Help to plan responsive web services. The main focus is mobile-responsive and tablet-responsive displays. It also considers more generally what responsive-design means and the importance of understanding specific user contexts (like tablet use on a comfy sofa)
13. A responsive web service is one
that adjusts automatically
to suit the different ways your
audiences choose to access it
14.
15. Multiple user contexts of a museum visit
Discovery Journey Being hereAwareness
Activity: social digital
Location: anywhere
Screen: mobile
Activity: leisurely discovery
Location: home
Screen: tablet
Activity: wayfinding
Location: on the move
Screen: mobile
Activity: leisurely discovery
Location: Museum
Screen – none/gallery screens/
mobile
Twitter, Facebook, etc Digital map,What’s On Mobile optimised Visit Us page The awesome V&A
20. 53% of all adults regular media multi-taskers
UK OFCOM. Communications Market Report 2013.
(published August 2013)
81% tablet owners multi-task with other media and TV
More than half of adults own a smartphone
Digital changes behaviour
21. Google. The New Multi-Screen World. Understanding cross-platform
consumer behaviour (published August 2012)
22. Google. The New Multi-Screen World. Understanding cross-platform
consumer behaviour (published August 2012)
66. Search the Collections (STC)
Mobile STC
Website auto-display module
Furniture gallery digital label
Digital map
One chair.
One authoritative
digital asset.
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Information scientist with 13 years managing projects and live digital services in museums and public libraries. BSc Cybernetics & Control Engineering, MSc Information and Library Studies, chartered librarian, makes stuff…Joined the Victoria and Albert Museum in 2008. Currently Digital Content Delivery Manager, previously Senior Web Content Manager.Projects – large-scale website redesign, content programme management, self-issue services,automated telephone renewal systems, public access computer services, online information, game development, SMART cards, multi-authority procurement and digitisation projects, etc.
PAUSE to ask levels of knowledge
Information scientist with 13 years managing projects and live digital services in museums and public libraries. BSc Cybernetics & Control Engineering, MSc Information and Library Studies, chartered librarian, makes stuff…Joined the Victoria and Albert Museum in 2008. Currently Digital Content Delivery Manager, previously Senior Web Content Manager.Projects – large-scale website redesign, content programme management, self-issue services,automated telephone renewal systems, public access computer services, online information, game development, SMART cards, multi-authority procurement and digitisation projects, etc.