This document is a resume for Heidi E. Driscoll. It summarizes her education and professional experience. She received a B.S. in Business, Marketing, and Management from Fitchburg State University in 1986. Currently she works as a middle school special education and mathematics teacher for the Indian River School District in Delaware. Previously she held teaching and managerial positions in New Hampshire, Vermont, Massachusetts, and Delaware.

1. 603 Bridge Lane Cell Phone: 302-752-0182
Ocean View, DE 19970 E-Mail: heidid2001@gmail.com
HEIDI E. DRISCOLL
EDUCATION
1986 B.S. Business, Marketing, and Management, Fitchburg State University
Fitchburg, Massachusetts
PROFESSIONAL EXPERIENCE
2005 –
Current
Indian River School District Selbyville, DE
Middle School, Special Education, Mathematics Teacher
● Collaborated with colleagues and students to develop personalized learning
plans based on individual student’s academic needs.
● Managed classroom activities including lesson planning and preparation,
teaching, maintaining order in the classroom, and effectively communicating
information to students and families.
● Designed and executed implementation strategy for Smart Board
incorporation in the classroom.
● Introduced the use of cross-curricular assignments within the learning
environment. Collaborated with colleagues to develop project benchmarks
and ensured appropriate implementation.
● Redesigned and revised curriculum, including tests and projects, to
incorporate additional math concepts.
● Served as an advisor to various clubs and organizations including Honor
Society, Math League, Class Council, Student Council, and Yearbook Club.
1999 –
2005
New Hampshire/Vermont School Systems NH/VT
Middle/High School Mathematics Teacher; Adult Education Instructor
● Served as the math team leader.
● Created and directed an annual Mathematics/Science Fair.
● Created and directed and after school homework program for at risk students.
● Served as a key member of the School Improvement team.
● Investigated, designed, and implemented an alternative mathematics
curriculum for students with an aversion to mathematics.
● Developed broad based, hands on projects to work directly with special
education students.
1995 –
1997
Quality Inn and Suites Brattleboro, VT
Banquet Sales Director
● Solely responsible for banquet sales, management, and execution of events
(e.g., weddings, corporate dinners, etc.).
● Served as customer service representative and main point-of-contact.
● Hired and maintained banquet staff.
● Performed cost/profit analyses and provided monthly projections.
1993 – CFX Bank Keene, NH

2. 603 Bridge Lane Cell Phone: 302-752-0182
Ocean View, DE 19970 E-Mail: heidid2001@gmail.com
1995 Customer Service/Dispute Specialist
● Handled customer disputes in both written and verbal formats.
● Performed internal audits to determine whether events and/or processes
employed were in compliance with company policies, as well as local, state,
and federal regulations.
● Communicated with customers as necessary to completed investigations.
1986 –
1989
Fayva Shoe Store Boston, MA
Store Manager
● Maintained day-to-day store operations and staff.
● Tracked store sales while maintaining operations within budgetary
guidelines.
● Analyzed operating and financial statements to determine profitability ratios;
worked directly with purchasing department to procure the correct inventory
to ensure increased yearly growth in sales.
● Recruited, selected, and trained all new employees.
● Scheduled and assigned employees to tasks and followed-up on work results.
● Monitored and assessed job results and administered disciplinary actions
when necessary.
RELEVANT SKILLS
Computer Microsoft Office Suite (Word, Excel, PowerPoint, etc.).