This document contains 30 multiple choice questions related to healthcare administration. The questions cover topics such as governance, strategic planning, clinical protocols, quality improvement, and community health. The purpose of the questions is to assess understanding of key concepts in healthcare systems and administration.
The University of Kansas, in an effort to find efficiencies and free up money to invest in academic programs, is undertaking 11 different change initiatives simultaneously. See a summary.
The results of a focus group conducted to gather consumer reaction to a product or proposal are an example of:
• Question 2
What does the marketing skill of distribution require?
• Question 3
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HCA 375 Week 1 DQ 1 CQI Process
HCA 375 Week 1 DQ 2 Promoting CQI Efforts
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100-question multiple-choice exam
HCA 375 Final Exam (100 Question)
1. Federal regulations require that states who contract with Medicaid managed care organizations (MCO) or Prepaid Inpatient Health Plans (PIHP) do which of the following?
Question 2. The organization that is best known for evaluating hospitals and physicians based on clinical outcomes and patient surveys is
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HSA 530 Final Exam Part 1 Set 1
Question 1 Today’s Human Resource Departments may be seen as having an image problem because
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HSA 520 Final Exam Part 1
Question 1
Computational functions support:
Question 2
An information-inquiring culture has transparent:
The University of Kansas, in an effort to find efficiencies and free up money to invest in academic programs, is undertaking 11 different change initiatives simultaneously. See a summary.
The results of a focus group conducted to gather consumer reaction to a product or proposal are an example of:
• Question 2
What does the marketing skill of distribution require?
• Question 3
For more course tutorials visit
www.hca375.com
You can check the details of All quizzes under individual Products
HCA 375 Week 1 DQ 1 CQI Process
HCA 375 Week 1 DQ 2 Promoting CQI Efforts
For more classes visit
www.snaptutorial.com
100-question multiple-choice exam
HCA 375 Final Exam (100 Question)
1. Federal regulations require that states who contract with Medicaid managed care organizations (MCO) or Prepaid Inpatient Health Plans (PIHP) do which of the following?
Question 2. The organization that is best known for evaluating hospitals and physicians based on clinical outcomes and patient surveys is
For more classes visit
www.snaptutorial.com
HSA 530 Final Exam Part 1 Set 1
Question 1 Today’s Human Resource Departments may be seen as having an image problem because
For more course tutorials visit
www.newtonhelp.com
HSA 520 Final Exam Part 1
Question 1
Computational functions support:
Question 2
An information-inquiring culture has transparent:
For more course tutorials visit
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HSA 520 Final Exam Part 1
Question 1
Computational functions support:
Question 2
An information-inquiring culture has transparent:
HSA 520 Possible Is Everything/newtonhelp.comlechenau65
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HSA 520 Final Exam Part 1
Question 1
Computational functions support:
Question 2
An information-inquiring culture has transparent:
· Justify the value of marketing plans as instruments that compel .docxoswald1horne84988
· Justify the value of marketing plans as instruments that compel marketers to think about upcoming periods, perform routine marketing analyses and audits, and set marketing goals and objectives such as Return on Investment (ROI), etc. Provide one (1) example of the use of marketing plans in this fashion to support your rationale.
· Decide whether or not you believe Philip Kotler’s Marketing Plan Model provides a useful framework for developing an effective marketing plan. Provide at least two (2) specific examples of the Philip Kotler’s Marketing Plan Model that apply within a health care organization with which you are familiar.
Appendix C
Criteria of evaluation of health reform
CRITERIA
*4
3
2
1
0
Comments
I. introduction description of topic / subject selected with relationship to the situation current in the services of health.
Discussion of the methodology of work to develop the theme.
II. conceptual framework of evaluation use literature to support the approach selected for evaluation.
Provides the frame concept.
III.main findings of the analysis and interpretation of data collected by the group what is the current situation? What are the main features of the health system of the State of Florida or U.S.
What problems are there, according to the perception of different interest groups?
Previous studies with conclusive and irrefutable information? What are its main findings and conclusions?
There are significant differences between different approaches to participating insurers? It varies markedly rules and procedures and the indicators of performance of the existing approaches? What are the differences in covers and costs of private and Government health insurance plans?
¿ What options there are for them people not insured that does not qualify for the Plan of health of the Government and not can pay a Plan private?
What is the satisfaction of the various providers and consumers, with the current system?
¿ How effective have the solutions tested in the past been?
¿ What are the main weaknesses of the current system?
¿ What are the key strengths that we want to keep?
How does it compare the situation of the health system of the State of Florida or the nation with that of other countries?
INSTRUCTION FOR PUBLIC HEALTH POLICIE, ETHIC AND SYSTEMS. 5 pages.
N
URS 501 Public Health Policies, Ethics and Systems 4
Prepared: 11/15/2012
Prepared: 11/15/2012
Prepared: 11/15/2012
N
URS 501 Public Health Policies, Ethics and Systems 93
Criteria
*4
3
2
1
O
N/A
Comments
¿ What conclusions can we arrive on the effects of the current health system? What results in the health of the population and of the performance of the system of health allow conclude on the need of change?
¿ There is consensus in key areas to improve? Could one achieve consensus and commitment to the recommendations of the Group?
IV. determina.
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HSA 300 help A Guide to career/Snaptutorial
1. HSA 300 Quiz 2
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Question 1
HCO goal-setting and continuous improvement efforts lag
without:
• Question 2
What function of cultural leadership is represented by
associate roles on process improvement teams?
• Question 3
Which of these statements demonstrates shared commitment?
• Question 4
What is the purpose of a PIT?
• Question 5
Who would be considered internal customers to the logistic
support team?
2. • Question 6
One purpose of cultural leadership is to sustain an
environment where all associates are:
• Question 7
Asking employment applicants to read and accept a HCO’s
mission and values before turning in an application is an example of
which approach to cultural leadership?
• Question 8
What is an organization’s standing multidisciplinary
committee that is concerned with biomedical ethical issues and decision
making processes and policies?
• Question 9
WHat is an example of collective leadership assessment
activities?
• Question 10
What is a formal evaluation of performance by subordinates,
superiors and peer of an individual?
3. • Question 11
Having requisite abilities that result in effective action and
superior job performance is the definition of:
• Question 12
What is the intent of a “Caught in the Act” program?
• Question 13
What is a written plan for replacing people who
depart from management positions?
• Question 14
Promotion to any leadership position is based on demonstrated
superiority in relevant subordinate positions and:
• Question 15
Why implement a “Caught in the Act” program?
• Question 16
Which is a requirement of boundary spanning?
4. • Question 17
What is the Library of Work Processes, Protocols and
Measures?
• Question 18
Performance measures that reflect the processes they purport
to measure are considered:
• Question 19
To be successful, accountability must pass the test of control,
which means:
• Question 20
What can be estimated on the basis of the numbers of patients
expected and length of time they will require service, plus idle time
allowances?
• Question 21
Whose duty is it to ensure adherence to the calendar for annual
planning?
• Question 22
Which is a qualitative indicator for boundary spanning?
5. • Question 23
What is the statistical analysis and forecast of the community’s
health needs?
• Question 24
What is a source of quality-of-care measures?
• Question 25
What element is mistakenly cited as a requirement for the
transition to evidence-based management, but in actuality is not a
requirement?
• Question 26
Conflicts can be anticipated in any process improvement team
progress. How are they best handled?
• Question 27
What are performance measures for the responsive
communication function?
6. • Question 28
One criterion for all knowledge, whether electronically or
conventionally distributed is protection. This means that:
• Question 29
What is the purpose of operational leadership?
• Question 30
Which is an example of the accountability function to sustain
operational infrastructure?
==========================================================
HSA 300 Quiz 3 (1)
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Question 1
What is the proper goal for measurement of patient safety
violations?
7. • Question 2
Naming a member of the richest family in town to the HCO’s
board of directors is an example of which perspective of governance?
• Question 3
What type of program is designed to meet statutory and
regulatory requirements?
• Question 4
A review of management compensation and incentives,
evaluation of the competencies of management, identification of
individual improvement opportunities and plans for skill enhancement
are part of which plan?
• Question 5
What is a formal document of the governance procedures for
physicians and others who provide care in an organization?
8. • Question 6
Which stakeholders gain importance under the resource
distribution perspective of governance?
• Question 7
What is used to identify immediate financial needs?
• Question 8
Who proposes corporate strategies, financial and long-term
plans and annual goals?
• Question 9
Incentive compensation should be based on:
• Question 10
Most HCOs have self-perpetuating boards which means:
9. • Question 11
What have surveys of boards in other industries revealed?
• Question 12
What management entity is responsible for coordinating the
design and operation of the HCO?
• Question 13
What is the purpose of the governing board of a well-managed
healthcare organization?
• Question 14
Which is an alternative approach to improving the profile of
opportunities reflected in an environmental assessment?
• Question 15
10. If a not-for-profit HCO offers an extensive inclusion of
executive compensation packages what must they do in order to account
for excess compensation and benefits?
• Question 16
What is the first purpose of clinical care in a community
HCO?
• Question 17
What demonstrates an HCO’s timely contribution to excellent
care?
• Question 18
Why would an HCO advertise its core values?
• Question 19
11. Which is an example of what the HCO must do to ensure an
accurate diagnosis?
• Question 20
Formally established expectations that define the normal steps
in the care of a clinically related group of patients describe which type of
protocol?
• Question 21
What is the aim of a clinical improvement plan?
• Question 22
What are unique guideline comparisons that cover similar
topics and highlight areas of similarity and differences?
• Question 23
What makes recording patient information faster and more
complete, and includes safeguards to improve accuracy?
12. • Question 24
What protocol component is a statement of who may order
procedures?
• Question 25
What is an example of what an HCO must do to improve
community health?
• Question 26
What is differential diagnosis?
• Question 27
What are counterindications?
• Question 28
13. What are expectations for the care of an individual patient
based on an assessment of individual needs?
• Question 29
What is an advantage of a formal affiliation with a larger
health care center over individual patient referrals to specialists?
• Question 30
What is the process that includes the patient, the family and all
clinical disciplines involved in planning and providing care to a patient
from system point of entry throughout the entire acute care episode to
the next level of care?
==========================================================
HSA 300 Quiz 3
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Question 1
An HCO’s strategic foundation is defined by ongoing sets of
specific decisions that must be a timely response to stakeholders’
changing needs. How is a successful decision measured?
14. • Question 2
What management entity is responsible for coordinating the
design and operation of the HCO?
• Question 3
If a not-for-profit HCO offers an extensive inclusion of
executive compensation packages what must they do in order to account
for excess compensation and benefits?
• Question 4
Which stakeholders gain importance under the resource
distribution perspective of governance?
• Question 5
Who are members of the governing board of a not-for-profit
HCO that volunteer their time to the organization and are compensated
only by the satisfaction they receive from this work?
• Question 6
15. What involves quantum shifts in service capabilities or market
share usually by interaction with competitors, large-scale capital
investments and revisions to several line activities?
• Question 7
What is used to identify immediate financial needs?
• Question 8
Which is an alternative approach to improving the profile of
opportunities reflected in an environmental assessment?
• Question 9
What is a formal document of the governance procedures for
physicians and others who provide care in an organization?
• Question 10
An example of the governing board’s function of ensuring the
quality of clinical care is:
• Question 11
16. What type of program is designed to meet statutory and
regulatory requirements?
• Question 12
A review of management compensation and incentives,
evaluation of the competencies of management, identification of
individual improvement opportunities and plans for skill enhancement
are part of which plan?
• Question 13
A real or potential personal financial benefit that may accrue
from a given board decision is called:
• Question 14
What have surveys of boards in other industries revealed?
• Question 15
Which is a model of a specific strategy or function that guides
the design, operations and goal setting of an HCO?
17. • Question 16
What demonstrates an HCO’s timely contribution to excellent
care?
• Question 17
What is an example of what an HCO must do to improve
community health?
• Question 18
What type of process systematically employs a trial and error
mechanism that recognizes uncertainty?
• Question 19
What skill level should perform tasks?
• Question 20
What makes recording patient information faster and more
complete, and includes safeguards to improve accuracy?
• Question 21
18. What is the aim of a clinical improvement plan?
• Question 22
Formally established expectations that define the normal steps
in the care of a clinically related group of patients describe which type of
protocol?
• Question 23
What is the first purpose of clinical care in a community
HCO?
• Question 24
Which protocol component is a statement clarifying clinical
conditions that support the appropriate use of the protocol?
• Question 25
What are unique guideline comparisons that cover similar
topics and highlight areas of similarity and differences?
• Question 26
19. What are counter indications?
• Question 27
Self examination for cancer is an example of what category of
prevention?
• Question 28
Where do prevention opportunities originate?
• Question 29
What is an advantage of a formal affiliation with a larger
health care center over individual patient referrals to specialists?
• Question 30
Why would an HCO advertise its core values?
==========================================================
20. HSA 300 Quiz 4
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Question 1
Patient management protocols control effectiveness because
they specify when CSSs are required, optional or not recommended, thus
allow the HCO to measure:
• Question 2
Caregiver reliance on CSS expertise when questions arise
about individual patients is an example of what kind of assistance
provided by the CSS?
• Question 3
Market share is a measure of which operational dimension for
the CSS?
21. • Question 4
What budget process role would an HCO manager responsible
for the CSS be expected to do?
• Question 5
Using the community epidemiologic planning equation #1, for
CSSs drawing directly from the community, what does the population
figure forecast?
• Question 6
Which budget process activity would a CSS manager and team
be expected to do?
• Question 7
The best possibility for formal CSS affiliation would be:
• Question 8
22. To facilitate clinical support services’ ability to benchmark
and identify opportunities for improvement, what must the HCO do?
• Question 9
Justification for capital investment should be based on:
• Question 10
Return on investment for a process improvement can be
calculated by dividing the contribution by:
• Question 11
What is the purpose of clinical support service?
• Question 12
What is a measure of CSS quality?
• Question 13
23. In which type of contractual arrangement with a CSS would
the HCO own and operate the facility with professional guidance
provided by contract with physician corporations?
• Question 14
What is a challenge facing the CSS – HCO affiliation?
• Question 15
Through which level of management is a CSS accountable to
the governing board?
==========================================================
HSA 300 Quiz 5
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Question 1
What is used to infer and forecast local values when
measuring need and demand?
24. • Question 2
Building stakeholder consensus around the implications of
expanded mission is an example of which function that implements a
community health mission?
• Question 3
What is an advantage of a more general community-oriented
health advocacy group?
• Question 4
Why should a needs assessment be done comprehensively?
• Question 5
What technique is used to overcome negative impressions of
some community health services such as palliative care or preventive
activities such as drug management or rehabilitation?
25. • Question 6
Which of the following is an example of a prevention site that
provides continuing care?
• Question 7
Hospitals and physicians are currently compensated separately
on the basis of:
• Question 8
What do the strategic performance measures used in
community health strategies emphasize?
• Question 9
What is an example of risks associated with the primary
prevention level focused on the maintenance of health?
• Question 10
26. What is a good indicator of unmet demand?
• Question 11
The community health concept is cost effective only if:
• Question 12
What is used as the measure of success for many primary
prevention programs?
• Question 13
Which is an example of the secondary prevention level used in
the early stage identification of disease?
• Question 14
Which multi-component activity involving environmental
management, immunization and behavioral elements, has the highest
payoff?
27. • Question 15
What function required to implement a community health
mission has components that create a needs assessment?
==========================================================
HSA 300 Quiz 6
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Question 1
Which is an example of assistance from outside contractors?
• Question 2
What function is the largest unit within the KM organization?
• Question 3
Whose job is it to support the definitions and standards
committee?
28. • Question 4
The two parts of knowledge management are:
• Question 5
How does a communications network achieve reliability?
• Question 6
Preventing the inference about individuals based on aggregate
data can be prevented by:
• Question 7
What is a statistical analysis that identifies values for a
measure by defined subsets of a population to measure the extent to
which the values change across the sets?
• Question 8
29. What is an outdated computer software or system that lacks
the features found in more current versions?
• Question 9
What is the first critical point in KM planning committee
strategy?
• Question 10
Who should periodically audit the security function of a KM
unit?
• Question 11
Integrating data from multiple sources supports which function
of knowledge management services?
• Question 12
Why would an archive of performance data be used?
30. • Question 13
“Is the price what is billed or what is collected?” is an example
of:
• Question 14
What is the purpose of knowledge management?
• Question 15
System attacks are a measure of which KM function?
• Question 16
In leadership development, which associates are offered extra
learning opportunities through special assignments, expanded mentoring
and committee involvement?
• Question 17
31. Health-risk screening, smoking cessation and
nutritional/exercise programs are examples of what common workforce
maintenance program?
• Question 18
Which protocol for recruitment and selection controls the size
of the associate force and protects against improper employment?
• Question 19
Which is a function of the workforce plan?
• Question 20
What type of funds can be exempt from income taxes by the
use of pretax accounts?
• Question 21
How often should a workforce plan be updated?
32. • Question 22
An unbiased counselor provided to workers for concerns of
any kind is called:
• Question 23
What training involves role-playing, games and group
discussion techniques that demonstrate ways to carry out service
standards?
• Question 24
Education and training, licensure and experience requirements
are part of which recruitment activity?
• Question 25
What wage and salary administration activity pertains only to
hourly personnel?
33. • Question 26
Good practice specifies that when workforce reduction is
needed, which workers are reduced first?
• Question 27
Who is responsible for ensuring that contract workers have
been hired according to federal regulations?
• Question 28
Absenteeism is associated with which function of Human
Resources Management?
• Question 29
Which employee service has been shown to reduce
absenteeism?
• Question 30
34. Which core file of HRM knowledge management provides tax
and employment data aggregated for descriptions?
==========================================================
HSA 300 Quiz 7
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Question 1
Who is responsible for assigning space, permitting occupancy
and controlling access to that space?
• Question 2
Performance improvement for environment-of-care services
must deal with the reality that many environment services are delivered
by contract with outside vendors which means such services:
• Question 3
What is the least expensive way of solving space needs?
35. • Question 4
Who maintains a disaster-preparedness website that contains
an analysis of needs in the first 48 hours after a terrorist attack?
• Question 5
For a particular time period, the number of treatment facilities
needed can be forecasted by multiplying the average number of
treatments by the hours per treatment, divided by:
• Question 6
What is the imputed cost revenue for a good or service
transferred between two units of the same organization?
• Question 7
What is a characteristic of high quality security services?
• Question 8
36. Linens, foodstuffs and dressings are examples of items
managed by:
• Question 9
Who manages the acquisition, maintenance and replacement
of equipment such as magnetic resonance imaging machines and
ultrasounds?
• Question 10
What is an example of the enhanced environmental
management function of environment-of-care services?
• Question 11
Which program involves the inventory of potentially
dangerous equipment?
• Question 12
37. Security guards, parking, signage and cafeteria services are
part of which function of environment-of-care services?
• Question 13
24/7 personal and facility security is an example of which
function of environment-of-care services?
• Question 14
What is a document that begins with an estimate of the space
needs of each service or activity proposed in the services plan?
• Question 15
When building or changing the use of space in a facility, what
is a way to minimize costly change orders?
• Question 16
What is bad debt?
38. • Question 17
Which auditing activity ensures compliance with law and
regulation?
• Question 18
What must be reported to the federal government as a
condition of participation in Medicare?
• Question 19
What function of the finance system supports the enterprise by
guarding assets and resources against theft, waste or loss?
• Question 20
What would be the purpose of developing pricing strategy and
supporting specific price negotiations?
• Question 21
39. What is the illegal practice called upcoding?
• Question 22
The amount of cash required to support operations until
revenue can be collected is called:
• Question 23
What is the title given to the executive responsible for the
operation of finance systems?
• Question 24
What constitutes the basis for most of an organization’s
financial communication with the outside world?
• Question 25
What are entries to a patient ledger of charges for a specific
healthcare service?
40. • Question 26
Which analysis is often used to forecast trends in demand or
efficiency?
• Question 27
What is one objective of activity-based costing?
• Question 28
Financial statements are usually issued to outside stakeholders:
• Question 29
What is the record of all of a firm’s transactions, most often
referring to fixed and collective assets that must be allocated to
operational units?
• Question 30
41. What benchmarks can be applied to long-term assets and
liabilities?
==========================================================
HSA 300 Quiz 8 Chp 14
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Question 1
Which is an example of an operational performance measure of
productivity?
• Question 2
A method of identifying significant changes in measures subject
to random variation is called:
• Question 3
Which of the following is an example of the evaluation of
technical proficiency?
• Question 4
Which question is designed to monitor the performance of an
internal consulting team?
• Question 5
What is an example of a client in an internal consulting situation?
• Question 6
How can external causes of variation be identified?
42. • Question 7
What is an advantage of internal consulting as a clearinghouse?
• Question 8
What type of analysis studies the impact of alternative forecasts,
usually developing most favorable, expected and least favorable
scenarios to show the robustness of a proposal?
• Question 9
The forecast of community demographics and disease incidence
is part of what function of internal consulting?
• Question 10
What is the purpose of the internal consulting operation?
• Question 11
What are the three specifications for defining work assignments
to external consultants?
• Question 12
What is the duty of a compliance officer?
• Question 13
The count of user requests from a log of assignments is an
example of operational performance measures for which dimension of
internal consulting?
• Question 14
The OHRP definition of quality improvement activities includes
activities conducted by institutions whose purposes are limited to
implementing a practice to improve the quality of patient care and:
• Question 15
Which type of opportunity is identified as “programmatic”?
==========================================================
43. HSA 300 Quiz 8
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Review Test Submission: Week 10 Quiz 8
SKIP TO COURSE MENUSKIP TO TOP FRAME TABS
Content
User
Liang Wang
Course
Health Serv Organization Mgt
Test
Week 10 Quiz 8
Started
9/11/14 4:21 AM
Submitted
44. 9/11/14 4:22 AM
Status
Completed
Attempt Score
2 out of 30 points
Time Elapsed
1 minute out of 1 hour.
Instructions
This quiz consist of 15 multiple choice questions and covers the material
in Chapter 14. Be sure you are in Chapter 14 when you take the quiz.
· Question 1
Which is an example of an operational performance measure of
productivity?
Selected :
Accuracy.
Correct :
Contribution.
45. · Question 2
Once operating units develop OFI proposals, what is the first step in the
programmatic capital review process?
Selected :
Governing board approves capital budget.
Correct :
Unit rank-orders all its proposals.
· Question 3
Which of the following is an example of the evaluation of technical
proficiency?
Selected :
46. Productivity.
Correct :
Completeness of data.
· Question 4
Which type of opportunity is identified as “programmatic”?
Selected :
Those that are large in size and few in number.
Correct :
Those that focus on a single or small group of accountability units.
· Question 5
What type of analysis studies the impact of alternative forecasts, usually
developing most favorable, expected and least favorable scenarios to
show the robustness of a proposal?
47. Selected :
Reliability.
Correct :
Sensitivity.
· Question 6
A method of identifying significant changes in measures subject to
random variation is called:
Selected :
demographic profiling.
Correct :
48. statistical process control.
· Question 7
What is the purpose of the internal consulting operation?
Selected :
To effectively implement transformational management of associate
teams in all areas of the HCO.
Correct :
To provide information, forecasts, tools and analyses in support of
evidence-based management.
· Question 8
The count of user requests from a log of assignments is an example of
operational performance measures for which dimension of internal
consulting?
Selected :
49. Client satisfaction.
Correct :
Demand for services.
· Question 9
What is the duty of a compliance officer?
Selected :
To represent the healthcare organization on legal matters.
Correct :
To coordinate and integrate responses on topics that present legal
implications
50. · Question 10
Demography, epidemiology, economy and attitudes are considerations
of:
Selected :
trends in clinical practice.
Correct :
good environmental assessment.
· Question 11
Responding to inquiries about ethics is a fruitful way to implement the
functions of the Ethics committee because it:
Selected :
removes the need for a team member to undergo review by the IRB.
51. Correct :
catches team members at a teachable moment.
· Question 12
Which is a function of internal consulting support of improvement
projects?
Selected :
Developing formal capital requests.
Correct :
Testing alternative solutions.
· Question 13
52. What are the three specifications for defining work assignments to
external consultants?
Selected :
Prior experience, process and leadership.
Correct :
Process, timing and goals.
· Question 14
The forecast of community demographics and disease incidence is part
of what function of internal consulting?
Selected :
Environmental assessment.
Correct :
53. Community based epidemiologic planning.
· Question 15
The OHRP definition of quality improvement activities includes
activities conducted by institutions whose purposes are limited to
implementing a practice to improve the quality of patient care and:
Selected :
collecting patient or provider data regarding implementation of the
practice for clinical, practical or administrative purposes.
Correct :
collecting patient or provider data regarding implementation of the
practice for clinical, practical or administrative purposes.
==========================================================
HSA 300 Week 2 Quiz 1
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54. Question 1
What is the name for a voluntary consortium of HCOs and
professional provider organizations that ensures a minimum level of
safety and quality in HCOs?
• Question 2
A pharmacy is an example of which component of a healthcare
organization?
• Question 3
The focus of strategic activities is:
• Question 4
What is the largest single group of HCOs?
• Question 5
What specific individuals or groups have contributed capital to
an organization?
• Question 6
What are healthcare organizations that operate multiple service
units under a single ownership?
• Question 7
Which 1996 federal act established standards of privacy for
patient information?
• Question 8
The loyalty of stakeholders can be measured. Customer
participation is measured by market share while provider participation is
measured by:
• Question 9
A unit within an HCO that relies on another unit for service is
considered a:
• Question 10
By what is organizational excellence measured?
• Question 11
55. Physicians in family practice, midwives and nurse practitioners
are examples of providers who provide initial contact with a patient.
These are called:
• Question 12
What is a state-issued approval for new services and construction
of hospitals?
• Question 13
What type of provider manages broad categories of hospitalized
patients?
• Question 14
What is a formal legal entity that reaches across the panorama of
medicine, other clinical disciplines and business to identify and deliver
care to its community?
• Question 15
What aspect of transformational management is defined as the
ability of an associate to control his or her work situation in ways
consistent with the organization’s mission?
==========================================================
HSA 300 Week 7 quiz 5
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Question 1
Conducting ongoing reviews of community health performance
is an example of which function that implements a community health
mission?
• Question 2
56. Which stakeholders are frequently in touch with high-risk and
disadvantaged populations?
• Question 3
The most effective community advocacy groups have been:
• Question 4
What is used to infer and forecast local values when measuring
need and demand?
• Question 5
What technique is used to overcome negative impressions of
some community health services such as palliative care or preventive
activities such as drug management or rehabilitation?
• Question 6
What is an example of risks associated with the primary
prevention level focused on the maintenance of health?
• Question 7
What function required to implement a community health
mission has components that create a needs assessment?
• Question 8
What is used as the measure of success for many primary
prevention programs?
• Question 9
Hospitals and physicians are currently compensated separately
on the basis of:
• Question 10
57. Data for the quality assessment of patient care at nursing homes,
home health agencies, hospitals and kidney dialysis facilities are drawn
from:
• Question 11
Which is an example of the secondary prevention level used in
the early stage identification of disease?
• Question 12
Health information from which source is virtually always public?
• Question 13
Which level of disease prevention is most cost effective?
• Question 14
Promoting an exercise program is an example of which function
that implements a community health mission?
• Question 15
Surveys, turnover rates, absenteeism and safety are ways to
measure:
==========================================================
HSA300 week 3 quiz 2
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Question 1
Employees in the least-skilled positions that accept the
professional role of agent for the patient are demonstrating:
58. • Question 2
Having requisite abilities that result in effective action and
superior job performance is the definition of:
• Question 3
Across the disciplines of nursing management, public health and
health-services management, competencies such as finance/business
acumen, clinical knowledge and quality improvements are:
• Question 4
What is a written plan for replacing people who depart from
management positions?
• Question 5
Why implement a “Caught in the Act” program?
• Question 6
What is the purpose of a PIT?
• Question 7
What is an organization’s standing multidisciplinary committee
that is concerned with biomedical ethical issues and decision making
processes and policies?
• Question 8
What is a program that uses a mix of mentoring, special
assignments and continuing education to identify and address
opportunities for improvement (OFIs)?
• Question 9
Which of the following is an output-oriented measure of
leadership function?
• Question 10
The ethical foundation of transformational management drives
most policy in the United States and is reflected in the:
• Question 11
One purpose of cultural leadership is to sustain an environment
where all associates are:
59. • Question 12
Who would be considered internal customers to the logistic
support team?
• Question 13
What is an example of promoting shared values to establish a
central moral focus?
• Question 14
To allow stakeholders to seek the solutions best for all, what
does the transformational culture emphasize?
• Question 15
Which of these statements demonstrates shared commitment?
• Question 16
What is the purpose of operational leadership?
• Question 17
What is the first step towards evidence-based management?
• Question 18
What is a reporting and communication system that links each
operating unit to the governing board, usually by grouping similar
centers together under middle management?
• Question 19
Looking up clinical procedures or coaching a new manager are
examples of what type of training?
• Question 20
What is one reason that high-performing HCOs can thrive under
prevailing reimbursement schemes?
• Question 21
What is the intent of the knowledge management function to
sustain operational infrastructure?
• Question 22
60. Whose duty is it to ensure adherence to the calendar for annual
planning?
• Question 23
Which leadership level provides the fact base for all goal-setting
activities?
• Question 24
What can be estimated on the basis of the numbers of patients
expected and length of time they will require service, plus idle time
allowances?
• Question 25
What element is mistakenly cited as a requirement for the
transition to evidence-based management, but in actuality is not a
requirement?
• Question 26
Monitoring stakeholder groups to identify changes in needs and
desires is an activity attributable to which function that sustains
operational infrastructure?
• Question 27
What is the Library of Work Processes, Protocols and Measures?
• Question 28
What are performance measures for the responsive
communication function?
• Question 29
To be successful, accountability must pass the test of control,
which means:
• Question 30