How to have an abundance of ideas by Michael Allen of TalkFreely
1. HOW TO HAVE AN
ABUNDANCE OF IDEAS
Michael Allen
Ready my blog www.everythingbrilliant.co.uk
@Brillianttideas
Learn more about idea management software
www.TalkFreely.com
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
2. About me…..
- Innovator
- Speak, blog about and help organisations innovate
- Partner in a idea management software business called TalkFreely
- I ‘walk the talk’ and share all my ideas online
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
4. Ideation tools
How to make
ideas stick
Getting beyond
‘just the idea’
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
5. My view of Intrapreneurship
• Another way for organisations to innovate
• Disrupts and is less disruptive than the
dominant approach
• Can address the ‘culture problem’ by focussing
on the already engaged
• Develops the most talented employees
6. Why I share my ideas
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
- Because all things are difficult before
they are easy
- While you can invent on your own, you
can’t innovate on your own
- The idea is the first and easiest step
- The more ideas you have, the more
ideas you have
17. Figure out how things wor
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Figure out how things work
18. Be a free thinker
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19. Allow an idea to keep
you awake at night
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20. Exercise your idea muscles
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
21.
22. #IdeaHacksTake something and hack it by
changing or re-organising some of
the components to create new value
#12bricks
Thinking with your hands, 12 Lego bricks,
millions of ideas
#Differentiation
Stimulate ideas by broadcasting challenges to
discreet communities of users
#Challenges
#Reverse InnovationRather than ask for ideas, ask the opposite
then reverse them
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23. #12bricksJust 12 LEGO™ bricks, millions of ideas
- It’s the simplest metaphor for innovation
- It’s thinking with your hands
- I need four volunteers please!
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24. Take just 12 bricks
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25. Children
Just play, they start putting bricks on bricks and see what they
can create
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26. Adults
Try to visualise, to think of something to create first
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If we can break that instinct, and get them to
experiment – to ‘think with their hands’,
eventually the ideas flow
27. But when we set a Challenge
“make something useful for your work desk”, we generally follow
a process; ideate, prototype, test, improve, build
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
28. What did the
volunteers make?
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
#2, make an animal
I think he said it was a
swan
#3, make a small
box, for instance, to
take a pill to work
This was great, exactly as I
specified. The door even has a
handle!
#4, make
something for your
desk
#1, make anything you
want, the first thing
that comes to mind
I think this was a
robot toy for the
maker’s Son
29. Use it…
- With people that aren’t used to structured ideation or
workshop activities
- As a way to ‘warm-up’ the idea muscles
- To describe what (and actually do some) innovation
- It demonstrates that anyone can do this
- To illustrate the paradox that creativity can be enhanced by
setting restrictions
- How did our volunteers get on
www.12bricks.co.uk
@just12bricks
facebook.com/12bricks
30. #Idea HackingTake something and ‘hack it’ by changing;
- or re-organising some of the components
- the utility (what it’s for and does)
- the value proposition (what it offers people)
- the configuration (the way it is sold or offered)
- the Customer experience (how people use and interact with it)
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
31. Let’s hack the Mars-bar
1. Its nougat, topped with caramel, and wrapped in chocolate. Hack the order
2. Hack the components and substitute the caramel with something else
3. It’s a high-calorie snack. Hack the utility, what else could it be?
4. It’s a low-cost snack. Let’s hack the pricing model and sell it for 10x the price. Describe it
5. It’s sold through retailers. Let’s hack the business model. What would it need to be to
be sold on subscription and delivered to someone’s door weekly?
6. Let’s hack the customer experience. Take its association with sport and re-think the fact
that we eat it, what else could it be that allows us to disrupt the customer experience
all together
32. #ChallengesStimulate Ideas by crafting specific challenges to discreet
communities of people;
- Normally a provocation in the form of a question
- Often requires a dialogue rather than just simply ideas
- May need facilitation or examples to start the creative process
- Diversity is key, but the more diverse, prepare to offer a
reward
- The more creative the challenge, generally, the more creative
the ideas
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
35. How can we secure time
for Innovation?
Or asks a question
36. What in this photograph of a
colleague’s desk will change in
the next 5 years?
Or ask us to think of the future
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37. What would it take to get people
talking about us at a dinner party?
38. What processes or process steps do you
take that waste time or add no value?
39. What could you and your team do that
would push you out of your comfort zone?
41. If we could create a new variation of our product
that the super-rich would want to buy, what
would it look like?
If we could create a new variation of our product
that the super-rich would want to buy, what
would it look like?
42. If we could create a new variation of our product
that the super-rich would want to buy, what
would it look like?
If we developed a Service offering,
what would it look like?
43. If we could create a new variation of
our product that the super-rich would
want to buy, what would it look like?
What could we do to make our
customers more successful?
44. If we could create a new variation of
our product that the super-rich would
want to buy, what would it look like?
What’s causing our customers pain
that we can solve?
45. Think of a company you
love and are loyal to and
then write 5 things they
do that we could adopt
Think of a company you
love and are loyal to and
then write 5 things they
do that we could adopt
46. #DifferentiationTake existing products and make it different by changing the;
- value proposition (what it offers people)
- the utility (how it works / what it does)
- the configuration (the way it is sold or offered)
- Customer experience (how people use and interact with it)
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
47.
48. Let’s take the humble bin-liner, how can we add value through differentiation
1. Can we change the customer experience by addressing some of the known problems?
2. How can we change the utility?
• Apart from the kitchen, where else do we need rubbish bags?
• 90% of the bags we sell are black. Can we change the value proposition by simply
choosing different colours other than black and green?
3. Can we change our business model or disrupt our supply-chain?
4. What other properties do our bags have that are useful
5. If we could create a bin liner for x10 the price, what would it look like and do?
6. We know plastic bags are bad for the environment. Can we re-think the way we use
them that will reduce this impact?
49. Note on running ideation workshops
• “Let’s NOT brain-storm some ideas”. Brainstorming can
suffer from;
– Social loafing
– Production blocking
– Evaluation apprehension
• Brainstorming works well if the aim is to get a consensus
from a group, ideation can requires the opposite
(divergence)
• For that reason, I never force people into working in a
group. Many of us ideate better solo (and work poorly in
a group)
• We need to get the best from the introverts (that can’t
do ‘group-think) as well as the extroverts
68. An idea for everyone
is an idea for no one
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69. Who are your early
adopters?
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70. Does your idea align to your
Sponsor’s;
- Strategy
- Commercial model
- Capabilities & Culture
- Customers
(and if not are they prepared to disrupt themselves)
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
71. Or if it is the end-User, does
your idea;
- Solve a problem recognised
by a discreet group?
- Do they care enough about
that problem to adopt or
invest in your idea?
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
73. “I can save
you money
on your
energy
bills”
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74. Copyright Michael Allen, EverythingBrilliant.co.uk 2014
“really innovative ideas are roughly
indistinguishable from really dumb
ideas” Jocelyn Goldfein
75. #IdeaCanvas
A 6 step model to
describe any idea
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
76. As you can see,
the Idea Canvas
is a small box
which opens out
into a cross
shape and
contains a pad of
post-it notes
77. #1. My idea is
..a product that
..a solution to
..a service for
Brilliant Idea #298 is an
app called Trading Places.
Think of an ebay auction,
in real-time, but for a seat
on a train or a place in a
queue
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
78. #2. My idea solves
the problem that
Brilliant Idea #298 is
an app called Trading
Places. It allows people to
trade, for example their
seat on a train or place
in a queue with someone
that is happy to pay for
their place
My idea solves the problem
that many of the things
we value are over-
subscribed and, if we
could, we’d happily pay
more to jump a queue or
have a seat
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
79. #3. The Problem affects
Who are your early
adopters likely to be?
Brilliant Idea #298 is
an app called Trading
Places. It allows people
to trade, for example
their seat on a train or
place in a queue with
someone that is happy
to pay for their place
My idea solves the
problem that many of
the things we value are
over-subscribed and, if
we could, we’d happily
pay more to jump a
queue or have a seat
The problem affects
gen x city dwellers
that use public
transport and eat
out a lot
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
80. #4. They care enough to adopt
my idea because
(this is the hardest one)
Brilliant Idea #298 is
an app called Trading
Places. It allows people
to trade, for example
their seat on a train or
place in a queue with
someone that is happy
to pay for their place
My idea solves the
problem that many of
the things we value are
over-subscribed and, if
we could, we’d happily
pay more to jump a
queue or have a seat
My target users
care enough about
the problem because
they value their
time more than
their money
The problem affects
regular users of public
transport and
millennials that eat out
regularly
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
81. #5. My idea solves
the problem by
Brilliant Idea #298 is an
app called Trading
Places. It allows people to
trade, for example their
seat on a train or place in
a queue with someone
that is happy to pay for
their place
My idea solves the
problem that many of
the things we value are
over-subscribed and, if
we could, we’d happily
pay more to jump a
queue or have a seat
The problem affects
regular users of public
transport and
millennials that eat out
regularly
My target users care
enough about the
problem because they
value their time more
than their money
My idea solves the
problem by
integrating with
other social tools to
link people ‘with’
and people ‘without’
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
82. #6. I can test my idea by
Brilliant Idea #298 is
an app called Trading
Places. It allows people to
trade, for example their
seat on a train or place
in a queue with
someone that is happy
to pay for their place
My idea solves the
problem that many of
the things we value are
over-subscribed and, if
we could, we’d happily
pay more to jump a
queue or have a seat
The problem affects
regular users of public
transport and
millennials that eat out
regularly
My target users care
enough about the
problem because they
value their time more
than their money
My idea solves the
problem by integrating
with other social tools to
link people ‘with’ and
people ‘without’
I can test the app
by running social
media marketing
campaigns to test
whether people
sign-up
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
83. 5 hacks to test an Idea
(to make sure you are building
the right ‘it’ before you build it)
Alberto Savoia - Pretotype
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
84. #1. The MVP
Build the minimum viable product to test
whether people want it
85. #2. The Concierge
You test whether people want it before
building anything by manually doing it out
of sight
89. #6. Idea test hacks
#1. The MVP
Can you create a minimal viable product? Something that does just
enough to be viable for our key users?
#2. The Concierge
Before you build anything, can you create demand for it – even if you have
to manually create it out of sight?
#3. The mystery button
Can we describe it in a handful or words, broadcast it to our target users
and see if anyone clicks the mystery button?
#4. One day only
Get out there, create urgency, talk to people, watch how they respond to
it. Can we take an order for ‘it’? it
#5. The Pinocchio test
Can you create ‘it’ as a mock-up and watch how people use it?
90. #1. My idea is
Now re-visit step 1 and
try to get to the core of
the idea.
What will make your
idea stick?
Brilliant Idea #298 is an
app called Trading Places.
It makes modern life easier
by helping people trade, for
example their seat on a
train or place in a queue
with someone that is
happy to pay for their place
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
92. Quick plug
The Idea Canvases;
- Cost pennies, so you
can gift it to
everyone or
everyone that wants
to join in and
develop their idea
- They create a focal
point for discussion
and development.
- Contact me for prices
94. REALLY QUICK PLUG
Learn more about idea management software www.TalkFreely.com
We support a number of approaches to innovation
- Crowdsourcing ideas from staff, Customers and Partners
- Co-creation
- Employee Engagement
- Idea competitions and tournaments
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
95. “Innovation is like traversing a
mountain range, there’s lots of ups
and downs and you’ll frequently lose
sight of the summit”!
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
96. THANKYOU
Michael Allen
Ready my blog www.everythingbrilliant.co.uk
@Brillianttideas
http://uk.linkedin.com/pub/michael-allen/0/360/b03/
Learn more about idea management software www.TalkFreely.com
Copyright Michael Allen, EverythingBrilliant.co.uk 2014
Editor's Notes
I’d consider myself an innovator both as an intrapreneur and an entrepreneur
I blog, speak and help organisations to innovate which spans from innovation strategy to ideation training
I’m a Partner in an idea management software business called TalkFreely
I walk the talk and share ALL my ideas online, but more of that in a second
You can connect to me. My blog is called EverythingBrilliant as in Everything Brilliant started with an idea. You can follow me on twitter @BrillianttIdeas (note the double t) or on facebook.com/everythingbrilliant
THERE IS A POINT TO THIS PHOTO.
This is me and my brother. We would have just moved to Kuwait and this photo was taken when we were invited to a family day out to the desert. So, what do we do – two little English boys – we take our buckets and spades to play in the sand because, that’s what we do in Britain. We go to the beach and make sandcastles. I don’t need to tell you I am sure that you can’t make sand castles with desert sand. The point being, despite it being ridiculous (and you can see the bemused look on the Arab’s faces), the idea that we could play in the sand STUCK!
Here’s the agenda for this session
This is the ugliest slide, but I prepared it on the morning of the presentation as a place-holder of what I understand to be intrapreneurship because at the conference we have seen a lot of interpretations on the definition
1. All things are difficult before they become easy (Thomas Fuller). Sharing ideas is difficult. It requires you to discard a very natural instinct which is to protect and cosset something that is valuable and dear to you.
2. While you can invent on your own, you can’t innovate on your own. Innovation needs a crowd and when you share good ideas, a crowd will gather and the more that crowd invests in supporting and shaping the idea , the greater the odds of it gaining momentum and ultimately happening (and if there is a flaw you’ll discover it early)
3. The idea is the first and easiest step. Innovation is all about the execution and if you can take one of my ideas and execute, good luck to you. Can have all of my ideas!
4. The more idea you have, the more ideas you have (the easier it is)
The real basics.
What are ideas?
So, here is a little slice of our brains. It’s full if ‘stuff’. Things we’ve experienced, learnt, heard and of course we are gaining more every day
Ideas happen, I believe, when we see something new, hear something, read something, figure something out that makes a connection between other ideas, knowledge, experiences or things that are already there. Discard the assumption that ideas are a flash of inspiration, serendipity, luck, inspiration – all those things play a part, but if we are going to use any of those adjectives, use them about the connection rather than imagining that a fully formed idea just – phusch – popped into your head like magic
It’s as simple as that!
If you want more ideas therefore, trigger more connections
And that’s the secret sauce of innovation! We can make more connections by…..
Going where smart people go
Being inquisitive!
Going where ideas thrive like hack days and start-up events and meet-ups
Listening and watching smart people on YouTube – you can do that everyday
When you see something new, actively trying to figure out how it works!
Being a free thinker
And allowing an idea to keep you awake at night. Allow yourself the indulgence of falling in love with an idea
But most of all, the best way to have an abundance of ideas is to have an abundance of ideas – ideas trigger ideas which trigger ideas which trigger ideas, just get started. I’ll be returning to this metaphor throughout this presentation, but think about your ability to have an abundance of ideas as a muscle. Like any other muscle, the more you use it and stretch it, the stronger it gets
Then it’s all about tools – and choosing the right tools for the right time to build the muscle and generate ideas
There are lots of tools. None of them are difficult – the hardest thing is figuring out which one to use at the right time, then it’s just facilitation. Here are some of them.
This the first one, for which I need four volunteers;
Volunteer #1, make anything you want, the first thing that comes to mind, let your imagination run wild
#2, make a duck
#3, make a small box, for instance, to take a pill to work
You can use any number of the 12 bricks
#4, make something for your desk – something useful so perhaps a mobile phone stand, or something to hold you business card or phone cable or something like that
If you have children, nephews or nieces, brothers or sisters or Grandchildren, ask them for 12 bricks – if you can these 12 bricks, great, but it isn’t necessary, and ask them to build something
When you watch children to do this, they just play. Without inhibitions. They create things they recognise from the physical World. Their invention is limitless.
When you watch adults, their invention is limited. Most sit and think about what to make. They try to conceive it in their brains first
But when you encourage them to just start creating and seeing what happens, then they end up with ideas.
Btw. One of these ideas was done by the richest person that I know and would call a friend. Any idea which one?
But when we set a challenge – an instruction to solve a problem (like make a small box for a single pill that I can take to work so I know that I have taken it) then adults generally find it MUCH easier.
The POINT about this exercise, and we will look at what our volunteers made in a second, is that when we think with your hands, we instinctively follow a process or behaviour – we ideate, prototype, test, improve and test
I rarely see this PROCESS however in businesses. They ideas and they decide which to do and go straight to build. They miss the prototype and test bit. So something that is so intuitive – no-one taught us a different behaviour with Lego we mostly discard in our business roles. We don’t actively hear people saying, “That’s a great idea, can we test it and see what happens then we can improve it before we build it”
Here are the photos of what my four volunteers made
It’s a metaphor for innovation;
it starts with a problem to solve
thinking with our hands
prototyping and testing ideas
THINK about the last time your organisation diverted resources to an idea. Did they do the prototyping and testing bit?
Now to the second tool, Idea Hacking
The point of this exercise is to take something ubiquitous that everyone understands and hack it and you can see by starting with the simple (so changing the order, or substituting one or more components) the idea muscles start to get warmed-up, and you can get to more disruptive ideas
Tool #3 is Challenges. The key here is to ‘craft’ the wording
Provocations can work in a number of ways, both equally important in order to make connections; they can jolt us into an emotional state
Or inspire us
Or ask questions. I would suggest this is one of the first questions you ask – and definitely the middle managers before you start any innovation activity. The wording here is essential “How can we can secure” We’re not leaving any doubt that we WILL SECURE time, it’s how. The word SECURE is important. It’s not FIND. Finding suggests some doubt or uncertainty. SECURE suggests value.
This is a photo of someone's desk. The question is, “how will it change”
This one was very much inspired by what Aldi and Lidl have managed to do in disrupting the supermarket business over the last few years – not only is it OK to admit to shopping at a discount supermarket, it’s common dinner party discussion
Or uses humour to provoke ideas
This is an example of one where you need some facilitation – that doesn’t need to be professional ‘innovation’ facilitation – it could be that Managers talk about it in their team meetings, but it needs some instruction and direction because for some thinking about leaving their comfort zone takes them out of the comfort zone!
We will see an example of this later with Telsa Motors. Previous electric cars have been small and frugal looking. Telsa flipped this on its head and created something that wealthy people would want
Software used to come in a box, now it comes as a Service
Music and films used to sold in shops, not it comes through streaming services
Again, the emphasis is important. It’s not how can WE be more successful, it’s how can we make our CUSTOMERS more successful
If you're going to innovate to solve a problem, make it a meaningful problem
We’re going to stick with this one before we move on, so, very quickly;
Think of your favourite;
Restaurant
Shop (perhaps you’re into road-cycling or guitars and love one shop)
Car manufacturer
Supermarket
Holiday resort
Then list the things you love about them
Then underline the things that could be adopted by your business
This is pretty much the results screen when you search for SALT on Tesco.com
It’s all salt, but look at the difference in cost per kg. In most cases it’s justified by changing the customer experience
The point of this exercise, a little like the Mars bar is to take something ubiquitous that everyone understands and lead the workshop attendees through a structure where we can differentiate the humble bin liner with new ideas
The other very ugly, but very functional slides! It challenges the normal approach to getting ideas in workshops by brainstorming.
We need to move on from simply originating ideas because organisations can’t live on ideas alone.
Think about ideas as sugary drinks. They taste nice, refreshes us and gives us energy, but provides no nutritional value. Just as we can’t live on sugary drinks, organisations can live on ideas alone. They need to be something more than just an idea – we need to figure out how to make them stick – how to implement them before we get any nutritional value
Making ideas stick! History is littered with brilliant ideas that have fallen by the wayside, and terrible ideas that have somehow taken root
Firstly, great ideas don’t have to be new ideas!
Do you remember when I was describing why I freely share my ideas online I said “because it’s the first and easiest step”. People can steal your idea, but they can’t steal passion and execution for the idea.
The Harry Potter series has sold hundreds of millions of book, but it wasn’t the first story about an orphan with special powers
Neither was Star Wars for that matter but as you know, it was the basis for the highest grossing series of films ever (and it’s coming back so it will surely exceed that record)
In-fact the story of Orphans with special powers is as old as the written story. Here’s another orphan with special powers - Moses who is an important character in Jewish, Christian and Islamic traditions and we can go back even further than that
So if I don’t need a brand new idea – if it doesn’t really matter if I am first to the market, how do I find or build the idea that sticks?
The key is who they built their product for.
For facebook that was students at Ivy League Colleges, they went one by one and made it a movement until it had enough momentum that it stuck
Google started by winning over the Silicon Valley Technorati with their technology. AdWords came years later
Amazon built their business around people that wanted to earn money as affiliates
There are countless examples I could call on showing the same thing – the first step in making our idea stick is to find and really understand the early adopters of our idea. Who cares enough about your idea (or the problem your idea solves) to adopt and invest in it
Facebook are busy taking over the World but of course, they weren’t the first social network – not by a long shot – remember MySpace? Friends Re-united? Bebo? What was the idea that STUCK? (probably something that allowed you to keep in touch with Friends and Family around the World)
This is the Nissan Leaf which is the largest selling Electric car of all time. It certainly isn’t the first electric car – not by decades! What was the idea that STUCK?
And no-one can deny the impact the iphone had on the mobile phone market – arguably it was the beginning of the end for the likes of Nokia, but it wasn’t the first touch screen smart phone and for that matter the app-store wasn’t the first e-commerce site that sold apps for mobile phones. Of course what they did and the theme for all of these, is that they got the User Experience right – they made it work well.
What was the idea that STUCK? (Possibly that it was beautiful. A mini computer in your hand)
Google weren’t the first search engine, in-fact, forget great ideas, back in 1998 when they launched a start-up search engine seemed to most as a terrible idea because the business model seemed to have failed miserably. But what was the idea that STUCK? (probably that it gave the most accurate searches without the distracting adverts?)
In many ways, Amazon.com was a terrible idea. It was launched when browsing images on the web was painfully slow, security was flaky so most people wouldn’t enter their credit card information and the savings you might have made by buying online were wiped-off by the shipping charge AND you had to wait days for the book!
What was the idea that STUCK? (probably that it was the biggest bookshop in the World)
Skype is another example where they weren’t the first to the marketplace with the technology, but they were the first to make an idea STICK – “that you could make phones calls to friends, colleagues and family anywhere in the World for FREE”
When we easyjet launched, the idea that stuck was that everyone could afford to fly and it was a revolutionary idea. People look back and saw that Easyjet disrupted the airline industry – they certainly did disrupt the established player’s ability to make money, but in reality they made the industry bigger – massively bigger because the REAL DISRUPTION was in the minds of people because the idea that we could afford to fly to a different City for
Before they moved into consumer electronics carved their niche in the desktop publishing community (they were, for a decade, a small player for that reason) – what was the IDEA THAT STUCK? (possibly) “that it is better than a PC in every way” or that the “design was beautiful” (and expensive)
The Nissan Leaf targeted people that care about the environment enough that they will cope with the disadvantages inherent with the technology. Telsa Motors however are solving the same problem, but their early adopters were perhaps the polar opposite. The IDEA THAT STUCK was that you could be environmentally conscious AND have a car that was beautiful and luxurious and aspirational. The Nissan Leaf was none of those things.
Musk is quoted as saying "New technology in any field takes a few versions to optimize before reaching the mass market, and in this case it is competing with 150 years and trillions of dollars spent on gasoline cars”
The LinkedIn founders (themselves well known in Silicon Valley) started inviting their contacts – entrepreneurs, VCs, and others in the start-up ecosystem. Once the valley big shots were on board, people who wanted to get to know them professionally followed, and voila – you had a product primed for greatness. The IDEA THAT STUCK is that you can build a network and influence people from anywhere in the World.
Freecharge: pre-paid mobile phone service. On it’s own, is that a great idea? There are hundreds of these.
The genius is in their targeting. They focus on young, aspirational students and reward referrals and sales with vouchers at brands that appeal to young, aspirational students.
So, pre-paid phonecard is an average idea, but brilliant implementation in order to get a foothold
The IDEA THAT STUCK was (probably) that you could earn rewards that you value by recommending the service to other people
The IDEA that STICKS depends on who you are targeting. The APPLE IDEA that stuck (that they are better than a PC in every way) wouldn’t have STUCK in b2b sales. So, next, you need to find your early adopters
To start with, it’s the people that hold the purse-strings
To start with, it’s the people that hold the purse-strings
Then it’s understanding your Users
Here’s the EzyCracker.
I love this. It works. It’s brilliant. It cracks eggs without the chance of breaking a bit of shell.
Why doesn’t every home in the World have an EzyCracker?
Because it’s solving a problem that people don’t care enough about to want to solve
Here’s another example, but I bet you have experienced this.
So, if you live in Northern Europe you almost certainly have a cost of Energy problem
This chap can solve that problem by helping you switch energy providers. Of course, when one of his call centre staff call you and interrupt your evening you probably put the phone right down on them. Why? They can save you money? You probably don’t CARE ENOUGH about your cost of energy problem
Here’s the problem with ideas and it’s described so brilliantly into this article by Jocelyn Goldfiein called the Innovation Dead End. She was with Facebook and is now a VC.
So, how do you find and construct ideas that STICK! This is a tool called the Idea Canvas.
As you can see, the Idea Canvas is a small box which opens out into a cross shape and contains a pad of post-it notes
So, here is one of my ideas, Brilliant Idea #298
We start by writing something on the post-it notes and placing it on the canvas. Box 1 says, what is the idea. At this stage, we keep things simple. “it’s a product that… a solution for…a service for…(or in this case) an app that…..”
We will be coming back to this box last (once we have a better idea of what the idea is)
Then you describe what problem your idea solves
Then who HAS that problem. Who are your early adopters? Who are you aiming to get your idea to STICK to? It’s not good enough that you have a great problem, for your idea to STICK, you need to find who your early adopters are
This is the hard one. Why they CARE ENOUGH about their problem that they will invest in or adopt your IDEA
This is easier. How your idea solves the problem
Then another hard one, which takes me straight back to one of the first slides when I got people to build something with Lego bricks – how can we test the idea before we build it?
This is hard, so here are 5 hacks to test an idea
The minimal viable product
It looks like you have built a system or service to do something but in the background you (or someone) is frantically doing it manually
Who has one of these in their car, or has had a car with one of these? What did you do?
The equivalent is a button on an internal application, or an offer as a tweet or on social media – or a range of options. What four or five words will get people to click on the button
Can we get out on the street and grab people and sell it? We can create urgency by calling it a flash sale, but can we actually take an order for it?
The Pinocchio test assumes we can make a mock-up, a wooden version and bring it to life
Remember I said that we would come back to step 1?
This is where we can try and make the IDEA STICKY. Remember, the IDEA THAT STICKS isn’t necessarily the same as what the idea is. The idea that stuck for Skype was that you can call your family and friends, anywhere in the World for FREE. The product idea was software
Right, almost done, three quick plugs
Our Intrapreneurship programme, so if you are looking at developing something, email me