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Harriet Hounsell
Divisional Registrar, John
                    Lewis
Gross Sales - £8.7bn

               79,000 Partners
           Charitable giving £10.9m
               2012 Bonus 14%
        JL Branches – 29 ‘At home’ – 6
             Contact Centres – 2

             Waitrose Branches– 277
Petrol filling stations – 14 Welcome breaks - 16
The Partnership’s ultimate purpose is the happiness
               of all its members, through their worthwhile and
               satisfying employment in a successful business.
               Because the Partnership is owned in trust for its
               members, they share the responsibilities of
               ownership as well as its rewards - profit,
               knowledge and power.




(pbop)




A better way of doing business
What is it like in practice?

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Harriet Hounsell, John Lewis Partnership

  • 2. Gross Sales - £8.7bn 79,000 Partners Charitable giving £10.9m 2012 Bonus 14% JL Branches – 29 ‘At home’ – 6 Contact Centres – 2 Waitrose Branches– 277 Petrol filling stations – 14 Welcome breaks - 16
  • 3. The Partnership’s ultimate purpose is the happiness of all its members, through their worthwhile and satisfying employment in a successful business. Because the Partnership is owned in trust for its members, they share the responsibilities of ownership as well as its rewards - profit, knowledge and power. (pbop) A better way of doing business
  • 4. What is it like in practice?