With its 21,000 employees in 15 countries around the world, Danske Bank Group is not only the largest financial company in Denmark, but also one of the largest in the Nordic countries. Business need: Danske Bank Group wanted to deliver new services faster. It sought to reduce time to market from approximately 14 months to nine months and increase IT development efficiency by 10 percent. Solution: IBM Rational Team Concert™ software supports agile development methods and makes it easier to manage tasks and projects by providing a holistic approach to tools, processes and competencies. Benefits: The solution has enabled the bank to increase the efficiency of the IT organization, reduce time to market and improve the quality of the development process.

1. IBM Software Case Study
Banking
Danske Bank Group
improves efficiency and
reduces time to market
IBM Rational Team Concert software helps support
agile development practices
With its 21,000 employees in 15 countries around the world, Danske
Overview Bank Group is not only the largest financial company in Denmark, but
also one of the largest in the Nordic countries. Targeted acquisitions have
The need
always been a central element of the growth strategy of Danske Bank
Danske Bank Group wanted to deliver Group, and that is why it has previously carried out a number of IT
new services faster. It sought to reduce
time to market from approximately integrations based on the principle of one group, one system. However,
14 months to nine months and increase this method is very time-consuming, and to shorten the duration of its IT
IT development efficiency by 10 percent. projects, Danske Bank Group now supplements the waterfall method
The solution with agile methods in its development work.
IBM Rational Team Concert™ software
supports agile development methods Improving efficiency by 10 percent
and makes it easier to manage tasks and Danske Bank Group can now choose the development method that best
projects by providing a holistic approach
to tools, processes and competencies.
fits each project. Whether the project is about integrating existing sys-
tems or developing new products, Danske Bank can ensure it uses the
The benefit most effective approach and uses the tools that create the most value for
The solution has enabled the bank to the business, faster.
increase the efficiency of the IT organiza-
tion, reduce time to market and improve
the quality of the development process. “These days, the market is changing at lightning speed, and it is crucial
for the organization that the expectations of the business units and, ulti-
mately, the expectations of the market can be matched. Our vision is to
deliver new and exciting services more efficiently and faster than ever.
We intend to enhance the efficiency of our IT development process by
10 percent and reduce the time to market from approximately 14 months
to an average of nine months. The first business deliveries will even be
provided in the course of just four months,” says Peter Rasmussen, senior
vice president, IT development processes and tools, Danske Bank.

2. IBM Software Case Study
Banking
Improving quality
By adopting agile development practices, Danske Bank also expects to
“IBM Rational Team improve the quality of deliveries and to achieve work processes that come
Concert is the backbone more naturally to the employees. “We carry out testing and do changes
of Danske Bank’s agile after each iteration instead of waiting until the project is finished.
Therefore, we can deliver the best possible quality. Besides, it is impor-
development process and tant to us that a greater sense of co-responsibility and greater satisfaction
is adjusted to the special are achieved among the IT employees. This is achieved in most agile
development projects because the planning and development time frames
needs of the bank” are shorter, and the employees see the results of their work faster. Also,
the business units experience closer cooperation with the IT department
—Peter Rasmussen, senior vice president, IT
and a direct prioritization of the tasks, and thus a higher degree of cer-
development processes and tools, Danske
Bank Group tainty that the right developments are taking place,” says Rasmussen.
A real-time teaming tool from IBM
In support of agile development processes, the IT department of Danske
Bank chose IBM Rational Team Concert™ software. The company cur-
rently has 300 licenses for Rational Team Concert software and expects to
add another 1,000 in 2011. Ultimately, the bank wants to give all of the
2,000 IT developers in locations in Denmark and India access to Rational
Team Concert software.
“Above all, Rational Team Concert software is a teaming tool. A lot of
people can interact to achieve the best possible result. It is easier for the
project manager to manage tasks and create transparency among the team
members across the geographies. In addition, data can be collected and
report can be made by means of dashboards, and integration can be made
to test management tools and development tools. In other words, it is
possible to take the temperature of all parameters in a project, in real
time,” says Niels C. Jacobsen, Rational solution architect, IBM Rational
software, IBM Software Group Denmark.
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3. IBM Software Case Study
Banking
Supporting a more holistic approach
Solution components: “It is a prerequisite that the agile development methods are adjusted to
the processes of the company. In the financial world, the methods must
Software
primarily be adapted to the governance structure, just as the requirements
● IBM Rational Team Concert™
of the Danish Financial Supervisory Authority come into play, as well.
So we have incorporated all the necessary processes. We have also
included the Capability Maturity Model Integration (CMMI) process,
which measures the maturity level of all development projects. Thus, with
a holistic approach to tools, processes, and competencies, you derive the
full benefit of agile development,” says Rasmussen.
“Not only does Rational Team Concert software integrate well with our
other IBM products, including IBM Rational Developer for System z®
and IBM Rational Application Developer software, among others,
Rational Team Concert software is the backbone of Danske Bank’s agile
development process and is adjusted to the special needs of the bank.
Besides, we expect that Rational Team Concert will also support the
waterfall methods in the longer term,” says Rasmussen.
For more information
To learn more about how IBM Rational software can help you, contact
your IBM sales representative or IBM Business Partner, or visit:
ibm.com/rational
Additionally, financing solutions from IBM Global Financing can enable
effective cash management, protection from technology obsolescence,
improved total cost of ownership and return on investment. Also, our
Global Asset Recovery Services help address environmental concerns with
new, more energy-efficient solutions. For more information on
IBM Global Financing, visit: ibm.com/financing
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4. © Copyright IBM Corporation 2011
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August 2011
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