i. Negotiation strategies aim to humanize interactions and establish trust between parties in order to facilitate business deals. Linkage and alignment techniques seek to find common ground and get the other side to agree to proposals.
ii. It is important to control emotions during negotiations and use reason, pausing when needed, to satisfy both sides' needs. Evaluation of the other party's decision-making can provide insights.
iii. An 8-step negotiation process is outlined that includes preparation, opening discussions, arguing points, exploring options, signaling intentions, packaging deals, closing agreements, and sustaining the relationship. The training methodology advocates for high participation using questions, demonstrations, games, group work, role playing, and debates