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Providing Retirement Plans
to Uncovered Workers
by Brian Griggs, FRM, Investment Strategist
and Catherine Reilly, CFA, Investment Strategist
HOWMEPS
WILLCHANGE
RETIREMENT
Finding a way to deliver a good or service to a
new base of customers has played an integral
part in the economic history of the United States.
Ford Motor Co. (Model T), Microsoft (Windows
Operating System) and Netflix (home DVD
delivery) all disrupted their respective industries
by meeting the needs of a market segment that
at the time was being ignored by competitors.
In today’s retirement plan industry, the
unaddressed segment of the market is the
one–third of private sector workers without
access to retirement benefits1
, and Multiple
Employer Plans (MEPs) are the disrupting
force that can meet their needs.
Coverage Depending
on Employer Size
In the history of the retirement
industry, public policy has often been
the catalyst for change. For example, the
Revenue Act of 1926, which exempted
income of pension trusts from taxation,
led to more widespread use of defined
benefit plans as a way for large,
industrialized enterprises to build
workforce continuity and transition
older workers out of their jobs.2
However, whether policy driven
disruptions are positive for retirement
savers is not always clear. Many small
employers that are unequipped to
comply with the Employee Retirement
Security Act (ERISA) of 1974, or
unwilling to pay the added costs of
plan provision, have forgone offering a
retirement plan altogether. The so-called
“Gig Economy,” a group of workers that
is predicted to grow to 40 percent of the
US workforce by 20203
, also represents
a growing population of uncovered
workers that has yet to be addressed
by the retirement industry. This lack
of retirement coverage — or more
specifically, retirement coverage
dependent on the size of the employer
— has created a new challenge for policy
makers to address.
THE ‘GIG ECONOMY’
Independent Contractors
Day Laborers
Temp Staffing Workers
Contract Freelancers
WHEREWE’VEBEEN
2State Street Global Advisors
3State Street Global Advisors
By international standards, the way
in which workplace retirement plans
are offered in the US is unique. First,
both provision and participation are
voluntary; the employer can choose
whether to provide a plan, and the
employee can choose whether to
participate and how much to
contribute. Second, the majority
of employers have to sponsor their
own plan and act as the plan fiduciary
in some capacity.
While this system works for those
employers who are large enough for
in-house benefits committees and
ERISA counsel, it can be costly and
complicated for small businesses and
does not address the needs of the Gig
Economy. A more platform-based
system, similar to that seen in the
United Kingdom, Netherlands and
Australia, could improve upon the
current ERISA framework. New
legislation allowing “open” multiple
employer plans (MEPs) would be
a step in this direction.
In the absence of federal action, four
states (California, Illinois, Oregon and
Massachusetts) have already enacted
their own legislation that establishes
similar programs targeting uncovered
workers. If a national requirement for
employers to automatically enroll
employees in a plan (like we are
already seeing in some states) were
enforced, MEPs could help facilitate
this transition and reduce the burden
on small employers.
Last year, the Retirement
Enhancement Savings Act (RESA)
passed the Senate Finance Committee
unanimously, and will likely reach
the Senate floor in the coming year.
Certain provisions of RESA remove
the hurdles to open MEPs that the
US Dept. of Labor outlined in a 2012
bulletin; specifically, the commonality
requirement among MEP participants.
Today, the DOL allows the formation
of MEPs only by employers who share
a common affiliation (e.g., members
of the American Bar Association).
Open MEPs will make it considerably
easier for small employers to offer
a retirement plan.
ATIPPINGPOINT
US Establishments Offering Retirement Benefits
by Number of Workers
n 500+ workersn 100 – 499 workersn < 100 workers
Percent
0
20
40
60
80
100
Any Plan Defined Benefit Defined Contribution
Source: US Bureau of Labor Statistics, March 2016.
45%
7%
44%
89%
28%
86%
95%
95%
51%
Bundled Fiduciary,
Unbundled Service Providers
Compared to larger plans, small plans
tend to use a single vendor for all 401(k)
services to keep costs down, using
investment management fees paid
by their participants to offset the
administrative costs of running the
plan. Among plans with fewer than
250 participants, 85 percent rely on
a bundled service provider.4
While
using a bundled provider is simple for
the business owner, there is no guarantee
that their recordkeeper’s proprietary
investment options are the most prudent
for their participants.
On their own, small plans cannot access
the “scale” — or the ability to spread the
fixed costs of plan administration across
a larger number of participants — that
large plans enjoy.
Through a MEP, small business owners
can access simplicity, scale, and best-
in-class investment options for their
participants. The MEP provider will not
only act as an outsourced CIO, taking
ERISA 3(38) fiduciary status, but also
a fiduciary on the administrative and
custody aspects of the plan.
Open MEPs may help address an
important deterrent to offering a plan:
litigation risk. While many employers
want to provide retirement benefits for
their employees, the increasingly litigious
environment in the US is making it less
appealing to do so. Legislation allowing
MEPs will pave the way for a market
of total plan fiduciary outsourcing.
These sponsors will be equipped to be
an ERISA 403(a) trustee, as well as take
on the fiduciary responsibility for plan
administration, investment management
and custody.
To give employers further peace of mind
that they have chosen a quality MEP
for their employees, the DOL could even
create a “Qualified Default Investment
Plan” designation for MEPs that meet
certain criteria. This would provide
employers with a safe harbor for
MEP selection.
Plan Administrator
ERISA 3(16)
Trustee
ERISA 403(a)
Investment
Manager
ERISA 3(38)
Directed
Trustee
ERISA 403(a)(1)
Recordkeeper
Third Party
Administrator
(TPA)
Financial
Advisor
(or Consultant)
Bank,
Insurance Co.
or RIA
Custodian
FIDUCIARY
RESPONSIBILITIES
CURRENT
SERVICE
PROVIDERS
RESPONSIBILITIES
Managing and
controlling all plan
assets (unless
outsourced)
May work with FA or
Consultant
Selecting and
monitoring all
investments
When hired, Trustee is
no longer responsible
for assets controlled by
3(38)
Holding, but not
controlling, plan assets
Subject to direction
from Named Fiduciary
or 3(38)
Overseeing annual
ERISA compliance
testing
Filing Form 5500
Plan document
maintenance
Participant notices
Tracking contributions,
earnings and
investments on a
participant level
Directing the Directed
Trustee or Custodian to
execute trades
Required Employer Responsibility Plan Administration Investment Advice Asset Custody
CURRENT SYSTEM Employer ERISA 402(a) Named Fiduciary
Optional
4State Street Global Advisors
MEPs
Not just for small plans!
An interesting question in this
environment is the future of current
employer-sponsored plans. Would
employers still want the expense and
fiduciary responsibility of running
their own plan if they were able to
outsource this to a professionally run
MEP? While initially we would expect
employers that currently have large
investment staffs to keep their current
plans, in the long run they may well
prefer to offload the administrative
and fiduciary burden to a MEP. For
example, the UK introduced automatic
enrollment in 2012 and, since then,
the use of Master Trusts (the UK
equivalent of open MEPs) has increased
steadily. At the same time, the growth
in employer-sponsored plans has come
to a stop and some large employers have
already started to use Master Trusts
rather than their own plans.
Multiple Employer Plan
One Plan Fiduciary
Asset Manager Custodian
POTENTIAL
MEP SPONSORS
Trade/Labor Organizations
Consultants
Financial Advisors
Recordkeepers/Payroll Providers
Plan Administration Investment Advice Asset Custody
MEP MODEL Employers
Optional
Recordkeeper*
* Outsourced Recordkeeper and TPA (i.e., trade association) if MEP
Sponsor cannot provide this service in-house
5State Street Global Advisors
An Improved DC
User Experience
While the industry waits for legislation
allowing open MEPs, some of the key
benefits of MEPs — lower fiduciary and
administrative burdens, lower costs,
and an improved retirement saving
experience — have already emerged.
Some of the trends that we expect to
continue are…
Omnibus Accounting
By aggregating individual client
(or employer) accounts,
plan administrators are able to
achieve scale and give smaller plans
access to lower pricing on investment
options — a key benefit of MEPs.
Improved Efficiencies
Across the industry, recordkeepers are
using new technology to streamline
administrative tasks. Once “paper-
driven” processes such as document
signing, client onboarding, disclosures
and notifications are now being
digitized. We’ve seen the launch of
many “Fin–Tech” startups that use
the latest technologies to offer small
businesses low-cost, easy to implement
401(k) plans that can integrate with
payroll systems.
Packaged Investments and
Financial Wellness
Working assumptions around
prudent DC plan investment lineup
construction are changing. The idea
that “the more options, the better” is
being replaced by simplified investment
menus built around passive target date
options. The investment menus of the
future will continue to be constructed
with fewer, more outcome-oriented
choices for participants. In 2016,
the average number of investment
managers included in DC plan lineups
dropped to 3.8.5
Participants today
demand more holistic solutions — not
just a retirement savings solution, but
also an emergency fund, student loan
assistance and income solutions in
retirement — and require fewer
investment choices.
Individualization
Plan administration will continue to
become a digitized industry that relies
on data — not just data security, but
data integration with participants’
other accounts. Data aggregation,
where users provide their login info
to other websites so that an analytical
tool can “scrape” and aggregate data,
has come under pressure from some
banks, and in some cases blocked
entirely, because of security risks.
However, we believe data aggregation
will become more accepted as service
providers harness the power of “Big
Data” to create a more personalized
user experience.
SETTINGTHE
STAGEFORMEPS
6State Street Global Advisors
7State Street Global Advisors
GETTINGCLOSER
Still, participants are expecting more
from their 401(k) plan, with employee
demographics playing an important role
in shifting the demand curve for a better
retirement saving experience. Contrary
to popular belief, not all millennials
are demanding more digital tools and
assistance. In fact, while the “digital
native generation” is more comfortable
with technology–driven advice, they are
also more likely than their predecessors
to want access to a human financial
advisor.6
For this reason, we believe that
DC plan advisors are prime candidates
to set up MEPs. By doing so, they can
streamline their plan setup process,
give their clients access to lower costs
on investment options, and free up their
time for more one-on-one consultations
with plan participants.
Plan Features Not Offered, but Desired by Participants
Percentage of survey respondents who ranked missing feature as highly desirable
n All age groups surveyedn Millennialsn Difference
Percent
0
10
20
30
40
Automated investment advice
from a computer model
One-on-one advice provided
by an independent third party
Access to a financial advisor
Source: Cogent Wealth Reports
10%
35%
25%
8%
38%
30%
33%
38%
5%
In 1905, three years prior to the release
of the Ford Model T, there were
approximately 0.11 vehicles per 1,000
people in the United States. In 1930,
three years after the end of the Model
T’s unprecedented 19-year production
run, the number was 2177
and Ford
Motors had become the industry leader.
Similar to Ford’s story, finding a service
model that can deliver quality
retirement benefits to uncovered
workers is not only attractive from a
commercial standpoint, but will also
greatly increase the quality of life for
consumers; or in our case, retirement
savers. Thanks to potential changes in
regulation and technological advances,
we as an industry are closer than ever
to this turning point.
A SECURE RETIREMENT
Accessible and Achievable
for All Americans
1	
Bureau of Labor Statistics, March 2016 — Private industry workers includes the self-employed
2	
EBRI Databook on Employee Benefits, Legislative History, ebri.org/pdf/publications/books/databook/dbappxe.pdf
3	
Study by Intuit
4	
401khelpcenter.com
5	
Cogent Wealth Reports
6	
Cogent’s webinar, “Unlocking DC Growth Opportunities in an Evolving Regulatory Era”
7	
Stacy C. Davis, Susan W. Diegel & Robert G. Boundy (June 2011). “Transportation Energy Data Book: Edition 30”
(PDF). Office of Energy Efficiency and Renewable Energy, US Department of Energy.
ssga.com/definedcontribution
State Street Global Advisors Worldwide Entities
Australia: State Street Global Advisors, Australia, Limited (ABN 42 003 914 225)
is the holder of an Australian Financial Services Licence (AFSL Number 238276).
Registered office: Level 17, 420 George Street, Sydney, NSW 2000, Australia. T:
+612 9240 7600. F: +612 9240 7611. Belgium: State Street Global Advisors Belgium,
Chaussée de La Hulpe 120, 1000 Brussels, Belgium. T: 32 2 663 2036. F: 32 2 672
2077. SSGA Belgium is a branch office of State Street Global Advisors Limited. State
Street Global Advisors Limited is authorised and regulated by the Financial Conduct
Authority in the United Kingdom. Canada: State Street Global Advisors, Ltd., 770
Sherbrooke Street West, Suite 1200 Montreal, Quebec, H3A 1G1, T: +514 282 2400
and 30 Adelaide Street East Suite 500, Toronto, Ontario M5C 3G6. T: +647 775 5900.
Dubai: State Street Bank and Trust Company (Representative Office), Boulevard
Plaza 1, 17th Floor, Office 1703 Near Dubai Mall & Burj Khalifa, P.O Box 26838, Dubai,
United Arab Emirates. T: +971 (0)4 4372800. F: +971 (0)4 4372818. France: State
Street Global Advisors France. Authorised and regulated by the Autorité des Marchés
Financiers. Registered with the Register of Commerce and Companies of Nanterre
under the number 412 052 680. Registered office: Immeuble Défense Plaza, 23-25
rue Delarivière-Lefoullon, 92064 Paris La Défense Cedex, France. T: (+33) 1 44 45 40
00. F: (+33) 1 44 45 41 92. Germany: State Street Global Advisors GmbH, Brienner
Strasse 59, D-80333 Munich. Authorised and regulated by the Bundesanstalt für
Finanzdienstleistungsaufsicht (“BaFin”). Registered with the Register of Commerce
Munich HRB 121381. T: +49 (0)89 55878 400. F: +49 (0)89 55878 440. Hong Kong:
State Street Global Advisors Asia Limited, 68/F, Two International Finance Centre,
8 Finance Street, Central, Hong Kong. T: +852 2103 0288. F: +852 2103 0200.
Ireland: State Street Global Advisors Ireland Limited is regulated by the Central
Bank of Ireland. Incorporated and registered in Ireland at Two Park Place, Upper
Hatch Street, Dublin 2. Registered Number: 145221. Member of the Irish Association
of Investment Managers. T: +353 (0)1 776 3000. F: +353 (0)1 776 3300. Italy: State
Street Global Advisors Limited, Milan Branch (Sede Secondaria di Milano) is a branch
of State Street Global Advisors Limited, a company registered in the UK, authorised
and regulated by the Financial Conduct Authority (FCA ), with a capital of GBP
71’650’000.00, and whose registered office is at 20 Churchill Place, London E14 5HJ.
State Street Global Advisors Limited, Milan Branch (Sede Secondaria di Milano),
is registered in Italy with company number 06353340968 - R.E.A. 1887090 and
VAT number 06353340968 and whose office is at Via dei Bossi, 4 - 20121 Milano,
Italy. T: 39 02 32066 100. F: 39 02 32066 155. Japan: State Street Global Advisors
(Japan) Co., Ltd., Toranomon Hills Mori Tower 25F 1-23-1 Toranomon, Minato-ku,
Tokyo 105-6325 Japan. T: +81 3 4530 7380. Financial Instruments Business Operator,
Kanto Local Financial Bureau (Kinsho #345), Membership: Japan Investment
Advisers Association, The Investment Trust Association, Japan, Japan Securities
Dealers’ Association. Netherlands: State Street Global Advisors Netherlands,
Apollo Building, 7th floor Herikerbergweg 29 1101 CN Amsterdam, Netherlands. T:
31 20 7181701. SSGA Netherlands is a branch office of State Street Global Advisors
Limited. State Street Global Advisors Limited is authorised and regulated by the
Financial Conduct Authority in the United Kingdom. Singapore: State Street Global
Advisors Singapore Limited, 168, Robinson Road, #33-01 Capital Tower, Singapore
068912 (Company Reg. No: 200002719D, regulated by the Monetary Authority of
Singapore). T: +65 6826 7555. F: +65 6826 7501. Switzerland: State Street Global
Advisors AG, Beethovenstr. 19, CH-8027 Zurich. Authorised and regulated by the
Eidgenössische Finanzmarktaufsicht (“FINMA”). Registered with the Register of
Commerce Zurich CHE-105.078.458. T: +41 (0)44 245 70 00. F: +41 (0)44 245 70 16.
United Kingdom: State Street Global Advisors Limited. Authorised and regulated
by the Financial Conduct Authority. Registered in England. Registered No. 2509928.
VAT No. 5776591 81. Registered office: 20 Churchill Place, Canary Wharf, London,
E14 5HJ. T: 020 3395 6000. F: 020 3395 6350. United States: State Street Global
Advisors, One Lincoln Street, Boston, MA 02111-2900. T: +1 617 786 3000.
The views expressed in this material are the views of Brian Griggs and
Catherine Reilly through the period ended January 31, 2017, are subject to
change based on market and other conditions. The information provided does
not constitute investment advice and it should not be relied on as such. All
material has been obtained from sources believed to be reliable, but its accuracy
is not guaranteed. This document contains certain statements that may be
deemed forward-looking statements. Please note that any such statements are
not guarantees of any future performance and actual results or developments
may differ materially from those projected.
Investing involves risk including the risk of loss of principal.
The whole or any part of this work may not be reproduced, copied or transmitted or
any of its contents disclosed to third parties without SSGA’s express written consent.
The information provided does not constitute investment advice and it should not be
relied on as such. It should not be considered a solicitation to buy or an offer to sell a
security. It does not take into account any investor’s particular investment objectives,
strategies, tax status or investment horizon. You should consult your tax and financial
advisor. All material has been obtained from sources believed to be reliable. There is
no representation or warranty as to the accuracy of the information and State Street
shall have no liability for decisions based on such information.
© 2017 State Street Corporation. All Rights Reserved.
ID8841-DC-3669 0217 Exp. Date: 02/28/2018

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How Meps Will Change Retirement

  • 1. Providing Retirement Plans to Uncovered Workers by Brian Griggs, FRM, Investment Strategist and Catherine Reilly, CFA, Investment Strategist HOWMEPS WILLCHANGE RETIREMENT
  • 2. Finding a way to deliver a good or service to a new base of customers has played an integral part in the economic history of the United States. Ford Motor Co. (Model T), Microsoft (Windows Operating System) and Netflix (home DVD delivery) all disrupted their respective industries by meeting the needs of a market segment that at the time was being ignored by competitors. In today’s retirement plan industry, the unaddressed segment of the market is the one–third of private sector workers without access to retirement benefits1 , and Multiple Employer Plans (MEPs) are the disrupting force that can meet their needs. Coverage Depending on Employer Size In the history of the retirement industry, public policy has often been the catalyst for change. For example, the Revenue Act of 1926, which exempted income of pension trusts from taxation, led to more widespread use of defined benefit plans as a way for large, industrialized enterprises to build workforce continuity and transition older workers out of their jobs.2 However, whether policy driven disruptions are positive for retirement savers is not always clear. Many small employers that are unequipped to comply with the Employee Retirement Security Act (ERISA) of 1974, or unwilling to pay the added costs of plan provision, have forgone offering a retirement plan altogether. The so-called “Gig Economy,” a group of workers that is predicted to grow to 40 percent of the US workforce by 20203 , also represents a growing population of uncovered workers that has yet to be addressed by the retirement industry. This lack of retirement coverage — or more specifically, retirement coverage dependent on the size of the employer — has created a new challenge for policy makers to address. THE ‘GIG ECONOMY’ Independent Contractors Day Laborers Temp Staffing Workers Contract Freelancers WHEREWE’VEBEEN 2State Street Global Advisors
  • 3. 3State Street Global Advisors By international standards, the way in which workplace retirement plans are offered in the US is unique. First, both provision and participation are voluntary; the employer can choose whether to provide a plan, and the employee can choose whether to participate and how much to contribute. Second, the majority of employers have to sponsor their own plan and act as the plan fiduciary in some capacity. While this system works for those employers who are large enough for in-house benefits committees and ERISA counsel, it can be costly and complicated for small businesses and does not address the needs of the Gig Economy. A more platform-based system, similar to that seen in the United Kingdom, Netherlands and Australia, could improve upon the current ERISA framework. New legislation allowing “open” multiple employer plans (MEPs) would be a step in this direction. In the absence of federal action, four states (California, Illinois, Oregon and Massachusetts) have already enacted their own legislation that establishes similar programs targeting uncovered workers. If a national requirement for employers to automatically enroll employees in a plan (like we are already seeing in some states) were enforced, MEPs could help facilitate this transition and reduce the burden on small employers. Last year, the Retirement Enhancement Savings Act (RESA) passed the Senate Finance Committee unanimously, and will likely reach the Senate floor in the coming year. Certain provisions of RESA remove the hurdles to open MEPs that the US Dept. of Labor outlined in a 2012 bulletin; specifically, the commonality requirement among MEP participants. Today, the DOL allows the formation of MEPs only by employers who share a common affiliation (e.g., members of the American Bar Association). Open MEPs will make it considerably easier for small employers to offer a retirement plan. ATIPPINGPOINT US Establishments Offering Retirement Benefits by Number of Workers n 500+ workersn 100 – 499 workersn < 100 workers Percent 0 20 40 60 80 100 Any Plan Defined Benefit Defined Contribution Source: US Bureau of Labor Statistics, March 2016. 45% 7% 44% 89% 28% 86% 95% 95% 51%
  • 4. Bundled Fiduciary, Unbundled Service Providers Compared to larger plans, small plans tend to use a single vendor for all 401(k) services to keep costs down, using investment management fees paid by their participants to offset the administrative costs of running the plan. Among plans with fewer than 250 participants, 85 percent rely on a bundled service provider.4 While using a bundled provider is simple for the business owner, there is no guarantee that their recordkeeper’s proprietary investment options are the most prudent for their participants. On their own, small plans cannot access the “scale” — or the ability to spread the fixed costs of plan administration across a larger number of participants — that large plans enjoy. Through a MEP, small business owners can access simplicity, scale, and best- in-class investment options for their participants. The MEP provider will not only act as an outsourced CIO, taking ERISA 3(38) fiduciary status, but also a fiduciary on the administrative and custody aspects of the plan. Open MEPs may help address an important deterrent to offering a plan: litigation risk. While many employers want to provide retirement benefits for their employees, the increasingly litigious environment in the US is making it less appealing to do so. Legislation allowing MEPs will pave the way for a market of total plan fiduciary outsourcing. These sponsors will be equipped to be an ERISA 403(a) trustee, as well as take on the fiduciary responsibility for plan administration, investment management and custody. To give employers further peace of mind that they have chosen a quality MEP for their employees, the DOL could even create a “Qualified Default Investment Plan” designation for MEPs that meet certain criteria. This would provide employers with a safe harbor for MEP selection. Plan Administrator ERISA 3(16) Trustee ERISA 403(a) Investment Manager ERISA 3(38) Directed Trustee ERISA 403(a)(1) Recordkeeper Third Party Administrator (TPA) Financial Advisor (or Consultant) Bank, Insurance Co. or RIA Custodian FIDUCIARY RESPONSIBILITIES CURRENT SERVICE PROVIDERS RESPONSIBILITIES Managing and controlling all plan assets (unless outsourced) May work with FA or Consultant Selecting and monitoring all investments When hired, Trustee is no longer responsible for assets controlled by 3(38) Holding, but not controlling, plan assets Subject to direction from Named Fiduciary or 3(38) Overseeing annual ERISA compliance testing Filing Form 5500 Plan document maintenance Participant notices Tracking contributions, earnings and investments on a participant level Directing the Directed Trustee or Custodian to execute trades Required Employer Responsibility Plan Administration Investment Advice Asset Custody CURRENT SYSTEM Employer ERISA 402(a) Named Fiduciary Optional 4State Street Global Advisors
  • 5. MEPs Not just for small plans! An interesting question in this environment is the future of current employer-sponsored plans. Would employers still want the expense and fiduciary responsibility of running their own plan if they were able to outsource this to a professionally run MEP? While initially we would expect employers that currently have large investment staffs to keep their current plans, in the long run they may well prefer to offload the administrative and fiduciary burden to a MEP. For example, the UK introduced automatic enrollment in 2012 and, since then, the use of Master Trusts (the UK equivalent of open MEPs) has increased steadily. At the same time, the growth in employer-sponsored plans has come to a stop and some large employers have already started to use Master Trusts rather than their own plans. Multiple Employer Plan One Plan Fiduciary Asset Manager Custodian POTENTIAL MEP SPONSORS Trade/Labor Organizations Consultants Financial Advisors Recordkeepers/Payroll Providers Plan Administration Investment Advice Asset Custody MEP MODEL Employers Optional Recordkeeper* * Outsourced Recordkeeper and TPA (i.e., trade association) if MEP Sponsor cannot provide this service in-house 5State Street Global Advisors
  • 6. An Improved DC User Experience While the industry waits for legislation allowing open MEPs, some of the key benefits of MEPs — lower fiduciary and administrative burdens, lower costs, and an improved retirement saving experience — have already emerged. Some of the trends that we expect to continue are… Omnibus Accounting By aggregating individual client (or employer) accounts, plan administrators are able to achieve scale and give smaller plans access to lower pricing on investment options — a key benefit of MEPs. Improved Efficiencies Across the industry, recordkeepers are using new technology to streamline administrative tasks. Once “paper- driven” processes such as document signing, client onboarding, disclosures and notifications are now being digitized. We’ve seen the launch of many “Fin–Tech” startups that use the latest technologies to offer small businesses low-cost, easy to implement 401(k) plans that can integrate with payroll systems. Packaged Investments and Financial Wellness Working assumptions around prudent DC plan investment lineup construction are changing. The idea that “the more options, the better” is being replaced by simplified investment menus built around passive target date options. The investment menus of the future will continue to be constructed with fewer, more outcome-oriented choices for participants. In 2016, the average number of investment managers included in DC plan lineups dropped to 3.8.5 Participants today demand more holistic solutions — not just a retirement savings solution, but also an emergency fund, student loan assistance and income solutions in retirement — and require fewer investment choices. Individualization Plan administration will continue to become a digitized industry that relies on data — not just data security, but data integration with participants’ other accounts. Data aggregation, where users provide their login info to other websites so that an analytical tool can “scrape” and aggregate data, has come under pressure from some banks, and in some cases blocked entirely, because of security risks. However, we believe data aggregation will become more accepted as service providers harness the power of “Big Data” to create a more personalized user experience. SETTINGTHE STAGEFORMEPS 6State Street Global Advisors
  • 7. 7State Street Global Advisors GETTINGCLOSER Still, participants are expecting more from their 401(k) plan, with employee demographics playing an important role in shifting the demand curve for a better retirement saving experience. Contrary to popular belief, not all millennials are demanding more digital tools and assistance. In fact, while the “digital native generation” is more comfortable with technology–driven advice, they are also more likely than their predecessors to want access to a human financial advisor.6 For this reason, we believe that DC plan advisors are prime candidates to set up MEPs. By doing so, they can streamline their plan setup process, give their clients access to lower costs on investment options, and free up their time for more one-on-one consultations with plan participants. Plan Features Not Offered, but Desired by Participants Percentage of survey respondents who ranked missing feature as highly desirable n All age groups surveyedn Millennialsn Difference Percent 0 10 20 30 40 Automated investment advice from a computer model One-on-one advice provided by an independent third party Access to a financial advisor Source: Cogent Wealth Reports 10% 35% 25% 8% 38% 30% 33% 38% 5% In 1905, three years prior to the release of the Ford Model T, there were approximately 0.11 vehicles per 1,000 people in the United States. In 1930, three years after the end of the Model T’s unprecedented 19-year production run, the number was 2177 and Ford Motors had become the industry leader. Similar to Ford’s story, finding a service model that can deliver quality retirement benefits to uncovered workers is not only attractive from a commercial standpoint, but will also greatly increase the quality of life for consumers; or in our case, retirement savers. Thanks to potential changes in regulation and technological advances, we as an industry are closer than ever to this turning point. A SECURE RETIREMENT Accessible and Achievable for All Americans 1 Bureau of Labor Statistics, March 2016 — Private industry workers includes the self-employed 2 EBRI Databook on Employee Benefits, Legislative History, ebri.org/pdf/publications/books/databook/dbappxe.pdf 3 Study by Intuit 4 401khelpcenter.com 5 Cogent Wealth Reports 6 Cogent’s webinar, “Unlocking DC Growth Opportunities in an Evolving Regulatory Era” 7 Stacy C. Davis, Susan W. Diegel & Robert G. Boundy (June 2011). “Transportation Energy Data Book: Edition 30” (PDF). Office of Energy Efficiency and Renewable Energy, US Department of Energy.
  • 8. ssga.com/definedcontribution State Street Global Advisors Worldwide Entities Australia: State Street Global Advisors, Australia, Limited (ABN 42 003 914 225) is the holder of an Australian Financial Services Licence (AFSL Number 238276). Registered office: Level 17, 420 George Street, Sydney, NSW 2000, Australia. T: +612 9240 7600. F: +612 9240 7611. Belgium: State Street Global Advisors Belgium, Chaussée de La Hulpe 120, 1000 Brussels, Belgium. T: 32 2 663 2036. F: 32 2 672 2077. SSGA Belgium is a branch office of State Street Global Advisors Limited. State Street Global Advisors Limited is authorised and regulated by the Financial Conduct Authority in the United Kingdom. Canada: State Street Global Advisors, Ltd., 770 Sherbrooke Street West, Suite 1200 Montreal, Quebec, H3A 1G1, T: +514 282 2400 and 30 Adelaide Street East Suite 500, Toronto, Ontario M5C 3G6. T: +647 775 5900. 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United States: State Street Global Advisors, One Lincoln Street, Boston, MA 02111-2900. T: +1 617 786 3000. The views expressed in this material are the views of Brian Griggs and Catherine Reilly through the period ended January 31, 2017, are subject to change based on market and other conditions. The information provided does not constitute investment advice and it should not be relied on as such. All material has been obtained from sources believed to be reliable, but its accuracy is not guaranteed. This document contains certain statements that may be deemed forward-looking statements. Please note that any such statements are not guarantees of any future performance and actual results or developments may differ materially from those projected. Investing involves risk including the risk of loss of principal. The whole or any part of this work may not be reproduced, copied or transmitted or any of its contents disclosed to third parties without SSGA’s express written consent. 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