 Hair Make Up: Liz Bomben Styling: Daniella Jukic Model: Bella Salafia Holistic Therapist Magazine is published quarterly (four times per annum) by Media Edge London Ltd. No part of Holistic Therapist Magazine may be reproduced, stored in a retrieval system or transmitted to any form without permission. Views expressed in the magazine are not necessarily those of Media Edge London Ltd. During printing, images may be subject to a 15% variation, © Copyright belongs to Media Edge London Ltd. All rights reserved. Please either keep this magazine for future reference, pass it on for somebody else to read, or recycle. HolisticTherapistMagazine.com Twitter.com/HolisticTMag facebook.com/HolisticTMag Proud supporter of Breakthrough Breast Cancer GO PINK. RAISE MONEY. SAVE LIVES. Breakthrough.org.uk Printed by leading independent printer, Headley Brothers: headley.co.uk With a special thank you to Vicky Killick NextIssue * Fresh business ideas * Business case studies * H ealthy N ew You * PR M arketing tips Outin JANUARY NOT YET A SUBSCRIBER? holistictherapistmagazine.com/product- category/subscriptions Editor’s Letter
  • 8. holistictherapistmagazine.com OTHER ISSUE 12 CONTRIBUTORS Lisa Turner, Susanna Terry, Theresa Maddison, Jayne Welch, Georgie Oldfield, Sophia Kupse, Kaori Murphy, Carina Petter, Sara Young, Edward Joy, Charlie Norton, Henrietta Norton, Marisa Peer holistic therapist 2014 Contributors MARK SHIELDS (p12-13) lifepractice.co.uk Sandy Newbigging (p37) sandynewbigging.com Emily Rose (p62) emilyrosemakeupartist.co.uk JANEY LEE GRACE (p50) imperfectlynatural.com SUSAN BROOKES- MORRIS (p30-31) pwositivepublicity.biz JANE SHEEHAN (p22-23) footreading.com AMANDA COOK (p15) wellpreneuronline.com LOUISE JENSEN (p20) thehappystarfish.co.uk JORDAN MARTIN (p29) holistictherapistmagazine.com JONATHANPOLLINGER(p14) intranetfuture.com Danny Vice-Holt (p42) harmonessence.co.uk Vicky Killick (p10) holistictherapistmagazine.com Rosanna Kalliabetsos (p40-41) injoy-yoga.com Rachel Fairweather (p24-25) jingmassage.com Charlotte Palmer (p52-53) foodspecialist.co.uk DR STEPHEN HOPWOOD (p38-39) arcturusclinic.co.uk 08
  • 9. Do you have a recommendation? Perhaps you’d like to write a review for next issue? Or maybe you are an author and would like us to review your book? Email the editor: louise@holistictherapistmagazine.com 09holistic therapist 2014holistictherapistmagazine.com Book Review BUSINESS Curl up and get cosy with a good book as the weather cools down. Healthy reads for body and mind The Spirit in Aromatherapy Working with Intuition (Gill Farrer- Halls, £11.99, singingdragon.com) Knowing and using your intuition is integral to healing of any kind, and this informative and useful book focuses on the importance of intuition in aromatherapy blending, essential and base oil selection and bodywork. Gill Farrer- Halls draws on her vast experience as a practising aromatherapist to help readers to deepen their practice. Gill guides novice and experienced aromatherapists through how to increase their intuitive awareness of individual essential oils, and coaches on how to use meditative techniques to transform their work. She also shares helpful tips on creating holistic blends for clients and how to develop long-term client relationships through intuitive practice. The Massage Therapist’s Pocket Book of Pathology (Su Fox, £12.99, amazon.co.uk) Designed to be an essential quick reference guide for bodyworkers and anyone with a keen interest in massage, from students to long-term experienced practitioners, this handy companion text outlines a wide range of pathologies (the things that go wrong with the tissues and workings of the body) that massage therapists may encounter in their daily work. Understanding these is vital for practitioners, and the book explores how to delve deeper into the client’s condition by asking the right questions, which will inform decisions about treatment and how massage therapists can safely adapt their skills for each client. Sleep Better with Natural Therapies (Sharon Tay, £14.99, singingdragon.com): Most of us will have experienced problems with dropping off, and staying asleep at some time or other. Holistic medical consultant Peter Smith’s “100% natural sleep solution” is contained in this book, which offers indispensable advice including how sleep works; the psychological causes of insomnia; how to practice good sleep behaviours; how to use dietary supplements to promote sleep and how to create the right environment for good sleep. Whether you’re a night owl, early bird or serial napper, this book shows how it is possible to retrain the mind to resist the sleep inhibitors and stress responses that prevent you from settling down. Words of Wisdom... It’s not how much we give but how much love we put into giving. Mother Teresa eBook reads The Complete Herbal Guide Directory by Stacey Chillemi and Dr. Michael Chillemi Inviting in Light: 12 Steps to Create Vibrant Health by Amanda Froelich The Ayurvedic Cook- book for Beginners by Jennifer Jones £1.80 Kindle Purchase
  • 10. holistictherapistmagazine.com10 holistic therapist 2014 BUSINESS News Dates Inspiration corner with Vicky camexpo comes to town Tips for a stress-free holiday season Happy Birthday Each of us is like a flower, the type of flower is dependent on what it needs to help it grow. We may look at our flower every day and think it’s not growing - actually it is...so although we think we’re not moving forward really we are! The most beautiful flowers are al- ways the ones that take their time, and they are always the ones that may seem like they’re not grow- ing but one day we wake up and discover a beautiful blossom! We have many qualities that make us rare and beautiful flowers; sometimes we feel we are starved of sunshine and water, so in those times we need to find ourselves again. So go find your watering can and move yourself to the other side of the garden in the sun, rebalance and rejuvenate yourself. We are all beautiful flowers. Vicky x The UK’s biggest trade event for natural, integrative and complementary health- care, camexpo, is coming to Olympia, London, on 4 and 5 October. It’s an essential event for practitioners look- ing to stay up-to-date with all the latest research and product developments for their clients. Visit camexpo.co.uk Birthday wishes to therapy, beauty and healthcare equipment specialists Beautelle, who are celebrating 25 years of manufacturing their unique therapy equipment this year. Visit beautelle.co.uk for the full range. • Get some sunlight: Spend time outdoors on cold sunny days to top up your vitamin D supplies and combat the winter blues • Breathe citrus scents: Citrus fragrances have been found to boost feelings of well- being and alleviate stress, so dab some orange or lemon essential oil onto a hanky to sniff any time • Walk your worries away: Make time for a brisk walk every day, whatever the weather, to decrease anxiety and promote good sleep • Learn to say no: The holidays can be demanding, and you may be working as well as making sure that family and friends have a great time. Set boundaries and make time for you • Laugh it off: Laughing is a proven stress- buster, reducing stress hormones and boosting the immune system. Go on, have a laugh! GROWING TOWARDS THE SUN
  • 11. 11holistic therapist 2014holistictherapistmagazine.com DIARY DATES Congratulations to the winner of our Face the World competition, Trevor Frost, who anwsered correctly with B Tropical Rainforest. We also congratulate Louise Gillane who won our b2 beauty competition. We have another brilliant competition to enter in this issue - turn to page 34 to win £200 worth of high quality teas from Phoenix Medical. Good luck! News Dates BUSINESS Competition winner HTM business workshops: ‘Who is your target market?’ ‘What’s their age?’ Where would you find them? Do you know the answers to these questions? In this latest HTM business training session, you will learn how to: • Identify your target market and ideal customer • Craft a compelling marketing message • Define your marketing mix • Create agile marketing for your small business • Set goals and objectives for your marketing campaigns • Determine the effectiveness of impact and ease assessment • Run a marketing campaign • Test and measure results. Join us at the prestigious Hale Clinic in London on Saturday 25 October from 10am – 4pm to network, learn how to increase your client bookings, get better quality clients, and grow your business to the success it is meant to be. We’ll even throw a delicious lunch and drinks in! The Hale Clinic, 7 Park Crescent, London, W1B 1PF. Special Introductory price £99 per workshop for a limited time only! (Normal price £149.00). Magazine subscribers’ price £85.00. For more info: holistictherapistmagazine. com/holistic-therapist-training Creating a successful marketing strategy for your business OCTOBER FREE HOLISTIC FAIR WITH TASTER TREATMENTS AND STALLS Friday 11 October 2.15 - 4.30pm Weatherstone Therapies, Wood Green Central Library, High Rd, Wood Green, London, N22 6XD 0208 340 0566 weatherstonetherapies.co.uk MIND BODY SPIRIT EVENT Sat 11 October Winding Wheel, 13 Holywell St, Chesterfield, Derbyshire S41 7SA 07773 020995 whitelightevents.co.uk MIND BODY SPIRIT EVENT Sat 25 and Sun 26 Oct 10-5pm (workshops to 6pm) Nantwich Civic Hall, Beam Street, Nantwich, Cheshire, CW5 5DG Advance booking: day £3.50/£3, weekend £6/£5 (+£1 more on door) - workshops included 07828 187468 rosemarydouglas.com NOVEMBER AQUARIAN EVENTS - HEALTH WELLBEING EVENT Sat 1 and Sun 2 November 10am – 4pm The Plymouth Guildhall, City Centre, Plymouth PL1 2AA Lisa 07954 427722 or Debbi 07946 310239 aquarianevents@hotmail.co.uk aquarianspiritualevents.com EARTH ANGELS SPRING HOLISTIC MBS FAYRE Sun 2 November 11am - 4pm The Blackbourne Centre, Blackbourne Road, Elmswell, Suffolk, IP30 9UH Free Entry Louise Fowler - info@ angelcreations.co.uk angelcreations.co.uk JANE MASON MBS EVENT Sat 15 and Sun 16 November Llandudno Town Hall, Lloyd Street, Llandudno, North Wales, LL30 2UP info@janemasonevents.co.uk janemasonevents.co.uk DECEMBER HOLISTIC AND MYSTIC MIND, BODY, SOUL FAIR Sun 7 December 10am – 5pm Arora Hotel, Southgate Ave, Southgate, Crawley, West Sussex RH10 6LW Tracy Drew 01883 717069 holisticandmystic.com HOLISTIC, MIND BODY SOUL CRAFT FAYRE Sat 13 and Sun 14 December 10am – 5pm Plymouth Guild Hall, City Centre, Plymouth 01579 344019 / 07581 196062 info@hmbs-events.biz www.hmbs-events.biz
  • 12. BUSINESS The Cam Coach holistictherapistmagazine.com12 holistic therapist 2013 Increase REVENUEyour W HETHER you entered the industry to help people, to achieve greater health knowledge yourself, or to make money, one thing is for sure, if you want to run a successful business you need cash flow to do this. For a constant cash flow you need a steady flow of paying clients. Research suggests that 10% of complementary and alternative medicine practitioners work on a full-time basis, and 33% of this 10% are successful and doing well financially within our business models. Many practitioners I have spoken to admit that they would like to become full time practising professionals but due to the financial insecurities that are linked to our profession have not yet dared to take the plunge. So what exactly is it that one in 300 of us is doing that makes their business successful? Well firstly, successful businesspeople know their market and how to bring that market into their clinic. This can be done in a variety of ways. It always surprises me when new practitioners upload their website and then sit back and wait for the phone to ring. You need to actively be out there, interacting on social media, making sure your website is at the top of Google, letting your local market know you exist, creating business relationships with local GPs, surgeries, gyms, schools and businesses. START WITH A PLAN - WHAT DO I NEED TO EARN? HOW MANY CLIENTS DO I NEED? Forecast your desired earnings and divide this number by 45 weeks which equates to the actual amount of working weeks allowing for sickness and holiday. Calculate your average client session fee. Divide your annual income forecast by this average client spend. This will give you the total amount of clients you need to see annually to achieve your earnings target. Now divide that number by 45 weeks to give you how many per week on average you need to see. For example: £30,000 (desired earnings) divided by 45 weeks (actual working weeks) = £666.66 per week Client session fee £85.00 £30,000 divided by £85.00 = 352.94 (353) clients per year needed to be seen to achieve desired earnings 353 divided by 45 = 7.8 (8) clients a week. A successful business needs a healthy cash flow. Mark Shields coaches us on how to take positive action to keep your finances flowing.
  • 13. 13holistic therapist 2014holistictherapistmagazine.com The Cam Coach BUSINESS So you know that you need to build up a client base of eight clients a week to hit your targeted income of £30,000 per year. You can add lab tests and supplements onto this to increase your revenue. Going through this process and forming a written plan will focus your mind and give you an overview of where you are heading. Change to “We have a far greater chance of succeeding with our plans if they are written down. Therefore a business plan is key to any business’s success. Do you have one? ADOPT A PROFESSIONAL APPROACH However small you think your business is, adopt a professional approach and never compromise your image or representation. Remember that you are what you are perceived to be so make sure that you have a professional website. This is your advert to the outside world and gives you an opportunity to reach your target market directly. Research shows that 88% of clients find a practitioner through the web and if you are not online you are missing out a huge market. When questioning practitioners about websites I have found that generally they are put off through a fear of the unknown. Some are not technology minded and, therefore, shy away from learning about how to set a website up, so don’t or they ask someone else to do it for them. This can be a dangerous game as there are many companies and individuals out there who will offer website design at a cost without including optimisation or an editing facility for you to make simple changes when necessary. Equally, asking a friend to do one for you can create difficulties when they do not stick to deadlines. When we initially started our business many moons ago we kept costs low and used a really great company called “Webhealer” (webhealer. net). They offer a great basic package to set-up a website - £50 plus from £10.00 per month hosting fee. Call them on 0870 757 9878 (Be sure to mention you read about them in Holistic Therapist Magazine when you call). Once you have established a regular customer base then you can look at upgrading later on to access more features or you could have a more detailed website designed once you have some profit behind you. SORT OUT YOUR PAYMENT SYSTEMS You need to be able to deal with all client requirements and that includes the types of payment options available to them. Credit card payment is the most popular form of payment and if you do not offer this, you can lose credibility. Cardsave (cardsave.net) charge from £15.00 per month (tel: 0844 209150). If you work within a multi-discipline clinic setting perhaps the reception can take card payments on your behalf as your clients leave. Another option is PayPal, which offers a professional card reader for £49.99. There are no hidden or monthly charges; you just pay 2.75% in charges of the payments you take. Simple! Other ways for clients to pay you can be by invoicing them giving them your bank account details so that they can transfer funds through internet banking by making BACS payments. Finally, a telephone landline displayed on a website is far more professional and gives the impression you are stable and located, so try to avoid advertising a mobile number. TARGET THE HEART OF YOUR MARKET Set an advertising budget and ensure you stick to it. A rule of thumb is to set your budget at a maximum of 20% of turnover. You have to speculate to accumulate. After 10 years of researching and experimenting with different advertising strategies I have discovered the most successful way to advertise is with Google Adwords. By allocating a small budget and cleverly timing your campaign you can turn the tap on to a steady flow of enquiries whenever you want or need to. It’s that simple. So, as an example, start your campaign at four o’clock every day. This will allow your competitors’ budgets to have expired and you will reach number one on Google at half the normal price. In addition the evening is the most popular viewing time so will get double the viewings for half the cost. These days you cannot ignore the power of social media. Once again, to any technophobes, do not be afraid! All social media platforms offer step by step tutorials and “Help” areas on their websites so setting up an account is easy. Along with Google, social media is now the most successful way to build your profile and furthermore, it’s FREE. There are hundreds of social media courses out there; some cost money, some are free. We like Clare Jarratt (clairejarratt.co.uk) she gives a host of social media start up tips and mostly for free. Or read my fellow columnist, Jonathan Pollinger’s regular advice on social media in HTM. OBTAINING REFERRALS The best business is referred business from your current client base. So, ensure you give every new client a business card and/or leaflet, as by leaving something visual with them they can put it on the fridge or in their wallet or give to a friend who needs it. Encourage them to follow you on Twitter or Facebook and if they are pleased with the results they achieve through your clinic, ask them for a testimonial to use on your website. Another way of gaining referrals is to work with another practitioner/company of another discipline that would complement your client’s programme. For example, a nutritional therapist could refer her clients requiring exercise to Pilates lessons, or a life coach or hypnotherapist if they need some behavioural change work. Both these disciplines could of course refer your services vice versa. Also ask your local gym if you could set up a discounted membership to clients you refer to them; in return they may allow you to run workshops for their membership base. CREATE YOUR OWN PR Local businesses like to support local businesses. Approach the local paper for editorial, or the local radio to give advice on your particular therapy. If you don’t ask you don’t get. Approach the local gym to put up a poster of what you do, or the local GP surgery or dentist. Local community magazines are excellent. They cost around £20.00 to advertise and reach in excess of 1000 people all living and working within a mile of you. Finally, run free workshops. When you are setting up your clinic this is something that will help build your profile. By offering free workshops you are able to introduce your services to your local community/businesses. You will also be able to collect email addresses of your audience and create a database to keep in contact with them, alerting them to promotions, further workshops or events you may be involved in. So there are a few actions to get you started. They are currently working for other therapists so why shouldn’t they work for you? Always remember - if you do what you’ve always done, you’ll always get what you’ve always got. So make some changes today by taking some positive action. Article written by Mark Shields - lifepractice.co.uk / www.thecamcoach. com. Telephone: 01462 431112 i
  • 14. holistictherapistmagazine.com T HERE are a huge variety of SEO (search engine optimisation) definitions out there, but for the purposes of this article we’ll assume SEO is “the process of improving the visibility of a brand’s web presence in organic, ie unpaid, search results”. SEO can help your website, social networks and blogs appear near the top of the search results. Search engines crawl the internet using web “spiders” to look for keywords which are then stored in an index along with the website that they are found on. People can then look for words or combinations of words stored in the index. Results are presented using an algorithm or formula which looks for clues to give you the results you want from millions of web pages. Understanding this process is important as it can help you improve your SEO. Google’s algorithm relies on more than 200 unique signals that make it possible to guess what you might be looking for. These signals include things like keywords on your website, how often you update your website and backlinks - links from websites and social networks to your website. The above applies to natural or organic searches but you can pay for your website to be displayed as a sponsored result. On Google Adwords, paid-for results are displayed above and to the right of the organic search results. You pay on either a Pay Per Click (PPC) or cost per 1000 impressions (CPM). It’s worth trying to obtain the coveted no.1 position for your website in search results, but getting your website onto Page 1 of search results also helps. The higher you rank, the more people click on your website; the lower you rank, the fewer clicks and traffic your site will get. Incorporate keywords - Ensure that you include keywords in the title of your website pages and in the first paragraph. For example, if you’re an aromatherapist then phrases such as ‘essential oils’ should be included. You can find out which terms people use when researching aromatherapy or any business by using Google’s Keyword Planner, which also makes suggestions. But it’s important not to do overdo it; a process known as keyword stuffing is frowned upon by Google. Update content regularly - Providing fresh content on your website regularly is great for your visitors and Google likes it too. Write news articles, blogs or add photos. Make sure that your content is relevant for your audience. Encourage back links – Make sure that you add your website to local business directories and if you run workshops and events add details to event listings. Write articles that demonstrate your expertise for other websites, eg holistic therapy magazines (like this one!) and include your website address. Note that some sites carry more ‘authority’ than others, with education and government websites carrying the highest authority. Get active on social media – Having active social media profiles gives search engines and therefore potential clients more opportunities to find your brand. Facebook Pages, Twitter Profiles, LinkedIn Profiles and Pages and Google+ Profiles and Pages together with their content all show up in search results. Ensure that you use keywords and links to your website on your Profiles and Pages as well as in your tweets and posts. According to Google, 97% of people research local businesses online, so it’s very important to pay attention to your SEO, to ensure that your website is found by as many potential clients as possible. Check out my blog at intranetfuture.com/blog. How SEO works Knowing how to use SEO (search engine optimisation) to get your online content to the top of search results can seem daunting. Jonathan Pollinger shows us how to get SEO right 14 holistic therapist 2013 1 2 3 4 Get to the top! Focus on these key areas to: Master the darkarts SEO of BUSINESS JP’S Online Advice
  • 15. 15holistic therapist 2014holistictherapistmagazine.com tips for creating shareable content 5 i Take action! ! You’ve heard that “content is king” online, but how does that generate more clients for your business? Amanda Cook shows us how. Create Content Your Clients Will Love( Share) 3 2 5 1 4 I t’s Monday morning - time to update social media - but you can’t think of a single thing to write! What could you say that would be interesting? Is anyone reading it anyway? If you’ve done any social media or content marketing for your holistic business, I’m sure you’ve hit this point at least once (if not weekly!). Content can be a photo, video, blog post, social media update, list of tips, a recipe and so on. The key is that good content provides value on its own. It’s not a sales pitch. Good content is useful and/or entertaining, and it’s easy to share. Sharing is the sweet spot for online marketing. When your existing audience shares your content with their networks you reach more potential clients without any extra effort. Plus, since the content is shared by an existing connection, it’s like you come with a referral! It’s not about you! It’s about your audience. Who is your ideal potential client? What are their biggest concerns? What else do they need to know to get the best from treatment, for example, complementary lifestyle tips? If your potential client thinks your content is useful and relevant to their lifestyle, you’ll have a devoted follower who shares it with their friends. Start with the basics In most cases, your ideal client is a beginner. I commonly see this mistake with therapists after two to three years in business. You feel you’ve covered the basics, so you start to write about advanced topics. But your potential client isn’t an expert - she’s a beginner - and writing about advanced topics is going to scare her away. Answer common questions. Share simple tips that will get results even for beginners. Make it scannable Many people are busy and don’t have the patience to read a long article. Do you readers a favour and make your content easy to consume. If you’re writing an article, make it easy to scan, with bold subheadings and bulletpoints. Imagine your potential client reading on her mobile phone during her commute - how can you make it easy for her to understand and keep reading? Make it actionable Shareable content is about helping your potential client get closer to her desired result. Make it easy for her to put the information in your article into action by giving clear next steps. Include an image It’s popular now to create content that is only an image (for example, a quote or recipe written on top of a relevant image.) This type of content is effective because it’s quick to consume and easy to share. If you’re writing an article or blog post, include an image. It catches your eye, sets the tone, breaks up the text, and makes the article more appealing when shared on social media. Remember you need to have the rights to use the image. You can use your own photos, or purchase images for use on stock photography sites. Keep a long list of potential content topics, and brainstorm topics for 20 minutes using the five points above. Then pick the one that seems the most interesting to you, and create it! It won’t be perfect, but it’s more important to get your new content out into the world and start getting feedback (and sharing!) Amanda Cook is a health coach and online strategist for wellness entrepreneurs. She hosts the weekly WellpreneurOnline podcast where she interviews successful wellness entrepreneurs about how they’ve grown their businesses. Take her free 5 day blogging challenge to fill your blog with content your ideal clients will love (and share!) wellpreneuronline. com/blog-challenge. Online Content Marketing BUSINESS
  • 16. 16 holistic therapist 2013 holistictherapistmagazine.com Are CLIENTSyour draining you?Personal transformation coach and trainer Dr Lisa Turner explains how to identify the clients who are bad for you, and what action to take. Y OU don’t have to have been practising long before you have the experience of looking at your schedule see “that name” on your client list today, and feel your heart sink. Despite trying to dismiss the feeling because you’re kind and compassionate; it lingers, and keeps coming back. Whether we like to admit it or not, we all have clients we enjoy working with more than others, so naturally the flip side is that we will have those other clients that we don’t enjoy quite so much. But does it have to be this way? How can you spot them before it’s too late? And how can you prevent it happening? Signs that your client is draining you: 1. A sinking feeling when they call or when you see their name in the diary. 2. Feeling unusually tired after working with them, beyond your usual post work feeling. 3. Finding yourself thinking about them outside of their session times as they pop into your mind randomly. 4. Feeling frustrated by their progress (or lack thereof). 5. They are overly demanding, contacting you between sessions requesting an immediate response. 6. They show up late, cancel at short notice or don’t show up at all. This is an energy leak in your business and has to be stopped. What to look for BEFORE you take on that potential problem client It’s your right to work only with the people you choose. Don’t let finances or compassion cause you to take on clients you know are wrong for you. Watch out for these warning signs: 1. They have had a LOT of other therapies, but none has worked. This is a big red flag. You don’t want to be the next person on their list of people who failed to solve their problem. 2. They “bad mouth” past therapists for failing to help them. 3. “Victim thinking” - of course people need help and get into situations that they probably couldn’t have prevented. But are they stuck in blame and judgment or are they making a true attempt to move forward and heal? 4. They seem to be looking for a miracle. 5. They are unwilling to take responsibility for their own health and happiness, and take no action to change their lives. How to prevent your clients draining you They’re not always easy to spot but there are some steps you can take to prevent problem behaviour. 1. Have clear terms and conditions which explain exactly what they can and can’t expect and in what timescale. Get a lawyer to check it over. 2. Have clear boundaries. No it’s not ok for clients to call or text you if it’s not part of the service. If you want to offer this then do so as an extra “support package” and charge for it. Even if no one takes it you’re sending a clear message that you are not on call 24/7. 3. Make it clear that they will need to take action and responsibility for their healing. All change requires action. Make sure they know this and agree to it, and mention it in your terms and conditions or contract. 4. Have a clear coaching contract which lays out what is and isn’t included and what you can each expect of each other, both in and out of the sessions. For example it might make it clear that they commit to do any tasking, and when they can and can’t contact you. Being a therapist is a wonderful career where you can help people to turn their lives around, and with these few steps you’ll find yourself working with great clients who energise and inspire you. psycademy.co.uk BUSINESS Problematic Clients
  • 17. Case Study BUSINESS 17holistic therapist 2014holistictherapistmagazine.com Susanna Terry’s speciality is powerful yet gentle ‘light touch’ treatments to balance both energy and structure for health and freedom from pain “ My business is called Light Touch Therapy Training, and I’m based in Devon in Belstone, a small picturesque village on Dartmoor National Park. When I first started out as a holistic therapist I studied homeopathy and then I added various holistic therapies including Spinal Touch, Bio-Stress Release, Zero Balancing and various beauty treatments to my skills. My primary motivation for setting up my holistic therapy business was to help people become and remain healthy in a gentle but effective way, taking into account their mental, emotional and physical well-being as a whole. Having seen how much people suffer from health challenges and how disruptive and ineffective some of the conventional treatments are, I wanted to provide a highly energising healing approach to my clients. MY THERAPEUTIC TREATMENTS - I specialise in Spinal Touch, a powerful but ‘light touch’ treatment for backache and musculoskeletal problems. It is a holistic approach to body-work which realigns posture and the whole organism to the earth’s gravity. When treating my clients holistically, I may add one or more of my other therapies to complement the treatment. Homeopathic remedies also play a prominent part in my work. Homeopathy, with more than 2000 remedies of plant, animal and mineral origin, is a medical tradition in its own right. Unlike conventional drugs, homeopathic remedies are free from side effects as they are precisely diluted. They also they address emotional problems at the same time as physical complaints. My clients vary from the very young to the very old. Some CASE STUDY come to see me because they know how effective alternative and complementary therapies are; others come because somebody told them they felt better from the treatments. After receiving a Spinal Touch treatment they often say that they feel much ‘lighter’. The reason is that once they are properly realigned to gravity all the functions and organs of the body work more efficiently and effectively. Some simply say: ‘This is magic, the pain disappeared almost instantly!’ A WORD OF ADVICE - My advice to holistic therapists is to follow your intuition when deciding to learn any healing modality. There is of course a difference between learning the various therapies and setting up a holistic therapy practice. A holistic therapy business requires advertising which may be either purchased or free. Social media can be an important free element if it is done properly. Word of mouth is one of the best ways to make yourself known as an effective practitioner but it may take some time to have an effect. LOOKING TO THE FUTURE - I have trained as an online marketing coach and a social media consultant in order to promote the practices of other holistic therapists as well as my own. I shall continue my personal development through learning new modalities and attending courses. Since 1997 I have been training holistic therapists in ‘light touch ‘therapies such as Spinal Touch and Bio-Stress Release. Most of my course graduates have built thriving practices and I hope to carry on helping people to incorporate Light Touch Therapies in their work.” Susanna Terry MARH, MCMA, Dip ST, 01837 840718 Email: susanna.terry1@gmail.com lightouch.co.uk facebook.com/SpinalTouchTherapiesCourses A Light Touch
  • 18. Founder of Light Up Your Soul Therapies and Training, Theresa Maddison, talks therapies, training and teaching. WHAT IS YOUR BACKGROUND? - I’ve always been in healthcare; I was a nurse originally, then I retrained in beauty management and learned Reflexology in the second year of my HND. I’ve been in the industry for 22 years, 18 as a teacher, and I now run courses in Essex and the East Midlands. I went into healing and holistic therapies because I didn’t think a purely allopathic model of healthcare works. I wanted to help people to understand their own well being and take control if it, through learning it or using it to maintain their well being. WHAT DO YOU SPECIALISE IN? - I specialise in energy and vibrational treatments like Crystal, Colour therapy, Reiki and Angel healing, where you work on the subtle energetic bodies to restore balance and remove blockages. I particularly like to help those that have had emotional trauma, because everything begins as an energy imbalance and thus using frequency catalysts like crystals, and specific healing techniques can really shift cellular memory. However, I still love aromatherapy, reflexology and all the other treatments I do. My other speciality, which I also offer as a training course, is hot stone reflexology and I have developed my own crystal reflexology treatment which clients love. I’ll be teaching that as well very soon. WHAT ARE YOUR CLIENTS LIKE? - My clients come from many walks of life; mums, teenagers, mainly women, but men will try the treatments and if they see the results, they’ll be loyal. I treat a lot of businesswomen who need some TLC. I’m hoping to start working with servicemen and those in frontline services as they often suffer from stress related conditions. WHAT ADVICE WOULD YOU GIVE TO ASPIRING HOLISTIC THERAPISTS? - My advice to people wanting to set up their own holistic therapy business is: CASE STUDY Have some savings behind you if possible. Alternatively, cut down your hours at work to spend time building up your business or build it up at weekends. Research your required baseline qualifications. Make sure they are from an accredited government recognised awarding body like VTCT or BTEC , and make sure the teacher is just that- a qualified assessor and teacher who at least an award in teaching and lifelong learning. Research your market! How much are your competitors charging? Where do they advertise? Be prepared to network and always get testimonials from clients. Go on workshops from HMRC if possible and find a good bookkeeper! WHAT ARE YOUR FUTURE PLANS? - I’m still learning and developing and still want to learn so many things! I am working towards having a bigger centre, which offers nationally accredited qualifications, but not just holistic and massage based. I think everyone should learn Reiki for self-development and self-healing and as a therapist it is essential to protect yourself and keep yourself well. I want people to be able to learn more about spirituality and energy, using their intuition and developing their potential all under one roof. To me it’s obvious; Quantum physics recognises everything as pure energy; the Chinese and Indian cultures recognised this centuries ago. Western medicine has to start embracing the concept that energy blockage = disease. If energy flows well, you will be too! Call Theresa on 07889 603500, visitlightupyoursoultherapiesandtraining.co.uk, Like facebook.com/lightupyoursoultraining, or follow her on Twitter at twitter.com/hotstonemason. Theresa Maddison HND Dip, Cert-Ed, MBABTAC, MIICT, MAR, ACHO-RP, IQA,EQA. Light Up Your Soul BUSINESS Case Study 18 holistic therapist 2014 holistictherapistmagazine.com 1 2 3
  • 19. holistictherapistmagazine.com Case Study BUSINESS CASE STUDY attended a workshop about Reflexology Lymph Drainage (RLD) by Sally Kay which was excellent and something we’re discussing with the Hospice’s Lymphoedema Service.” One of Jayne’s specialities, the ‘M’ Technique, was founded in 1998 by Dr Jane Buckle when she was working in critical care, and is currently offered in 40 hospices across the UK. It is a registered method of structured touch suitable for those too fragile to receive massage, and it has a rapid and profound relaxing effect. “I trained in the technique in 2011, and was asked to become an instructor in 2012,” says Jayne. “I now run courses at the Hospice for multi-disciplinary colleagues, both internal and external, across the palliative care sector.” St Oswald’s provides specialist hospice care for adults, young people and children from across the North East of England. The hospice treats patients of all ages, with a diverse range of life- limiting conditions. “One patient I see on a weekly basis is constantly in and out of hospital having tests and treatments and she tells me her complementary therapy at the Hospice makes her feel ‘like a normal person having some pampering’,” says Jayne. Jayne and the team also work with carers, who can often neglect themselves while looking after others. “Carers often don’t have time to think about themselves, and can feel stressed, depressed and exhausted. One carer told me she wished she could ‘bottle the therapies and carry them around with her so she could dip into it when she needed a boost’. It’s such a privilege to work somewhere you can really make a difference to someone’s comfort and quality of life.” St Oswald’s and other UK hospices are always looking for volunteers to join their Complementary Therapy team. St Oswald’s Hospice: 0191 285 0063 stoswaldsuk.org / jaynewelch@stoswaldsuk.org / Twitter: @ stoswaldsuk / facebook.com/stoswaldshospice 19holistic therapist 2014 A volunteering role at her local hospice led Jayne Welch to a fulfilling career as a complementary therapist Where could volunteering take you? J AYNE Welch’s path to becoming a holistic therapist began when her children flew the nest and she found herself wondering what was next: “When my children got older I decided to go back to college; I chose to study aromatherapy because I was interested in it but also because a few years earlier my mum had died and she’d really benefited from complementary therapy when she was ill. I’d wished I’d been able to help her myself back then.” Jayne started out by doing treatments from home, as well as baby massage and yoga classes at local Sure Start centres. Then she began volunteering at the St Oswald’s Hospice in Newcastle Upon Tyne. “Although it was challenging, it was incredibly fulfilling. When a paid role came up, I was eager to apply!” Jayne now works as a part-time complementary therapist in the Complementary Therapy team at St Oswald’s Hospice, providing a range of treatments for patients. “The range of therapies includes aromatherapy, hot stone massage, Reiki, reflexology, Indian head massages, and most recently we’ve started offering the ‘M’ Technique,” explains Jayne. “The therapies are not used as an alternative to medical care, but as a complement, to improve wellbeing, reduce stress and anxiety, ease muscle tension and chronic pain, and provide a distraction from pain and worries.” The team works across both adult and children’s services, working with each individual’s needs and the multi-disciplinary care team. Jayne and her colleagues also provide complementary therapy for patients’ carers, to give them some ‘me’ time and a break from caring for their loved one. This generous soul also gives staff appointments for treatments after work, as a staff benefit. CPD is important to Jayne and it is clear that she loves her job and learning new things: “I love to learn, and I love training others, so in the future I would like to do lots more. Recently we
  • 20. 20 holistic therapist 2014 holistictherapistmagazine.com BUSINESS Lj’s Journal thehappystarfish.wordpress.com On the I loved working as a kinesiologist, guiding others on their journey to optimum health. I never had treatments myself but didn’t feel I needed to. I must be healthy – I’m talking about diet and lifestyle all day, right? Maybe, but then I had a huge wake up call and couldn’t take care of my own health needs. I didn’t know where to turn. I had a car accident which caused some permanent damage, along with exacerbating a pre-existing condition. The transformation from someone who always took care of the needs of others to experiencing chronic pain and immobility was instantaneous. I couldn’t cope with the dramatic change and, as a result, became clinically depressed and insular. Having a structural problem I couldn’t fix with my own therapy was frustrating and I stopped taking care of myself. I ate foods I knew to be inflammatory which intensified my pain levels, and didn’t carry out any of the self-care techniques I taught to others. It took the kindness of another therapist to say “look, let me give you some treatments and see if I can help.” Unconvinced but touched by the offer I committed to a series of treatments and the difference was phenomenal. I fell in love with therapy again, and not just my therapy either. Letting someone else take care of me motivated me to take care of myself too and with dietary changes, meditation and other self-help methods, emotionally I recovered enough to begin to practice again, and the better I felt, the more my business flourished. Since then I make sure I regularly receive treatments as well as give them. It can be easy as therapists to put the needs of others first. We do what we do because we love to help; to witness the change in clients throughout their time with us is a real privilege. It is easy to ignore the signs that we need to rest and take care of ourselves but we are not in the right place to help others if we are not functioning in peak condition - physically, emotionally and mentally. If you find your own needs are last on the list (if they are on the list at all!) try the four points below: They’re not always easy to spot but there are some steps you can take to prevent problem behaviour. NURTURE YOURSELF ON A DAILY BASIS - Exercise, meditate, read a book. Find something that recharges your batteries. You can’t give if you are emotionally drained. SET BOUNDARIES - How often have you scheduled a day off and someone will ask for a treatment? Even if it’s a family or friend learn to say no. You are deserving of your time. FOLLOW YOUR OWN ADVICE - Do you tell clients to take supplements, meditate, eat well, stretch? Do you do the things yourself that you recommend? If not, why not? If time is an issue see point 2! WHEN WAS THE LAST TIME YOU GAVE A TREATMENT? When was the last time you received a treatment? We have a natural tendency to put others before ourselves but receiving replenishes us spiritually as well as physically and we can give more without becoming depleted. As therapists it’s not easy to make the transition to being a client. There can be a feeling of failure at being a client, a sense of disappointment dawning - ‘is my therapy not enough?’ Louise Jensen explores how to learn to receive as well as give.. receiving end... It can be easy as therapists to put the needs of others first
  • 21. Luxury Organic SkincarePure nature. Perfect balance. shop online at www.primaveralife.co.uk LUXURIOUS SKINCARE USING THE WORLDS FINEST ORGANIC INGREDIENTS Available from good Health shops, independent Pharmacies or online at www.khadihair.co.uk • 100% plant based herbal hair colours • free from colour boosters • free from artificial colours • free from preservatives • free from chemical additives. DISCOVER A NEW DIMENSION OF NATURAL HAIR COLOURS
  • 22. 22 holistic therapist 2014 holistictherapistmagazine.com Foot Reader Jane Sheehan helps you to answer the question that many self-employed people ask over the Christmas holidays: to work or not to work? T hat is the question. Christmas and New Year are both busy seasons and quiet seasons depending on your business type. Some people see the bookings start to dwindle as their clients redirect their attention to office parties, Christmas shopping and seasonal preparations. So there’s the thing. Do you see the seasonal dip and decide that you too will close your business so that you can enjoy the jollities? Or do you examine your potential clients’ changing needs and amend your marketing and product offering accordingly? And it’s not just Christmas either. The same question applies to Mother’s Day, Father’s Day, Valentine’s Day, Easter, Summer Holidays, Bank Holidays – the list goes on. Workingthe holiday season BUSINESS Working On Bank Holidays
  • 23. 23holistic therapist 2014holistictherapistmagazine.com Grab a pen and write down what you could offer to suit each of these periods. For example: gift vouchers tailored to the season block bookings with a discount treatments tailored to the season such as tanning products for summer; Mother and daughter packages for Mother’s day; eyebrow and ear trims for Father’s Day De-stressing treatments for the post party season or pre-party pamper sessions Also think about the common ailments for the seasons such as hay fever, colds/flu, chilblains, stress, hangovers, dieting – have you a course of treatment or remedy that would appeal? It’s not just about giving away a discount either. If you would like a client to try something new, why not offer a fifteen minute taster of another treatment over and above the treatment they have purchased. In this way they can sample something new and may just be converted to give you an additional income stream. The longer you think, the more creative your ideas. Look at what other practitioners are offering. Should you be offering the same? Could you improve upon their offer? My hairdresser changes her drinks menu at Christmas from the usual tea/coffee offering to include alcohol-free mulled wine and hot lemon and honey. Grab your diary and work out when and how to introduce these offers to your clients. Note some magazines have deadlines three months in advance of publication so it’s not too early to start planning your Christmas marketing in August! Are you finding it hard to get yourself into the right mood to let your creative juices flow? The Beach Boys were reported to have a tray of sand under their desk when writing their hits, so they could remove their shoes, plunge their feet into the sand and get in the mood! I’m not suggesting you have a tray of snow under your desk, but you could try playing Christmas hits, and lighting a cinnamon candle to get you in the mood. Could you cross-fertilize your ideas with those from other industries? There used to be a hamper scheme where you could put aside money each month to eventually receive a Christmas Hamper with all the goodies you would need for the perfect Christmas meals. Could you do something similar but with your treatments or remedies? For example, my brother runs a fish and chip shop. He occasionally puts a coupon in the local paper offering a free cup of tea with any fish supper on production of the voucher. He finds people forget to bring the voucher but visit his shop as a result of seeing it. It builds awareness and traffic to his place. Once they find him, his intention is to retain them as regular customers. Could you do the same sort of thing? One of the advantages of running promotions over a bank holiday is that the majority of people are off work and thus it gives you a much bigger target audience to attract to your business. Running a taster day or an open day on a Bank Holiday may be just the push your potential client needs to become a lifelong user of your services. BUT REMEMBER - no matter how passionate you are about your business, the flip side of that passion is tiredness. You can’t maintain that passion when you are tired. Yet after a brief rest, the tiredness goes and you are back, full-steam ahead, driven by your passion. Ask yourself; would your business benefit more by you embracing the holiday season to have a holiday of your own, or would it benefit from you embracing the benefits of the above mentioned holiday promotions? Only you know the answer to this. Choose with care, and whatever you decide, may you have a jolly season ahead of you! Holistic Therapists can find more advice like this in Jane Sheehan’s third book - Sole Trader: The Holistic Therapy Business Handbook, in which she has incorporated everything she wishes she had known when she first set out on her own ‘Sole Trader’ journey. It is designed to act as ‘a mentor in your pocket’ and give therapists a head start when setting up their own business and is the only handbook of its type that is specifically aimed at the holistic therapist. footreading.com Working On Bank Holidays BUSINESS Get creative! Inspired ideas Target a seasonally a changing audience
  • 24. 24 holistic therapist 2013 holistictherapistmagazine.com BUSINESS Build Your Business Your “elevator pitch” should be: I F you are just starting out in your therapy practice it can seem insurmountable to even get to the point where you have 2 clients coming to you a week. Yet the good news is that if you have achieved this you have already done the hardest part! Believe me, those two clients will grow to 20 before you know it. Here are my 12 top tips for transforming your practice from 2 to 20 clients a week. Although any of these actions will bring you more clients by themselves, remember that the more marketing irons you put in the fire, the more results you will get. Step 1 - WORK ON YOUR “ELEVATOR PITCH”: Your elevator pitch is the “script” for how you will talk about your skills when someone asks the simple question; “So what do you do?” Every social or work occasion is an opportunity to gain more clients. Let’s face it, most people out there are in some kind of physical or emotional pain and in need of your services. - Short - no more than 60 seconds. (hence the name - you should be able to deliver your speech before the metaphorical elevator lands on the designated floor). - Designed to let your listener know what “you can do for them”. - Natural – keep practising until it is! - Delivered with a call to action: Offer to book your listener in there and then if they are in need of your services; or offer to call the next day to book them in; or give them a leaflet and ask them to let people know about you as you are building your practice. Make sure you talk passionately about what you do with everyone you come into contact with. Always tailor your conversation to your client’s needs - think of the question “What do you do?” as really asking “What can you do for me?” Step 2 - REBOOK YOUR 2 CLIENTS: Yes I know – it’s simple but often forgotten. Building a thriving practice is totally attainable with the right attitude and tools. Rachel Fairweather shows you how to use 12 easy steps to create the practice you want. to transforming your practice from 2 to 20 clients a week 12Easy Steps
  • 25. 25holistic therapist 2013holistictherapistmagazine.com Build Your Business BUSINESS No one needs a one- off treatment. Work on the Jing “fix in six” model of booking in clients who are in pain once a week for up to six weeks. As their pain decreases you can increase the time between treatments eventually moving your client on to a once-a- month maintenance schedule. Step 3 - WORK YOUR 2 CLIENTS: The 2 clients you have a week are presumably very happy with your services. In turn, those clients have their own networks of friends, relative and work colleagues who would benefit from your treatments. So as your personal trainer might say - “work it baby”- in other words maximise those 2 client relationships as much as you can. Sometimes this can be as simple as giving your existing clients some cards or leaflets and asking them to let their networks know about you. You could also incentivise referrals by asking them the names of 6 friends they think would benefit from a half price massage. You could also ask for testimonials for your website. Step 4 - WAGGLE YOUR NETWORKS: I once asked a friend how I could find someone with particular expertise and she replied “waggle your networks”. This is a great term for the concept of starting with those people you are already linked into. Every friend, relative or colleague should know you are in the business of looking for clients. What communities are you a part of? Do you have a full time job? Start with your work colleagues. Parent? Tell the other parents at the school gates. Social media is also a great way of spreading the word via existing links. Step 5 - NETWORK WITH THE “GATEKEEPERS”: A gatekeeper is the term I use to describe a key person who has access to lots of people who might need your services. Examples might be the local yoga teacher, organiser of the running club or your hairdresser. The best way of networking with the gatekeeper is to give them a great massage for free. Let them know what you can do (by your “elevator pitch”) and how you can help all the people they talk to. Step 6 - DO A FREE DAY’S MASSAGE AT A LOCAL BUSINESS: Call a large local business and offer their employees a day of your time for free. Offer 10 minute massage appointments over clothes on a table or on-site chair. Take your diary and make sure you get people’s email addresses and phone numbers. Follow up the day with calls or emails and book people in for longer treatments. Step 7 - DO A DEAL: Good deals are wonderful for attracting people to your business. This could be a half price or very cheap massage. Make sure your deals are time limited, one-off only and have a deadline. So for example you could offer a £10 massage treatment to get people through the door. In your advertising make it clear that this offer is for the first treatment only and only available until the end of the month. Use that £10 treatment to give your client a great massage and re-book them (at full price!). Step 8 - GET ON TWITTER: Follow some local businesses or yoga class or Pilates teachers. Strike up a conversation with them via Twitter. Retweet them and they will retweet you. Suggest writing a guest blog for their website or a local site - ideally one with a big following of people who might need your services. Step 9 - WORK ON YOUR SEO: Make sure you are working on your SEO rankings by ensuring your website content is optimized with key words and articles relevant to your potential clients. Step 10 - WRITE AN ARTICLE FOR THE LOCAL NEWSPAPER OR COMMUNITY MAGAZINE: This can be just as effective or more than the guest blog! Step 11 - GO TO WHERE THE AUDIENCE IS: Are there existing email or advertising networks you can plug into? I started my practice when I was a social worker by advertising on the in-house intranet which reached thousands of council workers. Step 12 - DO AT LEAST ONE THING IN THIS ARTICLE: Overwhelm is often the problem when starting your own business – there are so many things to do, but where do you start? Pick the easiest thing on this list. And just do it! n ABOUT RACHEL FAIRWEATHER AND THE JING INSTITUTE OF ADVANCED MASSAGE Rachel Fairweather is co-founder and director of The Jing Institute of Advanced Massage Training - an organisation dedicated to excellence in all aspects of postgraduate massage training. Check out their great new online courses and DVD in advanced clinical massage techniques. jingmassage.com / info@ jingmassage.com / 01273 628942. i
  • 26. 26 holistic therapist 2014 holistictherapistmagazine.com “My business is called SIRPA (Stress Illness Recovery Practitioners Association) and I am based in West Yorkshire. I run monthly clinics which help aid recovery from chronic pain and other persistent or recurring conditions. I run my clinics in central London, plus work with patients worldwide via Skype. I also run courses for health professionals interested in integrating our approach into their own work in Yorkshire, London and Birmingham. I am a physiotherapist by trade, then I began to train in alternative therapies, including reflexology, ‘adapted reflextherapy in spinal pain’, acupuncture and NST. This opened me up to the idea that the area pain was felt was not necessarily the origin of the pain and to explore what else might be going on. I left the NHS in 2005 due to the excellent results I was seeing using my skills for musculoskeletal pain. I then found that the more time (and privacy) I was able to provide for my patients, the better the therapeutic alliance and my outcomes improved. Since recognising that the majority of chronic pain is stress-induced and not due to a physical problem (as numerous studies conclude) I now no longer use hands-on therapies, but enable people to recover from their pain and regain their lives by helping them identify the links and triggers of their pain and use simple, self-empowering, strategies to deal with them. In 2007 I came across the concept on which my whole approach is now based, which was pioneered by John E Sarno MD, Professor of Rehabilitation at the New York University School of Medicine. As there were no specialists in this field in the UK or Europe, I visited Dr Sarno and set up my own programme here in the UK while developing strong peer support with a number of US specialists. CASE STUDY SIRPA was set up in 2010 to enable me to more effectively raise the profile of this work to people who could benefit from it, by training other health professionals (in both physical and mental health) in the first ever course worldwide in this field. My clients are mostly men and women aged between 20 and 55 years old, simply because they are more likely to be able to be computer literate and use our online programme and Skype. My work is very rewarding clinically, but my advice to anyone wishing to set up their own therapy business is that it is important to recognise that learning about marketing and running a business is very important in being able to make a success of it financially. WHAT’S NEXT? - I have recently published the first UK-written book in our field, ‘Chronic Pain: your key to recovery’, which provides a self-empowering approach enabling many people to recover independently. On 26th April 2015 we will be having our first UK/European conference at the Royal Society of Medicine and we have a number of the recognised specialists attending from the US to speak. I continue to develop SIRPA which will soon include a bursary for people unable to afford private treatment. I am also keen to continue my own personal development clinically by integrating new self-empowering strategies to further improve my patients’ outcomes. sirpauk.com / georgie@sirpauk.com / 01484 452500 / facebook.com/sirpauk / twitter.com/sirpauk Georgie Oldfield, SIRPA BUSINESS Case Study
  • 27. 27holistic therapist 2014holistictherapistmagazine.com Case Study BUSINESS holistictherapistmagazine.com Case Study BUSINESS CASE STUDY players. Anyone who suffers from acute or chronic neck, shoulder and back pain comes to me as ‘LT Therapy’ delivers rapid results after one treatment. I’d advise anyone wanting to set up their own holistic therapy business to go for it! Do your research and costings, as these are the keys to successin any business. Understand your target market and ensure you have lots of passion, drive and enthusiasm when developing your USP (unique selling point). People are becoming increasingly aware of the importance of looking after their wellbeing, so holistic therapies will always be in demand. WHAT DOES THE FUTURE HOLD? - I am currently writing my second book, a follow up to my first ‘The Muscle Whisperer-The Keys To Unlocking Your Back Pain’ available on Amazon and Kindle. It looks in depth at how we are sabotaging our physical bodies through our imprisoned minds. It also covers how we can look younger when we change our mental state and release our physical pain. I’m also launching my new CPD ‘LT Therapy’ training course in mid-September 2014 so that ‘LT Therapy’ can be accessed by anyone in the UK as well as overseas. I also intend to work closely with charities such as ‘Rethink Mental Illness’ and ‘Mind’. Through my work, I see hundreds of clients suffering from stress created by the demanding pressures of daily life. I am currently taking appointment bookings four weeks in advance for both my London and Bradford clinics. If not treated, stress will develop into mental health conditions such as anxiety disorders and depression. In the UK, there is a stigma and discrimination around mental illness, which the ‘Time to Change’ campaign wants to stop. If I can help change this negative attitude to a more positive approach, then I feel my work has made a difference on a significant scale. themusclewhisperer.co.uk / 07957 113425 / sophiathemw@gmail.com 27holistic therapist 2014 Sophia Kupse has two clinics, one in Bradford, West Yorkshire and the other in Harley Street, London, where she practises the treatment she founded, LT Therapy. The Muscle Whisperer, Sophia Kupse “ I had a severe car accident in 1987, and was told I may never walk again. Being told this while recovering drove me to research alternative methods that worked with healing the mind and body. Once I had successfully discovered how powerful the mind was in aiding recovery, I wanted to help others find a natural solution to resolving their pain and so my journey in holistic medicine began. I am now a qualified holistic practitioner and I’ve been working with Eastern and Western therapies for over 20 years. I have specialised in several disciplines of massage including Sports, Indian head, Myofascial Release, Aromatherapy, Deep Tissue, and Acupressure. WHAT IS LT THERAPY? - ‘Langellotti Tri-Therapy’ or ‘LT Therapy’ is a three-way treatment using an advanced massage technique, volcanic heat and ice marble that releases emotional and physical stress and trauma held in the neck, shoulder and back muscles. The stones are formed from a South American Volcano and tumbled a thousand times to reach their smooth state. Only volcanic stone can be used as it retains the 62 degrees heat required throughout the treatment, a key part in restoring flexibility to the muscles. Whilst manipulating the muscle, I use the heat to detox and release negative emotions held within. The client instantly feels the pain diminishing. The gentle yet powerful action of this natural element removes toxins and lactic acid quickly, which can be harmful to the muscles. The ice marble from Carrara in Tuscany is a natural anti-inflammatory, which allows the muscle to recover rapidly, restoring flexibility, mobility and texture. I treat a variety of people, from Hollywood ‘royalty’ such as Liv Tyler, to housewives, bankers, teachers, cabin crew, and sports
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  • 29. 29holistic therapist 2014holistictherapistmagazine.com Jordan’s Promo Tips BUSINESS promotions SPELLBOUND: Offer holistic flower spells to your clients, send them via email or perhaps give copies with some flower essence as a gift for clients booking a series of treatments. There are some great books that share the holistic healing benefits of flowers and flower essences, including Tess Whitehurst’s The Magic of Flowers. TRICK OR TREAT: Use a hollowed- out pumpkin, or a bowl, preferably black so it gives the appearance of a cauldron, and fill it with lots of folded up notes with tricks or treats written on them. Let all customers pick a ‘Trick or Treat’. Add some tricks, for example, ‘Boo! No treat this time’, but add more treats, as an incentive, for example, ‘Treat a friend to a free mini treatment when you book one at full price in October and November’. IT’S A SCREAM: Have a laugh and ask your clients to write their best Halloween joke, with their contact details written on the back. Pop all of the jokes in a free prize draw and offer the prize of a mini treatment. BOO! DISPLAYS: Many treatment rooms will have a plastic skeleton hanging around, so give it pride of place in your window or entrance. You could place a poster or sign in its hands offering 20% off all treatments booked in October. You could also carve out your logo or business name in a pumpkin and instead of adding a candle, fill it with business cards or discount vouchers. As always put an expiry date on any promotions! You could even have a person dress up and stand still in your window, and move quickly or ‘boo!’ members of the public. Most people are good sports and intrigued, as long as you are not terrifying passers-by and it is done with light-hearted intention! Of course if they get a discounted voucher too. FORGET YOUR FEARS: This is a great time to offer discounts on therapies and treatments that aim to eradicate people’s fears and phobias, so if you work in The Mind Detox Method, or hypnosis, Reiki, NLP, or other such modalities, then it will raise more awareness for your services. BEWITCHED: Contact a reputable tarot reader to offer free five-minute readings to clients – they are likely to do this for a small fee, or as a promotion for their own business. You could give them a free treatment as a thank you. RECIPES: Email your clients with Halloween offers and include seasonal recipes, such as warm apple cider, or pumpkin pie, perhaps a creamy pumpkin soup, or garlic pasta or bread. CANDY BAGS: You could have some paper candy bags printed with your logo for clients to give to their children, or maybe organic cotton tote bags are within your budget – your client is certain to re-use it, which means free advertising for your business. SPOOKY PARTNERS: Team up with a costume shop, hair salon or restaurant to offer mutual promotional freebies or prizes. This is a great way to help local businesses help you. HALLOWEEN PACKAGES: Promote your offers in advance so you get bookings from regular clients, as well as attracting new customers. It is very important to have catchy promotional names – here are some examples to start your creative juices flowing: ‘Dracula’s Bride’; ‘Twilight Treatments for Two’; ‘A massage from the other side’; ‘Boo-tastic Offer’. Happy Halloween! Halloween is such a fun date in the calendar and most people are up for the spooky festivities, so it is a great opportunity to inject some life into your business with our top ten promotional tips! Spook-tacular 1 5 6 7 8 9 10 2 3 4
  • 30. I F you want to get your holistic health business in the press then it’s essential that you craft a great press release. Start with a great headline. Journalists and news rooms are busy so you need a headline that will attract immediate attention and encourage them to read on. Use an active voice throughout your press release and write in the third person. Cover the five W’s in your first paragraph: Go on to give additional details. Try to include quotes from relevant parties; this could be you, a customer or anyone else involved with the story. Depending on the topic it may also be useful to include some facts and figures as this will give additional credibility to your story, but do make it clear whether this is from your own personal research or a published study. Include some emotion and human interest in your story. We all love to hear about other people so this will help to engage the journalists. As holistic therapists you must have many stories and testimonials to share of clients who love the service you provide and how you make them feel. Where relevant refer to the benefits of the products or service as this will help journalists to see why readers would be interested in the story. Remember though that it must not sound like an advertisement - there must be a story element to your press release. You must give a professional impression so ensure all spelling and grammar is correct. Do a spelling and grammar check on your document. It might also help to read what you’ve written out loud or to get a friend or colleague to proofread it. Ideally a press release should be no more than one side of A4, with an additional notes page. This ‘Notes for Editors’ page can include contact information and links to your website and social media pages. Set out some background information here too. This might be holistic therapist 201430 BUSINESS Create Great PR Make it personal Cross the Ts and dot the Is PR whizz Susan Brookes-Morris of Positive Publicity shares her tips for crafting the ideal press release that will get you and your business noticed. holistictherapistmagazine.com to a perfect write HOW press release WHO? What? Why?WHEN? Where?
  • 31. 31holistic therapist 2014holistictherapistmagazine.com further information about you or your company and its philosophy, number of employees, why you decided to set up the business and other supplementary details. The whole object is to make things as simple as possible to keep the journalist on your side. Most will lose interest if there is too much research and investigation to do as they are usually on tight deadlines. Always include some good quality images that could be used to illustrate the piece. The newspaper or magazine may decide to take their own but it’s very helpful and always appreciated if you offer one or two images so that if they choose they can just use your press release and photos straight away. Some of my press releases have been used word for word in newspapers and published with one of the photographs I sent within days. Even a brilliantly written press release is unlikely to attract attention if it is not sent to the correct place. Consider the publications that your target audience is likely to read. Look through copies of these and observe the type of stories they feature and the language used. Make your press release conform to this style. Notice which journalists are named at the top of articles which are similar to your topic. Approach those contacts. Make sure that you’re sending your press release to the right person; there is little point sending a business story to a journalist who specialises in entertainment or politics. It is usually relatively easy to find contact details on the internet but if you struggle with this, just telephone the publication to ask for them. It is a good idea to build up your own media address book of contacts relevant to your industry although you should always check that these are current. The right approach Some journalists prefer approaches by telephone while others like to receive things by email. It is just a case of trying or asking to discover which they prefer. Once you receive contact from a journalist try to nurture the relationship. Ask them if there’s any other assistance you can provide and offer to supply other pieces. Always respond to their enquiries promptly and hopefully you will soon become a credible and reliable source and find that they are contacting you to ask for content. Cover the 5 W’s Add genuine human interest Spell check every time Include relevant and high quality images Send it to the right person at the right publication Susan Brookes-Morris is the owner of Positive Publicity, a PR company that is passionate about raising the profile of those who make a positive difference to our lives. Susan regularly secures radio interviews and coverage for her clients in international, regional and local magazines and newspapers. She also organises launch and promotional events and sources speaking engagements. Susan offers a range of packages and can also tailor her services to suit individual requirements. Visit positivepublicity.biz. Create Great PR BUSINESS Keep it simple Right place, right time The right approach Bio: Top tips for press release success 5
  • 32. vegetables, which help to reduce the impact of the pro-inflammatory foods, inflammation is likely to occur. Nightshade vegetables such as potatoes, tomatoes, peppers and aubergines: Nightshade vegetables contain alkaloids which can contribute to joint pain by causing excess loss of calcium from bone and excessive depositing of calcium in the soft tissue. Food intolerances and leaky gut syndrome link: leaky gut syndrome is increased permeability of this lining, and it alters the molecules which prime your immune system for action by allowing molecules that don’t ordinarily pass through the gut lining to get access to your immune system, causing inflammation. Two-thirds of your immune system lies within in the wall of the small intestine. The gut lining gets damaged by eating allergenic foods such as gluten, wheat and dairy, if you have intolerances to those foods, as they are not digested fully. Balancing your blood sugar, following the anti-inflammatory diet and addressing food intolerances and leaky gut issue is the ideal first approach to back pain. CARINA PETTER – OSTEOPATHY Osteopathy is a system of diagnosis and treatment based on the good functioning of the musculoskeletal system. As osteopaths, we are concerned with any condition where there is dysfunction leading to restriction of movement and balance, although we are probably best known for treating back pain. This covers a wide range of examples, from the chronic pain of degeneration and arthritis, through the acute sudden onsets with trauma and sports injuries, to the growing pains of a developing child. Osteopathy works to integrate the musculoskeletal system with all the body systems as alteration in the function here can lead to changes in the function of the whole body. As we age we lose the ability to adapt and compensate for these restrictions resulting from earlier injuries and traumas. Consequently, apparently quite minor strains can have lasting effects such as changes in posture and how we move and sit. Changes can then become habit and so lead on to structural alterations which give us our idiosyncratic posture and gait. Osteopaths will not only treat the symptoms of the pain but will look for the underlying causes and attempt to restore function here to help prevent recurrence of the pain. Research at the British School of Osteopathy has shown that spinal inflexibility can cause lower back pain which may explain why manual therapy can ease pain by improving mobility and muscle function. Manual therapy, including osteopathy, has been recognised by NICE for the treatment of lower back pain. haleclinic.com 020 7631 0156 KAORI MURPHY - NUTRITION Back pain can have many underlying causes such as structural issues (problems in the discs, misalignment of the spine, muscular tensions, and so on); nutritional imbalances (pro-inflammatory diet and lifestyle), and emotional connections (we store trauma in the cells of the body – the cellular memory theory). When dealing with back pain nutritionally, addressing the factors that contribute to inflammation in the body is vital. For example, all of the following are inflammatory factors: Blood sugar imbalance: As blood sugar levels rise, the pancreas produces insulin, a hormone that prompts cells to absorb blood sugar for energy or storage. Insulin increases inflammation in the body. Pro-inflammatory foods: In addition to foods that causes the blood sugar spike, there are pro-inflammatory food items such as red meat, dairy products and hydrogenated fats and trans fats. If you are also lacking in anti-inflammatory foods in your diet such as oily fish and omega 3 rich nuts and seeds and antioxidant rich foods, for example, fresh fruits and 32 holistic therapist 2014 holistictherapistmagazine.com Ask the ExpertsHolistic Health YOU YOUR HEALTH Ask the Experts 1 2 4 The Hale Clinic’s experts advise us on how to treat back pain holistically, using nutrition and osteopathy.
  • 33. SUBS PAGE Need to update with last issue Enjoy a yearly subscription to our magazine for just £18! (normally £24) for a limited time only! PLUS… To enjoy this special offer please visit... holistictherapistmagazine.com/subscribe *Free gift is subject to availability, and offer is permitted to UK addresses only. High Five Multivitamin Mineral 30 veg caps RRP £7.95 - Helps convert food into energy and is essential for the normal functioning of the adrenal glands, along with other benefits. 100% Organic Omega 3:6:9 Oil 200ml RRP £9.50 - Nutritional oil for everyday and the family. your free gifts!... JUL/AUG/SEP 2014 ISSUE 11 T H E I N D U S T R Y ’ S N O . 1 B U S I N E S S G U I D E NEW! HOLISTIC EXPERT PANEL+ WIN!A FACIAL MASSAGECOURSE WORTHOVER £400! Let Yourself Shine! Let Yourself Shine! CPD FOR CONTINUING SUCCESS CREATE GREAT PR COMMUNICATION SKILLS FOR THERAPISTS HONE YOUR SOFT SKILLS HOW TO FORGEA FUTURE IN CAM Holistic Therapist Magazine is collectable, and will guide you in business, as well as provide you with stories and features especially for you and your health… so to guarantee your copy delivered to your door each quarter, simply subscribe using the easy payment method on: 4 issues forjust £18!(normally £24per year) AUTUMN SUBSCRIPTION OFFER
  • 34. holistictherapistmagazine.com YOU YOUR HEALTH Competition T HE team at Phoenix Medical Ltd has a broad and professional knowledge of Chinese Medicine and its market, and is experienced in providing a complete full range of professional services to holistic therapists. From the simple wholesale services of Chinese Herbal Medicine, acupuncture needles, wellbeing products, Chinese herbal teas, and Chinese Medical equipment, to the sponsoring and organisation of continuous professional development (CPD) seminars and workshops. The finest products The Phoenix Medical mission is to supply the finest quality Chinese medicinal products to Europe. All Phoenix Medical products have been fully certified by CE and GMP standards. Phoenix Medical are also pleased to be working closely with the Chinese medical community in Europe and with regulating bodies such as ATCM, BACC, RCHM and FTCM to build up a reliable Chinese medicine promotional network. With direct support from these leading manufacturers, Phoenix Medical are capable of providing customers with superior high quality products on a direct sale price, along with a comprehensive and professional service. Bringing quality Chinese Medicine to Europe As the European representative of Jiangyin Tianjiang Pharmaceutical Co. Ltd, the first RD manufacturer of herbal granules in China, Phoenix Medical is dedicated to developing and encouraging the growth of high quality Chinese Medicine within the European market. The company has set up a Phoenix Medical Education of Acupuncture and Chinese Medicine programme, plus a European local distributor network and has been sponsoring Chinese Medicine seminars and workshops. Acupuncture needles The acupuncture needles are manufactured in Phoenix Medical’s own factory, ensuring complete control over each step of the manufacturing process. Made from the highest grade Japanese surgical stainless steel to meet the highest specifications, each needle conforms to a rigorous 27-step quality control procedure. Each needle tip is also triple polished for pain free insertion. eu DISCOVER CHINESE MEDICINE PRODUCTS WIN! 34 holistic therapist 2014
  • 35. 35holistic therapist 2014 Competition YOU YOUR HEALTH Herbs Phoenix Medical provides the finest authenticated DaoDi Herbs herbs available, giving you peace of mind that you are providing your clients with the highest quality herbal products. • 100% unsulphured • 100% traceability • Batch-to-batch Certificate of Analysis • On-site Pao-Zhi processing according to classical method • Spray drying method allows higher concentration and purer end product • 600+ Varieties, 70+ Pao Zhi herbs, widest range available • Raw materials come from the manufacturer’s GAP certified fields and authenticated places of origin with on site Pao-Zhi processing to ensure excellent quality. • Decoction methods are conducted using classic references (using only water) to ensure consistent results. • Certificates of analysis are provided for every single batch of every herb. This includes: Authentication, Heavy-metal, Pesticide residue and microbiological analysis. • Perfectly soluble in warm water, making consumption easier for your patients • Proudly working with research institutes in the UK • Participating in NHS clinical study projects. Prescription service • Extensive range of granules and dried herbs to customise your prescription to your specification • User-friendly system and support • Operated by fully trained personnel under RCHM guidelines • Certificate of analysis provided for each batch of every ingredient for your reference • Repeat prescription facility • Personalised, waterproof, full colour label with your logo and practice details • Same day dispatch via Free Next Day Express delivery. Aura Tea Phoenix Medical stock a wide range of tea products from Aura, a high quality health and wellbeing brand offering several different tea products to aid common ailments such as digestive issues, high blood pressure and sleep deprivation. All Aura tea and granule products are made from 100% natural ingredients and do not contain any artificial flavours, colours, preservatives or added sugar. Available in tea bags: - 20 Triangle stereoscopic tea bags - Stored in a resealable foil bag for freshness. Available in granules: - 20 individual sachets - Beautiful packaging - Dissolvable in water and other suitable beverages. To find out more about Phoenix Medical, check them out online at phoenixmd.co.uk Win!Phoenix Medical has teamed up with HTM to give away £200 worth of their high quality tea. 10 lucky winners will get £20 worth of tea vouchers to spend with Phoenix Medical as a free taster of this amazing product and its benefits. For more information, visit phoenixmd.co.uk. To be in with a chance of winning, email your name, address and phone number to win@holistictherapistmagazine.com. *Terms Conditions: The winner must have a minimum age of 18-years-old, and be a holistic professional and a UK resident. The winner will be announced in the next issue.
  • 36. www.reviveactive.com BRAINVISION HEART Krill Oil -the NEW omega wave! Krill Oil -the NEW omega wave! G Harvested in the pristine waters of the Antarctic G Delivers more Omega-3s to the places you need it most G 100% traceable from Sea to Shelf G No after taste or repeat. I only take one supplement in addition to my diet of mostly fresh foods, and that's Revive Active. It was recom- mended to me about a year ago and I've been a fan ever since. It's my energy kickstart each morning, every morning and I now have the family on it too”. LINDA BARKER (52): INTERIOR DECORATOR AND TELEVISION PRESENTER (60 Minute Makeover) Your once a day secret to feeling younger, stronger, more alert, MORE ALIVE Freephone: UK 0800 901 2152 The concept of a Multi has always been more popular with consumers than with practitioners who see the impracticality of often unbalanced and sub-optimal doses as providing pointless supplementation. Bionutri Multivitamin Mineral Plus provides separate caplets for Multivitamins and for Multiminerals (each with associated phytonutrients, co-factors and amino acids) so that ideally, the Multivitamin can be taken with a morning meal and the Multimineral with an evening meal. Alternatively, both can be taken together in the morning or at lunchtime At last – a Multinutrient practitioners can feel confident in recommending Aronia, Pomegranate Carnitine, Vitaflavan, AquaSol Co Q10 AquaSol Lycopene Lactoferrin, Plum Glutamine Available from October 2014 36 holistic therapist 2014 holistictherapistmagazine.com
  • 37. 37holistic therapist 2014holistictherapistmagazine.com Your body is constantly adapting to stay alive. How does the mind- body connection work to ensure your survival? WHY YOUR BODY IS NOT against you! Ask Sandy YOU YOUR HEALTH W HAT your mind believes, perceives and experiences has the potential to be sent to your entire body and cause physical responses. Due to the scientifically proven mind-body connection, symptoms most people consider to be physical problems can in fact be your body’s best attempt at staying alive. Survival is the primary goal of the human body. I don’t believe it is designed to just break, malfunction or get “sick” without good reason. Instead it is constantly doing everything in its power to adapt to, and survive, the inner and outer conditions it is experiencing during daily life. This happens because your body follows the orders given to it by your mind. More specifically, the individual cells that make up your body are so intelligent they are constantly adjusting themselves to the environment in which they think they exist. It works like this: your mind interprets whatever is happening in the external environment and then your brain releases chemical messengers of your thoughts (neuropeptides) into the blood, which tell the cells what adjustments they need to make in order to best survive the perceived environment. So, in the same way you would adapt to a change in the weather when it rains by putting a rain jacket on, your individual cells adapt to their chemical climate and the different chemical messengers they are flooded with on a daily basis. Your mind–body is communicating this way now. The millions of cells that make up your body are listening to your mind and responding accordingly. This means that if you are, for example, being loving, your heart is quite literally experiencing love. If you feel unsupported, your knees can feel it physically. Or if you’re feeling fear, your entire body is on physical red alert, with the fight-or-flight-freeze response engaged. Physical symptoms are often highly symbolic of the issues at the mind level: the body does a brilliant job of speaking the mind. Consider how your body may be speaking your mind through the creation of your current physical condition(s). Just for now, let go of any medical labels you may have been given, and instead, explore the physical condition from a fresh perspective. Very useful questions to consider are: What is happening within my body, i.e. what is my body actually doing? How might the physical conditions be an attempt to adapt and/or survive my past or current life circumstances? If the physical condition was trying to send a symbolic message to me, what might it be saying? If the physical condition was a negative emotion, what emotion would it be? How might my body be mirroring my life? This is an awareness-raising exercise; giving you the opportunity to explore whether there may be any mind-based causes to your physical condition. If you think you’ve found a possible mental or emotional cause, then there are many techniques available that can help including the Mind Detox Method, Emotional Freedom Technique (EFT) and Matrix Reimprinting. It makes sense to take a holistic mind and body approach to healing. In my experience of using the Mind Detox Method with hundreds of people internationally, when you get peace with the past and reduce chronic stress, your body is given permission to adapt again – allowing you to move on, free from the physical condition, for good. If you would like to explore Mind Detox further to heal the hidden mind-based causes visit minddetox.com/ levelone for Sandy’s 7-part online course on the subject. sandynewbigging.com n Heal the Hidden Cause by Sandy Newbigging, £8.23, amazon.co.uk Adapting to the chemical climate Is your body speaking your mind?
  • 38. YOU YOUR HEALTH Dr Hopwood’s Soapbox Dr Stephen Hopwood recently met three inspiring cancer doctors who are all taking an integrated approach to breast cancer care. An oasis of cancerpatients HOPEfor I would like to introduce you to the work of three doctors I had the privilege of filming and interviewing recently at the ‘Yes to Life’ Seminar in London. This ground-breaking event explored the unsung options open for people who are battling breast cancer. The seminar looked at taking an integrative approach to breast cancer care and using complementary therapies for supporting health through breast cancer, alongside using standard treatments. The keynote speaker was Dr Francisco Contreras of the Mexican Cancer Hospital, who spoke about integrative approaches to breast cancer practised at the Oasis of Hope Hospital. Dr Contreras is Consultant Oncologist and a Medical Director of the Oasis, a 60 bed facility in Mexico, where he treats people holistically, combining standard treatments such as surgery and chemotherapy with nutritional and other ‘natural’ methods. This ‘integrative’ approach places great emphasis on supporting the body and restoring full immune function. He spoke of the principles and practises of his work and detailed the use some very interesting intravenous Holistic cancer care 38 holistic therapist 2014 holistictherapistmagazine.com