SlideShare a Scribd company logo
1 of 38
Download to read offline
#HootUpJKT
Learning & Sharing about HootSuite and Soc Med
Stephanie Wiriahardja
<place Stephanie here>
                                    Community Celebratoire



                         @HootSuite_ID | @HootClub | @HootUp | @stephawie
Timeline
                                                                                                                      Celebratoire-ing




   # of indonesian users
                                                                     #HootUpJKT
   my love for HootSuite                                             #HootUpBDG

                                                 Interview                                           Hired as Full Time

                                                                                      Growth

                           Actively using
                            HootSuite

                                                      Official intern


  Top                                       HootSuite
         Cute owls?
  20     Sign me up!
                                            is local?!
                           2011
2010




                                                                                                   2012
                                               July

                                                       August

                                                                September


                                                                            October




                                                                                        December




                                                                                                           February



                                                                                                                           May
Timeline
                                                                                                                         Celebratoire-ing



   # of indonesian users
                                                                        #HootUpJKT
   my love for HootSuite
                                                                        #HootUpBDG

                                                    Interview                                           Hired as Full Time

                                                                                         Growth
                                            Top
                           Actively using   10
                            HootSuite

                                                         Official intern


  Top                                        HootSuite
         Cute owls?
  20     Sign me up!
                                             is local?!
                           2011
2010




                                                                                                      2012
                                                  July

                                                          August

                                                                   September


                                                                               October




                                                                                           December




                                                                                                              February



                                                                                                                              May
Timeline
                                                                                                                         Celebratoire-ing


                                                                                          Top
   # of indonesian users                                                                   6
                                                                        #HootUpJKT
   my love for HootSuite
                                                                        #HootUpBDG

                                                    Interview                                           Hired as Full Time

                                                                                         Growth
                                            Top
                           Actively using   10
                            HootSuite

                                                         Official intern


  Top                                        HootSuite
         Cute owls?
  20     Sign me up!
                                             is local?!
                           2011
2010




                                                                                                      2012
                                                  July

                                                          August

                                                                   September


                                                                               October




                                                                                           December




                                                                                                              February



                                                                                                                              May
Timeline
                                                                                                                            Celebratoire-ing


                                                                                          Top
   # of indonesian users                                                                   6
                                                                        #HootUpJKT
   my love for HootSuite
                                                                        #HootUpBDG

                                                    Interview                                              Hired as Full Time



                           Actively using
                                            Top
                                            10
                                                                                         Growth
                                                                                                          3
                                                                                                      million users
                            HootSuite

                                                         Official intern


  Top                                        HootSuite
         Cute owls?
  20     Sign me up!
                                             is local?!
                           2011
2010




                                                                                                       2012
                                                  July

                                                          August

                                                                   September


                                                                               October




                                                                                           December




                                                                                                                 February



                                                                                                                                 May
Timeline
                                                                                                                            Top
                                                                                                                             Celebratoire-ing
                                                                                                                            3
                                                                                          Top
   # of indonesian users                                                                   6
                                                                        #HootUpJKT
   my love for HootSuite
                                                                        #HootUpBDG

                                                    Interview                                              Hired as Full Time



                           Actively using
                                            Top
                                            10
                                                                                         Growth
                                                                                                          3
                                                                                                      million users
                            HootSuite

                                                         Official intern


  Top                                        HootSuite
         Cute owls?
  20     Sign me up!
                                             is local?!
                           2011
2010




                                                                                                       2012
                                                  July

                                                          August

                                                                   September


                                                                               October




                                                                                           December




                                                                                                                 February



                                                                                                                                  May
Timeline
                                                                                                                            Top
                                                                                                                             Celebratoire-ing
                                                                                                                            3
                                                                                          Top
                                                                                           6
                                                                                                                                    4
   # of indonesian users
                                                                        #HootUpJKT
   my love for HootSuite
                                                                        #HootUpBDG
                                                                                                                                million users

                                                    Interview                                              Hired as Full Time



                           Actively using
                                            Top
                                            10
                                                                                         Growth
                                                                                                          3
                                                                                                      million users
                            HootSuite

                                                         Official intern


  Top                                        HootSuite
         Cute owls?
  20     Sign me up!
                                             is local?!
                           2011
2010




                                                                                                       2012
                                                  July

                                                          August

                                                                   September


                                                                               October




                                                                                           December




                                                                                                                 February



                                                                                                                                   May
Awesomeness
Media
Total media mentions:                                                                Case studies             Info sheets

                                                         English                        10                            10
        3500+                                                                                                                HootSuite allows you to manage all your social
                                                         Translated                     24                        23         networks in one dashboard. It has announced as:
                                                                                                                               Alexa Top 200 Global Site & 100 US Site
Culture
                                                                                                                               Exclusive Twitter launch partner for Promoted Products
                                                                                          HootUps

         hoot
                      hoot
                                   hoot
                                hoot
                                                           hoot hoot
                                                              hoot
                                                                       hoot

                                                                    hoot
                                                                 hoot



                                                                              hoot
                                                                                           57                  hoot
                                                                                                                               Member of the Facebook Preferred Developer
                              hoot                         hoot
                                                                                                                      hoot




                                                                                                                               1 of 4 LinkedIn’s Certified Developer
          hoot           hoothoot
             hoot    hoot o
                        h ot
                               hoot
                                          h
                                       hoot oot
                    hoot

                                  hoot
                                      hoot
                                hoot
                              hoot                hoot
                                                                                                    hoot ot
                                                                                                      ho
                                hoot




                                                                                                                             Key social network integration & apps
                                                                                                                             Facebook, Twitter, LInkedIn, YouTube, Flickr,
Visits                                                                                                                       Tumblr, MailChimp, InboxQ, and more coming up!
                                                                                     35m US
Alexa                                                                                28m Japan
worldwide
                                             site visits                                        105,785,440
216
up 103 ranks
                           site page views
                                             blog visits                      1,096,520
                                                                                                          212,925,634
from 2010.
Global Brands
Local Brands


    @SCTV_              @GadisMagz           @AirAsiaID      @atamerica   @WomanBizLife




   d
 @wwwdetikcom @kapanlagicom       @jogjaupdate    @XLcare   @ciputraway   @plasadotcom




  @seputarevent   @kerjakreatif      @AdaDiskon
Topics Today


   Engagement
   Measurement
    Immediacy
Engagement
    Tips from Amber Mac
      CTV Host, Bestselling author of Power Friending, Blogger for
      FastCompany, Podcaster at Twit.tv & CommandN



      one
      Act Authenticly
                                  four
                                  Tell Stories
                                                              seven
                                                              Listen Well
                                                                                nine
                                                                                Go Mobile


      two
      Make Time
                                  five
                                  Plan Ahead
                                                              eight
                                                              Create a Social
                                                                                ten
                                                                                Have Fun
                                                              Media Policy
      three
      Be Consistent
                                  six
                                  Embrace Criticism




(Power Friending, Amber Mac)
Engagement


What does engagement
mean to you (personally)
and what does it mean to
your boss?
Engagement


What are some of your
favourite features that
help you engage with your
target market/audience?
Engagement


What are some of the
roadblocks you often
encounter?
Engagement


Are there any local brands
that utilize Instagram to
maximize their marketing
campaigns? Why/why not?
Engagement


What are some local brands
that have successfully
“supercharge” their fan
engagement online?
Engagement


Share 1 secret to your
success in engaging your
target market.
Measurement


What is KPI and what does
it mean in the context of
social media?
Measurement


What can be measured in
social media? How do you
determine the success of a
campaign?
Measurement


What are the key data/info
that you look for when
creating a report?
Measurement


What tool/site do you use
to create your analytics
report? Why?
Passive



  problem
Passive



  solved
Active



  solved




           problem
Active
                     Top
                     3




  solved




           solved?
10 mil
  To reach 10 million users...
                  Telephone     91 years



                  Television


                  Cell Phones



                  Facebook



                  Twitter



                  Google +
10 mil
  To reach 10 million users...
                  Telephone     91 years



                  Television    21 years


                  Cell Phones



                  Facebook



                  Twitter



                  Google +
10 mil
  To reach 10 million users...
                  Telephone     91 years



                  Television    21 years



                  Cell Phones   17 years


                  Facebook



                  Twitter


                  Google +
10 mil
  To reach 10 million users...
                  Telephone     91 years



                  Television    21 years



                  Cell Phones   17 years


                  Facebook      852 days



                  Twitter


                  Google +
10 mil
  To reach 10 million users...
                  Telephone     91 years



                  Television    21 years



                  Cell Phones   17 years


                  Facebook      852 days



                  Twitter       780 day


                  Google +
10 mil
  To reach 10 million users...
                  Telephone     91 years



                  Television    21 years



                  Cell Phones   17 years


                  Facebook      852 days



                  Twitter       780 days


                  Google +      16 days
Tips & Tricks



  “ they’ll lift you up ”
               When you lift people up,


                Shift from “How can we sell you” to “How can we help you?”
                If you help people with their smaller issues, many will look to you for
                their bigger issues




(Proven Social Media Strategies To Rapidly Grow Your Business, Mike Stelzner)
Immediacy


What’s next? How do we
facilitate this shift?
Immediacy


Will we ever be back to the
“normal*” era again?
What is normal now?
*No phones while eating, no replying to tweets in the weekend,
calling instead of sending a FB birthday message.
Resources
                                  feedback.hootsuite.com




                                  translate.hootsuite.com/id




                                  hootsuite.com/affiliate




                                  For media inquiries: media@hootsuite.com
                                  or fill up the form from blog.hootsuite.com/media



@HootSuite_help   @HootSuite_ID
HootClub

More Related Content

More from Stephanie Wiriahardja

More from Stephanie Wiriahardja (9)

Box Not Box Spring '18 Portfolio
Box Not Box Spring '18 PortfolioBox Not Box Spring '18 Portfolio
Box Not Box Spring '18 Portfolio
 
From One Superhero to Another
From One Superhero to AnotherFrom One Superhero to Another
From One Superhero to Another
 
The Last 3 Years
The Last 3 YearsThe Last 3 Years
The Last 3 Years
 
Stephanie Wiriahardja's TEDxKids@BC Slides
Stephanie Wiriahardja's TEDxKids@BC SlidesStephanie Wiriahardja's TEDxKids@BC Slides
Stephanie Wiriahardja's TEDxKids@BC Slides
 
Introduction to Social Media for SMB
Introduction to Social Media for SMBIntroduction to Social Media for SMB
Introduction to Social Media for SMB
 
HaveUs
HaveUsHaveUs
HaveUs
 
HootSuite Tools for Entrepreneurs
HootSuite Tools for EntrepreneursHootSuite Tools for Entrepreneurs
HootSuite Tools for Entrepreneurs
 
Introduction to HootSuite
Introduction to HootSuiteIntroduction to HootSuite
Introduction to HootSuite
 
HootSuite for Everyday Student
HootSuite for Everyday StudentHootSuite for Everyday Student
HootSuite for Everyday Student
 

Recently uploaded

A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)Gabriella Davis
 
Azure Monitor & Application Insight to monitor Infrastructure & Application
Azure Monitor & Application Insight to monitor Infrastructure & ApplicationAzure Monitor & Application Insight to monitor Infrastructure & Application
Azure Monitor & Application Insight to monitor Infrastructure & ApplicationAndikSusilo4
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsMaria Levchenko
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreternaman860154
 
Pigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions
 
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure serviceWhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure servicePooja Nehwal
 
Pigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food ManufacturingPigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food ManufacturingPigging Solutions
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024Rafal Los
 
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...Neo4j
 
08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking MenDelhi Call girls
 
Integration and Automation in Practice: CI/CD in Mule Integration and Automat...
Integration and Automation in Practice: CI/CD in Mule Integration and Automat...Integration and Automation in Practice: CI/CD in Mule Integration and Automat...
Integration and Automation in Practice: CI/CD in Mule Integration and Automat...Patryk Bandurski
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdfhans926745
 
Install Stable Diffusion in windows machine
Install Stable Diffusion in windows machineInstall Stable Diffusion in windows machine
Install Stable Diffusion in windows machinePadma Pradeep
 
Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101Paola De la Torre
 
AI as an Interface for Commercial Buildings
AI as an Interface for Commercial BuildingsAI as an Interface for Commercial Buildings
AI as an Interface for Commercial BuildingsMemoori
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024Scott Keck-Warren
 
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...HostedbyConfluent
 
Key Features Of Token Development (1).pptx
Key  Features Of Token  Development (1).pptxKey  Features Of Token  Development (1).pptx
Key Features Of Token Development (1).pptxLBM Solutions
 
Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Allon Mureinik
 
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersEnhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersThousandEyes
 

Recently uploaded (20)

A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)
 
Azure Monitor & Application Insight to monitor Infrastructure & Application
Azure Monitor & Application Insight to monitor Infrastructure & ApplicationAzure Monitor & Application Insight to monitor Infrastructure & Application
Azure Monitor & Application Insight to monitor Infrastructure & Application
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreter
 
Pigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping ElbowsPigging Solutions Piggable Sweeping Elbows
Pigging Solutions Piggable Sweeping Elbows
 
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure serviceWhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
 
Pigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food ManufacturingPigging Solutions in Pet Food Manufacturing
Pigging Solutions in Pet Food Manufacturing
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024
 
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
Neo4j - How KGs are shaping the future of Generative AI at AWS Summit London ...
 
08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men
 
Integration and Automation in Practice: CI/CD in Mule Integration and Automat...
Integration and Automation in Practice: CI/CD in Mule Integration and Automat...Integration and Automation in Practice: CI/CD in Mule Integration and Automat...
Integration and Automation in Practice: CI/CD in Mule Integration and Automat...
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf
 
Install Stable Diffusion in windows machine
Install Stable Diffusion in windows machineInstall Stable Diffusion in windows machine
Install Stable Diffusion in windows machine
 
Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101
 
AI as an Interface for Commercial Buildings
AI as an Interface for Commercial BuildingsAI as an Interface for Commercial Buildings
AI as an Interface for Commercial Buildings
 
SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024SQL Database Design For Developers at php[tek] 2024
SQL Database Design For Developers at php[tek] 2024
 
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
Transforming Data Streams with Kafka Connect: An Introduction to Single Messa...
 
Key Features Of Token Development (1).pptx
Key  Features Of Token  Development (1).pptxKey  Features Of Token  Development (1).pptx
Key Features Of Token Development (1).pptx
 
Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)
 
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersEnhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
 

HootUpJKT - Questions

  • 1. #HootUpJKT Learning & Sharing about HootSuite and Soc Med
  • 2. Stephanie Wiriahardja <place Stephanie here> Community Celebratoire @HootSuite_ID | @HootClub | @HootUp | @stephawie
  • 3. Timeline Celebratoire-ing # of indonesian users #HootUpJKT my love for HootSuite #HootUpBDG Interview Hired as Full Time Growth Actively using HootSuite Official intern Top HootSuite Cute owls? 20 Sign me up! is local?! 2011 2010 2012 July August September October December February May
  • 4. Timeline Celebratoire-ing # of indonesian users #HootUpJKT my love for HootSuite #HootUpBDG Interview Hired as Full Time Growth Top Actively using 10 HootSuite Official intern Top HootSuite Cute owls? 20 Sign me up! is local?! 2011 2010 2012 July August September October December February May
  • 5. Timeline Celebratoire-ing Top # of indonesian users 6 #HootUpJKT my love for HootSuite #HootUpBDG Interview Hired as Full Time Growth Top Actively using 10 HootSuite Official intern Top HootSuite Cute owls? 20 Sign me up! is local?! 2011 2010 2012 July August September October December February May
  • 6. Timeline Celebratoire-ing Top # of indonesian users 6 #HootUpJKT my love for HootSuite #HootUpBDG Interview Hired as Full Time Actively using Top 10 Growth 3 million users HootSuite Official intern Top HootSuite Cute owls? 20 Sign me up! is local?! 2011 2010 2012 July August September October December February May
  • 7. Timeline Top Celebratoire-ing 3 Top # of indonesian users 6 #HootUpJKT my love for HootSuite #HootUpBDG Interview Hired as Full Time Actively using Top 10 Growth 3 million users HootSuite Official intern Top HootSuite Cute owls? 20 Sign me up! is local?! 2011 2010 2012 July August September October December February May
  • 8. Timeline Top Celebratoire-ing 3 Top 6 4 # of indonesian users #HootUpJKT my love for HootSuite #HootUpBDG million users Interview Hired as Full Time Actively using Top 10 Growth 3 million users HootSuite Official intern Top HootSuite Cute owls? 20 Sign me up! is local?! 2011 2010 2012 July August September October December February May
  • 9. Awesomeness Media Total media mentions: Case studies Info sheets English 10 10 3500+ HootSuite allows you to manage all your social Translated 24 23 networks in one dashboard. It has announced as: Alexa Top 200 Global Site & 100 US Site Culture Exclusive Twitter launch partner for Promoted Products HootUps hoot hoot hoot hoot hoot hoot hoot hoot hoot hoot hoot 57 hoot Member of the Facebook Preferred Developer hoot hoot hoot 1 of 4 LinkedIn’s Certified Developer hoot hoothoot hoot hoot o h ot hoot h hoot oot hoot hoot hoot hoot hoot hoot hoot ot ho hoot Key social network integration & apps Facebook, Twitter, LInkedIn, YouTube, Flickr, Visits Tumblr, MailChimp, InboxQ, and more coming up! 35m US Alexa 28m Japan worldwide site visits 105,785,440 216 up 103 ranks site page views blog visits 1,096,520 212,925,634 from 2010.
  • 11. Local Brands @SCTV_ @GadisMagz @AirAsiaID @atamerica @WomanBizLife d @wwwdetikcom @kapanlagicom @jogjaupdate @XLcare @ciputraway @plasadotcom @seputarevent @kerjakreatif @AdaDiskon
  • 12. Topics Today Engagement Measurement Immediacy
  • 13. Engagement Tips from Amber Mac CTV Host, Bestselling author of Power Friending, Blogger for FastCompany, Podcaster at Twit.tv & CommandN one Act Authenticly four Tell Stories seven Listen Well nine Go Mobile two Make Time five Plan Ahead eight Create a Social ten Have Fun Media Policy three Be Consistent six Embrace Criticism (Power Friending, Amber Mac)
  • 14. Engagement What does engagement mean to you (personally) and what does it mean to your boss?
  • 15. Engagement What are some of your favourite features that help you engage with your target market/audience?
  • 16. Engagement What are some of the roadblocks you often encounter?
  • 17. Engagement Are there any local brands that utilize Instagram to maximize their marketing campaigns? Why/why not?
  • 18. Engagement What are some local brands that have successfully “supercharge” their fan engagement online?
  • 19. Engagement Share 1 secret to your success in engaging your target market.
  • 20. Measurement What is KPI and what does it mean in the context of social media?
  • 21. Measurement What can be measured in social media? How do you determine the success of a campaign?
  • 22. Measurement What are the key data/info that you look for when creating a report?
  • 23. Measurement What tool/site do you use to create your analytics report? Why?
  • 26. Active solved problem
  • 27. Active Top 3 solved solved?
  • 28. 10 mil To reach 10 million users... Telephone 91 years Television Cell Phones Facebook Twitter Google +
  • 29. 10 mil To reach 10 million users... Telephone 91 years Television 21 years Cell Phones Facebook Twitter Google +
  • 30. 10 mil To reach 10 million users... Telephone 91 years Television 21 years Cell Phones 17 years Facebook Twitter Google +
  • 31. 10 mil To reach 10 million users... Telephone 91 years Television 21 years Cell Phones 17 years Facebook 852 days Twitter Google +
  • 32. 10 mil To reach 10 million users... Telephone 91 years Television 21 years Cell Phones 17 years Facebook 852 days Twitter 780 day Google +
  • 33. 10 mil To reach 10 million users... Telephone 91 years Television 21 years Cell Phones 17 years Facebook 852 days Twitter 780 days Google + 16 days
  • 34. Tips & Tricks “ they’ll lift you up ” When you lift people up, Shift from “How can we sell you” to “How can we help you?” If you help people with their smaller issues, many will look to you for their bigger issues (Proven Social Media Strategies To Rapidly Grow Your Business, Mike Stelzner)
  • 35. Immediacy What’s next? How do we facilitate this shift?
  • 36. Immediacy Will we ever be back to the “normal*” era again? What is normal now? *No phones while eating, no replying to tweets in the weekend, calling instead of sending a FB birthday message.
  • 37. Resources feedback.hootsuite.com translate.hootsuite.com/id hootsuite.com/affiliate For media inquiries: media@hootsuite.com or fill up the form from blog.hootsuite.com/media @HootSuite_help @HootSuite_ID