The document outlines the Housekeeping NC II qualification which consists of competencies required to prepare guest rooms, clean public areas and equipment, provide housekeeping services, handle intoxicated guests, and do laundry for accommodation services. To obtain this national qualification, candidates must demonstrate competence in all core unit clusters at an accredited Assessment Center. Those who achieve this qualification can work as roles like a Junior Cleaner, Assistant Cleaner, Room Attendant, and Laundry Attendant.