Graphic design can be a game changer for your communications and your Human Resources departments. See some examples of how design can take you to the next level.

3. MOzen

5. 1 ftware, Hardware and
WHY: Engage, Engage and Engage.
2 chniques.
HOW: So
Te
3cation and Pull Them Out.
WHO: Job Skills, Job Descriptions,
Lo
4sources and Continued Growth.
WHERE: Book Resources, Online
Re

6. WHY:
Engaging with Benefits

7. WHY PerForM SeaSonal Maintenance on Heating SYSteMS?
At Aimco, heating and cooling accounts ficiency and unit life expectancy. Regular EnErGy USAGE BrEAkDOwn
for about 54% of the energy use in a maintenance is the best way to keep appliances/
typical apartment home–making it the heating and cooling systems operating lighting
largest energy expense and an ongo- at optimum efficiency. It is more cost–
ing issue for service teams. Additionally, effective to periodically conduct routine 29%
HVAC is one of the largest sources of maintenance procedures than to replace heating/ 54%
service requests. Throughout the life of a system prematurely. As HVAC systems cooling
17%
HVAC systems, Aimco uses preventive operate at a higher standard, HVAC–
maintenance steps that can incremen- related service requests are reduced, domestic
tally improve heating and cooling ef- saving time and money. hot water
an oPPortunitY For MoMentS tHat Matter SaFetY
Our information shows that the overall appearance and When you inspect, service or
condition of our properties plays an important part in why install a gas appliance, consider
residents decide to move into an Aimco apartment. The infor- testing for carbon monoxide
mation also shows that the main reason why residents (CO). For details on how to do
decide to stay at an Aimco property (i.e.: renew their this, see the Technical Standards
lease) is almost entirely based upon the quality of CO Testing picture book. If you
their maintenance experience (move-ins, service smell or observe any gas leaks,
request quality, courtesy, and communication). make repairs if you are qualified.
Service Team members are often the most vis- Otherwise, turn off the gas line,
ible point of contact. For this reason, the residents evacuate any residents from the
come to expect a high degree of professionalism and apartment and immediately
care from our Service Teams. contact your supervisor.
SeaSonal Furnace Maintenance Picture Book HigHligHtS
Inspect Overall Furnace Exterior Safety and Ducts
Inspect Vents Examine Exterior Check for Gas Leaks Test for CO
Visually inspect all Look for external hazards such There are many ways to Test the area around the
vents and airflow paths. as charring, tripped breakers, check for gas leaks. Bubble furnace and other gas appli-
Remove obstructions loose wiring and shut–offs. If solutions and gas leak detec- ances for any carbon mon-
and clean as necessary. hazards exist, make repairs if tion instruments are the oxide (CO) leaks. Refer to the
This ensures that heat is you are qualified, or notify your most common methods for CO Testing picture book for
appropriately distributed supervisor immediately. Inspect testing. Follow the operat- testing procedures and other
throughout the apart- visible ducts and flue and verify ing instructions to ensure CO information.
ment. all are in good condition. accurate use.

10. d
Task Neeme Task Need
Leave at any time
Leave at any ti
e pected
ed to beviRg s Need to be
Ne n le a Respected
At some risk of
At some risk of leaving
B reated
Need toane T nique Need to Be
Special d U fe
Treated Special
Customer for li and Unique
Customer for life
Only 10% of an iceberg is above the water, 90% is
Only 10% of an iceberg is above the water, 90% is below the surface. Likewise, customers will only
below the surface. Likewise, customers will only tell you 10% of their real needs.
tell you 10% of their real needs.

11. how many GE® light bulbs does it
take to save you money?
just one
Save on your energy costs.
Get help with saving energy; contact the
Technical Standards Energy Team for assistance with replacing
inefficient equipment, rebates and redevelopment projects.
Remember: Energy Savings = Dollar Savings
It’s good for the environment too!
technicalstandards@aimco.com
303.691.4586

14. HOW:
Deal or no Deal

19. WHO:
My Generation

20. La in te r
er
nd Pa G
gn
esi
sceD rad
ap
Marketing
zin
er
ga
Ma

21. Skill
Niche
Creative Team
Mind Fit

22. Location:
Design Discussion Boards, User
Group Meetings, Craigslist,
Agencies (they are intrigued
by HR), college campus job
boards, referral, facebook...

23. How do you
pull them out?
the fishermans guide to talent

24. 1 The right bait
2 Know what hooks to use
3 Patience
4 Throw back the non-keepers
5 Clean them quickly
6 Mount the trophy fish

25. WHERE:
Get ‘Er Done

28. Training
lynda
Media adobetutorials
istockphoto tv.adobe
designcrowd groups.adobe
sxc.hu
gettyimages Inspiration
smashingmagazine
vectorostock
presentationzen
crestock
sixrevisions
bamagazine

29. .