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How to Hire Like a Search Firm 101
    Laura Gassner Otting

   Use Twitter Hashtag #npweb


     Special Thanks To Our Sponsors
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Today’s Speaker




                    Laura Gassner Otting
                         President, Nonprofit
                     Professionals Advisory Group




              Hosting: Sam Frank, Synthesis Partnership
    Assisting with chat questions: April Hunt, Nonprofit Webinars
How to Hire Like a Search Firm 101	
  




                LAURA	
  GASSNER	
  OTTING	
  
                President,	
  Nonprofit	
  Professionals	
  Advisory	
  Group	
  




Nonprofit	
  Professionals	
  Advisory	
  Group	
  LLC	
  	
  
How	
  to	
  Hire	
  Like	
  a	
  Search	
  Firm	
  101	
  
©	
  2010	
  NPAG	
  LLC.	
  	
  All	
  rights	
  reserved.	
  	
  
Laura	
  Gassner	
  O?ng	
  
                                                                                                                                               About	
  
                                                                                                                                                Us	
  
       Laura	
  Gassner	
  O+ng	
  is	
  Founder	
  and	
  President	
  of	
  the	
  Nonprofit	
  Professionals	
  	
  
       Advisory	
  Group,	
  a	
  search	
  firm	
  dedicated	
  to	
  building	
  the	
  capacity	
  of	
  nonprofit	
  
       organizaAons,	
  associaAons,	
  insAtuAons	
  of	
  higher	
  educaAon,	
  the	
  public	
  sector	
  and	
  	
  	
  
       the	
  professionals	
  who	
  make	
  them	
  run	
  smoothly.	
  	
  
       Prior	
  to	
  forming	
  the	
  group,	
  Laura	
  served	
  as	
  the	
  senior	
  vice	
  president	
  of	
  ExecSearches.com	
  
       and	
  as	
  vice	
  president	
  at	
  Isaacson,	
  Miller,	
  one	
  of	
  the	
  largest	
  search	
  firms	
  in	
  New	
  England.	
  	
  	
  
       Laura	
  has	
  also	
  served	
  as	
  a	
  presidenAal	
  appointee	
  for	
  the	
  White	
  House	
  Office	
  of	
  NaAonal	
  
       Service,	
  a	
  program	
  officer	
  for	
  the	
  CorporaAon	
  for	
  NaAonal	
  Service	
  and	
  as	
  a	
  member	
  of	
  the	
  
       Clinton/Gore	
  TransiAon	
  Team	
  and	
  1992	
  ElecAon	
  Team.	
  	
  

       Laura	
  sits	
  on	
  the	
  boards	
  of	
  Camp	
  Starfish	
  and	
  Newton	
  Montessori	
  School,	
  and	
  is	
  the	
  
       immediate	
  past	
  chair	
  of	
  Strong	
  Women,	
  Strong	
  Girls.	
  	
  Laura	
  is	
  the	
  author	
  of	
  Change	
  Your	
  
       Career:	
  Transi0oning	
  to	
  the	
  Nonprofit	
  Sector	
  (Kaplan	
  2007).	
  

       Laura	
  can	
  be	
  reached	
  at	
  617-­‐527-­‐9661	
  or	
  LGO@NonprofitProfessionals.com.	
  	
  

Nonprofit	
  Professionals	
  Advisory	
  Group	
  LLC	
  	
  
How	
  to	
  Hire	
  Like	
  a	
  Search	
  Firm	
  101	
  
©	
  2010	
  NPAG	
  LLC.	
  	
  All	
  rights	
  reserved.	
  	
  
An	
  Overview	
  of	
  the	
  Process	
  
                                                                                                                                                Search	
  
                                                                                                                                                 101	
  



                                                                                                                                     6.	
  Onboarding	
  

                                                                                                                         5.	
  Ge?ng	
  to	
  Yes!	
  

                                                                                                           4.	
  Checking	
  Your	
  InsHncts	
  

                                                                                           3.	
  Making	
  Wiser	
  Choices	
  

                                                                            2.	
  Building	
  a	
  Diverse	
  Pool	
  

                                                              1.	
  Scoping	
  the	
  PosiHon	
  
Nonprofit	
  Professionals	
  Advisory	
  Group	
  LLC	
  	
  
How	
  to	
  Hire	
  Like	
  a	
  Search	
  Firm	
  101	
  
©	
  2010	
  NPAG	
  LLC.	
  	
  All	
  rights	
  reserved.	
  	
  
EvaluaHng	
  the	
  New	
  Terrain	
  
                                                                                                                            Scoping	
  
                                                                                                                              the	
  
                                                                                                                            PosiHon	
  
                                 Knowing	
  Exactly	
  Who	
  Your	
  Are	
  Hiring	
  

                                                                      Key	
  PosiHon	
  is	
  Open


                         Fill	
  the	
  Shoes	
                                                      Reassess	
  to	
  PosiHon


                                Stagnate	
                                                                   Thrive!	
  


                               Opportunity	
  for	
  Strategic	
  ReflecHon	
  and	
  RedirecHon
Nonprofit	
  Professionals	
  Advisory	
  Group	
  LLC	
  	
  
How	
  to	
  Hire	
  Like	
  a	
  Search	
  Firm	
  101	
  
©	
  2010	
  NPAG	
  LLC.	
  	
  All	
  rights	
  reserved.	
  	
  
Deep	
  and	
  Diverse	
  Outreach	
  
                                                                                                                                      Building	
  
                                                                                                                                      a	
  Broad	
  
                                                                                                                                          Pool	
  
                                  Finding	
  AcAve	
  and	
  Passive	
  Jobseekers	
  

                       Where	
  are	
  the	
  candidates	
  hiding?	
  Where	
  should	
  candidates	
  be	
  looking?	
  

                                                                              Online	
  AdverAsing	
  
                                                                               Print	
  AdverAsing	
  
                                                                                Mass	
  Mailing	
  
                                                                               Telephone	
  Calls	
  

                                                                 We	
  place	
  a	
  special	
  focus	
  on	
  diversity:	
  

            We	
  make	
  every	
  effort	
  to	
  present	
  diverse	
  pools	
  of	
  qualified	
  candidates	
  for	
  each	
  search.	
  	
  
            Since	
  January	
  1,	
  2007,	
  we	
  have	
  closed	
  47%	
  of	
  our	
  searches	
  with	
  minoriAes,	
  74%	
  with	
  
                                            females,	
  and	
  37%	
  with	
  female	
  minoriAes.	
  

Nonprofit	
  Professionals	
  Advisory	
  Group	
  LLC	
  	
  
How	
  to	
  Hire	
  Like	
  a	
  Search	
  Firm	
  101	
  
©	
  2010	
  NPAG	
  LLC.	
  	
  All	
  rights	
  reserved.	
  	
  
ElucidaHng	
  Interviews	
  
                                                                                                                                          Making	
  
                                                                                                                                           Wiser	
  
                                                                                                                                          Choices	
  
                                          Really Getting to Know the Candidate
     Interviews	
  are	
  inevitably	
  arHficial	
  situaHons.	
  	
  How	
  do	
  you	
  level	
  the	
  playing	
  field?	
  

     Consider	
  Your	
  Role	
  
                    	
  Make	
  the	
  candidate	
  feel	
  comfortable.	
  	
  	
  
                    	
  Listen	
  more	
  than	
  you	
  talk,	
  but	
  interrupt	
  if	
  the	
  candidate	
  is	
  off	
  course.	
  
                    	
  Withhold	
  judgment.	
  	
  
     	
  	
  	
  
     Ask	
  Good	
  QuesHons	
  
                    	
  Plan	
  strategy	
  and	
  roles	
  with	
  co-­‐interviewers	
  prior	
  to	
  interview.	
  	
  
                    	
  Ensure	
  everyone	
  talks	
  and	
  all	
  topic	
  areas	
  are	
  touched.	
  
                    	
  Ask	
  for	
  stories	
  from	
  the	
  past	
  rather	
  than	
  posturing	
  about	
  the	
  future.	
  
                    	
  Allow	
  for	
  conversaAon	
  rather	
  than	
  interrogaAon.	
  	
  

     Conclude	
  Well	
  
                 	
  Explain	
  the	
  next	
  steps	
  in	
  the	
  process.	
  
     	
          	
  Take	
  good	
  notes	
  and	
  carry	
  them	
  though	
  to	
  the	
  next	
  stage.	
  
Nonprofit	
  Professionals	
  Advisory	
  Group	
  LLC	
  	
  
How	
  to	
  Hire	
  Like	
  a	
  Search	
  Firm	
  101	
  
©	
  2010	
  NPAG	
  LLC.	
  	
  All	
  rights	
  reserved.	
  	
  
EffecHve	
  Reference	
  Checks	
  
                                                                                                                              Backing	
  
                                                                                                                              Up	
  	
  Gut	
  
                                                                                                                             InsHncts	
  
                                                                 Hiring	
  a	
  Track	
  Record	
  
          Uncover	
  All	
  Sides	
  of	
  the	
  Story	
  
                     	
  Superiors,	
  Peers,	
  Subordinates	
  
                     	
  Go	
  off	
  the	
  list	
  with	
  names	
  from	
  interviews	
  and	
  other	
  references.	
  

          Get	
  the	
  Reference	
  Talking	
  
          	
             	
  Go	
  straight	
  for	
  posiAves,	
  then	
  move	
  to	
  challenges.	
  
                         	
  Be	
  conversaAonal,	
  but	
  remember	
  to	
  push	
  back.	
  
                         	
  Get	
  examples	
  and	
  stories	
  rather	
  than	
  just	
  adjecAves.	
  

          Turn	
  Over	
  Every	
  Rock	
  with	
  Private	
  InvesHgaHon	
  
          	
         	
  Criminal	
  Check,	
  Credit	
  Check,	
  EducaAon	
  VerificaAon	
  
                     	
  Get	
  PreauthorizaAon	
  


Nonprofit	
  Professionals	
  Advisory	
  Group	
  LLC	
  	
  
How	
  to	
  Hire	
  Like	
  a	
  Search	
  Firm	
  101	
  
©	
  2010	
  NPAG	
  LLC.	
  	
  All	
  rights	
  reserved.	
  	
  
Offers	
  and	
  NegoHaHons	
  
                                                                                                                                                      Ge?ng	
  
                                                                                                                                                        to	
  	
  
                                                                                                                                                       Yes!	
  
                                                          Gathering	
  Advance	
  Data	
  	
  

                  Knowing	
  what	
  it	
  will	
  take	
  to	
  “get	
  to	
  yes”	
  before	
  the	
  quesAon	
  is	
  even	
  on	
  the	
  table	
  is	
  
                  key	
  to	
  removing	
  insult,	
  surprise,	
  confusion	
  or	
  bad	
  feelings	
  from	
  the	
  start.	
  

                  Knowing	
  the	
  meaning	
  of	
  “short	
  money”	
  and	
  keeping	
  it	
  in	
  perspecAve	
  is	
  the	
  key.	
  

                  Knowing	
  that	
  the	
  offer	
  and	
  negoAaAon	
  colors	
  the	
  enHre	
  relaHonship	
  can	
  guide	
  
                  bejer	
  behavior.	
  	
  	
  

                  Knowing	
  the	
  candidate’s	
  moHvaHng	
  factors:	
  passion,	
  brand,	
  leadership,	
  impact,	
  
                  scope	
  of	
  posiAon,	
  skill	
  acquisiAon,	
  geography,	
  money	
  



Nonprofit	
  Professionals	
  Advisory	
  Group	
  LLC	
  	
  
How	
  to	
  Hire	
  Like	
  a	
  Search	
  Firm	
  101	
  
©	
  2010	
  NPAG	
  LLC.	
  	
  All	
  rights	
  reserved.	
  	
  
Successful	
  TransiHons	
  
                                                                                                                   On	
  
                                                                                                                 boarding	
  

                                                   The	
  Search	
  is	
  Over!	
  	
  Or,	
  Is	
  It?	
  

          Hiring	
  Managers:	
  Making	
  the	
  Candidate	
  Feel	
  Welcome	
  
                     	
  Business	
  cards,	
  welcome	
  gio,	
  lunch	
  with	
  coworkers	
  

          Board:	
  Se?ng	
  Benchmarks	
  for	
  Success	
  
                      	
  A	
  month	
  or	
  two	
  into	
  tenure,	
  develop	
  benchmarks	
  together.	
  
                      	
  Check	
  in	
  regularly	
  on	
  progress,	
  road	
  blocks,	
  successes.	
  

          Taking	
  Responsibility	
  
                      	
  What	
  is	
  YOUR	
  role?	
  




Nonprofit	
  Professionals	
  Advisory	
  Group	
  LLC	
  	
  
How	
  to	
  Hire	
  Like	
  a	
  Search	
  Firm	
  101	
  
©	
  2010	
  NPAG	
  LLC.	
  	
  All	
  rights	
  reserved.	
  	
  
How to Hire Like a Search Firm 101	
  




                LAURA	
  GASSNER	
  OTTING	
  
                President,	
  Nonprofit	
  Professionals	
  Advisory	
  Group	
  




Nonprofit	
  Professionals	
  Advisory	
  Group	
  LLC	
  	
  
How	
  to	
  Hire	
  Like	
  a	
  Search	
  Firm	
  101	
  
©	
  2010	
  NPAG	
  LLC.	
  	
  All	
  rights	
  reserved.	
  	
  
Find	
  the	
  lisHngs	
  for	
  our	
  current	
  season	
  of	
  
                           webinars       	
  
                     and	
  register	
  at     	
  
                  NonprofitWebinars.com	
  

                             Chris	
  Dumas 	
  
                   	
  Chris@NonprofitWebinars.com     	
  
                              707-­‐812-­‐1234   	
  
                Special Thanks To Our Sponsors

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How To Hire Like A Search Firm

  • 1. How to Hire Like a Search Firm 101 Laura Gassner Otting Use Twitter Hashtag #npweb Special Thanks To Our Sponsors
  • 2. Helping ordinary people raise extraordinary amounts for nonprofits is all we do, and we love it. A Proud Sponsor of NonprofitWebinars.com
  • 3. Today’s Speaker Laura Gassner Otting President, Nonprofit Professionals Advisory Group Hosting: Sam Frank, Synthesis Partnership Assisting with chat questions: April Hunt, Nonprofit Webinars
  • 4. How to Hire Like a Search Firm 101   LAURA  GASSNER  OTTING   President,  Nonprofit  Professionals  Advisory  Group   Nonprofit  Professionals  Advisory  Group  LLC     How  to  Hire  Like  a  Search  Firm  101   ©  2010  NPAG  LLC.    All  rights  reserved.    
  • 5. Laura  Gassner  O?ng   About   Us   Laura  Gassner  O+ng  is  Founder  and  President  of  the  Nonprofit  Professionals     Advisory  Group,  a  search  firm  dedicated  to  building  the  capacity  of  nonprofit   organizaAons,  associaAons,  insAtuAons  of  higher  educaAon,  the  public  sector  and       the  professionals  who  make  them  run  smoothly.     Prior  to  forming  the  group,  Laura  served  as  the  senior  vice  president  of  ExecSearches.com   and  as  vice  president  at  Isaacson,  Miller,  one  of  the  largest  search  firms  in  New  England.       Laura  has  also  served  as  a  presidenAal  appointee  for  the  White  House  Office  of  NaAonal   Service,  a  program  officer  for  the  CorporaAon  for  NaAonal  Service  and  as  a  member  of  the   Clinton/Gore  TransiAon  Team  and  1992  ElecAon  Team.     Laura  sits  on  the  boards  of  Camp  Starfish  and  Newton  Montessori  School,  and  is  the   immediate  past  chair  of  Strong  Women,  Strong  Girls.    Laura  is  the  author  of  Change  Your   Career:  Transi0oning  to  the  Nonprofit  Sector  (Kaplan  2007).   Laura  can  be  reached  at  617-­‐527-­‐9661  or  LGO@NonprofitProfessionals.com.     Nonprofit  Professionals  Advisory  Group  LLC     How  to  Hire  Like  a  Search  Firm  101   ©  2010  NPAG  LLC.    All  rights  reserved.    
  • 6. An  Overview  of  the  Process   Search   101   6.  Onboarding   5.  Ge?ng  to  Yes!   4.  Checking  Your  InsHncts   3.  Making  Wiser  Choices   2.  Building  a  Diverse  Pool   1.  Scoping  the  PosiHon   Nonprofit  Professionals  Advisory  Group  LLC     How  to  Hire  Like  a  Search  Firm  101   ©  2010  NPAG  LLC.    All  rights  reserved.    
  • 7. EvaluaHng  the  New  Terrain   Scoping   the   PosiHon   Knowing  Exactly  Who  Your  Are  Hiring   Key  PosiHon  is  Open Fill  the  Shoes   Reassess  to  PosiHon Stagnate   Thrive!   Opportunity  for  Strategic  ReflecHon  and  RedirecHon Nonprofit  Professionals  Advisory  Group  LLC     How  to  Hire  Like  a  Search  Firm  101   ©  2010  NPAG  LLC.    All  rights  reserved.    
  • 8. Deep  and  Diverse  Outreach   Building   a  Broad   Pool   Finding  AcAve  and  Passive  Jobseekers   Where  are  the  candidates  hiding?  Where  should  candidates  be  looking?   Online  AdverAsing   Print  AdverAsing   Mass  Mailing   Telephone  Calls   We  place  a  special  focus  on  diversity:   We  make  every  effort  to  present  diverse  pools  of  qualified  candidates  for  each  search.     Since  January  1,  2007,  we  have  closed  47%  of  our  searches  with  minoriAes,  74%  with   females,  and  37%  with  female  minoriAes.   Nonprofit  Professionals  Advisory  Group  LLC     How  to  Hire  Like  a  Search  Firm  101   ©  2010  NPAG  LLC.    All  rights  reserved.    
  • 9. ElucidaHng  Interviews   Making   Wiser   Choices   Really Getting to Know the Candidate Interviews  are  inevitably  arHficial  situaHons.    How  do  you  level  the  playing  field?   Consider  Your  Role    Make  the  candidate  feel  comfortable.        Listen  more  than  you  talk,  but  interrupt  if  the  candidate  is  off  course.    Withhold  judgment.           Ask  Good  QuesHons    Plan  strategy  and  roles  with  co-­‐interviewers  prior  to  interview.      Ensure  everyone  talks  and  all  topic  areas  are  touched.    Ask  for  stories  from  the  past  rather  than  posturing  about  the  future.    Allow  for  conversaAon  rather  than  interrogaAon.     Conclude  Well    Explain  the  next  steps  in  the  process.      Take  good  notes  and  carry  them  though  to  the  next  stage.   Nonprofit  Professionals  Advisory  Group  LLC     How  to  Hire  Like  a  Search  Firm  101   ©  2010  NPAG  LLC.    All  rights  reserved.    
  • 10. EffecHve  Reference  Checks   Backing   Up    Gut   InsHncts   Hiring  a  Track  Record   Uncover  All  Sides  of  the  Story    Superiors,  Peers,  Subordinates    Go  off  the  list  with  names  from  interviews  and  other  references.   Get  the  Reference  Talking      Go  straight  for  posiAves,  then  move  to  challenges.    Be  conversaAonal,  but  remember  to  push  back.    Get  examples  and  stories  rather  than  just  adjecAves.   Turn  Over  Every  Rock  with  Private  InvesHgaHon      Criminal  Check,  Credit  Check,  EducaAon  VerificaAon    Get  PreauthorizaAon   Nonprofit  Professionals  Advisory  Group  LLC     How  to  Hire  Like  a  Search  Firm  101   ©  2010  NPAG  LLC.    All  rights  reserved.    
  • 11. Offers  and  NegoHaHons   Ge?ng   to     Yes!   Gathering  Advance  Data     Knowing  what  it  will  take  to  “get  to  yes”  before  the  quesAon  is  even  on  the  table  is   key  to  removing  insult,  surprise,  confusion  or  bad  feelings  from  the  start.   Knowing  the  meaning  of  “short  money”  and  keeping  it  in  perspecAve  is  the  key.   Knowing  that  the  offer  and  negoAaAon  colors  the  enHre  relaHonship  can  guide   bejer  behavior.       Knowing  the  candidate’s  moHvaHng  factors:  passion,  brand,  leadership,  impact,   scope  of  posiAon,  skill  acquisiAon,  geography,  money   Nonprofit  Professionals  Advisory  Group  LLC     How  to  Hire  Like  a  Search  Firm  101   ©  2010  NPAG  LLC.    All  rights  reserved.    
  • 12. Successful  TransiHons   On   boarding   The  Search  is  Over!    Or,  Is  It?   Hiring  Managers:  Making  the  Candidate  Feel  Welcome    Business  cards,  welcome  gio,  lunch  with  coworkers   Board:  Se?ng  Benchmarks  for  Success    A  month  or  two  into  tenure,  develop  benchmarks  together.    Check  in  regularly  on  progress,  road  blocks,  successes.   Taking  Responsibility    What  is  YOUR  role?   Nonprofit  Professionals  Advisory  Group  LLC     How  to  Hire  Like  a  Search  Firm  101   ©  2010  NPAG  LLC.    All  rights  reserved.    
  • 13. How to Hire Like a Search Firm 101   LAURA  GASSNER  OTTING   President,  Nonprofit  Professionals  Advisory  Group   Nonprofit  Professionals  Advisory  Group  LLC     How  to  Hire  Like  a  Search  Firm  101   ©  2010  NPAG  LLC.    All  rights  reserved.    
  • 14. Find  the  lisHngs  for  our  current  season  of   webinars   and  register  at   NonprofitWebinars.com   Chris  Dumas    Chris@NonprofitWebinars.com   707-­‐812-­‐1234   Special Thanks To Our Sponsors