Marcos Bravo is a marketing and public speaking coach who has experience marketing products like beer, diamonds, education, and IT. He has mentored startups in Chile, Switzerland, Netherlands, and Poland. Additionally, he is the co-founder of BRAVO Culture and Business Training and the author of an upcoming book called "K.L.A.P. That pitch up". The document emphasizes engaging with people by focusing on their humanity, beliefs, and forming a connection, in order to make a lasting impression through how others feel. It includes a quote by Maya Angelou about the importance of how people feel.