Hotel adminestrative structure

The document summarizes the administrative structure of a hotel. It is divided into two large groups: front of the house and back of the house. The front of the house includes departments like front office, reservations, telephone, lost and found, housekeeping, and others that directly interact with guests. The back of the house includes departments like sales, food & beverage, engineering, accounting, personnel, and public relations that support operations but have limited guest contact. Each department is then described in 1-2 sentences about its functions and sections. For example, housekeeping manages guest rooms, linen, decorations, and public areas. The food & beverage department includes beverage service, catering, and food