HDFS COMPLETED TRAINING
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The document lists various training modules completed by HDFS, including: F&I training on rapport building, product overview, and paperwork; sales training on needs surfacing, deal structuring, and payments; compliance training on advertising, writing up deals, and fair lending; product training on extended warranties, insurance, and protection plans; and system training on the Deallink platform.
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HDFS COMPLETED TRAINING
- 1. HDFS COMPLETED TRAINING F&I: Introduction & Welcome F&I: Rapport Questions & CSI F&I: ReviewDeal Worksheet F&I: Conversions F&I: Rate & Score Responses F&I: Credit Application with Privacy Notice F&I: Word Track Deck Overview F&I: Menu Selling Overview with Objections Advertising Compliance What Should I Say - Showroom Floor Creating Flawless Funding Packages Deallink Deal Structuring Salesperson ESP NeedSurfacing Salesperson PPM NeedSurfacing Salesperson Monthly Payment Salesperson Down Payment Guidance Salesperson Purchase Overview Statement Salesperson Deal Worksheet Deallink Getting Started Write Up Compliance Turnovers, Conversions & Applications
- 2. HDFS COMPLETED TRAINING Deal Structuring Menu Contracts Fair Lending: It’s the right thing to do HDFS – Product Expertise HDFS – Regulatory Compliance HDFS – Professional Development HDFS – Process Proficiency Deallink Contract Generation Write Up Compliance Turnovers, Conversions & Applications Deal Structuring Menu Contracts Deallink Program Administrator Cycle Insurance - The Basics Cycle Insurance - Competitive Advantages Cycle Insurance - The Sales Process Harley-Davidson Planned Maintenance Harley-Davidson Tire and Wheel Protection Harley-Davidson Guaranteed Asset Protection Salesperson Rate Response
- 3. HDFS COMPLETED TRAINING Deallink Standard Application Harley-Davidson Extended Service Plan Part 1: Product Overview Harley-Davidson Extended Service Plan Part 2: Word Tracks and Sales Ideas Harley-Davidson Extended Service Plan Part 3: Contracts and Collateral Fair Lending: It’s the right thing to do! Appearance Protection Theft Protection Test GAP Threshold and Calculator Training NADA Fair Credit Compliance Policy & Program New Menu Link Platform Acknowledgement