SlideShare a Scribd company logo
Learn more at the ABM Masters Resource Center: resources.terminus.com/abm-masters
HOW MASTERS EXECUTE
THEIR ABM STRATEGY
Real-World Examples of Mind-Blowing Approaches to ABM
Tyler Lessard | VP Marketing | @Vidyard | @TylerLessard
1. THE WORLD GOT SMALL
AND THEN IT GOT VERY BIG
Disciplined approach to ICP and IDENTIFYING target accounts.
2. WE’RE LIVING IN AN
ATTENTION ECONOMY
Hard to cut through the noise and ENGAGE with target accounts.
3. B2B BUYING DECISIONS
ARE MORE COLLABORATIVE
Greater need to EXPAND influence within engaged accounts.
4. “GOOD ENOUGH” IS NO
LONGER GOOD ENOUGH
We need to be creative, interesting and personal to WOW.
Video in nurtures
increase engagement
by ~2x
Video in nurtures
increase engagement
by ~2x
Personalized Video at
scale boosts
responses by 3x-5x
1:1 Video Messages
boost responses by
3x-5x
www.vidyard.com/GoVideo
1:1 Video Messages boost responses by 3x-5x
www.vidyard.com/GoVideo
Deborah Holstein
CMO, Everstring
17
One Way EverString
uses Terminus for ABM
Deborah Holstein
CMO, Everstring
18
everstring.com
©2017 EverString :: CONFIDENTIAL & PROPRIETARY19
Enrich
Score
Sales
Intelligence
Similar
Companies
Start My Free Trial
20
94% 78%
CONFIDENTIAL
How Serenova Uses
ReachForce
Kristi Bjornaas, Reachforce
CONFIDENTIAL
Accelerate new growth through intense focus on:
‣ Highly Targeted Segmentation
‣ Enterprise Focused Content
‣ Dedicated ABM function
‣ Life-Time Value of account
22
Bigger Opps, Faster/Higher Conversion
CONFIDENTIAL
Account Segmentation and Targeting Model
D
•Any company that does not fit
the criteria for A, B, C located in
a sellable geo
•Any Industry
C
Revenue: $XM – $XXM
•Any industry from A or B
B
Revenue: $XB – $XXB
•Any Industry from A
A
Revenue: $XXB+
•Top 9 Industries
CONFIDENTIAL
Contact
Data
Automate Lead Data Management with Form Enrichment for
Account and Contact Data
Web
Traffic
Marketing
Automation CRM
Lead
deliverySmartForms
Contact and
Account Data
Enrichment
500%
inbound
marketing
growth!
CONFIDENTIAL
500%
Inbound Growth
68%
Higher Conversion
95%
Forecasting Accuracy
4.6x
Larger Oppty
75% Marketing Sourced New
Biz
25
Segmentation Success Through the Funnel
@peterkherbert
PETER HERBERT
VP, Marketing at Terminus
@peterkherbert
#ABM
#conex17 #ABM
Account-Based Value Stream
Orchestrating Quality Time with Decision-Makers
Fit + Intent (+ Engagement)
Account
Prioritization
Promote
MQAs
Engaged Accounts with
High AES
Expand to 10+ More
Contacts as Needed to
Set Appt.
Gather Account
Insight
Create
Tailored,
Personalized
Content
Run the Play:
Personalized
Phone+Social+Email
Marketing Creates
Awareness and
Engagement
Sales Dev Engages with
People and Sets
Appointments
Build Target
Contacts
@peterkherbert #ABM@peterkherbert #ABM
#ABM Superhero
How Terminus Uses Everstring
to Select Best-Fit Accounts
@peterkherbert #ABM@peterkherbert #ABM
@peterkherbert #ABM@peterkherbert #ABM
AIAI
AI-Powered Terminators!!!
Data-Driven
Account-Based
Marketing
FIT
INTENT
ENGAGEMEN
T
@peterkherbert@peterkherbert #ABM
Build Target Accounts and Segments
Build audience easily
Filter to your ICP
Enhance with AI-assisted model
Publish and enrich SFDC with one touch
100
CRM
Fit
@peterkherbert@peterkherbert #ABM
Tier
1
Tier 2
Target Pool
Fit + Intent + Engagement
Fit
Dynamic Targeting and Prioritization
@peterkherbert@peterkherbert #ABM
#ABM
Building an Audience for an Event
@peterkherbert@peterkherbert
#ABM Superhero
How Terminus Uses Uberflip and Vidyard
to Create Engaging Experiences
@peterkherbert@peterkherbert #ABM@peterkherbert #ABM
ABM Emphasizes
Relevant, Personalized H2H Engagement
@peterkherbert #ABM@peterkherbert #ABM
ABM Masters Portal (Powered by Uberflip)
@peterkherbert #ABM@peterkherbert #ABM
http://resources.terminus.com/abm-masters
1:1 Company
@peterkherbert #ABM@peterkherbert #ABM
Personalized Email
Pick up the phone!
Socialize!
H2H Personalized
@peterkherbert #ABM@peterkherbert #ABM
How Uberflip Uses Terminus
for ABM
Tara Robertson
Director of Revenue Marketing at
Uberflip
ABOUT
UBERFLIP
We help marketers create,
manage and optimize
content experiences at every
stage of the buyer journey.
Strategic SamDemand Jen
Marketing Mary
CONTENT
EXPERIENCE
FUTURE
RandyDanielQuentin ChristineShannonTara
Source: Marketo “The State Of Engagement” Report
Your Content
Top of the Funnel Middle of the Funnel Bottom of the Funnel
By Topic By Type By Vertical By Persona By Account
Goal: Target open opportunities with relevant content
Solution: Terminus Ads + Uberflip Content Streams
Outcome: CTR of 6-13% at some of our target accounts!
hub.uberflip.com
How the ABM Masters Alliance
Uses Sendoso for ABM
To Increase Executive Engagement at Target Accounts
Braydan Young
Head of Growth, Sendoso
The Target and Score
 Dreamforce (Sales, Marketing)
 Two types of events VIP and Master Party
 12 Sponsors and 1000 sends
 3 invites (Tier 1, 2, and 3)
 Identify targets
 Personalization was key for engagement
 Uniqueness to stand out
Tier 1 Door Opener Package
 Wine bottle, wrap, lock, bubble shield,
personalized card, custom box, custom tape
w/ logos.
Tier 2 Door Opener Package
 Custom black box, custom whiskey glasses,
custom card, logo tape, and crinkle paper
for shipping.
Tier 3 – Lowest Cost Package
 Decoder card and glasses in gold envelope
with custom sticker w/ logos.
Results so Far
 22% sign ups on Tier 1 Mailer
 10% sign up on Tier 3 Mailer
 Plus continuing conversations!
Copyright ©2017, Engagio Inc.
Engagio Target Account Strategies
Sandra Freeman
Head of Strategic Marketing
Copyright ©2017, Engagio Inc.
Identify Target Accounts
• Everstring – Predictive
• Ongoing Prioritization
• See Full Webinar: Grand Slam #1 – How to Select Target
Accounts
57
Copyright ©2017, Engagio Inc.
Entitlement Examples
58
Entitlement Tier 1 – approx 10 Tier 2 – approx 20 Tier 3 – approx 370
Account Plan Account Plan Account Plan Lite N/A
Executive Support Named Executive + Social support N/A N/A
Executive Workshop Yes N/A N/A
Personalized
Communications
Yes – up to 5 key decision makers Yes – up to 3 key decision
makers
Great but not required
Content Hub Yes + Personalized Guides Yes + Personalized Guides N/A
Ads Yes – most personalized Yes – if resources to deliver Yes – if resources to
deliver
In Region Event 1 in Region every other quarter, 1 bay area every other quarter
Direct Mail $$$ $$ $
Data More Data, Monthly More Data, Quarterly Data, 2x Year
Copyright ©2017, Engagio Inc. 59
Getting Started with ABM Lunch
Broad HTML Automated Invite
Enterprise Executive Breakfast
Personalized Multi-Step Executive Invite Play
Engage Target Accounts
Copyright ©2017, Engagio Inc. 60
Engage Target Accounts
Multi-Step
Multi-Channel
Multi-Player
Copyright ©2017, Engagio Inc. 61
Getting Started with ABM Lunch
Broad HTML Automated Invite
Enterprise Executive Breakfast
Personalized Multi-Step Executive Invite Play
Engage Target Accounts
43%
Response
3%
Response
Copyright ©2017, Engagio Inc.
Engagement: Target Accounts = 10X Increase
62
1,600 minutes 17,000+ minutes
989 Target Accounts, June 2016 to May 2017
Copyright ©2017, Engagio Inc.
Thank You!
• Copy of Replay and Slides
• ABM Masters Content Hub
– http://resources.terminus.com/abm-masters
• Share Your Questions with Presenters
• Hope You’ll Join us at Dreamforce!
– Nov 6th at SFMOMA
63
Learn more at the ABM Masters Resource Center: resources.terminus.com/abm-masters

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