How rpa works along with chatbot with tt

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How RPA works with Chatbot

MFDM Approach: RPA with Chatbot
EIA - IPA

Chatbot
Voice Bot
1
1
Amazon Lex: Powered by
ASR, NLU
Recognizes Input
2
Lex
Trigger
AWS Lambda
Lambda Functions
Hook to Integrate AA API
Lambda
Trigger API
With Username &
API key
Intent 1 Intent 2 Intent n
Slot 1 Slot 1 Slot 1
Slot n Slot n Slot n
Intent Task
Intent 1 Task A
3
Control Room Authorize
5
6
7
RPA Digital Workforce
8
Deploy
RPA
bot
with
Token
Request
Fulfillment
Response
9
Response
10
RPA with Chatbot

Solution Options
AI NLU Engine
Virtual Assistant Digital Workforce
LUIS

Use cases:
• Augmented Front Office CC + Back office Digital workforce
• Augmented L1 Support + Back office L2 Digital workforce

Pre - Requisites
On Prem:
• For Chatbot/Voicebot
• For RPA
On Cloud

Delivery Approach

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Getting into the tech field. what next

Google's Just Not That Into You: Understanding Core Updates & Search Intent

Google's Just Not That Into You: Understanding Core Updates & Search Intent

Google's Just Not That Into You: Understanding Core Updates & Search Intent

How to have difficult conversations

How to have difficult conversations

How to have difficult conversations

Introduction to Data Science

Introduction to Data Science

Introduction to Data Science

Time Management & Productivity - Best Practices

Time Management & Productivity - Best Practices

Time Management & Productivity - Best Practices

The six step guide to practical project management

The six step guide to practical project management

The six step guide to practical project management

Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...

Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...

Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...

Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...

Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...

Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...

12 Ways to Increase Your Influence at Work

12 Ways to Increase Your Influence at Work

12 Ways to Increase Your Influence at Work

ChatGPT webinar slides

ChatGPT webinar slides

ChatGPT webinar slides

More than Just Lines on a Map: Best Practices for U.S Bike Routes

More than Just Lines on a Map: Best Practices for U.S Bike Routes

More than Just Lines on a Map: Best Practices for U.S Bike Routes

Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...

Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...

Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...

Barbie - Brand Strategy Presentation

Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well

Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well

Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well

How rpa works along with chatbot with tt

1. MFDM Approach: RPA with Chatbot EIA - IPA

2. Chatbot Voice Bot 1 1 Amazon Lex: Powered by ASR, NLU Recognizes Input 2 Lex Trigger AWS Lambda Lambda Functions Hook to Integrate AA API Lambda Trigger API With Username & API key Intent 1 Intent 2 Intent n Slot 1 Slot 1 Slot 1 Slot n Slot n Slot n Intent Task Intent 1 Task A 3 Control Room Authorize 5 6 7 RPA Digital Workforce 8 Deploy RPA bot with Token Request Fulfillment Response 9 Response 10 RPA with Chatbot

3.

4. Solution Options AI NLU Engine Virtual Assistant Digital Workforce LUIS

5. Use cases: • Augmented Front Office CC + Back office Digital workforce • Augmented L1 Support + Back office L2 Digital workforce

6. Pre - Requisites On Prem: • For Chatbot/Voicebot • For RPA On Cloud

7. Delivery Approach