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2. What is Do IT Wise Connector?
• Integration tool for 3rd party systems – NewRelic, dynaTrace,
Orion Solarwinds, CA Wily
• Extracts data
• Provides filtering of the extracted data
• Converts it to suitable format for the HP BSM
• Monitors the health of the data collection and distribution
• Has web UI for configuration and statistics
3. What does the package consist?
• Engine for pulling data from the 3rd party systems
• Web UI for integration configuration
• Web UI for statistics and health monitoring
• Example BSM Connector policies
• Advanced documentation
4. What are the benefits of the connector?
• Unified console for all the data – HP BSM, OMi
• Correlations between multiple data sources – reports, OMi,
SHA
• Service Level Agreements
• Advanced automation
• Suitable for NOC
• Ticketing
• Predictive analysis
9. The Data Flow
DoITWiseConnector
Pulls the data
from NewRelic
and converts it
to suitable
format for the
BSM Connector
HPBSMConnector
HP BSM data
collector that
forwards the
collected data to
HP BSM
HPBSM
Stores all the
collected data
and provides
multiple options
for interactions
with it – reports,
dashboards,
notifications, etc.
10. Data types
Topology
• The structure of the NewRelic
monitored objects and their
relationships represented in the
RTSM(CMDB)
Metrics • Metric data is available in various
reports or for predictive analysis
Events
• Alerts (events) are forwarded to BSM
event console and mapped to the
corresponding Configuration Items
11. Topology
BSM RTSM
BSM
Connector
New Relic
Monitored objects –
Business applications,
transactions or hosts
Pulls the topology
periodically and delivers it
by using custom topology
scripts
CIs and relationships
20. Possible extensions
• Operations Analytics (OpsA) – Big data analysis, suitable for
the full transaction data baselining
• Service Level Management (SLM) – enables creating Service
Level Agreements based on metrics and events, following
their calculations and breaches
• End User Management (EUM) – extends the real user
experience provided by NewRelic for the Business
Applications and Transactions by providing synthetic user
experience