The document discusses Bluelock's leadership in disaster recovery as a service (DRaaS) as recognized by industry reports. It highlights positive feedback from Bluelock clients praising the partnership and confidence provided in achieving continuity, privacy, and security. The document also outlines Bluelock's recovery assurance process and suite of DRaaS solutions, experience levels, testing capabilities, and recovery event scenarios covered.

1. 1
Bluelock named a leader in Disaster
Recovery-as-a-Service with the highest
reference customer satisfaction scores
among all providers in this Magic Quadrant.
– 2016 Magic Quadrant for Disaster
Recovery-as-a-Service
Bluelock named a leader in Disaster
Recovery-as-a-Service with the highest
possible score in ten of the evaluation
criteria.
– Forrester Wave™: Disaster-Recovery-As-A-
Service Providers, Q2 2017
Named A Leader by
Industry Experts
We believe our commitment to customer
success is validated by these trusted reports

2. Confidence in IT systems availability
Bluelock
Recovery Assurance™
2

3. What Our Clients are Saying
We Create Partnerships That Deliver Confidence and Results
"It's a great feeling to present our continuity plan to an executive
board and hear their excitement at our documented success and
the speed of our recovery capability. I look forward to that!”
– Ben Ventura: Partner, Ventucom
"With Bluelock, there's a real partnership that enables our success
achieving continuity, privacy and security.”
– Connie Hoffman: Chief Information Officer, Bryan Cave
“Bluelock was able to give our team confidence through a
robust DR environment that protects our entire infrastructure,
regardless of the underlying technology.”
James Leigh: IT Manager Parker, Smith & Feek

4. 4

5. BIU / BIA Approach
5 Confidential and Proprietary

6. Business
Impact
Analysis
Event
Management
Recovery
Bluelock Recovery Assurance Process
The development and ongoing management of your availability solution
Implementation
&
Onboarding
Playbook
Development
DRaaS Health
Management
DRaaS
Operations
Recovery
Testing
6
Confidential and Proprietary

7. Recovery Assurance Milestones
7
Contract Execution
• Project Scope
• SLA Establishment
• Contract Negotiation
• DR team established
Implementation
• BIU or BIA (if applicable)
• VDC Build
• Data Migration
• Replication Begins
Initial DR Testing
• Power On Test
• Failover Test
• Playbook Drafted
Playbook Validation
• Examine Lessons Learned
• Playbook Revisions
• Power On Test
• Failover Test
• Certification and Sign Off
• 100% Test Certification
Confidential and Proprietary

8. Recovery Solution Suite
Tier 4 Gold Datacenter – SSAE TYPE II SOC 2 Audited – Bluelock PortfolioTM
Bluelock Recovery Solution Suite
Flexibility to meet your unique success requirements
DRaaS RunTM
Hot Recovery
DRaaS ReadyTM
Warm Recovery
DRaaS RestoreTM
Cool Recovery
8
Tier 4 Gold Datacenter – SSAE TYPE II SOC 2 Audited – Bluelock PortfolioTM
Fastest SlowestPhysical + Virtual across all tiers

9. Business
Impact
Analysis
Event
Management
Recovery
Bluelock Recovery Assurance Process
The development and ongoing management of your availability solution
Implementation
&
Onboarding
Playbook
Development
DRaaS Health
Management
DRaaS
Operations
Recovery
Testing
9Confidential and Proprietary

10. Bluelock DRaaS Experiences
24/7/365 Support - World Class Engagement Team - Decade–long Track Record
Assisted DRaaS
Bluelock Advises Client Recovery
Managed DRaaS
Bluelock Delivers Recovery Assurance
Bluelock DRaaS Experiences
Flexibility to meet your unique success requirements
10

11. 11
Confidential and Proprietary

12. Recovery Testing
Test Capabilities Assisted Managed
Sandbox Test Full Failover Test
Automatic Failover Settings x x x
Validate Data on VM’s x x x
State of the VM on Failover x x x
Timing of RTO and Network Settings x x
Test the Validity of the DR Playbook and Optimize x x
Network Connectivity Assurance (External Testing) x x
Actual DNS Changes in Production x
Fail Back x
Testing Completed 100% by Customer x
Recovery Health x x x
Replication Monitoring x x x
Pre/Post Test Planning Meetings x x

13. Certified Testing Results
13
Confidential and Proprietary
Restore Job Summary Report
Report generated on03/14/2017 13:51:30
Version: 10
CommCell ID: F9250
CommCell: hecv01
-- Report Criteria --
Job ID:All
Group By:Agent
Job Status:Completed, Failed, Completed witherrors, Completed withwarnings, Active, Delayed
Include:Failure Reason, Job Description
Computers:All
Agent Types:All
Throughput Unit:GB/Hour
Locale:English
ShowTime InTimeZone: CommServe
Last 45 Days
Summary
Agent Total Jobs Completed Completedwitherrors Completedwithwarnings Unsuccessful Running Delayed Total Size Start Time EndTime
All 15 15 0 0 0 0 0 10.19TB 01/30/201718:22:51 03/08/201720:28:58
Virtual Server 15 15 0 0 0 0 0 10.19TB 01/30/201718:22:51 03/08/201720:28:58
JobID
(CommCell)
(Status)
Client
(Source/Destination)
Agent Instance BackupSet Start Time EndTimeor
Current Phase
Duration Total Objects
(Successful/Skipped/Failed)
Size Throughput
(GB/Hour)
InitiatingUser Source
Media
Media
Description
300994
(C)
10.10.1.245/
heutil01
Virtual
Server
VMware defaultBackupSet 03/08/2017
20:23:18
03/08/2017
20:28:58
0:05:38 N/A 27.50
KB
0.000 mgmtjwork Disk
299667
(C)
hecvma02/
heutil01
Virtual
Server
vcdvc01.pod01.blk BackupSet_01 03/02/2017
19:25:45
03/02/2017
19:29:36
0:03:49 N/A 1013.66
MB
15.562 mgmtjwork Disk
299236
(C)
hecvma01/
hecvma01
Virtual
Server
vcdvc01.pod01.blk BackupSet_INPRS_01 02/28/2017
14:19:14
02/28/2017
15:29:19
1:10:02 N/A 291.17
GB
249.460 MGMTkrowland Disk
299119
(C)
hecvma02/
heutil01
Virtual
Server
vcdvc01.pod01.blk BackupSet_01 02/27/2017
21:29:12
02/28/2017
00:43:10
3:13:57 N/A 360.84
GB
111.629 mgmtdlusk Disk
299003
(C)
hecvma01/
hecvma01
Virtual
Server
vcdvc01.pod01.blk BackupSet_INPRS_01 02/27/2017
08:35:25
02/27/2017
08:45:48
0:10:21 N/A 45.06
GB
261.237 MGMTkrowland Disk
297738
(C)
hecvma02/
posh02
Virtual
Server
vcdvc01.pod01.blk BackupSet_01 02/21/2017
20:20:48
02/21/2017
21:22:01
1:01:10 N/A 100.15
GB
98.240 mgmtjwork Disk

14. Business
Impact
Analysis
Event
Management
Recovery
Bluelock Recovery Assurance Process
The development and ongoing management of your availability solution
Implementation
&
Onboarding
Playbook
Development
DRaaS Health
Management
DRaaS
Operations
Recovery
Testing
14Confidential and Proprietary

15. 15
Ready Five
• Predictive
• Events Include:
• Power Outage
• Network Failure
• Hardware/Software
Failure
• Human Error
Recovery Event Scenarios
Disaster Recovery
• Reactive
• Events Include:
• Fire
• Explosion
• Earthquake
• Human Error
Scope of Impact
Partial Data Center Failure Full Data Center Failure Application Failure
Disaster Avoidance
• Proactive
• Events Include:
• Hailstorms
• Hurricane
• Flood
• Volcano
• Human Error