A simple guide to what HR professionals need to do to have an impact on what they do for a business. There is a lot of good work done by HR but they need to speak a more commercial language and have a bit of attitude.

1. Tom Raftery
Director
Its all about people
How to Make an Impact as a HR Professional

2. Common View of HR
Keith Hammond 2005

3. Some Perceptions of HR
"HR has the efficiency and organisational ability
of Mr Bean…
…the compassion and benevolence of Pol Pot...
…the self control and maturity of Mike Tyson…
and the integrity and respect of Neil Hamilton"
(Taken from various employee attitude surveys)

4. Guru’s View of HR
Dave Ulrick & Wayne Brockbank

5. How to position yourself & HR within the business?

6. Get the Basics Right & KISS!

7. Understand the Business Drivers

8. Put your Financial Goggles On

9. Fit for Purpose

10. Manage Key Stakeholders
INFLUENCE
Highest
Lowest
+
DISPOSITION

11. Deliver 1 or 2 Initiatives very well

12. Be Ethical & Drive Equality

13. Zoom In & Out

14. Market your Successes

15. Courage & Confidence

16. Concluding Remarks
“HR should not be defined by what it
does but by what it delivers - results that
enrich the organisation’s value to
customers, investors and employees.”
Ulrich - Harvard Business Review 1998

17. Tom Raftery
Director
www.itsallaboutpeople.ae