This document provides an overview and map of Heathrow Airport Terminal 3, including information about check-in, departures, arrivals, and transportation options. The summary includes: 1) Terminal 3 contains airline check-in counters, security screening, shops, restaurants, and gates for departing flights, as well as baggage reclaim, customs, transportation info for arrivals. 2) Detailed maps show the locations of check-in counters, lounges, duty free shops, restaurants, and other amenities on the ground floor and departures level. 3) Transportation information for arrivals includes buses, taxis, car rental, and train/underground connections to London and other destinations.

1. A30
A30
A315
A315
A4
A4
A4
A4
A3113
A3044
A3044
A3044
A408
A437
A312
M4
M4
M4
M25
M25
J14
J15
J4b
J4a
J3
J4
HOL L O WAY L A N E
HATCHLANE
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FAGG’S
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AY
TUNNEL
T2 & T3
Business
T5
Long StayT5
Business
T5
Short Stay
T5
Pod Parking
T4
Short Stay
T2
Short Stay
T1a
Short Stay
T3
Short Stay
T4
Long Stay
& Business
Terminal 4
Underground
Heathrow Express
Heathrow Connect
Buses & coaches
Terminal 5
Underground
Heathrow Express
Heathrow Connect
Buses & coaches
Terminal 2
Central
Bus Station
Underground
Heathrow Express
Heathrow Connect
Buses & coaches
Terminal 3
T2 & T3
Long stay
Heathrow Airport
London
Slough
Reading
The West
N
0km
0mi 1mi0.5mi
0.5km 1.5km1km
Hertz
Enterprise
Europcar
National
Alamo
Dollar
Thrifty
Avis
Budget
Avis
Budget
Sixt
Version 41 Heathrow T3 ©2018 LHR Airports Limited. Published May 2018.
Heathrow Airport
Overview
Contents
Heathrow Airport overview 1
Check-in
Ground floor 2
Level 1 (Departures level) 3
Departure lounge 4
Arrivals
Arrivals 5
Onward travel 6

2. 14
2
13
12
15
16
11
17
10
18
9
8
7 19
20
21
226
5
23
24
1
4
3
Zone G
Zone H
Zone E
Zone D
Zone C
Zone B
Zone A
Zone F
Entrance
Entrance
Entrance
Entrance
Entrance
Entrance
Up to
Departures
Up to
Departures
Up to
Departures
Up to
Departures
Up to
Trains to London
Underground
Central Bus Station
Down to
VAT
refunds
Departures
Up to
Food and drink
Shopping
Departures
Up to
Food and drink
Shopping
lounges
Version 41 Heathrow T3 ©2018 LHR Airports Limited. Published May 2018.
Shopping
Excess Baggage Company 15, 17, 22, 23
Services
Airline service desk
Bureau de change
Travelex 19
VAT refunds 18
managed by Travelex
Commercial exports 6
Escalator
Lift
Internet facility
Repack area
Smoking area
Stairs
Telephone
Toilets
Accessible toilet All
Baby care All
Drinking 24
fountain
Trolleys
VAT refunds 18
managed by Travelex
Free Wi-Fi is available throughout the terminal.
Contents
Heathrow Airport overview 1
Check-in
Ground floor 2
Level 1 (Departures level) 3
Departure lounge 4
Arrivals
Arrivals 5
Onward travel 6
Terminal 3
Check-in
Ground floor Ticket desks
Air Canada 8
American Airlines 12
American Airlines Premium check-in 2
ANA 5
ASIG 10
British Airways 14
Cathay Pacific 4
Dnata 11
Emirates 3, 16
EVA Air 21
Finn Air 13
Japan Airline 7
Middle East Airlines 9
Royal Jordanian 9
Thai Airways 20
Virgin Atlantic 1

3. 1914
13
12
10
9
8
7
6
5
3
12
4 17
18
Departures
Departures
Check-in
Down to
Security
Security
15 American
Airlines lounge
Along to
16 Virgin Atlantic
Revivals lounge
Fast track
Virgin
Upper Class
Wing
Trains to London
Underground
Central Bus Station
Down to
Up to
Version 41 Heathrow T3 ©2018 LHR Airports Limited. Published May 2018.
Services
Airline Lounges
American Airlines 15
lounge
Virgin Atlantic 16
Revivals lounge
Regus Express 18
Business lounge
Bureau de change
Travelex 5, 10
VAT refunds 5
managed by Travelex
Cash machine
Escalator
Information
Lift
Multi-faith 14
prayer room
Pharmacy 13
Postbox
Special assistance 3
Stairs
Telephone
Toilets
Accessible toilet All
Baby care All
Drinking 17
fountain
VAT refunds 5
managed by Travelex
Free Wi-Fi is available throughout the terminal.
Contents
Heathrow Airport overview 1
Check-in
Ground floor 2
Level 1 (Departures level) 3
Departure lounge 4
Arrivals
Arrivals 5
Onward travel 6
Terminal 3
Check-in
Level 1 (Departures level)
Rolling Luggage 6
WHSmith 4, 7
Shopping
Boots 13
Glorious Britain 8
Post Office 9
Bars and restaurants
The Darwin 1
Food and drink
Cafés
Costa Coffee 12
Pret A Manger 2

4. Security
Fast Track
VAT
refunds
Entrance
from Check-in
Entrance
from Check-in
Entrance
from Check-in
21 Multi-faith
prayer room Flight Connections +
Airline Service Desks
World Duty Free
WHSmith
22 Play area
(Family lounge)
Lounge A
Gates 30–42
20 minute walk
Gates 13–22
20 minute walk
Caffè Nero
n5 mi ute walk
Caffè Nero
Gates 1–11
10 minute walk
Lounges B,C, D, E
Special assistance
Aspire lounge
Caffè Nero
Lounges B, F, H
Version 41 Heathrow T3 ©2018 LHR Airports Limited. Published May 2018.
Shopping
Accessorize 20
Boots 30
Burberry 16
Bvlgari 49
Cath Kidston 34
Cartier 47
Harrods Boutique 46
Chanel
(Opening Winter 2019)
44
8
Dixons Travel 25
Fendi (Opening Spring 2019) 6
Glorious Britain 38
Gucci 9
Hermés
(Opening Spring 2019)
10
7
Hamley’s 45
Jack Wills 36
Jo Malone 54
Kurt Geiger 24
Louis Vuitton 52
MAC 55
Harrods including Foodhall 43
Food and drink
Bars and restaurants
Caviar House & Prunier Oyster Bar 50
Caviar House & Prunier Seafood Bar 51
Oriel French restaurant and bar 14
Spuntino Restaurant 19
Wagamama (Opening Summer 2019) 17
The Curator restaurant and bar 29
YO! Sushi 28
Cafés
Caffè Nero 42
EAT. 33
Pret A Manger 18
Lounges
Admirals Club Lounge H Gates 13–22
Aspire lounge Lounge D Gates 1–11
Qantas London lounge Lounge B Gates 13–22
British Airways lounge Lounge F Gates 13–22
Cathay Pacific lounge Lounge C Gates 1–11
Emirates lounge Lounge E Gates 1–11
Family lounge Lounge A 22
No.1 lounge Lounge F Gates 13–22
Delta Gold
Virgin Atlantic Lounge H Gates 13–22
Clubhouse
Delta One,
Diamond Medallion
and Platinum
Services
Airline service desk
Bureau de change
Travelex 2, 15, 40
VAT refunds 1
managed by Travelex
Cash machine
Commercial exports 3
Information
Lift
Multi-faith 21
prayer room
Pharmacy 30
Play area 22
Family lounge
Postbox
Seating
Special assistance 5
Stairs
Telephone
Toilets
Accessible toilet 27
Baby care 27
VAT refunds 1
managed by Travelex
Free Wi-Fi is available throughout the terminal.
Contents
Heathrow Airport overview 1
Check-in
Ground floor 2
Level 1 (Departures level) 3
Departure lounge 4
Arrivals
Arrivals 5
Onward travel 6
Terminal 3
Departure lounge
Level 1
23 24
25
26
20
18
19
1716
14
44
13
12
11
10
29
28
42
9
50
49
48
41 30
40
15
5
52
1
39
46
45
38
31
32
53 37
3354
36
3455
354
4
2
1
4
3
4
45
27
Mulberry 53
Paul Smith 48
Rolling Luggage 37
Smythson 13
Sunglass Boutique 41
Sunglass Hut 32
Superdry 26
Ted Baker 23
The Bookshop by WHSmith 31
Tiffany & Co. 11
Watches of Switzerland 12
WHSmith 35
World Duty Free 4
World of Whiskies 39
Gates 23–29
10 minute walk
Rest & relaxation
room
Water refill stations
43
47
7
8
6
44

5. Food and drink
Cafés
Caffè Nero 12
M&S Simply Food 4
Market Gardener 1
Bars & restaurants
Giraffe Stop 2
Shopping
Boots 13
Excess Baggage Company 8
Sim Local 16
Voyager Entertainment Family 18
Voyager Entertainment 18+ 17
We Know London 21
WHSmith 14
World Duty Free 3
Services
Airline lounges
American Airlines 20
lounge
Emirates Chauffeur 9
Drive lounge
Virgin Atlantic 11
Revivals lounge
Baggage 23, 24, 26
enquiries 28, 29
Baggage reclaim
Bureau de change
Travelex 7, 15, 22, 25, 27
Car rental 10
Cash machine
Chauffeur service 6
Customs
Escalator
Help point
Internet facility
Lift
Meeting point
Multi-faith 19
prayer room
Pharmacy 13
Postbox
Seating
Stairs
Telephone
Toilets
Accessible toilet All
Baby care All
Drinking 30, 32, 33
fountain
UK Border Agency 5
Free Wi-Fi is available throughout the terminal.
30
33
31
23
22
2625 2827
29
5
4
7
6
8
3
3
21
10
9
2
1
1213
15
14
17
16
18
Up to
19 Multi-faith
prayer room
20 American Airlines
lounge
Departures
Up to
11 Virgin Atlantic
Revivals lounge
T3 Short stay
carpark
32
24
Down to
Trains to London
& Terminals 4, 5
Central Bus Station
Underground
Entrance
Public area
Passenger area
11109876531 2 4
Contents
Heathrow Airport overview 1
Check-in
Ground floor 2
Level 1 (Departures level) 3
Departure lounge 4
Arrivals
Arrivals 5
Onward travel 6
Terminal 3
Arrivals
Ground floor
Version 41 Heathrow T3 ©2018 LHR Airports Limited. Published May 2018.

6. Version 41 Heathrow T3 ©2018 LHR Airports Limited. Published May 2018.
Contents
Heathrow Airport overview 1
Check-in
Ground floor 2
Level 1 (Departures level) 3
Departure lounge 4
Arrivals
Arrivals 5
Onward travel 6
Terminal 3
Arrivals (Onward travel)
Ground floor
3
2 4
5
6
20
21
7
8
9
1
1112
14
13
1619
15
1–5
6–10
21
16 17 18
11
12
13
22
Exit from baggage
reclaim hall
Public area
Passenger area
Entrance
Entrance
Up to
17 Multi-faith
prayer room
18 American Airlines
lounge
Departures
Up to
10 Virgin Atlantic
Revivals lounge
T3 Short stay
carpark
Down to
Trains to London
& Terminals 4, 5
Central Bus Station
Underground
Shopping
Boots 12
Excess Baggage Company 6
Sim Local 15
Voyager Entertainment Family 19
Voyager Entertainment 18+ 16
We Know London 20
WHSmith 13
Bus and coach stop allocation
Delivery 2–5
Help bus 1
Hotel by bus 6
Hotel Hoppa 17–18
Group travel 7–10 13
Car rental (off airport) 22
Dollar Thrifty, Sixt
Car rental (on airport) 21
Avis, Budget, Europcar, National,
Alamo, Enterprise, Hertz
Car parking (off airport) 22
NCP Flight Path, Purple Parking,
Purple Parking Business, Reeds
Services
Airline lounges
American Airlines 18
lounge
Emirates Chauffeur 7
Drive lounge
Plaza Premium 8
lounge
Virgin Atlantic 10
Revivals lounge
Bureau de change
Travelex 5, 14
Bus stop
Bus tickets
Car rental 9
Cash machine
Chauffeur service 4
Internet facility
Lift
Meeting point
Multi-faith 17
prayer room
Pick-up point
Pharmacy 12
Postbox
Seating
Stairs
Smoking area
Taxi rank 21
Telephone
Toilets
Accessible toilet All
Baby care All
Drinking water All
UK Border Agency 3
Free Wi-Fi is available throughout the terminal.
Food and drink
Cafés
Caffè Nero 11
M&S Simply Food 2
1
Bars & restaurants
Giraffe Stop