Helprace offers a free customer service platform until January 2015 that allows websites to provide crowd-sourced support to visitors. The platform includes contextual search, self-service articles, a knowledge base, community forums, and a ticketing system to help customers and increase agent productivity. Testimonials praise Helprace for offering an engaging blend of customer and crowd support that is easy to use.

1. Helprace
Be a winner in the customer service race!
Get a free Helprace account until Jan ‘15!
Offer your site visitors crowd-sourced
assistance. Provide an engaging path
to solutions via contextual search.
Allow customers to help themselves.
Add sub-categories, point users to
related self-service articles.
Knowledge Base
Community
Ticketing System
Help desk for multi-channel ticket
management. Increase customer
satisfaction and agent productivity.
visit us at www.helprace.com
Free
until
2015!
deflection of
support cases
with Knowledge Base
50%
2.5x
1.5x
increase in customer
engagement
with Community
increase in agent
productivity
with Ticketing System

2. Helprace got a model going
that has led to many clients
and growing success. “ John Maddox,
CEO, Serious Startups
Traditional help desks don’t offer
a blend of customer and crowd
support via community pages. “ Mike Nicholls,
Editor, Startup88
Helprace just rocks! Easy
to use and I’m giving my
customers what they want. “ Russ Mieglitz,
Marketer
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Helprace