ImpexDocs launched in 2004 with the goal of helping Australian exporters transition to electronic export documentation. They released their first export software solution in 2005. In 2013, they introduced a cloud-based solution to provide integrated access from mobile devices and reduce costs. In 2015, they began offering managed services to assist exporters with pre-shipment, packing, documentation, and finalization. As a result of these efforts, ImpexDocs now serves over 600 export businesses across various industries in Australia.

1. {
IMPEXDOCS

2. HOW IMPEXDOCS CAME A
LONG WAY ALONG SINCE ITS
2004 LAUNCH

3. BUILDING THE FIRST EXPORT SOFTWARE WITHIN A YEAR
Launched in 2004 with the main aim to help the exporters in Australia, IMPEXDOCS instantly
started working on an electronic tool. Overall, their main preference was to develop a system that
can replace manual export operations with the electronic ones. With this in mind, the team
introduced its first solution in the year 2005. It was a client-server-based export documentation
software that could be installed on the desktop/laptop.
THE THREE IMPORTANT ASPECTS NOTABLE ABOUT IMPEXDOCS FROM
THE VERY BEGINNING ARE THAT IT ASSISTS EXPORTERS IN:
• First, adding value to the business processes
• Second, meeting the international trade compliance needs
• Third, smooth documentation management

4. Introduction of Cloud-based Solution in 2013
While tasting success through their robust solution, the company kept pace with the
changing times. As a result, they made a big move by switching to the cloud with a
number of goals in mind:
• FIRSTLY, PROVIDING AN INTEGRATED PLATFORM THAT CAN BE
ACCESSED FROM MOBILE DEVICES EVEN REMOTELY
• SECONDLY, REDUCING THE INFRASTRUCTURE COSTS ASSOCIATED
WITH INSTALLING AND UPGRADING DESKTOP-SOLUTIONS
• THIRDLY, ADDING MORE SPEED TO THE DOCUMENTATION
PROCEDURES AND OTHER EXPORT OPERATIONS
Not only did the transition impressed the company’s old clients, but also attracted

5. Taking It Further with Managed Services Starting 2015
In addition to the cloud software, ImpexDocs came up with the idea of offering dedicated and
expert managed services. The primacy goal of these services was to let the businesses focus on
their core operations and growth strategies. For this, their expert service providers began to offer
assistance at five important stages:
 PRE-SHIPMENT
 PACKING
 PRELIMINARY DOCUMENTATION
 DOCUMENT APPROVALS
 FINAL DOCUMENTATION
Besides, the company also started consulting services to guide exporters exporting goods in
different categories and to different importing countries. For instance, they offer expert advice on
how to submit a request for permits and obtain health/phytosanitary certificates for meat as well

6. REACHING THE 600+ CLIENTS MARK IN 2020
As a result of this long journey, IMPEXDOCS has achieved the milestone of
serving more than 600 export businesses across Australia. These include not just the
small and medium-size enterprises, but also the large ones as well as the
multinationals. Moreover, they have extended their reach to a number of industries
including horticulture, dairy, agribusiness and grains and so on.
Their clients include the export and supply chain executives as well as the CEOs
and CFOs who are responsible for hassle-free export operations within their
respective organizations. One can expect uniquely-tailored services from the
company to make the export documentation processes absolutely efficient and
productive.

7. THANK YOU