DCS selection presentation at Kennisdagen 26-27 May 2009 Ede The Netherlands.

1. Selection and decision-making criteria for a Distributed Control Systems in the process industry Willem D. Hazenberg Senior Process Control Consultant Stork Industry Service MBA Researcher Newport International University

8. Purchasing a DCS system Politics ISO With First Draft Of Competency Model

14. Return Received survey documents End users

15. Involved Others

16. Input up to 23 mei 2009 Organization relation to DCS

17. End User industry segment Organization relation to DCS

18. Job Title respondent

19. Reason last DCS project

20. Project size

21. Is your company a Technology trendsetter or more a follower? When you buy hardware or software for a DCS system you will buy it at?

22. DCS Customer Value Propositions Best Time/Cost Best Product at Best Time/Cost C 45,3% / V 36,0% Best Time/Cost Plus High Touch C 4,7% / V 16,0% Operational Efficiency C 24,4% V 12,0% Customer Intimacy C 1,2% / V = 4,0 High Touch and Best Product C 12,8% / 28,0% Best Product Enterprise Resource Trade-Off Product Superiority C 11,6% / V = 4,0% Best High Touch C = End user V = DCS vendor

25. DCS Selection main groups DCS Selection Business Case Guarantee Functionality Technology Interoperability Implementation process Service and Support Training Documentation Viability Vision --- Future market focus Initial cost Ongoing Costs Barrier to Exit cost User experience

26. DCS Selection Functionality Technology Interoperability Implementation process Service and Support Training Documentation Viability Vision --- Future market focus Initial cost Ongoing Costs Barrier to Exit cost User experience Use of industry standards Maturity Breadth and depth Scalability Monitoring Automation Configuration Mng. Open - Proprietary platforms Reliability Easy of use Performance Maintainability Wireless Business case Guarantee

27. Capable of serving a purpose well DCS Selection Technology Functionality Interoperability Implementation process Service and Support Training Documentation Viability Vision --- Future market focus Initial cost Ongoing Costs Barrier to Exit cost User experience Remote Support Security Easy of use Maintainability HMI Reports SIL integration Batch control Alarm management Advance control Control I/O Scan rates Business case Guarantee Seamless integration between all control functions

28. Alarm management DCS Selection Technology Functionality Interoperability Implementation process Service and Support Training Documentation Viability Vision --- Future market focus Initial cost Ongoing Costs Barrier to Exit cost User experience Remote Support Security Easy of use Maintainability HMI Reports SIL integration Batch control Alarm management Advance control Control I/O Scan rates Business case Guarantee Rate of change alarm Printed alarm Dynamic alarm system DI alarms Flag alarms Comp. EEMUA 191 Levels of alarm SEQ alarms Nr. Alarms on screen Single window Suppress alarms Scan rate

30. AVG Score main items DCS Selection

31. Business reason Big list selection 2009 Knock – out criteria 40,3% Knock – out criteria 12,8% Knock – out criteria 12,0% Knock – out criteria 11,8% Knock – out criteria 13% Knock – out criteria 21% Knock – out criteria 10,1% Knock – out criteria 13,3% Knock – out criteria> 10% shown …………………………… Knock – out criteria 12% Knock – out criteria 13,3% Knock – out criteria 13,7% Knock – out criteria 10,8%

32. Business reason Final selection 2009 Knock – out criteria> 10% shown

35. Selection criteria in Phase

36. Most important at biglist Big list Job - function Viability Main Selection item Barriers to exit costs Business case guaranty from DCS vendor

37. Most important at short list Short list Job- function Main Selection item User Experion Implementation process Functionality Technology Interoperability Vision DCS vendor

38. Most important at Final list Final list Initial costs Job - function Ongoing cost Main Selection item Services Training Documentation

39. Importance of Business case reason Improve Automation Use of advanced control algorithms Could not maintain old system Replace obsolete system

43. Live cycle Cost Op basis onderzoek 1996 (data 1991-1996) Source ISA Model Woordward 1997 Source: Ken Keiser en Todd Stauffer levenduur DCS componenten 2007 intech 16,1% Installatie kosten 28,5% Initiële engineerings- kosten 15,3% 7,6% 9,3% 23,2% Gemiddelde percentage kosten eerste 5 jaar Jaarlijkse onderhoudskosten Jaarlijkse operationele kosten (OPS) Jaarlijkse engineerings kosten Systeemprijs

45. Migration Risk v.s. Benefits

50. Het zijn de mensen die het doen, zowel in de selectie als in de implementatie en onderhoud, zorgvuldige selectie van de juiste teams is dan ook belangrijker dan veel technische aspecten.