I’ll use the OperationsAlly Messages Management Cycle to illustrate how digital collaboration guidelines can increase your agency’s productivity. A significant amount of time is wasted managing the Messages Management Cycle. By introducing new workflows and best practices, Digital Collaboration Guidelines increase productivity. New workflows and best practices: (1) eliminate unnecessary messages, (2) require less time spent checking messages, (3) support fewer, better messages sent and received (4) provide more time for valuable work and (5) provide additional time to unplug from work.

1. Question & Answer
How do
digital
collaboration
guidelines
increase
productivity?
by
your cheerful OperationsAlly
Dr. Ada Y. Barlatt
P. Eng. Ph. D.

2. to illustrate how
digital collaboration guidelines
can increase your agency’s productivity.
Messages Management Cycle
I’ll use the OperationsAlly

3. 3. Action
1. Check
2. Decide
1. Look at your
inboxes to see
what is there
2. Figure out what
to do based on
the message
content,
sender or
subject
3. Move forward
based on the
message content
and/or send a
response
(if needed)
Messages Management Cycle

4. Every few hours
or perhaps
every few minutes,
we start this cycle
again, and again.
3. Action
1. Check
2. Decide
Messages Management Cycle

5. Message Sent
Your Cycle
The Recipient’s
Cycle
Message Sent
Message
Management
Cycles are linked,
sending a
message starts
the cycle for the
recipient(s).
Message Sent
(reply)

6. 50%
of time spent
reading and sending messages
not necessary
Study by Bain & Company
Significant amount of time is wasted managing
the Messages Management Cycle

7. By introducing new workflows and best practices
Digital Collaboration Guidelines
increase productivity
output
less input
productivity = output
input < increased
productivity=
from reduced time and effort in the
Messages Management Cycle

8. output
less input
increased
productivity=
from reduced time and effort in the
Messages Management Cycle
New workflows and best practices
eliminate unnecessary messages and save time
• less time spent checking messages
• fewer, better messages sent and received
• more time for valuable work and to unplug

9. Want to know what guidelines
can help increase
your agency’s productivity?
Let me be your Ally.

10. Connect With Me
www.operations-ally.com/connect
for more information, resources and videos