1. Scan Am Company
Authentication
is key to successful
Hourly Rounding
How are you managing your Hourly Rounding program?
Hourly rounding is described as one of the most powerful ways to
redesign patient care, in addition to helping restore harmony and
joy to your workforce.
Why isn’t your hospital seeing these results? It is no mystery that
nursing is a demanding job. Nurses are constantly being pulled in all
different directions as you advance the care of your patients. Rounding
isn't just something nurses can do if they have time; ensuring that
rounding is done well and verifying that it's actually occurring
regularly are both critical to achieving success.
Hourly rounding is a proven approach to improving patient
satisfaction scores. It’s all about being proactive instead of reactive,
minimizing call lights and making the patient feel pampered.
Rounding on patients not only helps your patients, it also improves
the patient's perception of your hospital's responsiveness.
Why don’t all healthcare facilities cheer incredible results from hourly
rounding? Chief differences between those that are victorious and
those that are struggling to achieve effective results, is the lack of
certification and/or a reasonable reporting process.
Managing Team Response® suite of modules are an innovative approach
for resolving some of the most important issues that effect quality of
care and patient satisfaction. These tools were designed by nursing
experts who understand areas where you struggle in regard to patient
satisfaction and the patient’s
perceptions of quality care.
Each module of the Managing
Team Response® suite is
customizable to meet your
individual units’ needs.
Who is managing
your hourly
rounding?
How are you
validating
consistency?
Do your managers
support your
program?
What barriers have
you faced sustaining
hourly rounding?
What outcomes are
you measuring in
order to determine
your success?
How do you
document time
spent with patients?
Who is compiling the
data from daily and
weekly logs?
Who is reviewing
and acting upon
the results?
How accurate is
your data?
Contact Us 1320 Chase St, Algonquin, IL 60102 • 847.854.9500 • 800.366.2368 • Fax: 847.854.9511 • info@scanamco.com • www.scanamco.com
What’s your plan for addressing
VBP patient satisfaction targets?
Enhance patient care with
2. 2 S o u t h
Sh ift R e p o r t
D A T E __ _ _1 2 /2 1/ 1 0 _ __ _ __ _ __ _ __ _ __ CE N SU S @ ST ART O F SH IFT __ _ _2 0 _ __ _
SH IF T __ _ _7 a ‐3 p _ __ _ __ _ __ _ _ __ __ _ __ CE N SU S @ E N D O F SH IF T _ _ _ __ 1 9 __ _ _
C H A RG E RN _ Je n n if er __ __ _ _ __ _ __ _
ST A FFIN G : __ 5 _ RN ’s Ja ck , P a tty , C lare, M a ria , Jen n ife r_
__ 5 _ P CT ’s Lyn n , An n , L u la, M a rgie , Jo e_ _ __ _
__ 1 _ U S Jo an _ _ __ _ __ _ __ _ __ _ __ _ __ _ _ __ _ __
ST A FFIN G CH AN G E S FOR N EX T SH IFT
__ 4 _ _ RN ’s Be th , A le x , M arth a , Pa ts y an d in h o u s e re gistry
__ 3 _ _ P CT ’s Lyn n /K a tie , T in a, Jo e / Ro b in __ _ __ _ __ _ _ __ _ __ _ _
A DM ITS:
20 4 P e te rs 21 1 P a u ly
20 3 G o eh ler 20 0 Jo n e s
D ISCH A RG E S:
20 4 A n d re w s 20 0 M a rtin
20 3 G o n z ale z 21 1 Fa rle y
21 9 M a d rigal a t 3p m
T R A N SFER S:
IN CID EN T RE P O R TS/O CCU REN CE S:
2 1 6 K arlse n : p t f all, b e d e xit a la rm e d ; Ho use D r s ee n , n o in ju rie s
Room # 235 • Phone #: (847) 555-1111, ext. 2235
Good Morning! Bob Sanders
Monday June 28, 2010 4:30am
Your Nurse: Your PCT:
Nurse Manager:
Maria x41358
Goals:
Your last staff
visit was:
Your Physician: Dr. Michael Nelson
MTR®
Electronic Whiteboards
Room Patient
STEWART
RIVERIA
COX
WARD
PETERSON
PATEL
BENNET
WOOD
BARNES
WEST
ELLIS
FREEMAN
ABUSHARIF
WEAVER
CARR
Nurse
RIVERS
KELLER
WELCH
KELLER
WELCH
RIVERS
KELLER
RIVERS
RIVERS
RIVERS
KELLER
RIVERS
WELCH
KELLER
RIVERS
PCT
BENSON
BENSON
RUSSEL
REID
REID
BENSON
ARNOLD
RUSSEL
BENSON
BENSON
ARNOLD
RUSSEL
REID
REID
REID
RN Ext.
35426
35669
35628
35669
35628
35426
35669
35426
35426
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35669
35426
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35669
35426
Admitting MD
SANTOS
SUTTER
SANTOS
McGHEE
SUTTER
SANTOS
NARANG
GONZALEZ
SUTTER
McGHEE
VANEISTER
SUTTER
THAKKAR
McGHEE
VANEISTER
Comments ISO ACTVY
BR
BRP
BRP
BR
ASSIST
BR
UP
BRP
BRP
ASSIST
FALL
FP
FP
FP
FP
FP
ROOM PRECAUTIONS
Welcome to
Telemetry Unit
Ron Holt, President and CEO
OR TODAY
UNAVAILABLE UNTIL 8/10/2010
OT EVAL, PT TID
WANDERS; HX TIAS DEMENTIA
DIABETIC
PENDING DISCHARGE
LEXINGTON HOSPITAL TODAY
DISCHARGE TODAY
FINANCIAL CONSULT/NO INS
VP
NO ENGLISH, NO FEMALE MD’s
GARDEN CITY HOSPITAL - ADMISSION PENDING INS.
WANDERS
201
202
203
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205
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207
208
209
210
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HOSPITAL NEWS:
Construction on new wing nearing completion,
please join us for the blessing this Sunday!
SHIFT NOTES:
Make a difference in someone’s life today;
make our guests feel comfortable and rest well!
TB/VRE
ISO
VRE
ISO
NO
ISO
ISO
MRSA
SOCIAL SERVICE CONSULT
PENDING DISCHARGE W/FOLEY, HOME HEALTH F/U
NPO
FP
FP
MILLER
PALON
RIVERS
KELLER
RUSSEL
ARNOLD
35426
35669
SUTTER
VANEISTER
OTHER
ACCU
VENT
PUPP
PUPP
IV
IV
PUPP
ASSISTUP WITH 2 PERSON ASSIST
HR
HK
MT
MTR®
Patient Room Boards MTR®
Supervised Precautions
MTR®
Management Reports
Room 207
R
The Center for Medicare and Medical Services is using a weighted combination of hospital
clinical scores and patient experience scores HCAHPS to calculate Medicare reimbursements.
Are you maximizing your Value-Based Purchasing Scores?
Hospitals today are performing close to each other in regards to clinical scores, however there
is a much wider gap between hospitals when looking at HCAHPS. Value-Based Purchasing
(VBP) scores are based on comparisons between hospitals; improving your HCAHPS scores
will provide a significant opportunity to raise your overall VBP score.
Now is the time to improve patient experience/patient
satisfaction scores. Let the communications experts at
Scan Am Company show you how our MTR® Hourly
Rounding management program can boost your VBP scores.
Doorway Displays
D a te R a n ge : 1 0 / 6 / 2 0 1 0 ‐1 0 /6 / 2 0 1 0
Ign o re Ev en ts Le ss T ha n: 0 0 :0 0 , a nd M or e T ha n: 0 0 :0 0
Ro om s : 2 0 1 , 2 0 1 A , 2 0 1 ‐A
Pat ie n ts: S m ith , M a ry
Ev e n ts: A ll
Se rvice s: A ll
D a te Tim e S ta rt R o o m P a t ien t E ve n t S e rv ic e N u r se Tim e E n d D u ra t io n
1 0 / 6 /2 0 1 0 1 0 :5 6 :0 8 T C U ‐ 2 0 1 Sm ith, M a ry A u dio C on n ec t 1 0 :5 6 :1 5 0 :0 7
1 0 / 6 /2 0 1 0 1 0 :5 7 :1 1 T C U ‐ 2 0 1 Sm ith, M a ry A ide P re s e n ce P a ul O w e ns 1 0 :5 7 :3 0 0 :1 9
1 0 / 6 /2 0 1 0 1 0 :5 7 :3 8 T C U ‐ 2 0 1 Sm ith, M a ry A IDE P re s e n ce P a ul O w e ns 1 0 :5 8 :2 9 0 :5 1
1 0 / 6 /2 0 1 0 1 0 :5 8 :0 5 T C U ‐ 2 0 1 Sm ith, M a ry A u dio C on n ec t 1 0 :5 8 :0 6 0 :0 1
1 0 / 6 /2 0 1 0 1 0 :5 8 :4 9 T C U ‐ 2 0 1 Sm ith, M a ry R N P re sen ce N a nc y M ille r 1 0 :5 9 :1 0 0 :2 1
1 0 / 6 /2 0 1 0 1 0 :5 8 :5 9 T C U ‐ 2 0 1 Sm ith, M a ry Sta ff E m erg en cy N a nc y M ille r 1 0 :5 9 :1 0 0 :1 1
1 0 / 6 /2 0 1 0 1 1 :0 0 :3 8 T C U ‐ 2 0 1 Sm ith, M a ry A u dio C on n ec t 1 1 :0 0 :4 1 0 :0 3
1 0 / 6 /2 0 1 0 1 1 :0 0 :4 8 T C U ‐ 2 0 1 Sm ith, M a ry A u dio C on n ec t 1 1 :0 1 :2 2 0 :3 4
1 0 / 6 /2 0 1 0 1 1 :0 1 :2 3 T C U ‐ 2 0 1 Sm ith, M a ry A u dio C on n ec t 1 1 :0 1 :3 0 0 :0 7
1 0 / 6 /2 0 1 0 1 1 :1 2 :0 7 T C U ‐ 2 0 1 Sm ith, M a ry R N P re sen ce 1 1 :1 2 :0 7 0 :0 0
1 0 / 6 /2 0 1 0 1 1 :1 2 :0 8 T C U ‐ 2 0 1 Sm ith, M a ry A IDE P re s e n ce 1 1 :1 2 :0 8 0 :0 0
1 0 / 6 /2 0 1 0 1 1 :1 2 :0 9 T C U ‐ 2 0 1 Sm ith, M a ry R em in d H rly R nd 1 1 :1 2 :0 9 0 :0 0
1 0 / 6 /2 0 1 0 1 4 :3 2 :0 8 T C U ‐ 2 0 1 Sm ith, M a ry A IDE P re s e n ce P a ul O w e ns 1 4 :3 3 :1 4 1 :0 6
1 0 / 6 /2 0 1 0 1 4 :3 2 :0 9 T C U ‐ 2 0 1 Sm ith, M a ry R N P re sen ce N a nc y M ille r 1 4 :3 3 :1 6 1 :0 7
1 0 / 6 /2 0 1 0 1 4 :3 4 :3 1 T C U ‐ 2 0 1 Sm ith, M a ry T o ile t Em e rge nc y 1 4 :3 4 :3 4 0 :0 3
1 0 / 6 /2 0 1 0 1 4 :3 5 :1 8 T C U ‐ 2 0 1 Sm ith, M a ry R o om C a ll 1 4 :3 5 :2 4 0 :0 6
1 0 / 6 /2 0 1 0 1 4 :3 5 :2 6 T C U ‐ 2 0 1 Sm ith, M a ry A u dio C on n ec t 1 4 :3 5 :3 3 0 :0 7
1 0 / 6 /2 0 1 0 1 4 :3 5 :3 3 T C U ‐ 2 0 1 Sm ith, M a ry R em in d B lan ke t 1 4 :3 5 :4 6 0 :1 3
1 0 / 6 /2 0 1 0 1 4 :3 5 :4 6 T C U ‐ 2 0 1 Sm ith, M a ry A IDE P re s e n ce P a ul O w e ns 1 4 :3 6 :4 4 0 :5 8
1 0 / 6 /2 0 1 0 1 4 :3 6 :0 3 TC U ‐2 0 1 ‐A Sm ith, M a ry N o rm a l C a ll 1 4 :3 6 :0 7 0 :0 4
1 0 / 6 /2 0 1 0 1 4 :3 6 :0 8 T C U ‐ 2 0 1 Sm ith, M a ry R N P re sen ce Su e Sm ith 1 4 :3 6 :0 8 0 :0 0
1 0 / 6 /2 0 1 0 1 4 :3 6 :1 0 T C U ‐ 2 0 1 Sm ith, M a ry R em in d H rly R nd 1 4 :3 6 :1 1 0 :0 1
1 0 / 6 /2 0 1 0 1 5 :2 3 :5 2 T C U ‐ 2 0 1 Sm ith, M a ry N o rm a l C a ll 1 5 :2 4 :3 3 0 :4 1
1 0 / 6 /2 0 1 0 1 5 :2 4 :3 3 T C U ‐ 2 0 1 Sm ith, M a ry R N P re sen ce N a nc y M ille r 1 5 :2 7 :1 4 2 :4 1
1 0 / 6 /2 0 1 0 1 5 :2 4 :4 5 T C U ‐ 2 0 1 Sm ith, M a ry Sta ff E m erg en cy Su e Sm ith 1 5 :2 5 :3 2 0 :4 7
1 0 / 6 /2 0 1 0 1 5 :2 5 :3 2 T C U ‐ 2 0 1 Sm ith, M a ry A IDE P re s e n ce P a ul O w e ns 1 5 :3 4 :0 9 8 :3 7
1 0 / 6 /2 0 1 0 1 5 :2 6 :2 4 T C U ‐ 2 0 1 Sm ith, M a ry Sta ff E m erg en cy 1 5 :2 6 :4 6 0 :2 2
1 0 / 6 /2 0 1 0 1 5 :2 6 :4 6 T C U ‐ 2 0 1 Sm ith, M a ry A u dio C on n ec t 1 5 :2 7 :1 7 0 :3 1
1 0 / 6 /2 0 1 0 1 5 :2 7 :2 3 T C U ‐ 2 0 1 Sm ith, M a ry Sta ff E m erg en cy 1 5 :2 7 :3 6 0 :1 3
C u s to m D e t a il R e p o rt / S o r t b y P a tie n t , D a te a n d T im e
R oo m P atie nt N urs e D oc to r R N T O R N R E P O R T
2 0 3 G O EH L ER P A TT Y SM ITH C ar d iac Ca th 8 a m
C /O SO B, D IA BE T IC‐O R A L P O SSIB L E IN SU LIN IN IT IA T IO N P T S CH E DU LE D F O R C A RD IA C CA TH A T 8 A M , Q U IN N
C A RD IO LO G IST, P T RE SIST A N T TO IN SU L IN , A CCU C H EC K TH IS A M 2 7 8 , 6 U N ITS R E G U LA R , N P O SIN CE
M ID N IG H T, CO N SE N T S SIG N E D , D IE TIC IA N CO N SU L T T H IS A DM IT, P L A V IX Q D A Y, N O O T HE R M E DS , B P 1 4 6 /8 3 ,
P 9 2 , R 2 2 , LU N GS C TA , C/ O SO B W ITH A M B U L A TIO N , CO N SE N T E D FO R A N G IO GR A M P O SS A N G IO P L A ST Y
2 0 4 P E T ER S P A TT Y SM ITH
1 2 /1 R FO R EA R M SK IN L E SIO N , E X C ISIO N R LE G SK IN G RA F T, SK IN C A , R E N A L IN SU FFIC IE N CY , BE D RE ST , O N C
C O N SU LT TO DA Y, RE P E A T ELE CT RO LYT E S, K 3 .5 , RE C 'D K R IDE R 1 2 /2 , D RE SS IN G T O L L E G D R Y A N D IN TA C T, P T
H X O F S K IN CA 3 Y R S A GO O N BA CK , IV .9 N S A T K V O R A TE , M A Y H A V E T 3 O R M O TR IN 80 0 P RN , L A ST D O SE
1 2 /2 , V SS 9 8 .0 , 1 3 2 /7 4 , 8 6 , 2 0
2 1 2 P A U LY P A TT Y R O B ER TS
T ra n sfu sio n 3 U
P R B C's
1 2 /3 T RA N SFE R FR O M IC U , 1 1 /2 8 A A A & FE M O RA L BY P A SS , F U LL S, P CA , H /H 7 /2 6 3 U N IT S P RB C'S, 1 ST U N IT
IN ITIA T E D A T 7A M , A FT E R 3 RD U N IT , R E P E A T CB C 6 H R S LA TE R, D R R O B ER T S W A N T S T O B E P A G E D W /
R E SU L TS , D RE SS IN G D & I, E X TR E M IT IE S W A RM TO T O U C H , + P U L SE S BIL A TE R A L LY , LE FT P O P L IT EA L A N D D P
U N A BL E TO P A LP A TE , U SE D O P P LE R , D R R O B E RT S A W A R E, H X O F CA BG 2 0 0 7 , Q U IN N O N CO N SU L T. M U L TIP LE
M E DS ‐‐‐ SE E M E D SH E ET S, BP LO W 1 0 4 /6 0 , 7 8 , 2 0 , 9 7 .6 , O 2 A T 2 L /N C, O 2 SA T 9 6 % , H X SM O K E R , M IL D CO P D
S h ift C h a n ge Re p o rt
11/4/‐11/10/2010
Sum m ary:
To tal Calls: 13037
Averag e Events Per Day : 1,862
Averag e Events Per Hour : 78
Averag e Response Tim e: 3m in 47s
D evice Locatio n Avg Respo nse Time Event C oun t
Jeron Provider Ca ll in System 2N orth Room 201 0:02:04 485
Jeron Provider Ca ll in System 2N orth Room 202 0:08:14 535
Jeron Provider Ca ll in System 2N orth Room 203 0:02:56 439
Jeron Provider Ca ll in System 2N orth Room 204 0:01:53 436
Jeron Provider Ca ll in System 2N orth Room 205 0:08:54 438
Jeron Provider Ca ll in System 2N orth Room 206 0:02:03 444
Jeron Provider Ca ll in System 2N orth Room 207 0:03:06 397
Jeron Provider Ca ll in System 2N orth Room 208 0:10:26 403
Jeron Provider Ca ll in System 2N orth Room 209 0:09:54 438
Jeron Provider Ca ll in System 2N orth Room 210 0:08:45 424
5:26 4439
Sentinel 500 Ca ll in System 3 N orth Room 301 0:03:15 466
Sentinel 500 Ca ll in System 3 N orth Room 302 0:06:14 419
Sentinel 500 Ca ll in System 3 N orth Room 303 0:01:56 489
Sentinel 500 Ca ll in System 3 N orth Room 304 0:01:53 408
Sentinel 500 Ca ll in System 3 N orth Room 305 0:02:54 462
Sentinel 500 Ca ll in System 3 N orth Room 306 0:02:03 430
Sentinel 500 Ca ll in System 3 N orth Room 307 0:02:06 407
Sentinel 500 Ca ll in System 3 N orth Room 308 0:03:26 439
Sentinel 500 Ca ll in System 3 N orth Room 309 0:01:54 457
Sentinel 500 Ca ll in System 3 N orth Room 310 0:02:45 366
3:24 4343
Dukane ProCare 2000 Call in System 3 South Room 340 0:04:04 424
Dukane ProCare 2000 Call in System 3 South Room 341 0:03:14 366
Dukane ProCare 2000 Call in System 3 South Room 342 0:02:56 450
Dukane ProCare 2000 Call in System 3 South Room 343 0:02:53 433
Dukane ProCare 2000 Call in System 3 South Room 344 0:04:54 428
Dukane ProCare 2000 Call in System 3 South Room 345 0:02:33 438
Dukane ProCare 2000 Call in System 3 South Room 346 0:03:06 426
Dukane ProCare 2000 Call in System 3 South Room 347 0:01:26 430
Dukane ProCare 2000 Call in System 3 South Room 348 0:02:14 428
Dukane ProCare 2000 Call in System 3 South Room 349 0:03:45 432
3:01 4255
13037
A ctivity Sum m ary Re port
Per Lo cation
D ate Tim e S ta rt R o o m P at ie n t E ve n t S e rv ic e N u r se Tim e E n d D u rat io n
1 0 / 6 /2 0 1 0 1 5 :2 7 :5 1 T CU ‐2 0 1 Sm ith, M a ry S taf f E m erg en cy 1 5 :2 7 :5 2 0 :0 1
1 0 / 6 /2 0 1 0 1 5 :2 7 :5 2 T CU ‐2 0 1 Sm ith, M a ry A udio Co n nec t 1 5 :2 8 :3 7 0 :4 5
1 0 / 6 /2 0 1 0 1 5 :2 8 :3 4 T CU ‐2 0 1 Sm ith, M a ry R em in d Pa in M e d 1 5 :3 2 :0 7 3 :3 3
1 0 / 6 /2 0 1 0 1 5 :3 2 :0 7 T CU ‐2 0 1 Sm ith, M a ry R N Pre sen ce S ue Sm ith 1 5 :3 4 :0 8 2 :0 1
1 0 / 6 /2 0 1 0 1 5 :3 4 :4 4 T C U ‐2 0 1 Sm ith, M a ry C o de Blue 1 5 :3 6 :2 4 1 :4 0
1 0 / 6 /2 0 1 0 1 6 :0 0 :2 3 T C U ‐2 0 1 Sm ith, M a ry A udio Co n nec t 1 6 :0 0 :5 0 0 :2 7
1 0 / 6 /2 0 1 0 1 6 :0 0 :5 2 T CU ‐2 0 1 Sm ith, M a ry A udio Co n nec t 1 6 :0 1 :0 3 0 :1 1
1 0 / 6 /2 0 1 0 1 6 :0 1 :0 3 T CU ‐2 0 1 Sm ith, M a ry R em in d A spirin 1 6 :0 1 :3 5 0 :3 2
1 0 / 6 /2 0 1 0 1 6 :0 1 :3 5 T CU ‐2 0 1 Sm ith, M a ry R N Pre sen ce 1 6 :0 1 :4 4 0 :0 9
1 0 / 6 /2 0 1 0 1 6 :0 6 :4 2 TCU ‐2 0 1 ‐A Sm ith, M a ry N o rm al Ca ll 1 6 :0 6 :4 7 0 :0 5
1 0 / 6 /2 0 1 0 1 6 :0 6 :4 7 T CU ‐2 0 1 Sm ith, M a ry A udio Co n nec t 1 6 :0 7 :1 4 0 :2 7
1 0 / 6 /2 0 1 0 1 6 :1 1 :3 1 TCU ‐2 0 1 ‐A Sm ith, M a ry N o rm al Ca ll 1 6 :1 2 :5 3 1 :2 2
1 0 / 6 /2 0 1 0 1 6 :1 2 :5 3 T CU ‐2 0 1 Sm ith, M a ry A udio Co n nec t 1 6 :1 2 :5 3 0 :0 0
1 0 / 6 /2 0 1 0 1 6 :1 8 :1 4 T C U ‐2 0 1 Sm ith, M a ry R N Pre sen ce Ch ristine K 1 6 :1 8 :5 3 0 :3 9
1 0 / 6 /2 0 1 0 1 6 :1 8 :1 5 TC U ‐2 0 1 ‐A Sm ith, M a ry N o rm al Ca ll 1 6 :1 8 :5 7 0 :4 2
1 0 / 6 /2 0 1 0 1 6 :1 8 :5 7 T C U ‐2 0 1 Sm ith, M a ry R N Pre sen ce 1 6 :1 8 :5 7 0 :0 0
1 0 / 6 /2 0 1 0 1 6 :3 8 :2 9 T C U ‐2 0 1 Sm ith, M a ry A udio Co n nec t 1 6 :4 0 :3 4 2 :0 5
1 0 / 6 /2 0 1 0 1 6 :4 1 :5 1 T C U ‐2 0 1 Sm ith, M a ry A udio Co n nec t 1 6 :4 1 :5 2 0 :0 1
1 0 / 6 /2 0 1 0 1 7 :1 4 :1 6 T C U ‐2 0 1 Sm ith, M a ry R N Pre sen ce F ern Case y 1 7 :1 5 :3 0 1 :1 4
1 0 / 6 /2 0 1 0 1 7 :1 4 :1 8 TCU ‐2 0 1 ‐A Sm ith, M a ry N o rm al Ca ll 1 7 :1 5 :3 2 1 :1 4
1 0 / 6 /2 0 1 0 1 7 :1 5 :0 9 T C U ‐2 0 1 Sm ith, M a ry S taf f E m erg en cy 1 7 :1 5 :2 9 0 :2 0
1 0 / 6 /2 0 1 0 1 7 :1 5 :3 2 T CU ‐2 0 1 Sm ith, M a ry R oom C all 1 7 :1 5 :3 3 0 :0 1
1 0 / 6 /2 0 1 0 1 7 :1 6 :1 2 T CU ‐2 0 1 Sm ith, M a ry R oom C all 1 7 :1 6 :1 7 0 :0 5
1 2 p m 1 p m 2 p m 3 p m 4 p m 5 p m 6 p m 7 p m 8 p m 9 p m 1 0 p m 1 1 p m
0 0 :2 2 0 1 :4 9 0 0 :3 1 0 0 :3 5
(1 0 ) ( 1 2 ) (1 3 ) (5 )
T o ta l N u m b e r o f E v e n t s: 5 2
M in . E lap se d : 0 0 :0 1 M a x . E la p s e d : 0 8 : 3 7 A v g . E la p s e d : 0 0 : 4 4 S t d . D e v: 0 1
(6 ) (6 )
C u st o m D e t ail R ep o rt / S o r t b y P at ien t , D at e a n d T im e
1 2 a m 1 a m 2 a m 3 a m 4 a m 5 a m 6 a m 7 a m 8 a m 9 a m 1 0 a m 1 1 a m
0 0 :1 8 0 0 : 0 7
D a te R an g e : 1 0 / 1/ 2 0 1 0 ‐1 0/ 1 5 / 2 0 1 0 D e ta il R e p or t g r e a te r th an 5 m in s
3 N o rth
Ty p e o f R e p o r t: S o rt b y D at e a n d T im e
Ig n o re E v en ts Le ss T h an : 5 :0 0 , an d M o re Th an : 2 :0 0
D a te : 1 0‐1 ‐2 0 1 0
D a te T im e Start Ro om P atie n t Eve n t S e rv ic e N u rse T im e E n d D u ra tio n
1 0 /1/2 0 1 0 6 :0 0 :36 3 1 5 ‐1 G o nsc h N o rm al C all 6 :1 0 :2 6 9 :5 0
1 0 /1/2 0 1 0 6 :1 1 :18 3 0 3 ‐2 P yle s N o rm al C all 6 :1 7 :1 2 5 :5 4
1 0 /1/2 0 1 0 8 :2 2 :31 3 1 5 ‐1 G o nsc h N o rm al C all 8 :2 8 :3 6 6 :0 5
1 0 /1/2 0 1 0 1 3 :1 9 :52 3 1 5 ‐1 G o nsc h N o rm al C all 1 3 :4 2 :5 3 2 3 :0 1
1 0 /1/2 0 1 0 1 7 :3 2 :03 3 0 7 ‐2 M a yflo w er N o rm al C all 1 7 :3 7 :3 0 5 :2 7
1 0 /1/2 0 1 0 1 8 :1 4 :29 3 4 2 ‐2 Ja sien N o rm al C all 1 8 :2 3 :1 8 8 :4 9
1 0 /1/2 0 1 0 1 8 :1 5 :45 3 4 4 ‐2 A lb e rts N o rm al C all 1 8 :2 3 :3 5 7 :5 0
C o m m u n ity M e dica l C en te r
Contact Us 1320 Chase St, Algonquin, IL 60102 • 847.854.9500 • 800.366.2368 • Fax: 847.854.9511 • info@scanamco.com • www.scanamco.com
Brothers Medical Center
Classic example of implemented hourly rounds in November. Shows consistent hourly rounds, decrease the volume of patient calls.
5W has not implemented hourly rounding and consistently has the highest volume of calls.
2 So ut h
R o o m P a tie n t N u rs e Ph y sician C om m e nts
20 0 JO N E S JE N N IFE R P A TE L SC H E D U LE D TH IS A M FO R G A ST RIC B Y PA SS
20 1 PA TR ICK JE N N IFE R C O O KE M a no r C a re 12 :0 0 1 1/2 9 O R IF L F EM U R , FO L EY , G EN D IE T, PIC C , N O BM , U P IN C H A IR , TX F O R R E HA B TO D A Y
20 2 L ICH T E R JA C K P ER E Z Soc ial Se rvice co ns u lt LA P C HO LE, SE V E RE N /V , N E W D IA B E TIC , S O CIA L ISSU E S, L O ST JO B , PU B L IC A IDE
20 3 G O EH L E R PA T TY S M IT H C a rd ia c C ath 8 a m C /O SO B, D IA BE T IC ‐O R A L P O SS IB L E IN S U LIN IN ITIA T IO N
20 4 PE T E RS PA T TY S M IT H
1 2/1 R F O R E A RM S K IN LE SIO N , E XC ISIO N R L EG SK IN G R A FT , SK IN C A , R E N A L IN SU FF ICIE N C Y,
B E D RE ST , O N C C O N S U LT TO DA Y
20 5 PA TE L CL A RE A B U SH A R IF M a no r C a re 1:30
1 1/3 0 L TO TA L K N E E , H X IR R E G U L A R H R SV T ‐VT ? LO P R E SSO R G IV EN , L A B S D R A W N , N O W S R H R 80 'S,
C O U M A D IN , TX T O M A N O R C A R E O N C E IN R ST A BL E
20 6 T A Y LO R JA C K K HA N
T R A N SV E R S E CO L O N R ES E C T IO N , P I C C, C A /M G R ID E R S , P CA , A M BU LA T IN G IN H A LLS , V O ID IN G , + G A S , O N C
C O N SU LT , A B D D IS T EN D ED , G L Y CE R IN S U P P , N O B M YE T , X A N A X P RN , N O N A U SE A , N O T E A T I N G
20 7 KIA N CA M A R IA JO N E S
E R A DM IT , S /P O P E N A P P Y ‐ RU P T U R ED , T RIP L E A N T I B IO T IC S , N G , + B S , + G A S , CL E A R S T H I S A M , H G B 9. 2 (3 G M
D R O P ) FR O M SU R G E R Y , D R A W A R E , R E P E A T A T 1 2 0 0
20 8 SM IT H M A R IA R O B E R T S R e h ab tra n sfe r 12/ 16 ? 1 1/2 0 O R IF R F EM U R , 12 /1 ID O F R H IP H E M A T O M A , FR O M R EH A B , FO L E Y, JP X 2 , M O D D R A IN A G E
20 9 ST O N E JA C K R O B E R T S 1 2/1 L TO TA L KN E E , P T B ID , PT U P W / W A L K E R , P O S S H O M E TH U R SD A Y
21 0 L A Y M A N JA C K K HA N P T E va lu at io n in A M 1 2/1 R T O TA L K N E E , H IG H B P, A D JU ST IN G M E DS , P E R C O CE T, H /H 9.1/2 9, R E PE A T CB C TH IS A M
21 1 SA IILO R M A R IA R O B E R T S
SC H E D U LE D L O R IF 8 A M , B P 16 0/9 6, H / H 1 0/3 1, H X O F PE , R E T RA N SFU SIO N SCH E D U L ED * * ** H O T
M E SS, P O SS IC U TR A N S FE R PO S T SU R G E R Y
21 2 PA U LY PA T TY R O B E R T Z Tra ns fu sion 3U P R BC 's 1 2/3 T R A N SFE R F R O M ICU , 1 1/ 28 A A A & FE M O R A L BY P A S S, FU LL S, P C A , H /H 7 /2 6 3 U N IT S PR B C 'S
21 3 B E DN A R JA C K S M IT H M a le N u rse s O N L Y 1 2/1 C YS TO T U RP F O L EY DR A IN IN G L T P IN K T O O R A N G E , 2G M SO D IU M
21 4 S PA T E L CL A RE S CH W A A B P oss ib le tra nsfe r to R e ha b 1 1/3 0 L O R IF, U P IN C HA IR , G EN E R A L , VO ID IN G , V IC O D IN PR N , R E H A B T O D A Y PE N D IN G A P PR O V A L
21 5 H A Y E S CL A RE O 'D O N EL L
I& D L E L BO W , FL A P CL O SU RE , ISO FO R M RSA , H A S H E A LIN G PR E SSU R E U L CE R (P E R P T FR O M
O R TH O TIC S) P IC TU R E T A K E N A N D P L A CE D IN P R O G R E SS N O T E S. U SE S B R A CE , W A L KE R FO R G ET T IN G
A R O U N D , P CA DC 'D , P T H A S H X O F SPIN A L IN FA RC T, M A R FA N S S YN DR O M E
21 6 KA RL SE N CL A RE S M IT H
N o m or phine ,
P t c onfu s ed a t tim e s
1 2/1 T O T A L K N E E, C R A B BY , HX SM O K IN G , U S IN G C H A N T IX , N O N ‐C O M P L IA N T A T T EM P T S T O G E T U P
B Y S EL F, PT T H IS A M , V ICO DIN , G E N E R A L
21 7 A IS P U R G E JE N N IFE R H E N R Y 1 2/1 G A S TR IC BY PA SS , H /H 9 .6/ 29 , S U RG E O N A W A R E , CL E A RS
21 8 W IN STO N JE N N IFE R C A M P EL L 1 2/2 T O T A L T H Y R O IDE CT O M Y , FU LL S, V O D IN G , IO N IZ E D C A IN A M
21 9 M A D R IG A L M A R IA F A RR E LL R E A D M IT FO R IN FE C T E D IN C IS IO N S/ P E XP L A P 11 /1 5, C U LT U R ES P E N DIN G, C O N T A C T IS O A T IO N
22 0 C A RT E R M A R IA P ER E Z
Fa m ily m tg w / ho m e c a re
1 0am
1 1/2 9 E XP L A P, N E W D X O F P A N C R E A TIC C A , P T U N A W A RE YE T , FU LL S, PIC C , A L L ER G IC R X N TO
ZO SYN , L E V A G U IN X 2 D O SE S
P atie n t Ro o m Sta tu s: C h arg e R ep o rt
2 Sou th
D a te Tim e P atie n t First P atie n t Last Adm it from D ischa rge date Tim e D isc ha rged to
11/30/2010 2:45:00 PM Gilroy Stephen SD S 1 2/1 /2 010 12:02:00 PM Ho m e
11/29/2010 3:37:23 PM Chir appa H ann ah E R 1 2/4 /2 010 1:19:54 PM M a no r C are
11/30/2010 4:08:22 PM Pag uilligan Jillian ICU 1 2/5 /2 010 12:56:23 PM R ehab
12/1/2 010 12:30:00 AM V incen cio R and y E R 1 2/5 /2 010 11:30:44 AM Ho m e
12/1/2 010 6:02:08 AM Step in ski Allyson H om e 1 2/3 /2 010 6:10:01 PM Ho m e
12/1/2 010 7:03:23 AM Ston e Antho ny N u rsin g Hom e
12/1/2 010 7:10:45 AM Stack E liza beth H om e 1 2/4 /2 010 4:28:40 PM Ho m e
12/1/2 010 2:01:26 PM Sco rzo N ic hola s SD S 1 2/4 /2 010 12:30:55 PM R ehab
12/2/2 010 4:09:15 AM Sajew ski Lu ke E R 1 2/4 /2 010 2:09:08 PM Ho m e
12/2/2 010 4:3 1:0 12 AM Hanco ck Lin d a SD S 1 2/4 /2 010 11:23:56 AM R ehab
12/2/2 010 9:54:00 AM Co oke E m m a D r O ffic e 1 2/3 /2 010 9:01:20 PM Ho m e
12/2/2 010 1:30:00 PM Neylon T ara H om e 1 2/3 /2 010 9:55:00 AM Ho m e
12/2/2 010 4:36:20 PM Kelderhou se Ka ren SD S 1 2/3 /2 010 11:03:00 AM Ho m e
12/2/2 010 9:11:12 AM Lu d tke Jaso n E R 1 2/6 /2 010 11:55:09 AM M a no r C are
12/2/2 010 11:14:00 AM How ard D avid E R 1 2/4 /2 010 7:14:27 PM Ho m e
12/2/2 010 6:32:50 PM Hansen G ab riel D r O ffic e
12/2/2 010 11:03:00 PM Heena n E liza beth E R 1 2/7 /2 010 9:30:56 AM Ho m e
12/3/2 010 12:01:50 AM Bo wes N ic hola s E R 1 2/6 /2 010 2:14:00 PM Ho m e
12/3/2 010 7:06:30 AM Pag nuset Joseph H om e 1 2/7 /2 010 10:39:45 AM Ho m e
12/3/2 010 9:41:03 AM Gue rrero Ch ristin a H om e 1 2/4 /2 010 4:45:10 PM Ho m e
12/3/2 010 9:55:20 AM King Kenisha SD S 1 2/5 /2 010 2:1 2:026 PM Ho m e
12/3/2 010 12:10:01 PM Pate l D hruv D r O ffic e
12/3/2 010 2:04:33 PM D illo n R aym o nd ICU 1 2/6 /2 010 12:22:47 PM R ehab
12/3/2 010 2:22:00 PM Gille s Lille C CU 1 2/4 /2 010 2:10:20 AM ICU ‐4
12/3/2 010 7:06:15 PM Ferrin Jerem y E R 1 2/6 /2 010 2:26:20 PM Ho m e
12/3/2 010 9:31:00 PM Kar lso n R and y E R 1 2/5 /2 010 1:23:55 PM Ho m e
D aily Lo g