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The National Digital Transformation
Unit was created to implement a
digital transformation strategy as
DX is a key pillar in achieving the
Kingdom’s Vision for 2030.
SAUDI
ARABIA’S
DIGITAL
TRANSFORMATION
2030 VISION IN
NUMBERS
SAUDI
ARABIA’S
2016 2017 2017
Established the National
Committee for DX
Establishment of National
Digital Transformation Unit
Launch of
Vision 2030
DIGITAL
VISION
To strive towards becoming one
of the world’s top 20 digitally
innovative nations.
DX MAIN
OBJECTIVES
1- Enhance business focus on their
social responsibilities
2- Improve the productivity of
government employees
3- Develop the digital economy
DX TOP
ACHIEVEMENTS
Saudi Arabia ranked Top Digital Riser in Digital
Competitiveness among G20 countries
RANK 2
RANK 13
RANK 3
RANK 11
RANK 13
RANK 39
81%
RANK 1
in spectrum allocation
among G20 countries
in digital capacity
index
globally in 5G network
deployment
in legal framework’s
adaptability to digital
business models
globally on
internet speed
in digital competitiveness
ranking
government service
maturity rate
in business
environment reforms
1
19.20% 92% SAR 95.4 Bn.
Contribution of the digital
economy to the national
GDP by 2025.
The maturity level of major
government e-services
transformation by 2025.
Achieve in Foreign
Direct Investments
by 2025.
KEY DIGITAL
COMMITMENTS BY 2025
These achievements and commitments prove that Saudi Arabia is well on its way to becoming one
of the world’s top 20 digitally innovative nations. An ambitious feat for an ambitious nation!
RAYA Customer Experience provides next-generation customer support on behalf of clients across many verticals.RAYA has been the customer
experience partner and global services provider for Fortune 1000 companies in North America, Europe, the Middle East, and Africa since 2001.
Delivering from the most competitive and highly skilled labor markets, RAYA provides an array of integrated business process outsourcing solutions
supported by robust strategies, continuous improvement, and innovation.
© 2022 RAYA Customer Experience.
All rights reserved.
www.rayacx.com
RAYA Customer Experience INFOGRAPHICS
3- https://www.vision2030.gov.sa/v2030/vrps/ntp/
1- https://ndu.gov.sa/en 2- https://sdaia.gov.sa/ndmo/?Lang=en

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How Saudi Arabia is leading the Digital Transformation Race

  • 1. The National Digital Transformation Unit was created to implement a digital transformation strategy as DX is a key pillar in achieving the Kingdom’s Vision for 2030. SAUDI ARABIA’S DIGITAL TRANSFORMATION 2030 VISION IN NUMBERS SAUDI ARABIA’S
  • 2. 2016 2017 2017 Established the National Committee for DX Establishment of National Digital Transformation Unit Launch of Vision 2030
  • 3. DIGITAL VISION To strive towards becoming one of the world’s top 20 digitally innovative nations. DX MAIN OBJECTIVES 1- Enhance business focus on their social responsibilities 2- Improve the productivity of government employees 3- Develop the digital economy
  • 4. DX TOP ACHIEVEMENTS Saudi Arabia ranked Top Digital Riser in Digital Competitiveness among G20 countries RANK 2 RANK 13 RANK 3 RANK 11 RANK 13 RANK 39 81% RANK 1 in spectrum allocation among G20 countries in digital capacity index globally in 5G network deployment in legal framework’s adaptability to digital business models globally on internet speed in digital competitiveness ranking government service maturity rate in business environment reforms 1
  • 5. 19.20% 92% SAR 95.4 Bn. Contribution of the digital economy to the national GDP by 2025. The maturity level of major government e-services transformation by 2025. Achieve in Foreign Direct Investments by 2025. KEY DIGITAL COMMITMENTS BY 2025 These achievements and commitments prove that Saudi Arabia is well on its way to becoming one of the world’s top 20 digitally innovative nations. An ambitious feat for an ambitious nation! RAYA Customer Experience provides next-generation customer support on behalf of clients across many verticals.RAYA has been the customer experience partner and global services provider for Fortune 1000 companies in North America, Europe, the Middle East, and Africa since 2001. Delivering from the most competitive and highly skilled labor markets, RAYA provides an array of integrated business process outsourcing solutions supported by robust strategies, continuous improvement, and innovation. © 2022 RAYA Customer Experience. All rights reserved. www.rayacx.com RAYA Customer Experience INFOGRAPHICS 3- https://www.vision2030.gov.sa/v2030/vrps/ntp/ 1- https://ndu.gov.sa/en 2- https://sdaia.gov.sa/ndmo/?Lang=en