The presentation was from the Business as Mutual conference held at Anglia Ruskin University on 12th September 2012. To find out more visit www.businessasmutual.co.uk
HR departments spend a great deal of time, effort and money orienting and integrating new hires into the business. But before new employees even sign on board, recruiters having the daunting task of attracting the top and most sought after candidates under increasingly competitive conditions to commit to a new employment relationship. There is a huge opportunity for recruiters to engage candidates early, get them to yes, and begin the employment relationship long before the first day of work. In this session, the presenters will focus on:
- Creating and selling a compelling employer value proposition (EVP)
- The role of the recruiter: not just getting to “yes”
- The power of Choice Architecture and how it relates to getting a “yes”
- The fine art of building trust and relationship-based interviewing
- Ensuring offer acceptance, a great First Day and engagement beyond the Honeymoon
The document summarizes a presentation given by Laura Whyte, Personnel Director of John Lewis, on the John Lewis business model. Some key points:
- John Lewis is a UK retailer with 29 department stores, online and other formats, generating £4 billion in annual sales. It employs over 30,000 staff called "Partners" who receive an annual bonus of 13-20% of their pay.
- The business is structured as a partnership where the principles are purpose, power to partners, and profit. The model aims to empower partners to provide outstanding customer service which increases loyalty and profit.
- Surveys and engagement ensure the partnership model and culture are maintained while allowing for change, such as new
Engaging Candidates: The Partnership Approach to Attraction, Sourcing and Sel...LinkedIn Talent Solutions
The document discusses the John Lewis Partnership's approach to attracting, sourcing, and selecting candidates. It outlines how the Partnership has over 92,000 employees called Partners. It also details how the Partnership has improved the application and selection process over time, such as increasing the average time spent on their jobs website and using tools like situational judgement testing and skills assessments during the selection process. The presentation ends by thanking the audience.
Bruce Harryman's document summarizes the history and evolution of John Lewis' supply chain and logistics network from 2002 to 2017. Over this period, John Lewis grew from 46 shops and 346 Waitrose shops to over 90,000 partners and £11 billion in annual sales. The key developments included establishing a single pool of shared stock across all channels in 2002, building a large automated distribution center called Magna Park in 2008, and continually expanding Magna Park to improve efficiencies around store-friendly deliveries, direct-to-customer capability, picking accuracy, and stock reduction. The document notes future challenges will involve adapting to changing customer behaviors like omnichannel shopping and responding to promotional events and seasonal demands.
This document discusses taking a holistic strategic approach to providing world-class customer service. It emphasizes that customer service starts with defining an organization's promise and purpose, and ensuring personnel are supported to honor those promises through effective processes and empowered, responsible employees. The document cautions that poor customer service can stem from misaligned standards or personnel not being given proper support or accountability. It concludes by noting that achieving excellent customer service requires an integrated strategy across the organization.
The document discusses how hotels can maximize their presence on TripAdvisor by encouraging reviews, responding to feedback, and utilizing TripAdvisor's tools and resources to showcase their business listings, photos, awards, and deals. It provides tips on how actively engaging with users and promoting positive reviews can impact a hotel's popularity and bottom line.
HR departments spend a great deal of time, effort and money orienting and integrating new hires into the business. But before new employees even sign on board, recruiters having the daunting task of attracting the top and most sought after candidates under increasingly competitive conditions to commit to a new employment relationship. There is a huge opportunity for recruiters to engage candidates early, get them to yes, and begin the employment relationship long before the first day of work. In this session, the presenters will focus on:
- Creating and selling a compelling employer value proposition (EVP)
- The role of the recruiter: not just getting to “yes”
- The power of Choice Architecture and how it relates to getting a “yes”
- The fine art of building trust and relationship-based interviewing
- Ensuring offer acceptance, a great First Day and engagement beyond the Honeymoon
The document summarizes a presentation given by Laura Whyte, Personnel Director of John Lewis, on the John Lewis business model. Some key points:
- John Lewis is a UK retailer with 29 department stores, online and other formats, generating £4 billion in annual sales. It employs over 30,000 staff called "Partners" who receive an annual bonus of 13-20% of their pay.
- The business is structured as a partnership where the principles are purpose, power to partners, and profit. The model aims to empower partners to provide outstanding customer service which increases loyalty and profit.
- Surveys and engagement ensure the partnership model and culture are maintained while allowing for change, such as new
Engaging Candidates: The Partnership Approach to Attraction, Sourcing and Sel...LinkedIn Talent Solutions
The document discusses the John Lewis Partnership's approach to attracting, sourcing, and selecting candidates. It outlines how the Partnership has over 92,000 employees called Partners. It also details how the Partnership has improved the application and selection process over time, such as increasing the average time spent on their jobs website and using tools like situational judgement testing and skills assessments during the selection process. The presentation ends by thanking the audience.
Bruce Harryman's document summarizes the history and evolution of John Lewis' supply chain and logistics network from 2002 to 2017. Over this period, John Lewis grew from 46 shops and 346 Waitrose shops to over 90,000 partners and £11 billion in annual sales. The key developments included establishing a single pool of shared stock across all channels in 2002, building a large automated distribution center called Magna Park in 2008, and continually expanding Magna Park to improve efficiencies around store-friendly deliveries, direct-to-customer capability, picking accuracy, and stock reduction. The document notes future challenges will involve adapting to changing customer behaviors like omnichannel shopping and responding to promotional events and seasonal demands.
This document discusses taking a holistic strategic approach to providing world-class customer service. It emphasizes that customer service starts with defining an organization's promise and purpose, and ensuring personnel are supported to honor those promises through effective processes and empowered, responsible employees. The document cautions that poor customer service can stem from misaligned standards or personnel not being given proper support or accountability. It concludes by noting that achieving excellent customer service requires an integrated strategy across the organization.
The document discusses how hotels can maximize their presence on TripAdvisor by encouraging reviews, responding to feedback, and utilizing TripAdvisor's tools and resources to showcase their business listings, photos, awards, and deals. It provides tips on how actively engaging with users and promoting positive reviews can impact a hotel's popularity and bottom line.
1) CSE provides independent validation of high customer service standards and an opportunity for organizations to improve customer satisfaction.
2) The document outlines key aspects of CSE including customer insight, service culture, information access, delivery, and consistency in quality and timeliness.
3) Achieving CSE certification requires understanding customer needs and feedback to ensure services meet expectations.
This document outlines 10 golden rules for providing excellent guest service, including having one person in charge, following the system, asking for help when needed, being on time and well-presented, treating others well, enjoying one's work, and being nice. It emphasizes giving guests an amazing experience and having a "magic touch" in one's service.
The presentation was from the Business as Mutual conference held at Anglia Ruskin University on 12th September 2012. To find out more visit www.businessasmutual.co.uk
This document provides an introduction to social impact assessment (SIA). SIA seeks to measure organizations' delivery of social, environmental, and economic outputs, outcomes, and impacts. It is a process undertaken by social enterprises, charities, community groups, and others to prove and improve their social impact. There are over 25 different methods to conduct an SIA, with Social Return on Investment (SROI) being one of the most popular. SROI aims to analyze impacts that have no market value and gives them a monetary value. The document outlines lessons learned from previous SROI assessments and principles for reporting social impact.
The presentation was from the Business as Mutual conference held at Anglia Ruskin University on 12th September 2012. To find out more visit www.businessasmutual.co.uk
The presentation was from the Business as Mutual conference held at Anglia Ruskin University on 12th September 2012. To find out more visit www.businessasmutual.co.uk
This document covers material from a workshop on third sector leadership and management. It discusses the differences between leadership and management, with leadership focusing on clarifying mission, motivating people, and focusing on tasks, while management focuses on efficient administration and processes. It also covers challenges of managing third sector organizations, including limited resources and demands for consensus. Project management concepts like objectives, timelines, budgets and deliverables are introduced. The leadership process of vision, inspiration and momentum is outlined. Good partnerships are defined as having clear benefits for both organizations, efficient decision-making, agreed upon roles and deliverables in writing, fairly distributed risks and benefits, manageable meetings and paperwork, trust between partners and enjoyment of working together.
This document provides an overview of setting up social enterprises. It defines social enterprises as businesses with primarily social objectives that reinvest profits back into the community rather than maximizing shareholder profit. Various business models and legal structures for social enterprises are discussed, including housing associations, leisure trusts, and different types of companies and mutual organizations. Exercises are included to brainstorm uses for an empty garage and evaluate if a social enterprise idea is viable. Contact information is provided for further resources.
The presentation was from the Business as Mutual conference held at Anglia Ruskin University on 12th September 2012. To find out more visit www.businessasmutual.co.uk
Tony Carr and Milly Gaskin left their jobs at the County Council to start their own social care organization, Leading Lives. They were motivated by a desire for more control over their future and the organization's strategic direction amidst budget cuts. They researched other similar organizations that had "spun out" and gained expertise. The process involved getting approval for their business plan, establishing an interim board, and completing final approvals before Leading Lives began trading on July 1st, 2012. Starting their own organization presented both exciting opportunities and challenges such as setting costs, restructuring, and navigating the differences between public and commercial sectors. They advise that leading such a transition requires hard work, relationship building, financial advisors
The presentation was from the Business as Mutual conference held at Anglia Ruskin University on 12th September 2012. To find out more visit www.businessasmutual.co.uk
The presentation was from the Business as Mutual conference held at Anglia Ruskin University on 12th September 2012. To find out more visit www.businessasmutual.co.uk
it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
हिंदी वर्णमाला पीपीटी, hindi alphabet PPT presentation, hindi varnamala PPT, Hindi Varnamala pdf, हिंदी स्वर, हिंदी व्यंजन, sikhiye hindi varnmala, dr. mulla adam ali, hindi language and literature, hindi alphabet with drawing, hindi alphabet pdf, hindi varnamala for childrens, hindi language, hindi varnamala practice for kids, https://www.drmullaadamali.com
This document provides an overview of wound healing, its functions, stages, mechanisms, factors affecting it, and complications.
A wound is a break in the integrity of the skin or tissues, which may be associated with disruption of the structure and function.
Healing is the body’s response to injury in an attempt to restore normal structure and functions.
Healing can occur in two ways: Regeneration and Repair
There are 4 phases of wound healing: hemostasis, inflammation, proliferation, and remodeling. This document also describes the mechanism of wound healing. Factors that affect healing include infection, uncontrolled diabetes, poor nutrition, age, anemia, the presence of foreign bodies, etc.
Complications of wound healing like infection, hyperpigmentation of scar, contractures, and keloid formation.
1) CSE provides independent validation of high customer service standards and an opportunity for organizations to improve customer satisfaction.
2) The document outlines key aspects of CSE including customer insight, service culture, information access, delivery, and consistency in quality and timeliness.
3) Achieving CSE certification requires understanding customer needs and feedback to ensure services meet expectations.
This document outlines 10 golden rules for providing excellent guest service, including having one person in charge, following the system, asking for help when needed, being on time and well-presented, treating others well, enjoying one's work, and being nice. It emphasizes giving guests an amazing experience and having a "magic touch" in one's service.
The presentation was from the Business as Mutual conference held at Anglia Ruskin University on 12th September 2012. To find out more visit www.businessasmutual.co.uk
This document provides an introduction to social impact assessment (SIA). SIA seeks to measure organizations' delivery of social, environmental, and economic outputs, outcomes, and impacts. It is a process undertaken by social enterprises, charities, community groups, and others to prove and improve their social impact. There are over 25 different methods to conduct an SIA, with Social Return on Investment (SROI) being one of the most popular. SROI aims to analyze impacts that have no market value and gives them a monetary value. The document outlines lessons learned from previous SROI assessments and principles for reporting social impact.
The presentation was from the Business as Mutual conference held at Anglia Ruskin University on 12th September 2012. To find out more visit www.businessasmutual.co.uk
The presentation was from the Business as Mutual conference held at Anglia Ruskin University on 12th September 2012. To find out more visit www.businessasmutual.co.uk
This document covers material from a workshop on third sector leadership and management. It discusses the differences between leadership and management, with leadership focusing on clarifying mission, motivating people, and focusing on tasks, while management focuses on efficient administration and processes. It also covers challenges of managing third sector organizations, including limited resources and demands for consensus. Project management concepts like objectives, timelines, budgets and deliverables are introduced. The leadership process of vision, inspiration and momentum is outlined. Good partnerships are defined as having clear benefits for both organizations, efficient decision-making, agreed upon roles and deliverables in writing, fairly distributed risks and benefits, manageable meetings and paperwork, trust between partners and enjoyment of working together.
This document provides an overview of setting up social enterprises. It defines social enterprises as businesses with primarily social objectives that reinvest profits back into the community rather than maximizing shareholder profit. Various business models and legal structures for social enterprises are discussed, including housing associations, leisure trusts, and different types of companies and mutual organizations. Exercises are included to brainstorm uses for an empty garage and evaluate if a social enterprise idea is viable. Contact information is provided for further resources.
The presentation was from the Business as Mutual conference held at Anglia Ruskin University on 12th September 2012. To find out more visit www.businessasmutual.co.uk
Tony Carr and Milly Gaskin left their jobs at the County Council to start their own social care organization, Leading Lives. They were motivated by a desire for more control over their future and the organization's strategic direction amidst budget cuts. They researched other similar organizations that had "spun out" and gained expertise. The process involved getting approval for their business plan, establishing an interim board, and completing final approvals before Leading Lives began trading on July 1st, 2012. Starting their own organization presented both exciting opportunities and challenges such as setting costs, restructuring, and navigating the differences between public and commercial sectors. They advise that leading such a transition requires hard work, relationship building, financial advisors
The presentation was from the Business as Mutual conference held at Anglia Ruskin University on 12th September 2012. To find out more visit www.businessasmutual.co.uk
The presentation was from the Business as Mutual conference held at Anglia Ruskin University on 12th September 2012. To find out more visit www.businessasmutual.co.uk
it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
हिंदी वर्णमाला पीपीटी, hindi alphabet PPT presentation, hindi varnamala PPT, Hindi Varnamala pdf, हिंदी स्वर, हिंदी व्यंजन, sikhiye hindi varnmala, dr. mulla adam ali, hindi language and literature, hindi alphabet with drawing, hindi alphabet pdf, hindi varnamala for childrens, hindi language, hindi varnamala practice for kids, https://www.drmullaadamali.com
This document provides an overview of wound healing, its functions, stages, mechanisms, factors affecting it, and complications.
A wound is a break in the integrity of the skin or tissues, which may be associated with disruption of the structure and function.
Healing is the body’s response to injury in an attempt to restore normal structure and functions.
Healing can occur in two ways: Regeneration and Repair
There are 4 phases of wound healing: hemostasis, inflammation, proliferation, and remodeling. This document also describes the mechanism of wound healing. Factors that affect healing include infection, uncontrolled diabetes, poor nutrition, age, anemia, the presence of foreign bodies, etc.
Complications of wound healing like infection, hyperpigmentation of scar, contractures, and keloid formation.
Leveraging Generative AI to Drive Nonprofit InnovationTechSoup
In this webinar, participants learned how to utilize Generative AI to streamline operations and elevate member engagement. Amazon Web Service experts provided a customer specific use cases and dived into low/no-code tools that are quick and easy to deploy through Amazon Web Service (AWS.)
Chapter wise All Notes of First year Basic Civil Engineering.pptxDenish Jangid
Chapter wise All Notes of First year Basic Civil Engineering
Syllabus
Chapter-1
Introduction to objective, scope and outcome the subject
Chapter 2
Introduction: Scope and Specialization of Civil Engineering, Role of civil Engineer in Society, Impact of infrastructural development on economy of country.
Chapter 3
Surveying: Object Principles & Types of Surveying; Site Plans, Plans & Maps; Scales & Unit of different Measurements.
Linear Measurements: Instruments used. Linear Measurement by Tape, Ranging out Survey Lines and overcoming Obstructions; Measurements on sloping ground; Tape corrections, conventional symbols. Angular Measurements: Instruments used; Introduction to Compass Surveying, Bearings and Longitude & Latitude of a Line, Introduction to total station.
Levelling: Instrument used Object of levelling, Methods of levelling in brief, and Contour maps.
Chapter 4
Buildings: Selection of site for Buildings, Layout of Building Plan, Types of buildings, Plinth area, carpet area, floor space index, Introduction to building byelaws, concept of sun light & ventilation. Components of Buildings & their functions, Basic concept of R.C.C., Introduction to types of foundation
Chapter 5
Transportation: Introduction to Transportation Engineering; Traffic and Road Safety: Types and Characteristics of Various Modes of Transportation; Various Road Traffic Signs, Causes of Accidents and Road Safety Measures.
Chapter 6
Environmental Engineering: Environmental Pollution, Environmental Acts and Regulations, Functional Concepts of Ecology, Basics of Species, Biodiversity, Ecosystem, Hydrological Cycle; Chemical Cycles: Carbon, Nitrogen & Phosphorus; Energy Flow in Ecosystems.
Water Pollution: Water Quality standards, Introduction to Treatment & Disposal of Waste Water. Reuse and Saving of Water, Rain Water Harvesting. Solid Waste Management: Classification of Solid Waste, Collection, Transportation and Disposal of Solid. Recycling of Solid Waste: Energy Recovery, Sanitary Landfill, On-Site Sanitation. Air & Noise Pollution: Primary and Secondary air pollutants, Harmful effects of Air Pollution, Control of Air Pollution. . Noise Pollution Harmful Effects of noise pollution, control of noise pollution, Global warming & Climate Change, Ozone depletion, Greenhouse effect
Text Books:
1. Palancharmy, Basic Civil Engineering, McGraw Hill publishers.
2. Satheesh Gopi, Basic Civil Engineering, Pearson Publishers.
3. Ketki Rangwala Dalal, Essentials of Civil Engineering, Charotar Publishing House.
4. BCP, Surveying volume 1
3. The Partnership’s ultimate purpose is the happiness
of all its members, through their worthwhile and
satisfying employment in a successful business.
Because the Partnership is owned in trust for its
members, they share the responsibilities of
ownership as well as its rewards - profit,
knowledge and power.
(pbop)
A better way of doing business