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HOW TO CRASH
A PLANENICKOLAS MEANS / @NMEANS
July 19, 1989
Denver Stapleton International Airport
United Flight 232
Denver Stapleton to Chicago O'Hare
McDonnell Douglas DC-10-10
N1819U
!
Captain Al Haynes
Al, I can't control the plane!
We're rolling!
"Ladies and gentlemen, we've lost our tail engine, but this
aircraft can fly fine with the two remaining engines.
We're going to descend and continue on to Chicago."
We've lost all our hydraulics.
Elevators
Ailerons
The only question I had was how long
it was going to take Iowa to hit me.
Phugoid
Phugoid
GE CF6-6 Turbofan Engine
Brace! Brace! Brace!
Of 296 people on board, 185 survived.
In the previous 25 years, no one had ever survived the
complete loss of flight controls on an airliner.
"The Safety Board believes that under the circumstances
the UAL flightcrew performance was highly commendable
and greatly exceeded reasonable expectations."
— NTSB Aircraft Accident Report, United 232
What made this crew different?
CREW RESOURCE MANAGEMENT
NO HEROES
EVERYONE HAS A VOICE
SOFTWARE IS A TEAM SPORT
THANKS!NICKOLAS MEANS / @NMEANS

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How to Crash a Plane