SlideShare a Scribd company logo
Call your bank                How to get a bank fee
                                  removed in 5 easy steps

       Was the             No                                                                                         Yes
                                 “I’d like to get the                                           Did it
       fee an
                                  fee waived please”                                            work?
        error?


             Yes                                                                                    No
                                                                    “I’ve been with you
                                                                  guys for a long time.
                                          Are                          This has never
                                                            Yes                                 Did it
                                    you a long term               happened before. I’d
                                                                                                work?
                                      customer?                    like to get this fee
                                                                  waived. What can you
                                                                         do for me?”
                                             No                                                     No


                                 “I’ve been really happy
                                  with the bank so far
                                but I will really have to                                       Did it                Yes
                                   consider closing my                                          work?
                                account if I don’t get
                                     this fee waived”
                                                                                                     No

                                   “Would you please
                                                                    “Would you please
                                direct me to someone                                      Call again tomorrow
                                                                  transfer me to your
                                   who can help me?”
                                                                  retention department”
                                (ask for a supervisor)



“Since this is an error,                                                                                        “Thanks. When can I see
    would you please                                                                                              the adjustment on my
       remove it?                                                                                                      statement?”

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How to Get a Bank Fee Waived

  • 1. Call your bank How to get a bank fee removed in 5 easy steps Was the No Yes “I’d like to get the Did it fee an fee waived please” work? error? Yes No “I’ve been with you guys for a long time. Are This has never Yes Did it you a long term happened before. I’d work? customer? like to get this fee waived. What can you do for me?” No No “I’ve been really happy with the bank so far but I will really have to Did it Yes consider closing my work? account if I don’t get this fee waived” No “Would you please “Would you please direct me to someone Call again tomorrow transfer me to your who can help me?” retention department” (ask for a supervisor) “Since this is an error, “Thanks. When can I see would you please the adjustment on my remove it? statement?”