The document outlines the Southbank Centre's initiative to create an open and participatory website aimed at enhancing user experience and transparency through features like open data and user advisory groups. It highlights the importance of user engagement and testing in the development process. The project aims to provide a trusted digital space for arts and learning, emphasizing the transformative power of art.

1. How to build an Open
Website
Rob Gethen Smith
Lucie Paterson
Paul Vulpiani

2. Southbank Centre passionately believes the
arts have the power to transform lives

3. 4500 Events
13 Festivals
6m people

4. 1. Best in
breed event
ticketing
website
2. Unique
digital space
for arts and
learning

5. How do you
build an
OPEN WEBSITE?

6. THE GLASS BOX

7. “Talk about taking transparent
participatory to the next level!”
Mar Dixon

8. New Ideas

9. User testing

10. Drop in
sessions

11. Workshops

12. Tim

13. What we learnt

14. Open Everything

15. Website User
Advisory Group

17. ● Open platform
● Open data
● Open designs
● Open use

18. Users can reuse content, data and software,
explore how the website works and easily
manage their privacy so that the Southbank
Centre website becomes a trusted and
valuable resource.

19. Challenges

20. Surprises

21. “...you can't connect the dots looking forward; you can only
connect them looking backward. So you have to trust that the
dots will somehow connect in your future.”
Steve Jobs

22. Rob Gethen Smith
@robgethers
Lucie Paterson
@luciepaterson
Paul Vulpiani
@forestvinnie
digital.southbankcentre.co.uk
2015