This letter provides a strong recommendation for Mischa Adams. The writer has been Mischa's supervisor for two and a half years and finds her to be pleasant, punctual, and dedicated. Mischa is the most qualified and experienced SAP operator in the department. She has also mentored and coached colleagues. Mischa has strong analytical skills to diagnose problems and devise solutions. She works well under pressure, such as during month end invoice runs. The department's profits have increased due to Mischa's responsibilities in areas like quotations, contract tracking, billing, and query resolution. The writer highly recommends Mischa for employment and describes her as a team player and great asset.