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How to Craft a PTO Policy
That Works for Everyone
Topics
1. Unlimited PTO
2. Reduced Seasonal Hours
3. Paid Leave
4. Remote Work and Flexible Hours
5. Time Off Compliance
6. Q&A Session
7. SHRM and HRCI Code
Presenters
Jessica Greene
Accounting Programs &
Education, Intuit
(Moderator)
Robin Wilson
Senior Global Time
Away Program Manager,
Intuit
Michael Goldberg, CCP
Manager of Total
Rewards, Namely
Are you giving your employees enough PTO?
Why are companies afraid to offer PTO?
Performance
Outdated
Mindsets
Compliance
Concerns
Are employees using their time off?
~ 563,694,800
unused PTO days
Why are employees afraid to take off?
Mythbusting: PTO Benefits
Employee
Motivation
Performance Retention
Employee Motivation & PTO
Top 5 incentives that motivate employees to work harder:
1. Flexible work schedules (76% want this, only 16% get it)
2. Performance-based annual raises (73% want this, only 10% get it)
3. Discretionary bonuses (66% want this, only 7% get it)
4. Recognition awards/prizes (63% want this, only 7% get it)
5. Option to work from home (57% want this, only 8% get it)
Employee Performance & PTO
Employee Retention & PTO
Pros and Cons
Unlimited PTO
● Flexibility
● Conveys trust in employees
● Increased productivity
● Relieves end-of-year rush
Pros
● Underutilization of vacation days
● Abuse of the system
Cons
Unlimited policies are designed to give employees a limitless number of vacation days.
Reduced Seasonal Hours
● Business slows anyways
● Encourages efficiency
● Increases employee engagement
Pros
● Overutilization
● Underutilization
● Hourly works
Cons
Reduced seasonal scheduling policies shorten office hours for a clearly defined period.
Paid Leave
● Supports work-life balance
● Increases loyalty and retention
Pros
● Not all laws are actionable
Cons
Paid leave occurs when employees are permitted to take time off for a special circumstance
and still receive pay during the leave period
Remote Work and Flexible Hours
● Flexibility
● Performance over “facetime”
● Increased employee trust and loyalty
Pros
● Less visibility into employee time
management
● Limited communication
● Remote employee inclusion
Cons
Many companies employ workers who work either from home or in remote locations, some
companies even having fully remote teams.
Crafting a Mutually
Beneficial Policy
Eliminate ambiguity
surrounding time off
Unlimited PTO
Make sure your employees
are taking time off
Build time off into
your culture
Monitor and adjust
hours
Reduced Seasonal Hours
Encourage
participation
Clearly define the
seasonal schedule
Keep an open
dialogue
Paid Leave
Plan ahead Ensure all employees
are on the same page
Establish clear
guidelines
Remote Work and Flexible Hours
Don’t forget about
non-exempt workers
Ensure your culture is
inclusive
Time Off Compliance
Compliance
● Vacation pay statuses - no state requires employers to offer paid (or unpaid) vacation, but when paid
vacation is available, those payments may be restricted by state labor and employment statuses.
● Use-it-or-lose-it vacation policies - state statutes often do not address whether employers can require
the forfeiture of accrued vacation time that is not used by a specified date.
● Payment of accrued, unused vacation on termination - state laws vary on this topic. The following
states require payout dependant on various factors (accrued vacation versus all vacation time): CA, IL, IN,
LA, MD, MA, MI, MO, NE, NY, NC, ND, OH, OR, RI, WV, WY
No federal or state law requires employers to provide paid or unpaid vacation time to employees.
Compliance
● Subject of collective bargaining - paid (and unpaid) vacation is a mandatory subject of collective
bargaining in a unionized workplace.
● FMLA - FMLA only requires unpaid leave. However, the law does permit employees to elect, or the
employer to require the employee to use accrued paid vacation leave, paid sick or family leave for some
or all of the FMLA period.
● Overtime - employers do not have to count paid holidays, paid time off (PTO), vacation, personal and
sick leave hours taken by an employee toward the calculation of overtime hours because these hours
are not actually “worked” and are therefore not considered hours counted towards overtime under the
FLSA.
No federal or state law requires employers to provide paid or unpaid vacation time to employees.
Time Off at Namely & Intuit
Namely
Time Off at Namely & Intuit
● Unlimited Flexible PTO
Intuit
● Vacation, sick, and holiday leave
● Parental
● Short-term disability
● Family support time
● Birthday leave
● Pet bereavement
Conveys trust and promotes
employee engagement.
Provides employees with resources
for all stages of life.
Tips & Tricks
1. Provide recommended guidance on how much time to take off
2. Send reminders to employees when they are close to their vacation maximum
3. Prioritize employee well-being - even over business needs
4. Be aware of both Federal and State programs
5. Openly communicate available time off options to employees
Encourage
participation
Monitor and
adjust policies
Keep an open
dialogue
Plan ahead
Eliminate
ambiguity
Key Takeaways
Questions?
Interested in learning more?
Namely is an all-in-one HR, Payroll, and Benefits platform
created to help mid-sized companies build a better workplace.
Namely is used by some of the world’s most innovative and
exciting companies in media, technology, commerce, and
more.
Intuit is dedicated to powering prosperity around the
world with its intuitive web, mobile, and cloud solutions.
Industry-leading products like Mint, QuickBooks and
TSheets help consumers, small business owners, and the
self-employed achieve their dreams. TSheets by
Quickbooks is a top-rated employee time tracking and
scheduling solution that helps small businesses save time
and money on payroll.
Resources
1. How Much PTO Should I Give My Employees
2. 2017 HR Mythbusters
3. Building Employee Loyalty with PTO

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How to Craft a PTO Policy That Works for Everyone

  • 1. How to Craft a PTO Policy That Works for Everyone
  • 2. Topics 1. Unlimited PTO 2. Reduced Seasonal Hours 3. Paid Leave 4. Remote Work and Flexible Hours 5. Time Off Compliance 6. Q&A Session 7. SHRM and HRCI Code
  • 3. Presenters Jessica Greene Accounting Programs & Education, Intuit (Moderator) Robin Wilson Senior Global Time Away Program Manager, Intuit Michael Goldberg, CCP Manager of Total Rewards, Namely
  • 4. Are you giving your employees enough PTO?
  • 5. Why are companies afraid to offer PTO? Performance Outdated Mindsets Compliance Concerns
  • 6. Are employees using their time off? ~ 563,694,800 unused PTO days
  • 7. Why are employees afraid to take off?
  • 9. Employee Motivation & PTO Top 5 incentives that motivate employees to work harder: 1. Flexible work schedules (76% want this, only 16% get it) 2. Performance-based annual raises (73% want this, only 10% get it) 3. Discretionary bonuses (66% want this, only 7% get it) 4. Recognition awards/prizes (63% want this, only 7% get it) 5. Option to work from home (57% want this, only 8% get it)
  • 13. Unlimited PTO ● Flexibility ● Conveys trust in employees ● Increased productivity ● Relieves end-of-year rush Pros ● Underutilization of vacation days ● Abuse of the system Cons Unlimited policies are designed to give employees a limitless number of vacation days.
  • 14. Reduced Seasonal Hours ● Business slows anyways ● Encourages efficiency ● Increases employee engagement Pros ● Overutilization ● Underutilization ● Hourly works Cons Reduced seasonal scheduling policies shorten office hours for a clearly defined period.
  • 15. Paid Leave ● Supports work-life balance ● Increases loyalty and retention Pros ● Not all laws are actionable Cons Paid leave occurs when employees are permitted to take time off for a special circumstance and still receive pay during the leave period
  • 16. Remote Work and Flexible Hours ● Flexibility ● Performance over “facetime” ● Increased employee trust and loyalty Pros ● Less visibility into employee time management ● Limited communication ● Remote employee inclusion Cons Many companies employ workers who work either from home or in remote locations, some companies even having fully remote teams.
  • 18. Eliminate ambiguity surrounding time off Unlimited PTO Make sure your employees are taking time off Build time off into your culture
  • 19. Monitor and adjust hours Reduced Seasonal Hours Encourage participation Clearly define the seasonal schedule
  • 20. Keep an open dialogue Paid Leave Plan ahead Ensure all employees are on the same page
  • 21. Establish clear guidelines Remote Work and Flexible Hours Don’t forget about non-exempt workers Ensure your culture is inclusive
  • 23. Compliance ● Vacation pay statuses - no state requires employers to offer paid (or unpaid) vacation, but when paid vacation is available, those payments may be restricted by state labor and employment statuses. ● Use-it-or-lose-it vacation policies - state statutes often do not address whether employers can require the forfeiture of accrued vacation time that is not used by a specified date. ● Payment of accrued, unused vacation on termination - state laws vary on this topic. The following states require payout dependant on various factors (accrued vacation versus all vacation time): CA, IL, IN, LA, MD, MA, MI, MO, NE, NY, NC, ND, OH, OR, RI, WV, WY No federal or state law requires employers to provide paid or unpaid vacation time to employees.
  • 24. Compliance ● Subject of collective bargaining - paid (and unpaid) vacation is a mandatory subject of collective bargaining in a unionized workplace. ● FMLA - FMLA only requires unpaid leave. However, the law does permit employees to elect, or the employer to require the employee to use accrued paid vacation leave, paid sick or family leave for some or all of the FMLA period. ● Overtime - employers do not have to count paid holidays, paid time off (PTO), vacation, personal and sick leave hours taken by an employee toward the calculation of overtime hours because these hours are not actually “worked” and are therefore not considered hours counted towards overtime under the FLSA. No federal or state law requires employers to provide paid or unpaid vacation time to employees.
  • 25. Time Off at Namely & Intuit
  • 26. Namely Time Off at Namely & Intuit ● Unlimited Flexible PTO Intuit ● Vacation, sick, and holiday leave ● Parental ● Short-term disability ● Family support time ● Birthday leave ● Pet bereavement Conveys trust and promotes employee engagement. Provides employees with resources for all stages of life.
  • 27. Tips & Tricks 1. Provide recommended guidance on how much time to take off 2. Send reminders to employees when they are close to their vacation maximum 3. Prioritize employee well-being - even over business needs 4. Be aware of both Federal and State programs 5. Openly communicate available time off options to employees
  • 28. Encourage participation Monitor and adjust policies Keep an open dialogue Plan ahead Eliminate ambiguity Key Takeaways
  • 30. Interested in learning more? Namely is an all-in-one HR, Payroll, and Benefits platform created to help mid-sized companies build a better workplace. Namely is used by some of the world’s most innovative and exciting companies in media, technology, commerce, and more. Intuit is dedicated to powering prosperity around the world with its intuitive web, mobile, and cloud solutions. Industry-leading products like Mint, QuickBooks and TSheets help consumers, small business owners, and the self-employed achieve their dreams. TSheets by Quickbooks is a top-rated employee time tracking and scheduling solution that helps small businesses save time and money on payroll.
  • 31. Resources 1. How Much PTO Should I Give My Employees 2. 2017 HR Mythbusters 3. Building Employee Loyalty with PTO