Two weeks ago, I shared how to help employees love their job so this week, I'm sharing how to keep clients happy. I strongly believe that business is pointless when clients aren't satisfied with our services. Here are a few ways to keep your clients happy.

1. KEEP CLIENTS
HAPPY
H O W T O
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2. COMMUNICATE
REGULARLY
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#ClarkOutsourcing
Communicating regularly is almost similar as pedaling on a
bike. The more you pedal, the farther you go. So, if you want to
foster a good working relationship between you and your client,
talk to them regularly.

3. REPLY
PROMPTLY
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#ClarkOutsourcing
Responding to clients' inquiries
within a reasonable amount of
time can build loyalty and
establish a high standard of
customer service.

4. MAKE IT
PERSONAL
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Greet your client on his birthday, and you'll be surprised
by its effect. Simply knowing who they are and what they
do outside of work can create a significant difference in
your business.

5. BE CLEAR &
TRANSPARENT
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Clients want transparency.
Transparency eliminates suspicions your clients might have.
Being clear and transparent sends them a message that you
are worthy of their trust, and there's nothing to hide.

6. GO ABOVE
& BEYOND
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#ClarkOutsourcing
When your client makes an unusual request, make sure
you see what you can do instead of turning it down
without even trying. Going out of your way for your
clients will surely make you rise above the ranks.

7. RECAP
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#ClarkOutsourcing
Communicate regularly
Reply promptly
Make it personal
Be clear & transparent
Go beyond and above
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