Many attorneys utilize the service of a medical record retrieval vendor to obtain the records needed in keeping with the state law.

1. How a Record Retrieval Service Can
Support Legal Entities
MOS Medical Record Reviews

2. www.mosmedicalrecordreview.com 800-670-2809
Medical information is crucial for insurers, law firms, and workers’
compensation organizations looking to underwrite policies, build strong cases,
and authenticate claims. Collecting medical data is highly challenging as well as
time and labor intensive, and weighs down on in-house staff. Moreover, the
resources can be implemented only at considerable cost. In the legal sector,
many attorneys utilize the service of a medical record retrieval vendor to obtain
the records needed in keeping with the state law. This will help in securing the
information required in a timely and efficient manner, whether one needs a
vendor at the beginning of discovery or at the tail end of discovery.
Overview of Document Retrieval Services
 Preparing the necessary legal documents required to subpoena the
requested information. Copies of this information will be provided to all
concerned parties, if required.
 To make the entire retrieval and management process efficient and easy,
many service providers have the capability to make the information
available on digital platforms. They allow clients to place orders online via
individual accounts, following which clients can easily track the order
status as well as follow-up on earlier orders just with the click of a mouse.
 Technology has advanced considerably, so that now the requested
documents can be scanned on the location premises and uploaded directly
to servers. This ensures speedy turnaround for the client.
 Another significant development is the introduction of document sharing
software that enables easy access to, and sharing of the medical records
anywhere in the world.

3. www.mosmedicalrecordreview.com 800-670-2809
A Real Life Scenario
Consider a law firm that handles a number of mass tort cases. Often, the internal
document retrieval process may prove to be very stressful and result in loss of overall
productivity. Here are some of the major challenges such a client may face.
 Overwhelming volume of medical records involved. The task may become
literally unmanageable with the necessity for tracking down the right contact
information, establishing initial contact with the healthcare provider and
numerous follow up calls.
 Difficulty in tracking the status of the records request. Typically, information may
not be available in one space and each provider may have to be contacted at the
cost of valuable time and effort.
 Turnaround time will suffer when timely access to the required information is
not possible.
This law firm can opt for a web-based record retrieval solution to benefit from speed,
cost-effectiveness and efficiency among other advantages. Thousands of requests can
be handled each month via a powerful web interface, more economically than when the
same process is done in-house. They can manage each aspect of the retrieval process
with ease, start new requests, and track the status of past or pending requests.
Transparency of the Service Provider Is Indispensable
Transparency in all dealings is the hallmark feature of a good service provider. Law firms
and legal entities must ensure that the vendor is transparent as regards the records
retrieval process and allows full access at each step. Important information such as

4. www.mosmedicalrecordreview.com 800-670-2809
when a subpoena was served, whether documents are on hand, when they can expect
to receive the records and so on must be readily made available.
Advantages
Service providers offer customized services in keeping with individual client needs and
specifications. They will provide constant status updates, allow clients to make
necessary alterations in the records, and request follow-ups in case the request was not
properly completed. Legal entities considering such a service can look for the following
features also:
 Some service providers also offer court filings and court reporting services, and
X-ray film duplication among other solutions.
 Offer a time waiver and strive to deliver the necessary medical records before
the set turnaround time to help the client meet a deadline.
 Identify missing records and inform the client of the same as early as possible to
avoid any delay.
 HIPAA compliance with state-of-the-art security protocols.
With the right choice of service provider, vital medical information can be obtained
without imposing stress on the in-house team and more efficiently. Law firms and legal
entities can focus on studying their cases and putting together the information required
for arguing the case or making a settlement.