This document outlines the branding and identity of a company called Merri. It includes chapters on the company story, identity, and customer experience. The story chapter defines the company's brand world, purpose, vision, mission, essence, role, personality, tone of voice, and beliefs. It also discusses how the brand story is influenced by customers and is an ongoing dialogue between the brand and consumers. The identity chapter will cover the logo, tagline, language, and visual elements. The experience chapter addresses packaging, website, social media, and communications from the customer's perspective.