HR AUDIT
Like any other function, the
performance and contribution of
HR should be audited regularly.
The questions to which answers
    should be obtained are:
•   1.What strategic contribution is being made by HR to the achievement
    of business/corporate objectives?

    2.To what extent are there well‑articulated and agreed HR strategies
    which are aligned to the business strategy and which are integrated
    with one another?

    3.What role does HR currently play? Is this role appropriate in the
    context of the organization?

    4.To what extent has the responsibility for HR issues been devolved to
    the management?

    5.How well does HR reconcile the need for devolution with the need to
    ensure that organizational, ethical and legal obligations and
    requirements are being mf consistently?

    6.What evidence exists that HR is being innovative in a practical and
    business way, based on an analysis of the business and people needs
    of the organizational and benchmarking?
•   7.How well is HR performing by reference to quantitative measures
    such as added value per employee, absenteeism and attrition?

    8.How well is HR performing in terms of service delivery in fields such
    as recruitment, training, reward management, health and safety, the
    management of equal opportunity and diversity, advice on employment
    law and legal obligations, the provision of employee assistance
    programmes and the maintenance and use of personnel information
    systems?

    9.To what extent does HR express proper concern for ethical
    considerations, the interests of all stakeholders (employees as well as
    management), enhancing the quality of working life and achieving a
    satisfactory work/life balance?

    10.What ' contribution has HR made to the improvement of the
    employee relations climate?

    11.How well is HR regarded by its customers ‑ management, line
    managers, employees generally, employee representatives, as
    measured by formal assessments or opinion surveys?

    12.Is the HR function well‑organized and properly staffed with qualified
    professionals who are actively concerned with continuous professional
    development?
DEFINITION-HR AUDIT
• The Human Resources (HR) Audit
  is a process of examining policies,
  procedures, documentation,
  systems, and practices with respect
  to an organization’s HR functions
PURPOSE-HR AUDIT
 The purpose of the audit is to reveal the strengths and
  weaknesses in the human resources system, and any issues
  needing resolution.
 The audit works best when the focus is on analyzing and
  improving the HR function in the organization.
  The audit itself is a diagnostic tool, not a prescriptive instrument.
  It will help you identify what you are missing or need to improve,
  but it can’t tell you what you need to do to address these issues.
 It is most useful when an organization is ready to act on the
  findings, and to evolve its HR function to a level where its full
  potential to support the organization’s mission and objectives
  can be realized.
Who should conduct the audit?

• The team that is responsible for the audit
  should represent a cross-section of the
  organization’s staff, including line staff,
  middle and upper management, and those
  responsible for HR functions. or you may
  use an external consultant to assist.
How should it be conducted?
•   The audit process consists of a series of questions covering the eight
    primary components of the HR
    function:

    1. Roles, head count, and HR information systems (HRIS)
    2. Recruitment
    3. Documentation
    4. Training, development, and career management
    5. Compensation and benefits
    6. Performance measurement and evaluation
    7. Termination and transition
    8. Legal issues and personnel policies
    9. Health / Welfare systems
    10.Employee Relations
    11. Safety
    12. Resourcing
•   PLUS ANY OTHER ITEMS PERTAINING TO OUR
    ORGANIZATION

• The team works to collect information to
  answer the HR audit questions in each of
  these categories. The
  focus is on how these activities and tasks
  are actually performed in the organization.
  The first step is to
  collect all the pertinent information. The
  process of getting information, in and of
  itself, can be quite
  informative.
How are needed improvements
           identified?
• Once information is gathered, the audit team
  reviews each major section and notes disparities
  between paper (what we think or say we do)
  and practice (what we actually do, as revealed by
  the answers to the audit questions).
  This can then be compared to best practice (what
  we should do to best support our
  organization’s mission).
How is follow-up and correction
            done?
• Improving the HR system takes some time.
  A workplan — with a timeline,
  accountability, and
  deliverables — should be created after the
  team reviews the completed audit and
  identifies areas where improvement is
  needed. Follow-up and review should be a
  regular management function, performed on

 an ongoing basis.
HR Audit –section wise
• HR Audit takes care of every functions of HR like
 HRIS
 Recruitement
 Documentation
 Training, Development and Career Management
 Compensation and Benefits
 Health / Welfare systems
 Employee Relations
 Safety
 Resourcing
 Performance Management and evaluation
 1.Roles, Head Count, & Human Resource Information Systems
  (HRIS)
  § How many employees are currently on staff?
  § How many employees are:
  - Regular
  - Probationary
  - Temporary
  - Full Time
  - Part Time
  - Exempt
  - Non-Exempt
•   § What is the definition of a part-time employee? (i.e., What is
    the maximum number of hours an
    employee can work to be considered part-time?)
    § What is the minimum number of hours an employee has to
    work to be considered full-time?
    § How long is the probationary period?
    § Are employees aware of their status?
    § How long can an employee be temporary?
    § How many employees have supervisory responsibility?
    § Are there currently up-to-date job descriptions for all
    employees? If not, which ones don’t have
    descriptions?
    § Are independent contractors used? If so, how many are being
    used? And, for what functions?
    § Is the point test for Independent Consultants being used for
    classification?
    § Have issues related to classification of employees been
    raised?
2.Recruitment
§ How did the work force get to be the current size?
§ What are some of your organization’s future needs for personnel?
§ What are the procedures for hiring in your organization?
§ What recruitment sources are used? (e.g., advertisements, referrals
from other agencies, personal
contacts)
§ Are current employees given appropriate consideration for promotion
or lateral position changes?
§ Who does the preliminary screening of candidates?
§ Who selects candidates for interviews?
§ Is training provided for those who conduct interviews?
§ How is the recruitment, screening, and selection process
documented?
§ What is the interview process that is used (e.g., individual, sequential,
panel)?
§ Who holds final authority to hire?
§ Who checks references?
§ How are the reference checks documented?
2 .Recruitement
• § Who makes the offer of employment?
  § Where is the hiring paperwork generated?
  § Who negotiates compensation packages?
  § List the practices you believe are unique to your
  organization.
  § What is the turnover rate (percent of employees
  leaving each year) in your organization? Has
  this changed over time?
  § Who gives references for former employees?
3.Documentation

•   § Where and with whom are the personnel files currently held?
    § What documents are held in personnel files?
    § How are the following documented by your organization?
    - Hiring: Application, Interviewing,
    and Reference Checks
    - Compensation and Benefits
    - Transitions
    - Paid Time Off
    - Training
    - Discipline
    - Work History
    - Work Assignments
    - Significant accomplishments
    - Emergency contact informdation
    - Performance evaluation and performance management
    - Termination
3.Documentation…
• § How long are files held and where are they
  stored after employees leave?
  § What is the interface between HR and Finance?
  § Is a payroll service used, and if so, which one?
  § Does the payroll service provide all
  governmental employment filings?
  § Is there training of managers and employees
  about personnel files, and policies and procedures
  for accessing them?
  § How is Paid Time Off documented?
  § When requests for information are made to your
  organization, who fills the request?
  § Is an HRIS system being used, and if so, which
  one?
4.Training, Development and
         Career Management
•   § Who is responsible for new employee orientation?
    § What are the elements of the new employee orientation program?
    § Where and to whom do new employees go when they have questions
    about your organization or
    their jobs?
    § Is there a formal training program for employees and managers? If
    so, please describe it.
    § What training and development initiatives have occurred in your
    organization?
    § How are managers and supervisors trained and prepared for their
    roles?
    § What is the average length of time an employee stays with your
    organization? Does this vary by
    position type?
    § How much does your organization spend annually (in total and per
    employee) on employee
    training and development? Does this vary by position type?
5.Compensation and Benefits
• 5a.Basic Compensation Questions
  § Is there a formal compensation program?
  § How are wages set?
  § Are formal salary ranges set?
  § If formal salary ranges are set, are they made public to employees?
  § How are jobs rated?
  § How frequently are jobs re-evaluated or updated?
  § Are any salary surveys used? If so, which ones?
  § Are pay ranges revised as a result of these surveys? How frequently?

  § Who in your organization (what position) administers the
  compensation program?
  § Are COLA’s given, and if so what is the basis for the COLA?
  § Are merit increases given, and if so, are they integrated with
  performance evaluation?
  § Is there a bonus system, and if so how is it structured?
  § How is the compensation program and total compensation package
  communicated to employees?
  § What are the “cultural issues” or beliefs related to compensation in
  your organization?
  § How is employee communication regarding compensation and
  benefits delivered in your
  organization?
5 Compensation and Benefits
• 5bHealth and Welfare Benefits
 § Describe the health insurance program provided by your
 organization.
 § Are dependents covered, and if so, in part or in full?
 § Are domestic partners covered?
 § What are the eligibility requirements for health insurance and
 other benefits?
 requirements for coverage?
 - Dental
 - Vision
 - Disability
 - Employee Assistance Program
 - Life Insurance
 - Other wellness benefits
 - Flex benefit plan
 - Other benefits
5 Compensation and Benefits
• 5 c.Pension and Retirement
  § What is the pension or retirement plan?
  § What is the vesting period?
  § Can employees contribute?
  § Can pretax dollars be put into some form
  of deferment plan?
5 Compensation and Benefits
• 5 d.Paid Time Off [ PTO]

•   § What holidays are paid and who is eligible for them?
    § Is there a PTO system, or is it split between vacation and sick
    leave? If it is straight PTO, what
    are the rates of accrual and caps?
    § What is the vacation schedule, and how is it earned?
    § What is the eligibility requirement for vacation?
    § Is there a cap to limit the amount of vacation accrued?
    § Are employees permitted to substitute sick leave for vacation?

    § How is unused accrued vacation treated?
    § Can employees contribute sick leave to other employees, and
    if so, what are the limits?
6.Performance Management And
          Evaluation
•   § Describe the past and current performance appraisal system
    in your organization.
    § If a performance appraisal instrument is used, please attach a
    copy. (If the instrument differs by
    position, please attach all instruments.)
    § What type of process is used (360o–supervisor only–peer
    evaluation–outcome)?
    § What type of training is used in relationship to performance
    evaluation?
    § What is the role of the supervisor/manager in performance
    appraisal?
    § What is the focus of performance management in your
    organization?
    § How often and consistently is the process used?
7.Termination And Transition
•   § Is your organization an “at-will” employer?
    § What other causes or conditions of termination of employment
    exists?
    § What procedures are used for
    - Termination for Cause
    - Job Closure
    - Resignation
    § What level of approval is needed before a termination can
    occur?
    § Is there any formal checklist or legal review prior to
    termination?
    § Are exit interviews performed for all employees who leave?
    § What documentation is required for all employee transitions?
    § How are references handled in your organization?
    § Who is responsible for internal communications regarding
    difficult terminations? (i.e.,
    communicating the termination to other employees.)
8.Legal Issues / Personnel
                  Policies
•
    § To your knowledge, are all employees
    appropriately classified?
    § What personnel policies are currently being
    used? (Please attach a copy)
    § When was the last time these policies were
    reviewed and updated?
    § Is there a disparity between policies and
    practices?
    § Who has organizational responsibility for legal
    or employment questions?
    § Is harassment training regularly provided?
    § How are employee grievances dealt with?
9. Health / Welfare systems

10.Employee Relations

11. Safety

12. Resourcing

Hr audit 957

  • 1.
  • 2.
    Like any otherfunction, the performance and contribution of HR should be audited regularly. The questions to which answers should be obtained are:
  • 3.
    1.What strategic contribution is being made by HR to the achievement of business/corporate objectives? 2.To what extent are there well‑articulated and agreed HR strategies which are aligned to the business strategy and which are integrated with one another? 3.What role does HR currently play? Is this role appropriate in the context of the organization? 4.To what extent has the responsibility for HR issues been devolved to the management? 5.How well does HR reconcile the need for devolution with the need to ensure that organizational, ethical and legal obligations and requirements are being mf consistently? 6.What evidence exists that HR is being innovative in a practical and business way, based on an analysis of the business and people needs of the organizational and benchmarking?
  • 4.
    7.How well is HR performing by reference to quantitative measures such as added value per employee, absenteeism and attrition? 8.How well is HR performing in terms of service delivery in fields such as recruitment, training, reward management, health and safety, the management of equal opportunity and diversity, advice on employment law and legal obligations, the provision of employee assistance programmes and the maintenance and use of personnel information systems? 9.To what extent does HR express proper concern for ethical considerations, the interests of all stakeholders (employees as well as management), enhancing the quality of working life and achieving a satisfactory work/life balance? 10.What ' contribution has HR made to the improvement of the employee relations climate? 11.How well is HR regarded by its customers ‑ management, line managers, employees generally, employee representatives, as measured by formal assessments or opinion surveys? 12.Is the HR function well‑organized and properly staffed with qualified professionals who are actively concerned with continuous professional development?
  • 5.
    DEFINITION-HR AUDIT • TheHuman Resources (HR) Audit is a process of examining policies, procedures, documentation, systems, and practices with respect to an organization’s HR functions
  • 6.
    PURPOSE-HR AUDIT  Thepurpose of the audit is to reveal the strengths and weaknesses in the human resources system, and any issues needing resolution.  The audit works best when the focus is on analyzing and improving the HR function in the organization. The audit itself is a diagnostic tool, not a prescriptive instrument. It will help you identify what you are missing or need to improve, but it can’t tell you what you need to do to address these issues.  It is most useful when an organization is ready to act on the findings, and to evolve its HR function to a level where its full potential to support the organization’s mission and objectives can be realized.
  • 7.
    Who should conductthe audit? • The team that is responsible for the audit should represent a cross-section of the organization’s staff, including line staff, middle and upper management, and those responsible for HR functions. or you may use an external consultant to assist.
  • 8.
    How should itbe conducted? • The audit process consists of a series of questions covering the eight primary components of the HR function: 1. Roles, head count, and HR information systems (HRIS) 2. Recruitment 3. Documentation 4. Training, development, and career management 5. Compensation and benefits 6. Performance measurement and evaluation 7. Termination and transition 8. Legal issues and personnel policies 9. Health / Welfare systems 10.Employee Relations 11. Safety 12. Resourcing
  • 9.
    PLUS ANY OTHER ITEMS PERTAINING TO OUR ORGANIZATION • The team works to collect information to answer the HR audit questions in each of these categories. The focus is on how these activities and tasks are actually performed in the organization. The first step is to collect all the pertinent information. The process of getting information, in and of itself, can be quite informative.
  • 10.
    How are neededimprovements identified? • Once information is gathered, the audit team reviews each major section and notes disparities between paper (what we think or say we do) and practice (what we actually do, as revealed by the answers to the audit questions). This can then be compared to best practice (what we should do to best support our organization’s mission).
  • 11.
    How is follow-upand correction done? • Improving the HR system takes some time. A workplan — with a timeline, accountability, and deliverables — should be created after the team reviews the completed audit and identifies areas where improvement is needed. Follow-up and review should be a regular management function, performed on an ongoing basis.
  • 12.
    HR Audit –sectionwise • HR Audit takes care of every functions of HR like  HRIS  Recruitement  Documentation  Training, Development and Career Management  Compensation and Benefits  Health / Welfare systems  Employee Relations  Safety  Resourcing  Performance Management and evaluation
  • 13.
     1.Roles, HeadCount, & Human Resource Information Systems (HRIS) § How many employees are currently on staff? § How many employees are: - Regular - Probationary - Temporary - Full Time - Part Time - Exempt - Non-Exempt
  • 14.
    § What is the definition of a part-time employee? (i.e., What is the maximum number of hours an employee can work to be considered part-time?) § What is the minimum number of hours an employee has to work to be considered full-time? § How long is the probationary period? § Are employees aware of their status? § How long can an employee be temporary? § How many employees have supervisory responsibility? § Are there currently up-to-date job descriptions for all employees? If not, which ones don’t have descriptions? § Are independent contractors used? If so, how many are being used? And, for what functions? § Is the point test for Independent Consultants being used for classification? § Have issues related to classification of employees been raised?
  • 15.
    2.Recruitment § How didthe work force get to be the current size? § What are some of your organization’s future needs for personnel? § What are the procedures for hiring in your organization? § What recruitment sources are used? (e.g., advertisements, referrals from other agencies, personal contacts) § Are current employees given appropriate consideration for promotion or lateral position changes? § Who does the preliminary screening of candidates? § Who selects candidates for interviews? § Is training provided for those who conduct interviews? § How is the recruitment, screening, and selection process documented? § What is the interview process that is used (e.g., individual, sequential, panel)? § Who holds final authority to hire? § Who checks references? § How are the reference checks documented?
  • 16.
    2 .Recruitement • §Who makes the offer of employment? § Where is the hiring paperwork generated? § Who negotiates compensation packages? § List the practices you believe are unique to your organization. § What is the turnover rate (percent of employees leaving each year) in your organization? Has this changed over time? § Who gives references for former employees?
  • 17.
    3.Documentation • § Where and with whom are the personnel files currently held? § What documents are held in personnel files? § How are the following documented by your organization? - Hiring: Application, Interviewing, and Reference Checks - Compensation and Benefits - Transitions - Paid Time Off - Training - Discipline - Work History - Work Assignments - Significant accomplishments - Emergency contact informdation - Performance evaluation and performance management - Termination
  • 18.
    3.Documentation… • § Howlong are files held and where are they stored after employees leave? § What is the interface between HR and Finance? § Is a payroll service used, and if so, which one? § Does the payroll service provide all governmental employment filings? § Is there training of managers and employees about personnel files, and policies and procedures for accessing them? § How is Paid Time Off documented? § When requests for information are made to your organization, who fills the request? § Is an HRIS system being used, and if so, which one?
  • 19.
    4.Training, Development and Career Management • § Who is responsible for new employee orientation? § What are the elements of the new employee orientation program? § Where and to whom do new employees go when they have questions about your organization or their jobs? § Is there a formal training program for employees and managers? If so, please describe it. § What training and development initiatives have occurred in your organization? § How are managers and supervisors trained and prepared for their roles? § What is the average length of time an employee stays with your organization? Does this vary by position type? § How much does your organization spend annually (in total and per employee) on employee training and development? Does this vary by position type?
  • 20.
    5.Compensation and Benefits •5a.Basic Compensation Questions § Is there a formal compensation program? § How are wages set? § Are formal salary ranges set? § If formal salary ranges are set, are they made public to employees? § How are jobs rated? § How frequently are jobs re-evaluated or updated? § Are any salary surveys used? If so, which ones? § Are pay ranges revised as a result of these surveys? How frequently? § Who in your organization (what position) administers the compensation program? § Are COLA’s given, and if so what is the basis for the COLA? § Are merit increases given, and if so, are they integrated with performance evaluation? § Is there a bonus system, and if so how is it structured? § How is the compensation program and total compensation package communicated to employees? § What are the “cultural issues” or beliefs related to compensation in your organization? § How is employee communication regarding compensation and benefits delivered in your organization?
  • 21.
    5 Compensation andBenefits • 5bHealth and Welfare Benefits § Describe the health insurance program provided by your organization. § Are dependents covered, and if so, in part or in full? § Are domestic partners covered? § What are the eligibility requirements for health insurance and other benefits? requirements for coverage? - Dental - Vision - Disability - Employee Assistance Program - Life Insurance - Other wellness benefits - Flex benefit plan - Other benefits
  • 22.
    5 Compensation andBenefits • 5 c.Pension and Retirement § What is the pension or retirement plan? § What is the vesting period? § Can employees contribute? § Can pretax dollars be put into some form of deferment plan?
  • 23.
    5 Compensation andBenefits • 5 d.Paid Time Off [ PTO] • § What holidays are paid and who is eligible for them? § Is there a PTO system, or is it split between vacation and sick leave? If it is straight PTO, what are the rates of accrual and caps? § What is the vacation schedule, and how is it earned? § What is the eligibility requirement for vacation? § Is there a cap to limit the amount of vacation accrued? § Are employees permitted to substitute sick leave for vacation? § How is unused accrued vacation treated? § Can employees contribute sick leave to other employees, and if so, what are the limits?
  • 24.
    6.Performance Management And Evaluation • § Describe the past and current performance appraisal system in your organization. § If a performance appraisal instrument is used, please attach a copy. (If the instrument differs by position, please attach all instruments.) § What type of process is used (360o–supervisor only–peer evaluation–outcome)? § What type of training is used in relationship to performance evaluation? § What is the role of the supervisor/manager in performance appraisal? § What is the focus of performance management in your organization? § How often and consistently is the process used?
  • 25.
    7.Termination And Transition • § Is your organization an “at-will” employer? § What other causes or conditions of termination of employment exists? § What procedures are used for - Termination for Cause - Job Closure - Resignation § What level of approval is needed before a termination can occur? § Is there any formal checklist or legal review prior to termination? § Are exit interviews performed for all employees who leave? § What documentation is required for all employee transitions? § How are references handled in your organization? § Who is responsible for internal communications regarding difficult terminations? (i.e., communicating the termination to other employees.)
  • 26.
    8.Legal Issues /Personnel Policies • § To your knowledge, are all employees appropriately classified? § What personnel policies are currently being used? (Please attach a copy) § When was the last time these policies were reviewed and updated? § Is there a disparity between policies and practices? § Who has organizational responsibility for legal or employment questions? § Is harassment training regularly provided? § How are employee grievances dealt with?
  • 27.
    9. Health /Welfare systems 10.Employee Relations 11. Safety 12. Resourcing