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©  Copyright  Connect2  Systems  Limited  2017
HOW DO YOU MANAGE DEVICES AT SCALE?
IOT  DEVICE MANAGEMENT
Duncan Purves
Connect2 Systems
duncan@connect2.io
©    Copyright  Connect2  Systems  2017
How  do  you  manage  devices  at  scale?
Initial  Purchase  Cost  
Deployment
Maintenance Update/Bug  
Fixes
Cost  of  Field  Failure
Customer  Perception
Communications
Support Security
Photo  Source:  Wikimedia  Commons;;  Author  AWeith
©    Copyright  Connect2  Systems  2017
Security  – you  need  to  be  able  remotely  update  device  firmware
©    Copyright  Connect2  Systems  2017
Must  be  easy  to  update  device  software
for  new  features  and  bug  fixes
Toyota
Recall  1.9  million  Prius  hybrids
Because  of  a  software  fault  that  
may  cause  the  vehicle  to  slow  
down  suddenly
Over-­the-­Air  software  update  
to  its  Model  S  vehicles
To  fix  an  overheating  issue
Tesla  
©    Copyright  Connect2  Systems  2017
The  devices  are  often  deployed  in  remote  or  difficult  to  access  locations
locations
This  impacts  the  cost  of  managing  and  maintaining  the  devices
Photo  Source:  Wikimedia  Commons;;  Author  Peripitus
©    Copyright  Connect2  Systems  2017
Constrained  Devices  and  Networks
Unlike  IoT  gateways,    IoT  edge  devices  typically  have:
§ limited  CPU  and  memory
§ limited  communications  bandwidth  on  a  ‘lossy’  wireless  network
§ power  supply  constraints  
©    Copyright  Connect2  Systems  2017
Challenges  – Powering  IoT  devices  and  sensors
In  many  industrial  situations  the  sensors/devices  will  be  powered  from  batteries  
that  require  a  lifetime  of  5  -­ 10  years
⁃ You  do  not  want  to  flatten  the  battery  when  performing  a  firmware  upgrade!
Photo  Source:  Wikimedia  Commons;;  Authors:  Matthew  D.  Wilson  LtPowers  &  Accu4all
©    Copyright  Connect2  Systems  2017
How  do  you  Manage  Devices  at  Scale?  -­ Device  Management  Standards
§ Fixed  network  broadband  DSL  routers  (TR-­69)
§ Enterprise  IP  networks  (SNMP)
§ Mobile  phones (OMA  DM)
§ IoT  constrained  devices:  OMA  LightweightM2M  v  1.0  (LWM2M)
http://technical.openmobilealliance.org/Technical/technical-­information/release-­program/current-­releases/oma-­lightweightm2m-­v1-­0  
©    Copyright  Connect2  Systems  2017
Connect2  Systems
DEVICE MANAGEMENT SERVER (LWM2M)
MANAGEMENT APIS
EDGE CLIENT &    GATEWAY SOFTWARE
SECURITY
EXPERTISE
©    Copyright  Connect2  Systems  2017
Benefits  of  a  Standards  Based  Approach
SCALE DEVICES NOT COSTS
AVOID VENDOR LOCK-­IN
SECURITY – PROTECT YOUR CUSTOMERS AND BRAND
INTEROPERABILITY
FASTER TIME TO MARKET
REDUCE RISK

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How do you manage Internet of Things (IoT) devices at scale

  • 1. ©  Copyright  Connect2  Systems  Limited  2017 HOW DO YOU MANAGE DEVICES AT SCALE? IOT  DEVICE MANAGEMENT Duncan Purves Connect2 Systems duncan@connect2.io
  • 2. ©    Copyright  Connect2  Systems  2017 How  do  you  manage  devices  at  scale? Initial  Purchase  Cost   Deployment Maintenance Update/Bug   Fixes Cost  of  Field  Failure Customer  Perception Communications Support Security Photo  Source:  Wikimedia  Commons;;  Author  AWeith
  • 3. ©    Copyright  Connect2  Systems  2017 Security  – you  need  to  be  able  remotely  update  device  firmware
  • 4. ©    Copyright  Connect2  Systems  2017 Must  be  easy  to  update  device  software for  new  features  and  bug  fixes Toyota Recall  1.9  million  Prius  hybrids Because  of  a  software  fault  that   may  cause  the  vehicle  to  slow   down  suddenly Over-­the-­Air  software  update   to  its  Model  S  vehicles To  fix  an  overheating  issue Tesla  
  • 5. ©    Copyright  Connect2  Systems  2017 The  devices  are  often  deployed  in  remote  or  difficult  to  access  locations locations This  impacts  the  cost  of  managing  and  maintaining  the  devices Photo  Source:  Wikimedia  Commons;;  Author  Peripitus
  • 6. ©    Copyright  Connect2  Systems  2017 Constrained  Devices  and  Networks Unlike  IoT  gateways,    IoT  edge  devices  typically  have: § limited  CPU  and  memory § limited  communications  bandwidth  on  a  ‘lossy’  wireless  network § power  supply  constraints  
  • 7. ©    Copyright  Connect2  Systems  2017 Challenges  – Powering  IoT  devices  and  sensors In  many  industrial  situations  the  sensors/devices  will  be  powered  from  batteries   that  require  a  lifetime  of  5  -­ 10  years ⁃ You  do  not  want  to  flatten  the  battery  when  performing  a  firmware  upgrade! Photo  Source:  Wikimedia  Commons;;  Authors:  Matthew  D.  Wilson  LtPowers  &  Accu4all
  • 8. ©    Copyright  Connect2  Systems  2017 How  do  you  Manage  Devices  at  Scale?  -­ Device  Management  Standards § Fixed  network  broadband  DSL  routers  (TR-­69) § Enterprise  IP  networks  (SNMP) § Mobile  phones (OMA  DM) § IoT  constrained  devices:  OMA  LightweightM2M  v  1.0  (LWM2M) http://technical.openmobilealliance.org/Technical/technical-­information/release-­program/current-­releases/oma-­lightweightm2m-­v1-­0  
  • 9. ©    Copyright  Connect2  Systems  2017 Connect2  Systems DEVICE MANAGEMENT SERVER (LWM2M) MANAGEMENT APIS EDGE CLIENT &    GATEWAY SOFTWARE SECURITY EXPERTISE
  • 10. ©    Copyright  Connect2  Systems  2017 Benefits  of  a  Standards  Based  Approach SCALE DEVICES NOT COSTS AVOID VENDOR LOCK-­IN SECURITY – PROTECT YOUR CUSTOMERS AND BRAND INTEROPERABILITY FASTER TIME TO MARKET REDUCE RISK