This document provides over 100 tips for improving customer service. Some key tips include: meeting and greeting customers with respect; ensuring staff are knowledgeable about products; smiling and communicating confidently with customers; making it easy for customers to purchase products by eliminating obstacles; following up with customers to strengthen relationships; dealing with complaints respectfully and having a solution; and monitoring customer service to ensure a consistent, positive experience. The overall message is that customer service should be a priority through small thoughtful gestures, knowledgeable and friendly staff, and removing barriers to customers.